1,279 Quality Testing jobs in India

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
**Responsibilities** :
+ Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
+ Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
+ Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
+ Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
+ Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
+ Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
+ Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
+ Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
+ Participate in strategic initiatives for control performance enhancements
+ Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
+ Help in Control & Monitoring Design Assessment (CMDA) meetings
+ Help to identify any monitoring breaks and suggest enhancements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Strong knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
+ Strong problem-solving and decision-making skills.
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
**Responsibilities** :
+ Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
+ Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
+ Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
+ Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
+ Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
+ Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
+ Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
+ Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
+ Participate in strategic initiatives for control performance enhancements
+ Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
+ Help in Control & Monitoring Design Assessment (CMDA) meetings
+ Help to identify any monitoring breaks and suggest enhancements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Strong knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
+ Strong problem-solving and decision-making skills.
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
This role will report a Quality Assurance, Monitoring & Testing Manager, Independent Compliance Risk Management (ICRM) Control Monitoring & Testing. This is a new team to be created within the ICRM Controls organization, with responsibility for objectively testing ICRM's own controls within the MCA.
**Responsibilities:**
+ Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
+ Assist in performing the QA, monitoring and testing reviews - Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
+ Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
+ Help to identify any monitoring breaks and suggest enhancements
+ Assisting in the creation and maintenance of reports for control tracking and analysis
+ Help to identify risks across the business and organize cross functional solutions
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 0-2 years of relevant experience.
+ Self-motivated and detail oriented.
+ Good understanding of how the team interacts with others in accomplishing the objectives of the area.
+ Good knowledge in the development and execution for controls.
+ Experience in control related functions in the financial industry.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Good analytical skills to evaluate complex risk and control activities and processes.
+ Good verbal and written communication skills.
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
This role will report a Quality Assurance, Monitoring & Testing Manager, Independent Compliance Risk Management (ICRM) Control Monitoring & Testing. This is a new team to be created within the ICRM Controls organization, with responsibility for objectively testing ICRM's own controls within the MCA.
**Responsibilities:**
+ Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
+ Assist in performing the QA, monitoring and testing reviews - Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
+ Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
+ Help to identify any monitoring breaks and suggest enhancements
+ Assisting in the creation and maintenance of reports for control tracking and analysis
+ Help to identify risks across the business and organize cross functional solutions
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 0-2 years of relevant experience.
+ Self-motivated and detail oriented.
+ Good understanding of how the team interacts with others in accomplishing the objectives of the area.
+ Good knowledge in the development and execution for controls.
+ Experience in control related functions in the financial industry.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Good analytical skills to evaluate complex risk and control activities and processes.
+ Good verbal and written communication skills.
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
This role will report a Quality Assurance, Monitoring & Testing Manager, Independent Compliance Risk Management (ICRM) Control Monitoring & Testing. This is a new team to be created within the ICRM Controls organization, with responsibility for objectively testing ICRM's own controls within the MCA.
**Responsibilities:**
+ Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
+ Assist in performing the QA, monitoring and testing reviews - Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
+ Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
+ Help to identify any monitoring breaks and suggest enhancements
+ Assisting in the creation and maintenance of reports for control tracking and analysis
+ Help to identify risks across the business and organize cross functional solutions
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 0-2 years of relevant experience.
+ Self-motivated and detail oriented.
+ Good understanding of how the team interacts with others in accomplishing the objectives of the area.
+ Good knowledge in the development and execution for controls.
+ Experience in control related functions in the financial industry.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Good analytical skills to evaluate complex risk and control activities and processes.
+ Good verbal and written communication skills.
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At "WSP" we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
** are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our "Making Health and Safety Personal" initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
**Key Responsibilities:**
Testing Strategy and Execution
You will lead the development and execution of a comprehensive testing and quality
strategy across all phases of the solution lifecycle, ensuring alignment with global program
timelines and operational needs.
