1,712 Quality Specialist jobs in India

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Summary**
The Quality Team representative is responsible for providing meaningful feedback to GBS sites and acting as a mentor to help improve the customer experience. He / She will measure quality performance through analyzing and auditing all functions of the customer experience and provide written feedback to all levels of GBS site employees. He / She will be considered as process experts and will provide coaching and training to operational management teams.
**Job Duties**
- Analyze customer service calls or emails to identify areas of improvements, trends, and offer suggestions to improve the customer's experience.
- Perform call/email observations on various UPS Small Package topics, e.g., time in transit, pick up, tracking, tracing, etc.
- Recognize trends, disconnects, training gaps and contributing towards actionable insights.
- Perform internal/external calibration sessions.
**Skill Requirement**
- Excellent written & verbal English communication skill.
- Exceptional attention to detail.
- Very good organizational skills, patience, and accuracy.
- Punctual and strict adherence to work guidelines, e.g., start time, no unplanned leaves, application usage time, etc.
- Have a positive attitude and outwardly support UPS.
- Ability to work in a high-pressure environment.
**Prerequisites**
All confirmed employees who have completed 1 year in the organization and in the current position as on the IJP release date are eligible to apply for the position.
- Bachelor's Degree Required
- Minimum 1 or more than 1+ year of International Customer Service or IT Support Experience Preferred
- 1-3 years of UPS Experience Preferred
- Behavioral Write Up - no write up's (Zero tolerance) in the last 6 months from the date of the IJP. This also includes all internal compliance.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**PRODUCT QUALITY SPECIALIST**
**What you will do**
Let's do this. Let's change the world. In this vital role you will provide technical expertise and product leadership to the Product Quality (PQ) organization. As a product support staff in Quality, the Product Quality Specialist has responsibility for working with Product Quality Leaders (PQL), International Distribution Quality, Quality Control, Regulatory, Process Development, Quality Assurance and other groups on projects including support of product specifications, in-process controls, periodic and annual product review, and complaint resolutions.
Amgen offers the opportunity to be at the interface between research, global development and manufacturing to ensure that our molecules become medicines. Many of the technologies we're employing are not only new to Amgen but are new to the industry as a whole. Help us to pave new roads for helping patients.
This role will support one or more late-stage and/or commercial biologics or synthetics products. The individual will provide project support to the relevant Product Quality Team (PQT) to implement and manage strategy for Quality to meet the Product Quality goals. The individual will be directly responsible for Product Quality related tasks including authoring and review of GMP and regulatory documents, execution of transactions in relevant GMP systems (document management system, complaint resolution system, data systems), and product data management, including stability, comparability assessments, periodic and annual product reviews (APR). In addition, the candidate will be expected to play a role in supporting Product Quality initiatives intended to ensure the overall product health.
+ Support PQ work for late-stage and/or commercial biologic or synthetic programs, including actions required for the PQT, APR, specifications, comparability, stability programs, and PQ owned regulatory filing sections and responses to questions (RTQ)
+ Support science and risk-based evaluation of complex process and product quality data such as in-process, release and stability data, complaints, method performance etc.
**What we expect of you**
**Basic Qualifications and Experience:**
+ Doctorate degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 2 years of Quality, Operations, Scientific, or Manufacturing experience, or
+ Master's degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 6 years of Quality, Operations, Scientific, or Manufacturing experience, or
+ Bachelor's degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 8 years of Quality, Operations, Scientific, or Manufacturing experience or
**Preferred Qualifications:**
**Must-Have Skills:**
+ Demonstrate proficiency in oral and written communication of complex information to Product Quality team members and peers
+ Demonstrate proficiency in knowledge of cGMP and international regulatory expectations
+ Strong scientific data management and organization skills with attention to detail
+ Ability to deliver high quality results and adhere to project timelines using computer-based GMP Quality systems
+ Ability to build and maintain multi-functional relationships and strong partnerships through written and verbal communication skills
**Good-to-Have Skills:**
+ Experience working virtually on a multi-functional team in a matrix environment across multiple time zones
+ Expertise in computer applications such as Veeva, Spotfire, SHINY
+ Expertise in MS Office (Word, Excel, PowerPoint, MS Teams)
**Soft Skills:**
+ Analytical and problem-solving skills
+ Ability to work effectively with global, virtual teams
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully, react quickly to address urgent requests and meet challenging timelines
+ Team-oriented, with a focus on achieving team goals
+ Strong presentation and public speaking skills
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**About the Role:**
**Grade Level (for internal use):**
07
**The Team:** S&P Global Market Intelligence Private Equity Traditional and Alternative dataset is involved in acquiring and managing data pertaining to profiling of Investment Firms/Financial Buyers, Investment Funds, Institutional Investors, Investment Managers, Family Office, Insurance and their associated Investment Professionals.
