1,265 Quality Supervisor jobs in India
Training & Quality Supervisor
Mumbai, Maharashtra
Sir H.N. Reliance Foundation Hospital & Research Centre
Posted 23 days ago
Job Viewed
Job Description
Company Overview
Sir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed, technologically-advanced, multi-specialty tertiary care hospital located in Mumbai. Recognized for its excellence in various medical disciplines and progressive diagnostic services, the hospital is designed to meet international standards. Its rich history dates back to 1918 and carries a legacy of exceptional care and service, aligning with its core principle: Respect for Life.
Job Overview
We are seeking a dedicated and experienced Supervisor Contact Centre to join our team on a fixed-term employment basis. This mid-level position is based at our Mumbai headquarters. The role involves overseeing the contact center's operational performance and ensuring a high standard of service delivery to our patients and stakeholders.
Qualifications and Skills
- Proficiency in telephony systems with the ability to manage and optimize call-handling processes effectively.
- Experience with performance metrics and the ability to analyze data to improve contact center efficiency.
- Strong focus on quality control ensuring that all operations meet the hospital's high standards.
- Capability to maintain quality metrics and produce comprehensive reports to support decision-making.
- Exceptional communication skills for managing a team and liaising with internal and external parties.
- Proven ability to ensure high-quality output in a fast-paced, demanding environment.
- Experience in a healthcare setting is preferred but not mandatory.
- Strong leadership skills with the ability to inspire and guide a team toward achieving operational excellence.
Roles and Responsibilities
- Manage daily operations of the contact center, ensuring efficient and effective service delivery.
- Monitor and report on contact center performance using established metrics and KPIs.
- Ensure the quality of service provided meets the hospital's standards and addresses patient needs promptly.
- Develop and implement strategies for improving contact center processes and patient engagement.
- Lead a team of contact center representatives, providing coaching and support to enhance their performance.
- Responsibility for effective management of all the inbound calls in the Contact Centre during the assigned shift.
- Collaborate with other hospital departments to address patient concerns and improve overall service delivery.
- Maintain detailed records of contact center operations and produce regular reports for management review.
- Ensure compliance with all relevant regulatory and accreditation requirements.
Necessary :
- Graduate / Post Graduate
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0
Senior Quality Assurance Supervisor
160001 Chandigarh, Chandigarh
₹700000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a respected provider of cleaning and sanitation services, is seeking a highly diligent and experienced Senior Quality Assurance Supervisor to ensure the highest standards of service delivery across their operations in **Chandigarh, Chandigarh, IN**. This role is critical for maintaining client satisfaction and adhering to stringent quality protocols. The Senior QA Supervisor will be responsible for developing, implementing, and overseeing quality control procedures, conducting regular inspections, analyzing performance data, and training staff on quality best practices. You will play a key role in identifying areas for improvement and implementing corrective actions to uphold the company's reputation for excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement comprehensive quality assurance plans and protocols for cleaning and sanitation services.
- Conduct regular site inspections and audits to assess service quality against established standards.
- Monitor operational performance metrics and analyze data to identify trends and areas for improvement.
- Develop and deliver training programs to cleaning staff on quality standards, procedures, and safety protocols.
- Investigate client complaints and service issues, recommending and implementing effective solutions.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Maintain accurate records of inspections, audits, and corrective actions taken.
- Collaborate with operations managers to set quality objectives and performance targets.
- Promote a culture of quality and continuous improvement throughout the team.
- Stay up-to-date with industry best practices and advancements in cleaning and sanitation quality management.
- Manage and mentor a team of quality inspectors and auditors.
Qualifications:
- Bachelor's degree in a related field or equivalent practical experience.
- Minimum of 5 years of experience in quality assurance or quality control, preferably within the cleaning and sanitation industry.
- Demonstrated knowledge of quality management systems and methodologies.
- Strong understanding of health, safety, and environmental regulations relevant to cleaning services.
- Excellent observational, analytical, and problem-solving skills.
- Proficiency in data analysis and reporting.
- Strong leadership, communication, and interpersonal skills.
- Ability to work independently and effectively manage multiple priorities.
- Detail-oriented with a commitment to high standards.
- Experience in training and staff development is a plus.
This advertiser has chosen not to accept applicants from your region.
1
Supervisor, Quality Assurance
Bangalore, Karnataka
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Summary:**
We are seeking a proactive and experienced **Supervisor** , **Quality Assurance** to oversee quality assurance initiatives across our BPO operations. The ideal candidate will manage a team of QA analysts, ensure delivery excellence, and drive continuous improvement by monitoring process adherence, compliance, and customer experience across voice and non-voice processes.
