7,938 Quality Assurance Managers jobs in India

Job Summary:

We are hiring experienced and proactive Quality professionals to manage inhouse, supplier, and customer quality processes. The ideal candidates should have a strong technical background and hands-on experience in quality assurance within a manufacturing setup.

Key Responsibilities:

1. Inhouse Quality: In-process inspections, defect reduction, RCA (8D, 5 Why), calibration, and documentation.

2. Supplier Quality: Incoming material inspection, supplier audits, NCR & CAPA handling, and ISIR/PPAP.

3. Customer Quality: Complaint handling, 8D reporting, customer audits, and field quality improvements.

4. Quality Systems: Compliance with ISO 9001/BIS, SOPs, control plans, and internal audits.

5. NPD Support: APQP, PFMEA, validation, and inspection planning for new products.

6. Improvement Initiatives: Quality KPIs tracking, Lean tools (Kaizen, 5S, Poka-Yoke), and team training.

Requirements:

1. B.Tech/Diploma in Mechanical/Electrical Engineering

2. Proficiency in quality tools (7QC, FMEA, SPC, MSA), MS Office, and measuring instruments

3. Strong problem-solving, communication, and team coordination skills

Job Type: Full-Time 

Blue Spire is hiring a QA Manager to lead quality assurance initiatives for a strategic engagement with Citizens Bank through its Global Capability Centre (GCC) in Hyderabad. This role is ideal for a quality engineering professional with strong expertise in test strategy, agile delivery, cloud-based applications, and banking compliance. Citizens Bank, headquartered in the United States, is one of the country's oldest and most respected financial institutions, offering a full range of retail and commercial banking services. The Citizens GCC in Hyderabad serves as a critical technology and operations hub, driving the bank’s digital transformation, innovation, and cloud adoption initiatives.

Role Overview : About Blue Spire Blue Spire is a trusted technology and delivery partner, providing innovative solutions to global enterprises. We are hiring a QA Manager to lead testing initiatives for a critical engagement with Citizens Bank, a top-tier U.S.-based financial institution. The position is based at our Global Capability Centre (GCC) in Hyderabad. Role Overview as the QA Manager, you will lead a team of QA professionals supporting enterprise-grade platforms, including Salesforce-based applications, custom web portals, and backend banking systems. You will be responsible for defining test strategy, managing automation and manual QA teams, and ensuring end-to-end quality for multi-tier financial systems.

Key Responsibilities :

• Lead QA strategy, planning, and execution for Salesforce and enterprise applications within Citizens Bank’s ecosystem.

• Manage a team of QA engineers, overseeing both functional and non-functional testing efforts.

• Collaborate with product owners, architects, developers, and Citizens’ business teams to align testing efforts with functional requirements and regulatory standards.

• Design and oversee test plans for web, API, database, and Salesforce-specific components. • Implement test automation frameworks across applicable modules, including Salesforce UI and APIs.

• Ensure Agile/Scrum QA delivery with timely reporting of metrics, defects, and readiness status.

• Support compliance-related testing aligned to financial standards (RBI, PCI-DSS, ISO 27001).

• Mentor team members and build QA capability within the Hyderabad GCC. Required Skills & Experience

• 10+ years of experience in software QA, with 5+ years in a leadership capacity.

• Proven track record of testing Salesforce applications (Service Cloud, Sales Cloud, or custom modules).

• Strong experience with manual and automation testing for web, API, database, and multi-tier systems.

• Deep understanding of QA methodologies, test lifecycle management, and defect tracking. • Hands-on with automation tools (e.g., Selenium, TestNG, Postman, Rest Assured).

• Familiar with Salesforce automation tools such as Provar, Selenium with Salesforce locators, or test frameworks using Apex

• Experience working in Agile environments using tools like JIRA, Zephyr, or Azure Boards.

• Good understanding of CI/CD pipelines using Jenkins, GitLab, or Azure DevOps.

• Excellent communication and stakeholder engagement skills. Preferred Qualifications

• Experience with Citizens Bank or any leading U.S. financial institution.