**The Impact:** You will be responsible for handling data quality workflows for Private Equity, Investment Management Profiles, Money Market Directories and Analyst Profiling datasets. You will be working closely with product management, client support, data management and data operations to provide superior data quality and enrich customer experience.
**What's in it for you:**
This is an individual contributor role. This position provides an opportunity to work with data quality team where you get an opportunity to understand end to end life cycle of the process starting from collection to data flow into products. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and team-specific benchmarks. If you are someone, who admires a challenging environment & assignments and are determined to deliver the business goals then this role is for you.
**Responsibilities:**
+ Responsible to perform accuracy check on various data points collected by data collection team.
+ Analyze error trends and root causes of opportunity areas to drive quality improvement ideas.
+ Troubleshoot problems or issues and provide support to the Operations team
+ Increase learning by accomplishing Learning Xchange & LinkedIn Learning modules as well as modules for policy compliance
+ Innovate and drive process excellence initiatives or projects for enriching quality of datasets
+ Deliver on expected productivity and timeliness targets.
+ Solution Oriented Thoughtprocess and zeal to upskilling
+ Red flag any area which can impact the BAU.
+ Identify client errors trend and strive for reducing client feedback
+ Take complete ownership of process quality and liaise with multiple teams in order to resolve the issues
+ Manage workflow of data quality independently.
+ Proactively looking for areas to improve overall client experience.
+ Proactively looking for procedure/ audit suggestions.
+ Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy and excellence.
**What we are looking for:**
+ 1-3 years of experience in financial services/investment management
+ Expert knowledge of Private Markets dataset specifically on Firm, Professional and Fund Profiling.
+ Good oral and written communication skills.
+ Analytical mindset and strong in logical reasoning
+ Client first focus and mindset
+ Product knowledge of Capital IQ & Capital IQ Pro/Xpressfeed will be desirable
+ Technical acumen on tools such as 'Spark Assist', 'GEN AI', 'SQL' and 'Python' would be added advantage
+ Flexible to adapt to various work environments.
+ Flexible with Shift Timings
**Basic Qualifications:**
+ Education - Graduate/postgraduate in finance/MBA
+ Proficiency of MS Excel
+ Sound knowledge of technical skills, such as SQL (Sequel)
+ Basic Knowledge of Lean concepts is desirable.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Hyderabad, Telangana, India

**About the Role:**
**Grade Level (for internal use):**
07
**The Team:** S&P Global Market Intelligence Private Equity Traditional and Alternative dataset is involved in acquiring and managing data pertaining to profiling of Investment Firms/Financial Buyers, Investment Funds, Institutional Investors, Investment Managers, Family Office, Insurance and their associated Investment Professionals.
**The Impact:** You will be responsible for handling data quality workflows for Private Equity, Investment Management Profiles, Money Market Directories and Analyst Profiling datasets. You will be working closely with product management, client support, data management and data operations to provide superior data quality and enrich customer experience.
**What's in it for you:**
This is an individual contributor role. This position provides an opportunity to work with data quality team where you get an opportunity to understand end to end life cycle of the process starting from collection to data flow into products. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and team-specific benchmarks. If you are someone, who admires a challenging environment & assignments and are determined to deliver the business goals then this role is for you.
**Responsibilities:**
+ Responsible to perform accuracy check on various data points collected by data collection team.
+ Analyze error trends and root causes of opportunity areas to drive quality improvement ideas.
+ Troubleshoot problems or issues and provide support to the Operations team
+ Increase learning by accomplishing Learning Xchange & LinkedIn Learning modules as well as modules for policy compliance
+ Innovate and drive process excellence initiatives or projects for enriching quality of datasets
+ Deliver on expected productivity and timeliness targets.