**Key Responsibilities:**
+ Supervise and mentor a team of QA Analysts across multiple BPO processes (voice, chat, email, back-office).
+ Set up, improve, drive, and streamline monitoring, feedback & other internal processes related to Quality.
+ Analyze QA results, identify trends, and drive RCA (Root Cause Analysis) with Operations/Training teams.
+ Lead calibration sessions with internal stakeholders and clients to maintain scoring alignment.
+ Collaborate with Training and Operations to improve agent performance through feedback and coaching inputs.
+ Ensure timely reporting of QA performance metrics and insights to stakeholders.
+ Prepare QA dashboards, agent scorecards, and monthly review decks for internal/client reporting.
+ Conduct refresher sessions or floor huddles based on identified quality gaps.
+ Support compliance with company policies, client SLAs, and data security protocols.
+ Act as an Internal Auditor for QA Team.
+ Manage, Analyze and Report upon ZTPs to stakeholders.
+ Drive Idea generation/recommendation process and share ideas with the client.
**Qualifications & Skills:**
+ Graduation in any discipline.
+ 4-6 years of experience in BPO Quality Assurance, with at least 1-2 years in a team lead/supervisory role.
+ Hands-on experience in handling quality for **inbound/outbound voice** , **email** , or **chat processes** .
+ Strong understanding of QA parameters like CSAT, FCR, AHT, adherence, accuracy, etc.
+ Exposure to international/domestic BPO environments (US/UK/AUS/India).
+ Proficient in using QA tools, MS Excel, and reporting dashboards.
+ Must have Working knowledge of Six Sigma, Lean, TQM & PDCA methodologies.
+ Excellent interpersonal, communication, and team-handling skills.
+ Six Sigma GB/YB are preferred.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Summary:**
We are seeking a proactive and experienced **Supervisor** , **Quality Assurance** to oversee quality assurance initiatives across our BPO operations. The ideal candidate will manage a team of QA analysts, ensure delivery excellence, and drive continuous improvement by monitoring process adherence, compliance, and customer experience across voice and non-voice processes.
**Key Responsibilities:**
+ Supervise and mentor a team of QA Analysts across multiple BPO processes (voice, chat, email, back-office).
+ Set up, improve, drive, and streamline monitoring, feedback & other internal processes related to Quality.
+ Analyze QA results, identify trends, and drive RCA (Root Cause Analysis) with Operations/Training teams.
+ Lead calibration sessions with internal stakeholders and clients to maintain scoring alignment.
+ Collaborate with Training and Operations to improve agent performance through feedback and coaching inputs.
+ Ensure timely reporting of QA performance metrics and insights to stakeholders.
+ Prepare QA dashboards, agent scorecards, and monthly review decks for internal/client reporting.
+ Conduct refresher sessions or floor huddles based on identified quality gaps.
+ Support compliance with company policies, client SLAs, and data security protocols.
+ Act as an Internal Auditor for QA Team.
+ Manage, Analyze and Report upon ZTPs to stakeholders.
+ Drive Idea generation/recommendation process and share ideas with the client.
**Qualifications & Skills:**
+ Graduation in any discipline.
+ 4-6 years of experience in BPO Quality Assurance, with at least 1-2 years in a team lead/supervisory role.
+ Hands-on experience in handling quality for **inbound/outbound voice** , **email** , or **chat processes** .
+ Strong understanding of QA parameters like CSAT, FCR, AHT, adherence, accuracy, etc.
+ Exposure to international/domestic BPO environments (US/UK/AUS/India).
+ Proficient in using QA tools, MS Excel, and reporting dashboards.
+ Must have Working knowledge of Six Sigma, Lean, TQM & PDCA methodologies.
+ Excellent interpersonal, communication, and team-handling skills.
+ Six Sigma GB/YB are preferred.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
2
Quality Control Supervisor
110001 Delhi, Delhi
₹55000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a leading manufacturing company, is seeking a diligent and experienced Quality Control Supervisor to oversee their operations in Delhi, Delhi, IN . This role is crucial for ensuring that all manufactured products meet stringent quality standards and customer specifications. The successful candidate will lead a team of quality inspectors, implement and maintain quality management systems, and drive continuous improvement initiatives within the QC department. The ideal applicant will have a solid background in quality assurance principles, hands-on experience with various testing methodologies, and a keen eye for detail. You will be responsible for conducting audits, analyzing quality data, and working with production teams to resolve any quality-related issues promptly.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise and manage the day-to-day activities of the Quality Control team.
- Develop, implement, and maintain the company's quality management system (QMS).