• Familiarity with Salesforce DX, Lightning framework, and integration testing (e.g., with MuleSoft, third-party APIs).

• Exposure to cloud platforms (AWS, Azure) and microservices testing.

• ISTQB, Salesforce Administrator/Tester, or Agile certifications.

Responsibilities

1. Ensure to achieve the Quality and food safety targets.

2. To ensure proper GMP & Housekeeping.

3. To ensure the effectiveness of the Cleaning & Sanitation activities.

4. To ensure Adherence of Minimum Test Frequency, and KORE/QDEC requirements.

5. To ensure compliance of applicable Regulatory & statutory requirements.

6. To ensure External Testing, Calibration, Pest Control, Sensory, Capability study, microbiological compliance, Retention & market study.

7. To ensure compliance of the Internal & External audit.

8. To ensure all quality and food safety validation & verification activities- Line validation, Product validation, Package validation, process change, validations, etc. And their approval from CCI.

9. To conduct Skill Gap Assessment & Training Need Assessment of Quality Manpower and develop a Training calendar for QA and ensure training accordingly.

10. Tracking of departmental KPI & conduct Root Cause Analysis, preparing Corrective Action plans & implement to successfully achieving of Goals & Objectives.

11. Coordination with the Supply chain for implementation of the WUN & RUN Programme.

12. Overall responsible for maintaining CRC targets & zero IMCR.

13. Overall responsible for maintaining 100% traceability & conducting product recall mock drills and checking their effectiveness on a timely basis.

14. Coordination with the supply chain for monitoring of IDOD & DOD & Stacking norms, material & product compatibility, FEFO and taking Corrective Action to maintain Freshness Indicator in the Market.

15. Ensure, maintaining of all Interlocks & PRP, OPRP, CCP & Control Measures as per requirements.

16. To ensure to achieve of the safety and environmental target of the department.

Qualifications

• Bachelor's degree or master's degree in micro-biology
• 15-20 years' relevant work experience
• Highly organized with excellent attention to detail

Job Description:

A QA Manager is needed to champion software quality and lead a Quality Assurance team. The role involves defining and implementing QA strategies, overseeing test execution, and fostering a culture of quality. Leading and mentoring a team of QA engineers to deliver high-quality software products is required.

Key Responsibilities-

• Define and implement QA strategies and test plans.
• Lead and mentor the QA team.
• Oversee the development and execution of test cases.
• Utilize testing tools and methodologies.
• Collaborate with cross-functional teams.
• Drive continuous improvement of QA processes.
• Track and report on quality metrics.

Qualifications -

• Bachelor's degree in a related field.
• 5+ years in software QA with leadership experience.
• Strong knowledge of QA methodologies, tools, and processes.
• Expertise in test automation frameworks and tools.
• Excellent communication and problem-solving skills.
• Experience in Agile environments.
• Ability to work effectively in a fast-paced environment.

About The Company

OptCulture is at the forefront of helping brands elevate their customer relationships through cutting-edge retention strategies. We don’t just connect the dots; we create journeys that keep customers coming back for more!

Think about the brands you admire - IKEA, Marks & Spencer, GUESS, Style Union. At OptCulture, we’re the behind-the-scenes marketing technology enabling them to understand and engage with their customers in deeply meaningful ways. It’s not just about sales; it’s about fostering loyalty that lasts.

What Makes Us Unique?

OptCulture isn’t your typical tech company. We’re a bootstrapped powerhouse, driven by relentless innovation and determination. From Houston to Dubai to Hyderabad, our solutions are redefining customer retention on a global scale.

And here’s the kicker—we’re growing!

OptCulture aims to hire thinkers and achievers. We believe in providing an environment for fast-paced growth as an individual, team, and organization. We encourage a culture of independence, collaboration, trust, and balance.

About the Role

We are looking for an experienced QA Manager to lead our Quality Assurance team. The ideal candidate will excel in manual and automation testing for web and mobile applications, mentor QA teams, implement effective strategies, and ensure high-quality software delivery.

The QA Manager will be responsible for overseeing the Quality Assurance processes and ensuring that the software meets the highest standards of quality.