+ Solution Oriented Thoughtprocess and zeal to upskilling
+ Red flag any area which can impact the BAU.
+ Identify client errors trend and strive for reducing client feedback
+ Take complete ownership of process quality and liaise with multiple teams in order to resolve the issues
+ Manage workflow of data quality independently.
+ Proactively looking for areas to improve overall client experience.
+ Proactively looking for procedure/ audit suggestions.
+ Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy and excellence.
**What we are looking for:**
+ 1-3 years of experience in financial services/investment management
+ Expert knowledge of Private Markets dataset specifically on Firm, Professional and Fund Profiling.
+ Good oral and written communication skills.
+ Analytical mindset and strong in logical reasoning
+ Client first focus and mindset
+ Product knowledge of Capital IQ & Capital IQ Pro/Xpressfeed will be desirable
+ Technical acumen on tools such as 'Spark Assist', 'GEN AI', 'SQL' and 'Python' would be added advantage
+ Flexible to adapt to various work environments.
+ Flexible with Shift Timings
**Basic Qualifications:**
+ Education - Graduate/postgraduate in finance/MBA
+ Proficiency of MS Excel
+ Sound knowledge of technical skills, such as SQL (Sequel)
+ Basic Knowledge of Lean concepts is desirable.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Hyderabad, Telangana, India

**About the Role:**
**Grade Level (for internal use):**
07
**The Team:** S&P Global Market Intelligence Private Equity Traditional and Alternative dataset is involved in acquiring and managing data pertaining to profiling of Investment Firms/Financial Buyers, Investment Funds, Institutional Investors, Investment Managers, Family Office, Insurance and their associated Investment Professionals.
**The Impact:** You will be responsible for handling data quality workflows for Private Equity, Investment Management Profiles, Money Market Directories and Analyst Profiling datasets. You will be working closely with product management, client support, data management and data operations to provide superior data quality and enrich customer experience.
**What's in it for you:**
This is an individual contributor role. This position provides an opportunity to work with data quality team where you get an opportunity to understand end to end life cycle of the process starting from collection to data flow into products. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and team-specific benchmarks. If you are someone, who admires a challenging environment & assignments and are determined to deliver the business goals then this role is for you.
**Responsibilities:**
+ Responsible to perform accuracy check on various data points collected by data collection team.
+ Analyze error trends and root causes of opportunity areas to drive quality improvement ideas.
+ Troubleshoot problems or issues and provide support to the Operations team
+ Increase learning by accomplishing Learning Xchange & LinkedIn Learning modules as well as modules for policy compliance
+ Innovate and drive process excellence initiatives or projects for enriching quality of datasets
+ Deliver on expected productivity and timeliness targets.
+ Solution Oriented Thoughtprocess and zeal to upskilling
+ Red flag any area which can impact the BAU.
+ Identify client errors trend and strive for reducing client feedback
+ Take complete ownership of process quality and liaise with multiple teams in order to resolve the issues
+ Manage workflow of data quality independently.
+ Proactively looking for areas to improve overall client experience.
+ Proactively looking for procedure/ audit suggestions.
+ Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy and excellence.
**What we are looking for:**
+ 1-3 years of experience in financial services/investment management
+ Expert knowledge of Private Markets dataset specifically on Firm, Professional and Fund Profiling.
+ Good oral and written communication skills.
+ Analytical mindset and strong in logical reasoning
+ Client first focus and mindset
+ Product knowledge of Capital IQ & Capital IQ Pro/Xpressfeed will be desirable
+ Technical acumen on tools such as 'Spark Assist', 'GEN AI', 'SQL' and 'Python' would be added advantage
+ Flexible to adapt to various work environments.
+ Flexible with Shift Timings
**Basic Qualifications:**
+ Education - Graduate/postgraduate in finance/MBA
+ Proficiency of MS Excel
+ Sound knowledge of technical skills, such as SQL (Sequel)
+ Basic Knowledge of Lean concepts is desirable.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Hyderabad, Telangana, India

As a **Korean Language Quality Specialist** , you will work closely with the **Language Quality Specialist Manager** and the **Head of Quality and Compliance** . Your role will be pivotal in monitoring and improving the translation quality of our global supplier pool. By maintaining high standards for external freelancers, you will contribute to enhancing overall quality output and supporting a robust global quality management system.