- Develop, implement and maintain the Oracle Fusion testing and quality strategy for the
overall program, for all phases of the solution development life cycle (Operations,
Enhancements and Regional Deployments)
- Define detailed plans, activities and scope for each test phase, with alignment to global
program timeline
- Ensure testing playbook of test scripts is built and maintained across all workstreams
for key processes
- Define detailed deliverables required to ensure consistency and traceability of testing
artifacts (test scripts format, negative testing inclusion, centralized location, etc)
- Manage continuous update to test scripts (manual and automated) in context of
operational evolution of the solution
- Identify required resources to achieve testing and quality outcome
- Manage User Acceptance Testing, covering end-to-end business processes of system
solutions, upgrades, and enhancements
- Communicate detailed expectations to all testing participants
- Work closely with Process expert and Solution leads to ensure appropriate solution
understanding is embedded into testing scope
- Management and oversight of resources and day-to-day activities of the testing teams,
including external partners
- Ensure effective communications and expectations across WSP and external partners
for testing and quality activities
- Implement continuous improvement approach across test cycles/phases
- Track testing progress and provide regular status update
- Analyze for root cause analysis on defects being introduced, and address needed testing
quality adjustments
- Focus on the higher level QA objectives, Test Penetration, Test Quality, Root Cause
Analysis and Requirements Traceability.
**Qualifications:**
You bring a strong background in ERP testing (Oracle Fusion preferred) and quality
assurance, with the ability to lead cross-functional teams and drive continuous
improvement. Your experience spans multiple domains and methodologies, and you excel in
high-paced, dynamic environments.
- Bachelor Degree in computer science, Business, or related field
- 10 years experience in management of quality and test for ERP implementations across
multiple process / functional areas - HR, Finance, Sales, Project and Procurement
- Oracle Fusion experience strongly preferred
- Experience in Agile / DevOps methodologies
- Experience leading projects in support of a Project Management Office preferred
- Experience supporting a large, multi-national company with testing staff across many
geographies
- Excellent communication skill across multiple stakeholder groups
- Ability to work independently and cooperatively in a diverse group
- Strong project management skills, including prioritization of competing demands
- Demonstrated ability to work in a high pace and frequently shifting environment

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At "WSP" we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
** are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our "Making Health and Safety Personal" initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
**Key Responsibilities:**
Testing Strategy and Execution
You will lead the development and execution of a comprehensive testing and quality
strategy across all phases of the solution lifecycle, ensuring alignment with global program
timelines and operational needs.
- Develop, implement and maintain the Oracle Fusion testing and quality strategy for the
overall program, for all phases of the solution development life cycle (Operations,
Enhancements and Regional Deployments)
- Define detailed plans, activities and scope for each test phase, with alignment to global
program timeline
- Ensure testing playbook of test scripts is built and maintained across all workstreams
for key processes
- Define detailed deliverables required to ensure consistency and traceability of testing
artifacts (test scripts format, negative testing inclusion, centralized location, etc)
- Manage continuous update to test scripts (manual and automated) in context of
operational evolution of the solution
- Identify required resources to achieve testing and quality outcome
- Manage User Acceptance Testing, covering end-to-end business processes of system
solutions, upgrades, and enhancements
- Communicate detailed expectations to all testing participants
- Work closely with Process expert and Solution leads to ensure appropriate solution
understanding is embedded into testing scope
- Management and oversight of resources and day-to-day activities of the testing teams,
including external partners
- Ensure effective communications and expectations across WSP and external partners
for testing and quality activities
- Implement continuous improvement approach across test cycles/phases
- Track testing progress and provide regular status update
- Analyze for root cause analysis on defects being introduced, and address needed testing
quality adjustments
- Focus on the higher level QA objectives, Test Penetration, Test Quality, Root Cause
Analysis and Requirements Traceability.