Responsibilities

• Develop, implement, and maintain comprehensive QA strategies, processes, and procedures for both manual and automation testing.
• Oversee end-to-end manual testing for web and mobile applications, ensuring functionality, usability, and performance meet business requirements.
• Lead the design, development, and execution of automated test scripts to enhance testing efficiency.
• Collaborate with cross-functional teams, including product managers, developers, and designers, to understand project requirements and align quality goals.
• Evaluate and select appropriate tools, frameworks, and technologies for automation and testing.
• Supervise the identification, documentation, and resolution of bugs and defects, ensuring timely and accurate reporting.
• Conduct post-release and post-implementation testing to validate software performance in real-world scenarios.
• Manage QA metrics and KPIs to assess team performance, product quality, and testing efficiency.
• Provide mentorship and leadership to QA team members, fostering a culture of continuous learning and improvement.
• Stay updated on industry trends, tools, and technologies to drive continuous improvement in QA processes.
• Prepare and present comprehensive QA reports and insights to stakeholders and senior management.

Required Skills

• Proven experience in manual and automation testing.
• Strong leadership and mentoring skills.
• Excellent communication and collaboration abilities.
• In-depth knowledge of QA methodologies and tools.
• Experience with specific automation tools and frameworks.
• Familiarity with Agile development methodologies.

Experience: 8+ Years

Job Title: Quality Assurance Manager

Location: Vadodara

Workdays: 6 Days a Week

Experience: 3-4 Years in Dairy Product Quality Assurance

Introduction:

We are seeking a highly skilled and experienced Quality Assurance Manager professional to join our team. As a Senior QC, you will be responsible for overseeing the quality control processes of dairy products, ensuring all products meet the company’s stringent quality standards from raw milk to final packaged products.

In addition to microbiological testing , the ideal candidate should have hands-on experience working as a QC Chemist, with practical knowledge of chemical analysis of dairy products, ingredients, and water quality, ensuring overall compliance with regulatory and internal standards.

Company Overview:

Bankai Agrifood produces and distributes dairy products, FMCG goods, and dietary supplements of the highest quality. We are a trendsetter and are revolutionizing the dairy product and dietary supplement realms by creating a sustainable prosperity model that allows us to provide the highest quality manufacturing services.

About the Group

Bankai Group has decades of experience in the telecom and fintech industry, providing innovative technology solutions to our customers, so they become more agile, reduce fixed operating costs, and introduce next generation services. Our state-of-the-art product offerings are aligned with the market needs and address the challenges of the transformation programs both in network systems and business domains. For more information, visit .

Key Accountabilities/Activities:

Overall Planning and Execution of Quality Control and Assurance Activities:

• Develop and implement strategies for maintaining and improving product quality and safety.

• Establish quality control procedures, guidelines, and standards.

• Ensure adherence to quality control processes throughout the organization.

• Oversee the activities of the chemical and microbiological laboratories within the plant.

• Ensure proper organization, calibration, and maintenance of laboratory equipment.

• Coordinate testing procedures and quality control checks.

• Develop and implement a calibration schedule for measuring instruments.

• Coordinate the calibration process and ensure instruments are calibrated at regular intervals.

• Plan and execute quality inspections of milk collection centers.

• Ensure adherence to quality standards and guidelines.

• Collaborate with milk producers and agents to address quality-related concerns.

• Ensure the dispatch of milk and milk products according to standard operating procedures (SOPs).

• Verify product quality and compliance before dispatch.

• Verify the quality and adherence to specifications of incoming packaging material.

• Conduct inspections and assessments as required.

• Identify and implement statistical techniques in the quality control process.

• Analyze data and trends to drive process improvements.

• Coordinate pest control activities to ensure a pest-free environment within the facility.

• Monitor and implement preventive measures against pests.

• Oversee and ensure the overall housekeeping and hygiene of the factory.

• Implement and maintain cleanliness standards and protocols.

Liaison with Statutory Authorities:

• Interact and maintain effective relationships with statutory authorities such as FSSAI, AGMARK, ISO, HACCP, EIA accreditation bodies, and consultants.