**Key Responsibilities**
+ Initiate Quality Feedback Reports and Improvement Plans for selected resources, collaborating with stakeholders including PMs, internal linguists, external reviewers, and talent managers.
+ Analyze language quality issues and develop global and local improvement strategies with project management and quality teams.
+ Support Talent Managers and PMs in anticipating and resolving quality issues.
+ Identify and flag resources for promotion or demotion based on quality performance.
+ Conduct regular analysis of resource and language quality status.
+ Monitor edit distance metrics per language and contribute to enhancing language output.
+ Drive the global language quality strategy and implement tools to monitor outsourced translation quality.
+ Collaborate with the Terminology Coordinator to ensure language assets are created and updated as needed.
+ Assist in building a robust and efficient Quality System, including the creation of SOPs related to language quality.
+ Contribute to the development of best practices and enhancements in Language Quality.
**Required Knowledge, Skills, and Abilities**
+ 3-5 years of experience as a Language Quality Specialist managing multilingual projects.
+ Strong mediation and negotiation skills, especially in cross-cultural environments.
+ Ability to multitask and adapt quickly to change.
+ High level of commitment and motivation.
+ Higher education in translation-related studies or equivalent professional experience.
+ Excellent oral, written, and interpersonal communication skills in English.
+ Deep understanding of Multilingual Quality Monitoring processes.
+ Proven skills in analysis, time management, organization, and attention to detail.
**Physical Requirements**
+ Frequent use of keyboard requiring repetitive finger motion.
+ Extensive use of telephone and face-to-face communication, requiring accurate speech perception.
+ Regular sitting for extended periods.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

Data Quality Specialist
Company: Norstella
Location: Remote, India
Date Posted: Sep 22, 2025
Employment Type: Full Time
Job ID: R-1508
**Description**
**About NORSTELLA:**
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker-and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline - accelerate the drug development cycle
- Evaluate - bring the right drugs to market
- MMIT - identify barrier to patient access
- Panalgo - turn data into insight faster
- The Dedham Group - think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
**The Role: Data Quality Control Specialist (Healthcare Data)**
We are seeking a detail-oriented and collaborative Data Quality Control Specialist to join our Real-World Data (RWD) team. This role is responsible for ensuring the quality and integrity of data assets and deliverables by conducting routine data quality and characterization reviews, developing new data quality checks to investigate data fitness for purpose, leading data schema change impact assessments, and cultivating strong relationships with data vendors. As a key contributor to the RWD function, this role works cross-functionally to detect and resolve data issues to ensure product reliability and client trust.
**Responsibilities:**
- Conduct data quality validations and root cause investigations using SQL, dashboards, and data analysis tools.
- Perform impact assessments for data vendor updates or structural changes and communicate downstream implications to relevant teams.
- Develop and enhance proactive quality checks and data validation frameworks to detect anomalies before delivery.
- Collaborate directly with data vendors to verify incoming data integrity and resolve issues at the source.
- Work closely with data engineering, analytics, and client-facing teams to triage and resolve internal and client-reported data concerns.
- Support the reliability and accuracy of our LinQ asset by documenting, tracking, and managing resolution of identified data issues.
- Translate technical data findings into clear summaries for technical and non technical stakeholders.
- Stay current with best practices in data quality management, healthcare data standards, and regulatory compliance.
**Qualifications:**
- Bachelor's degree in Computer Science, Data Science, Public Health, Biostatistics, or a related field.
- Demonstrated experience working with healthcare data and large datasets in a quality control or analytics role.
- Strong SQL skills and familiarity with relational databases and data pipelines.
- Working knowledge of real-world data types such as EMR, claims, and lab data.
- Ability to manage tasks independently while contributing to a collaborative team environment.
- Excellent problem-solving skills and a keen attention to detail.
**Preferred Qualifications:**
- Understanding of healthcare data privacy and regulatory standards (e.g., HIPAA).
- Experience with Redshift or similar cloud-based database systems.
- Familiarity with scripting or data analysis languages such as Python or R.
- Knowledge of workflow orchestration tools such as Airflow.