- Ensure all products comply with established quality standards, specifications, and regulatory requirements.
- Conduct regular inspections and audits of raw materials, in-process products, and finished goods.
- Analyze quality control data, identify trends, and implement corrective and preventive actions (CAPA).
- Develop and execute quality control training programs for team members.
- Collaborate with production, engineering, and R&D teams to address quality issues and implement improvements.
- Maintain accurate records of quality control activities, test results, and inspection reports.
- Manage non-conforming products and ensure proper disposition.
- Stay updated on industry best practices and new quality control technologies.
- Prepare quality performance reports for senior management.
- Ensure a safe working environment for the QC team.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Industrial, or related field) or equivalent practical experience.
- Minimum of 4 years of experience in quality control or quality assurance within a manufacturing environment.
- Proven experience in supervising a team.
- In-depth knowledge of quality management systems (e.g., ISO 9001) and statistical quality control techniques.
- Proficiency with various testing and measurement equipment.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent leadership, communication, and interpersonal skills.
- Ability to interpret technical drawings and specifications.
- Experience with root cause analysis methodologies.
- Familiarity with lean manufacturing principles is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Quality Control Supervisor
201001 Ghaziabad, Uttar Pradesh
₹650000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a growing manufacturing company, is seeking an experienced Quality Control Supervisor to oversee our quality assurance operations in **Ghaziabad, Uttar Pradesh, IN**. This hybrid role requires a balance of on-site supervision and potential for remote administrative tasks. You will be responsible for implementing and maintaining quality control systems, ensuring all products meet rigorous internal and external standards. The ideal candidate will have a strong background in quality management, a keen eye for detail, and excellent leadership capabilities.
Responsibilities:
A Bachelor's degree in Engineering, Science, or a related field is required, along with relevant certifications such as Six Sigma or ISO 9001. Proven experience in a quality control or quality assurance role within a manufacturing environment is essential. Excellent analytical, problem-solving, and communication skills are necessary. The ability to lead and motivate a team is crucial. This is an excellent opportunity to make a significant impact on product quality and drive operational excellence. Join a company committed to delivering superior products and customer satisfaction.
Location: Ghaziabad, Uttar Pradesh, IN
Responsibilities:
- Develop, implement, and manage quality control procedures and standards.
- Supervise and train quality control inspectors and technicians.
- Conduct regular inspections and audits of production processes and finished goods.
- Analyze quality data, identify trends, and implement corrective and preventive actions (CAPA).
- Ensure compliance with relevant industry standards and regulatory requirements.
- Manage product testing and laboratory operations.
- Collaborate with production and engineering teams to resolve quality issues.
- Prepare quality reports and present findings to management.
- Maintain accurate quality records and documentation.
- Drive continuous improvement initiatives within the quality management system.
A Bachelor's degree in Engineering, Science, or a related field is required, along with relevant certifications such as Six Sigma or ISO 9001. Proven experience in a quality control or quality assurance role within a manufacturing environment is essential. Excellent analytical, problem-solving, and communication skills are necessary. The ability to lead and motivate a team is crucial. This is an excellent opportunity to make a significant impact on product quality and drive operational excellence. Join a company committed to delivering superior products and customer satisfaction.
Location: Ghaziabad, Uttar Pradesh, IN
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4
Quality Control Supervisor
641003 Coimbatore, Tamil Nadu
₹50000 Monthly
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a prominent player in the textile manufacturing sector, is actively searching for a diligent and experienced Quality Control Supervisor to oversee operations in Coimbatore, Tamil Nadu, IN . This role is essential for maintaining the superior quality of our products and ensuring adherence to strict industry standards. The ideal candidate will have a keen eye for detail, a strong understanding of quality assurance principles, and the ability to lead a team effectively.
Responsibilities:
Responsibilities:
- Supervise the day-to-day activities of the quality control team, ensuring all inspection and testing procedures are followed meticulously.
- Develop and implement quality control plans and protocols for raw materials, in-process products, and finished goods.
- Conduct regular inspections and audits of production lines to identify any deviations from quality standards.
- Analyze quality data, identify trends, and implement corrective and preventive actions to address defects and inconsistencies.
- Train and mentor QC inspectors on proper inspection techniques, product specifications, and the use of testing equipment.
- Collaborate with production, R&D, and other departments to resolve quality issues and improve overall product consistency.
- Maintain accurate records of all quality control activities, including inspection reports, test results, and non-conformance reports.
- Ensure compliance with relevant industry standards, certifications, and customer requirements.
- Manage the calibration and maintenance of all quality control equipment.