• Stay informed about relevant regulations and standards and ensure compliance.

• Coordinate inspections, audits, and certifications.

Organization of RMRD Activities:

• Organize and oversee the activities of the Research, Monitoring, and Development (RMRD) department.

• Ensure research projects and development activities align with quality goals.

Liaison with Milk Producers and Agents:

• Maintain effective communication and collaboration with milk producers and agents.

• Address quality-related issues and provide guidance on quality requirements.

Preparation of Quality Control and Assurance MIS Reports:

• Generate and analyze quality control and assurance management information system (MIS) reports.

• Present reports to management, highlighting key findings and recommendations

• Maintain all relevant records and documentation as per ISO and HACCP standards.

• Ensure records are accurate, up-to-date, and easily accessible.

• Identify and implement corrective and preventive actions based on quality issues and non-conformances.

• Drive root cause analysis and implement effective solutions.

• Facilitate and monitor the implementation of TQM principles and systems.

• Drive continuous improvement initiatives based on TQM principles.

• Implement processes to ensure proper quality of milk received from various sources.

• Monitor and maintain quality standards throughout the milk supply chain.

• Ensure strict adherence to approved test methods and procedures.

• Verify that test reports are accurately prepared and forwarded to the designated authority.

• Ensure that all required inspections and tests are carried out in accordance with established procedures and techniques.

• Monitor and verify that quality assurance personnel perform necessary sampling using correct procedures.

Compliance with Statutory Obligations:

• Act as the nominated person under relevant regulations, such as PAF, 1954.

• Ensure compliance with all statutory obligations related to the quality of the product.

• Verify and monitor critical process parameters to ensure compliance with quality standards.

• Implement corrective actions when deviations occur.

Educational Qualifications:

• Graduate/ Postgraduate in related fields

We are looking for an experienced Quality Control professional to join our team and contribute to driving quality excellence in a challenging and technically advanced environment.

Responsibilities

• Lead implementation of QMS and customer-specific quality requirements across manufacturing stages
• Drive quality assurance practices – in-process checks, final inspections & third-party audits
• Participate in Kick-Off & Pre-Inspection Meetings with customers
• Investigate complaints, non-conformances & spearhead corrective/preventive actions
• Conduct audits at subcontractor and foundry locations
• Supervise inspectors, provide training, and ensure team alignment on quality goals
• Embrace and implement automation in inspection and documentation processes
• Ensure compliance to standards like ISO, EMS, OHSAS, and customer-specific requirements

Desired Profile

Education: B.E. – Mechanical Engineering

Experience: 10–15 years in Quality Control (Valve industry exposure preferred)

Certifications (Preferred):

• NDT Level II (RT, MT, PT, VT, UT)
• ISO 9001 Lead/Internal Auditor
• AWS / CSWIP Welding Inspector
• Excellent leadership and communication skills

The Manager – Quality Assurance is responsible for establishing, implementing, and maintaining quality management systems to ensure that all products, services, and processes meet internal standards and regulatory requirements. This role drives continuous improvement initiatives, monitors quality metrics, and leads cross-functional efforts to enhance operational efficiency, compliance, and customer satisfaction. The incumbent serves as a key liaison between operations, compliance, and leadership teams to foster a culture of quality and excellence across the organization.

The opening is with Contract Logistics.

KRA -

• Quality Management System (QMS) Compliance Ensure implementation, maintenance, and continuous improvement of the QMS in line with ISO standards and internal SOPs. Monitor compliance across all operational sites.
• Audit Planning & Execution Conduct regular internal audits across warehouses and regional offices. Ensure timely closure of non-conformities and readiness for client and third-party audits.
• Customer Complaint Handling Take ownership of quality-related customer complaints. Conduct root cause analysis, initiate corrective & preventive actions (CAPA), and ensure closure within defined TAT.
• Process Improvement & Optimization Drive process excellence initiatives using tools like Lean, Six Sigma, or Kaizen. Monitor operational KPIs and implement measures to reduce defects, damages, or delays.
• Training & Capability Building Conduct periodic training sessions for operations and warehouse teams on quality SOPs, standards, and audit preparedness. Build a culture of quality ownership at all levels.
• Vendor & Partner Quality Compliance Conduct vendor audits, define SLAs, and monitor performance through quality KPIs. Collaborate with procurement and ops teams to ensure partner compliance.