**Qualifications:**
You bring a strong background in ERP testing (Oracle Fusion preferred) and quality
assurance, with the ability to lead cross-functional teams and drive continuous
improvement. Your experience spans multiple domains and methodologies, and you excel in
high-paced, dynamic environments.
- Bachelor Degree in computer science, Business, or related field
- 10 years experience in management of quality and test for ERP implementations across
multiple process / functional areas - HR, Finance, Sales, Project and Procurement
- Oracle Fusion experience strongly preferred
- Experience in Agile / DevOps methodologies
- Experience leading projects in support of a Project Management Office preferred
- Experience supporting a large, multi-national company with testing staff across many
geographies
- Excellent communication skill across multiple stakeholder groups
- Ability to work independently and cooperatively in a diverse group
- Strong project management skills, including prioritization of competing demands
- Demonstrated ability to work in a high pace and frequently shifting environment

Institutional Credit Management's ("ICM") objective is to provide an integrated "end-to-end" credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Wholesale Credit Risk ("WCR") In-Business Quality Assurance (QA) is an integral part of the ICM organization.
WCR In-Business QA verifies that established standards and processes are followed and consistently applied. WCR and ICM Management utilize the results of the quality assurance reviews (QARs) to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify risks associated with operational and control weaknesses, training needs, and process deficiencies.
The WCR Head of In-Business QA reports results of QARs providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective WCR businesses and In-Business Credit Risk, Independent Risk, Banking & International Credit Review ("BICR"), Internal Audit and Regulators.
This role is based in Mumbai (India) and reports to In-Business QA WLCR Enablement Head
**Key Responsibilities:**
+ Responsible for staying abreast of WCR policy, procedure and standards and incorporating into development of centralised test scripts for QARs
+ Responsible for leading the testing strategy drafting and coordination ensuring testing strategy is in alignment with business needs and test requirements
+ Work with teams of professionals to enable effective execution of QARs by assisting early in capacity planning, testing strategy development, test script development and other activities for ongoing delivery of robust Quality Assurance results
+ Proactively manage relationship with multiple stakeholders, including QA heads. Utilise communication and leadership skills to influence a wide range of senior internal and external audiences, providing impactful, valuable, and ongoing input through active interactions with stakeholders and formal participation at key committees and management initiatives, where applicable.
+ Represent IBQA in working groups for internal and regulatory remediations
+ Assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
+ Stay abreast of relevant changes to rules/regulations and industry news including regulatory findings
+ Support the Heads of WLCR/CCR/Data IBQA on internal projects and initiatives
+ Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
+ Travel (less than 10%)
**Knowledge/Experience:**
+ Demonstratable project management or assurance related experience, including 12-14 years in wholesale banking, credit risk management, operations or internal audit at investment or large commercial bank
+ Advanced understanding of risk management and control frameworks related to wholesale lending management or equivalent risk discipline
+ Exceptional knowledge and experience on designing and implementing assurance frameworks, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement
+ Proficient understanding of policies and procedures with the ability to execute change seamlessly
+ Significant experience in preparing presentations for seniors
+ Outstanding awareness and adherence to the control environment including Quality Assurance
**Skills/Competencies:**
+ Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
+ Demonstrated success as a manager including a track record of building high performing teams
+ Proven culture carrier
+ Impeccable interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
+ Solid organizational skills with ability to manage time and prioritise effectively with little to no supervision
+ Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
+ Seasoned Microsoft Office (Word, Excel, and PowerPoint) skills
**Qualifications:**
+ BA/BSc or higher degree in Business (MBA), or any other related subject
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
**Responsibilities** :
+ Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
+ Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
+ Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
+ Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
+ Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
+ Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
+ Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
+ Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
+ Participate in strategic initiatives for control performance enhancements
+ Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
+ Help in Control & Monitoring Design Assessment (CMDA) meetings
+ Help to identify any monitoring breaks and suggest enhancements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Strong knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
+ Strong problem-solving and decision-making skills.
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Quality Assurance, Monitoring & Testing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.