- Prepare regular reports for management on quality performance, key issues, and improvement initiatives.
- Champion a quality-first culture throughout the manufacturing facility.
- Facilitate internal and external audits related to quality management systems.
- Contribute to the development and implementation of new quality control technologies and methodologies.
- Ensure proper handling and disposition of non-conforming materials.
- Bachelor's degree in Textile Technology, Engineering, or a related scientific field.
- Minimum of 4 years of experience in quality control or quality assurance, with at least 1-2 years in a supervisory role.
- Solid understanding of quality management systems (e.g., ISO 9001) and statistical quality control techniques.
- Proficiency in using various testing and measurement equipment relevant to textile manufacturing.
- Excellent leadership, communication, and problem-solving skills.
- Ability to interpret technical specifications and blueprints.
- Detail-oriented with a strong commitment to accuracy.
- Experience with data analysis and reporting tools.
- Familiarity with Lean manufacturing principles is an advantage.
This advertiser has chosen not to accept applicants from your region.
5
Quality Control Supervisor
440003 Nagpur, Maharashtra
₹700000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a diligent and experienced Quality Control Supervisor to manage operations at their manufacturing facility in **Nagpur, Maharashtra, IN**. This role is critical for ensuring that all products meet stringent quality standards and regulatory requirements before they reach the market. You will lead a team of quality control inspectors, oversee inspection processes, conduct root cause analysis for quality issues, and implement corrective and preventative actions. The ideal candidate will have a strong background in quality management systems, manufacturing processes, and team supervision. Responsibilities include developing and refining quality control procedures, managing inspection equipment, maintaining quality records, and collaborating with production and engineering teams to resolve quality-related challenges. A hands-on approach and a keen eye for detail are essential. This position requires regular on-site presence to effectively supervise the team and ensure adherence to quality protocols. We are looking for a leader committed to maintaining the highest standards of product quality and driving continuous improvement in all aspects of the quality control function. Your expertise will be vital in upholding our client's reputation for excellence and ensuring customer satisfaction.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and lead a team of quality control inspectors, providing training and guidance.
- Develop, implement, and maintain quality control procedures and standards.
- Oversee all aspects of product inspection and testing throughout the manufacturing process.
- Conduct root cause analysis for quality deviations and implement effective corrective and preventative actions (CAPA).
- Ensure compliance with relevant industry regulations and quality management systems (e.g., ISO standards).
- Maintain accurate quality control records and documentation.
- Collaborate with production and engineering teams to address quality issues and improve processes.
- Manage and calibrate quality control equipment.
- Monitor key quality metrics and report on performance to management.
- Drive continuous improvement initiatives within the quality control department.
- Conduct internal audits and participate in external audits.
- Ensure a safe and organized work environment for the QC team.
Qualifications:
- Bachelor's degree in Engineering, Science, or a related field.
- Minimum of 5 years of experience in quality control or quality assurance within a manufacturing environment.
- Proven experience in supervising and leading a team.
- Strong knowledge of quality management systems (e.g., ISO 9001).
- Familiarity with various manufacturing processes and quality control techniques.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong understanding of root cause analysis and CAPA methodologies.
- Proficiency in using quality control equipment and testing instruments.
- Effective communication and interpersonal skills.
- Ability to work effectively on-site and collaborate with cross-functional teams.
- Attention to detail and a commitment to quality excellence.
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6
Production Supervisor, Quality Assurance
462001 Bhopal, Madhya Pradesh
₹700000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a prominent player in the manufacturing sector, is seeking a dedicated and experienced Production Supervisor to oversee operations and ensure the highest standards of quality at their facility in Bhopal, Madhya Pradesh, IN . This role is crucial for managing production schedules, leading a team of skilled workers, optimizing processes, and maintaining a safe and efficient working environment. The ideal candidate will have a strong background in manufacturing operations, exceptional leadership abilities, and a commitment to continuous improvement.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise daily production activities, ensuring adherence to schedules and quality standards.
- Manage and motivate a team of production line workers, providing guidance and training.
- Monitor production output and efficiency, identifying areas for improvement.
- Implement and enforce safety protocols and procedures to maintain a secure workplace.
- Ensure compliance with all relevant quality control standards and regulations.
- Troubleshoot production issues and implement corrective actions promptly.
- Maintain accurate production records and reports.
- Collaborate with maintenance and engineering teams to ensure equipment functionality.
- Manage inventory of raw materials and finished goods for the production line.
- Promote a culture of continuous improvement and operational excellence.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Industrial, or Production) or a related field.
- 3-5 years of experience in a manufacturing production environment, with at least 1-2 years in a supervisory role.