**Location: Remote India**
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Health Insurance
- Provident Fund
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
_The expected base salary for this position ranges from 2,000,000-2,900,000 INR. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _(email protected)_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
Let's do this. Let's change the world. In this vital role you will provide technical expertise and product leadership to the Product Quality (PQ) organization. As a product support staff in Quality, the Product Quality Specialist has responsibility for working with Product Quality Leaders (PQL), International Distribution Quality, Quality Control, Regulatory, Process Development, Quality Assurance and other groups on projects including support of product specifications, in-process controls, periodic and annual product review, and complaint resolutions.
Amgen offers the opportunity to be at the interface between research, global development and manufacturing to ensure that our molecules become medicines. Many of the technologies we're employing are not only new to Amgen but are new to the industry as a whole. Help us to pave new roads for helping patients.
This role will support one or more late-stage and/or commercial biologics or synthetics products. The individual will provide project support to the relevant Product Quality Team (PQT) to implement and manage strategy for Quality to meet the Product Quality goals. The individual will be directly responsible for Product Quality related tasks including authoring and review of GMP and regulatory documents, execution of transactions in relevant GMP systems (document management system, complaint resolution system, data systems), and product data management, including stability, comparability assessments, periodic and annual product reviews (APR). In addition, the candidate will be expected to play a role in supporting Product Quality initiatives intended to ensure the overall product health.
+ Support PQ work for late-stage and/or commercial biologic or synthetic programs, including actions required for the PQT, APR, specifications, comparability, stability programs, and PQ owned regulatory filing sections and responses to questions (RTQ)
+ Support science and risk-based evaluation of complex process and product quality data such as in-process, release and stability data, complaints, method performance etc.
**What we expect of you**
**Basic Qualifications and Experience:**
+ Master's degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 8-13 years of Quality, Operations, Scientific, or Manufacturing experience
**Preferred Qualifications:**
**Must-Have Skills:**
+ Demonstrate proficiency in Biologics manufacturing process including analytical methods.
+ Experience with authoring comparability protocols, product specifications and stability assessments.
+ Demonstrate proficiency in oral and written communication of complex information to Product Quality team members and peers
+ Demonstrate proficiency in knowledge of cGMP and international regulatory expectations
+ Strong scientific data management and organization skills with attention to detail
+ Ability to deliver high quality results and adhere to project timelines using computer-based GMP Quality systems
+ Ability to build and maintain multi-functional relationships and strong partnerships through written and verbal communication skills
**Good-to-Have Skills:**
+ Experience working virtually on a multi-functional team in a matrix environment across multiple time zones
+ Hands-on experience with combination products such as pre-filled syringes (PFS), pen injectors and automatic pen injectors
+ Expertise in computer applications such as Veeva, Spotfire, SHINY
+ Expertise in MS Office (Word, Excel, PowerPoint, MS Teams)
**Soft Skills:**
+ Analytical and problem-solving skills
+ Ability to work effectively with global, virtual teams
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully, react quickly to address urgent requests and meet challenging timelines
+ Team-oriented, with a focus on achieving team goals
+ Strong presentation and public speaking skills
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
Let's do this. Let's change the world. In this vital role you will lead the execution of complex or novel assignments requiring strategic planning and development of new and/or improved validation techniques, deviations, and procedures. In this position you will supervise validation activities through internal audits and conduct risk assessments to identify the need for requalification and establish policies for computer system re-validation.
This individual will actively participate during all phases of qualification/validation of computerized systems: evaluate projects; provide guidance and technical information to others (lead qualification/validation activities); determine and establish requirements for qualification/validation of each individual system/equipment; formulate independent decisions related to qualification/verification activities.
**Responsibilities**
Review validation/qualification packages of computerized systems for completeness and accuracy, sound rationale, Regulatory expectations, compliance with validation policies and procedures, and accurate data analysis. Serve as Owner or QA Contact for Minor and Major Deviations. Compare results against acceptance criteria and work with appropriate departments to resolve exceptions and deviations. Bring critical exceptions or deviations to management's attention and initiate and enforce necessary improvements and corrections to established systems and processes. Initiate, implement, and track completion of Change Control and deviation requests related to computer systems. Participation and support of regulatory inspections.