Quality Reporting & Dashboards Maintain detailed MIS on quality metrics such as defect rate, audit scores, TAT on complaints, and CAPA status. Publish dashboards for senior leadership reviews.

Technical Competencies -

• Internal/External ISO:9001 certified
• Knowledge of ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001)
• Quality Management System (QMS) implementation and compliance
• Internal and external audit planning and execution
• Root Cause Analysis (RCA) and Corrective/Preventive Action (CAPA)
• Familiarity with Lean, Six Sigma, 5S, and Kaizen principles
• Process mapping and continuous improvement initiatives
• Customer complaint handling and resolution
• Quality metrics tracking and dashboard reporting
• Strong documentation and SOP preparation skills
• Vendor quality evaluation and audit
• Compliance with safety, health, and environmental (HSE) norms
• Training and awareness on quality processes
• Operational understanding of logistics, warehouse, and supply chain processes

Data analysis and reporting through Excel, ERP, or QMS tools

Behavorial Competencies -

• Attention to Detail – Ensures accuracy and thoroughness in all quality checks and reports
• Analytical Thinking – Identifies patterns, trends, and root causes in quality issues
• Problem Solving – Proactively addresses and resolves quality-related challenges
• Collaboration – Works effectively with cross-functional teams including operations, procurement, and compliance
• Decision Making – Makes sound judgments based on data and quality standards
• Accountability – Takes ownership of quality outcomes and continuous improvements
• Adaptability – Responds positively to change and adjusts strategies as required
• Customer Orientation – Keeps internal and external customer satisfaction central to quality goals
• Process Discipline – Follows and enforces SOPs and audit protocols strictly
• Communication Skills – Clearly communicates expectations, deviations, and recommendations
• Leadership – Guides team members and stakeholders in maintaining high-quality standards
• Time Management – Prioritizes and delivers quality checks and improvements within deadlines
• Integrity – Demonstrates ethical behavior and transparency in reporting and audits

Conflict Resolution – Handles disagreements professionally to maintain quality focus

Location - Mumbai (Andheri)

Experience - 8 to 12 yrs

Qualification - Graduate/Postgraduate.

Thanks

Role Summary:

We are looking for a results-driven and certified Six Sigma Green Belt Manager to lead our Quality Assurance (QA) function in Mohali. This individual will act as the Single Point of Contact (SPOC) for all QA-related operations in India, drive QA best practices, support process improvement initiatives, and ensure alignment with global quality standards.

Key Responsibilities:

• Serve as the primary QA leader and SPOC for the Mohali site, collaborating closely with global QA and operations teams.
• Own the end-to-end QA function: call quality audits, feedback calibration, performance reporting, and compliance assurance.
• Lead QA analysts and specialists and ensure high-quality delivery of insights and actionable feedback.
• Implement and maintain quality monitoring frameworks in alignment with client and internal requirements.
• Drive Six Sigma projects and lead continuous improvement initiatives to reduce defects and improve service delivery.
• Facilitate regular calibration sessions, quality huddles, and agent coaching support with operations teams.
• Analyze audit data and develop QA dashboards, scorecards, and root cause reports.
• Ensure adherence to HIPAA, GDPR, or other relevant regulatory frameworks (if applicable).
• Train and mentor QA team members on quality methodology, tools, and service excellence.

Required Qualifications:

• Bachelor’s degree
• Six Sigma Green Belt certification is mandatory.
• Minimum 10+ years of experience in QA or operations roles within a BPO/contact center environment.
• At least 2+ years in a leadership or managerial capacity.
• Proven experience in quality frameworks, process audits, and performance management.
• Strong command of Excel, QA tools, and reporting platforms (e.g., Tableau, Power BI, or internal QA systems).
• Excellent analytical, communication, and stakeholder management skills.
• Exposure in Data science and Automated QA monitoring is a plus.