- Proven ability to manage and lead production teams effectively.
- Strong understanding of manufacturing processes and quality control methodologies.
- Knowledge of lean manufacturing principles and 5S methodologies is a plus.
- Excellent problem-solving and decision-making skills.
- Good communication and interpersonal skills.
- Familiarity with safety regulations and environmental compliance.
- Ability to work flexible hours and adapt to changing production needs.
- Proficiency in relevant manufacturing software or ERP systems.
This advertiser has chosen not to accept applicants from your region.
7
Quality Control Supervisor (Manufacturing)
440015 Nagpur, Maharashtra
₹700000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client is a well-established manufacturing firm seeking an experienced Quality Control Supervisor to oversee operations at their facility in **Nagpur, Maharashtra, IN**. This role is vital for ensuring that all manufactured products meet stringent quality standards and customer specifications. The ideal candidate will possess a strong background in quality management systems, excellent leadership skills, and a keen eye for detail within a production environment.
Responsibilities:
Responsibilities:
- Supervise and coordinate the daily activities of the quality control team, including inspectors and technicians.
- Develop, implement, and maintain quality control procedures and standards in accordance with industry regulations and company policies.
- Conduct regular inspections and audits of production processes, materials, and finished goods to identify defects or deviations from specifications.
- Oversee the calibration and maintenance of testing equipment and instruments.
- Analyze quality data, identify root causes of defects, and implement corrective and preventive actions (CAPA).
- Collaborate with production and engineering teams to resolve quality issues and improve processes.
- Train QC staff on inspection techniques, quality standards, and safety procedures.
- Ensure compliance with relevant quality management systems (e.g., ISO 9001).
- Manage documentation related to quality control, including inspection reports, test results, and non-conformance records.
- Prepare regular quality performance reports for senior management.
- Promote a culture of quality awareness and continuous improvement throughout the manufacturing plant.
- Liaise with suppliers regarding material quality issues.
- Ensure a safe working environment for the QC team.
- Bachelor's degree in Engineering (Mechanical, Industrial, or relevant field) or a related discipline.
- Minimum of 4-6 years of experience in quality control or quality assurance within a manufacturing environment.
- Proven experience in a supervisory or team lead role.
- Strong understanding of quality management principles and methodologies (e.g., Six Sigma, Lean Manufacturing, SPC).
- Experience with various inspection and testing techniques.
- Proficiency in quality control software and MS Office Suite.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Effective communication and interpersonal skills, with the ability to lead and motivate a team.
- Knowledge of ISO 9001 or other relevant quality certifications is essential.
- Ability to interpret technical drawings and specifications.
- Strong decision-making capabilities and commitment to quality excellence.
- Experience in root cause analysis and implementation of corrective actions.
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8
Senior Quality Control Supervisor
520001 Krishna, Andhra Pradesh
₹40000 Monthly
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is looking for a meticulous and experienced Senior Quality Control Supervisor to oversee production quality in Vijayawada, Andhra Pradesh . This role is essential for maintaining the high standards of our client's manufacturing operations. The ideal candidate will have a deep understanding of quality control methodologies, a keen eye for detail, and proven leadership skills. You will be responsible for ensuring that all manufactured products meet stringent quality specifications and regulatory requirements.
Responsibilities:
Responsibilities:
- Supervising and coordinating the activities of the quality control team.
- Developing, implementing, and maintaining quality control procedures and standards.
- Conducting regular inspections and tests on raw materials, in-process products, and finished goods.
- Analyzing quality data, identifying trends, and implementing corrective actions to address defects or deviations.
- Ensuring compliance with all relevant industry standards and regulations.
- Managing the calibration and maintenance of quality control equipment.
- Training and mentoring QC inspectors and technicians.
- Collaborating with production and engineering teams to resolve quality issues and implement preventative measures.
- Preparing detailed quality reports for management review.
- Maintaining accurate records of all quality control activities and findings.
- Driving a culture of quality excellence throughout the manufacturing facility.
- Auditing production processes to ensure adherence to quality protocols.
- Bachelor's degree in Engineering (Mechanical, Chemical, or related field) or equivalent experience.
- Minimum of 5 years of experience in quality control within a manufacturing environment, with at least 2 years in a supervisory role.
- Strong knowledge of quality management systems (e.g., ISO 9001).
- Proficiency in various quality control testing techniques and statistical process control (SPC).
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and team management abilities.
- Effective communication and interpersonal skills.
- Proficiency in relevant software, including MS Office and quality management software.
- Ability to interpret technical drawings and specifications.
- Attention to detail and a commitment to accuracy.
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9