Validation
+ Demonstrated expertise in risk-based validation (RBV) methodologies, providing execution and guidance to cross-functional teams on complex GxP projects while ensuring alignment with Computer Software Assurance (CSA) principles.
+ Proven ability to serve as the QA point of contact for assigned GxP systems, ensuring timely review and approval of documentation in compliance with Amgen's standard operating procedures and applicable regulatory standards.
+ Change Control Management: Drive Change Request (CR) and Change Control processes, from initiation through approval, ensuring accurate system impact assessment and documentation. (e.g Trackwise/Veeva , ServiceNow)
+ Validation Documentation: Review and approve all validation documentation, ensuring compliance with regulatory requirements and internal quality standards.
+ Requirement Specifications & Test Protocols: Review and approve Requirement Specifications, Design Specifications, Test Protocols, Validation Plans, Summary Reports, and Requirement Traceability Matrices.
+ System Life Cycle Documents: Review and approve System Life Cycle Documents (e.g., test protocols) prior to their use in production.
+ Data Integrity Assessments: Review and approve Data Integrity Assessments to ensure data is accurate and complies with regulatory standards.
Periodic Review/Audit Trail
+ System Periodic Reviews & Audit Trails: Review and approve periodic system reviews and audit trail reports to ensure system integrity and compliance.
**Supplier** Management
+ Supplier Evaluations **:** Provide support for supplier evaluations as needed, ensuring suppliers meet quality, compliance, and performance standards.
**Deviation & CAPA Management:**
+ Initiate and manage deviations (major and minor) as required. Serve as the primary QA contact for deviations, ensuring proper investigation and resolution.
+ Act as the quality reviewer and approve for problem records in ServiceNow, ensuring that all records meet internal quality standards.
+ CAPA & Effectiveness Verification (EV): Serve as the QA contact or owner for Corrective and Preventive Actions (CAPA) and Effectiveness Verification (EV) records, ensuring timely and effective resolution.
Responsible as a Business Owner for overseeing and managing specific GxP Computerized Systems programs and projects, ensuring compliance with regulatory standards and alignment with business objectives. Independently develop solutions that are thorough, practical and consistent with functional objectives.
Review and approve operational and administrative Standard Operating Procedures (SOPs) and Work Instructions, ensuring alignment with regulatory and quality standards.
Apply analytical skills to evaluate complex problems, utilizing both qualitative and quantitative data, including trend analysis, to develop effective solutions.
Contributes to continuous improvement efforts and initiatives.
Assists with training initiatives and strategy as required.
Provides support for the Management Review Process when needed.
Supports the Integrated Systems Assessment (ISA) Process as necessary.
Participates in and aids with regulatory inspections as required.
The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will be required to go into the office as dictated by the site policy.
**What we expect from you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Master's / Bachelor's degree with a minimum of 10-14 years experience in Software and Systems Quality assurance
**Preferred Qualifications:**
+ Strong understanding of the regulations outlined in 21 CFR Part 11, EU Annex 11, GAMP standards.
+ Proven experience in the validation of computerized systems (GxP).
+ Strong understanding and application of GxP regulations (GMP, GLP, GCP, GPvP, GDP).
+ Experience managing quality assurance processes, including Major and Minor Deviations.
+ Demonstrated ability to handle and resolve complex quality issues using analytical and problem-solving skills.
+ Strong decision-making abilities with the capacity to drive tasks to completion.
+ Ability to work independently with minimal supervision.
+ Leadership skills with experience leading projects, teams, or tasks.
+ Experience with tools and systems such as HP ALM, Jira, Confluence, Track Wise , Documentation Management Systems, LIMS, SAP and Maximo.
+ Broad technical expertise within specialty area and familiarity with industry standards.
+ Ability to provide training, guidance, and contribute to team quality.
+ Works closely with senior staff and external experts to extend capabilities and enhance performance.
**Data analysis skills (Good to have)-**
+ Perform data analysis to create impactful visuals and dashboards for informed decision-making.
+ Design clear, engaging charts and graphics for presentations and reports.
+ Utilize tools like **Power BI, Smartsheet** , or similar to develop interactive, data-driven visuals.
+ Translate complex data into concise, compelling visual stories for diverse audiences.
+ Collaborate with cross-functional teams to align visual outputs with business goals.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.