45 Recovery Agent jobs in India

Recovery Agent

Bengaluru, Karnataka Headup hr solution pvt ltd

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Job Description

Company Overview

Headsup HR Solutions Pvt Ltd is a dynamic startup based in Bengaluru, specializing in recruitment and manpower services. We are dedicated to bridging the gap between employers and job seekers by providing innovative recruitment solutions. Our team of 11-50 employees leverages industry expertise to meet the diverse staffing needs of our clients. Visit us at our website for more information.


Job Overview

We are seeking a motivated Recovery Agent to join our team in Bengaluru. This is a full-time, entry-level position ideally suited for freshers with 0 to 1 year of experience. The role focuses on managing and recovering outstanding debts while maintaining positive client relationships. Excellent communication and negotiation skills are essential for success in this role.


Qualifications and Skills

  • Strong communication skills to effectively correspond with clients and negotiate settlements (Mandatory skill).
  • Proficiency in negotiation to persuade debtors to fulfill their obligations and reach favorable terms (Mandatory skill).
  • Experience with debt collection software to streamline and organize collections (Mandatory skill).
  • An understanding of legal compliance to ensure all collections comply with applicable laws and regulations.
  • Time management skills to prioritize tasks and manage multiple accounts efficiently.
  • The ability to demonstrate empathy in dealing with clients facing financial difficulties, reinforcing positive engagements.
  • Competency in financial analysis to assess debtor situations and propose feasible payment plans.
  • Skills in conflict resolution to manage disputes professionally and amicably.
  • Hindi and English in fluent


Roles and Responsibilities

  • Engage with clients to collect outstanding debts while ensuring a positive client relationship.
  • Implement and follow systematic collection strategies to achieve monthly targets.
  • Utilize negotiation skills to resolve payment issues and establish repayment terms.
  • Monitor debtor accounts, update records, and report on the progress of recovery efforts.
  • Ensure compliance with all relevant legal and company policies during recovery operations.
  • Work cooperatively with other departments to address and rectify client concerns promptly.
  • Develop and maintain thorough documentation of all interaction and processes with debtors.
  • Continuously improve collection processes through feedback and analysis of previous recovery activities.
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Recovery Agent

Noida, Uttar Pradesh Alpha Delving

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Job Description

**Location**: Noida, Sector 63
**Salary**: ₹15,000 - ₹5,000 (based on experience)
**Experience**: 6 months to 2 years in debt recovery/collection

**Role Overview**:
**Key Responsibilities**:

- Contact customers through phone calls to recover overdue payments.
- Manage assigned customer accounts to ensure timely collections.
- Negotiate and follow up on payment arrangements with debtors.
- Maintain accurate records of calls and payment status in the CRM.
- Ensure compliance with debt collection regulations and company policies.
- Handle customer queries related to outstanding payments and provide necessary support.
- Collaborate with the internal team to address unresolved payment issues.
- Meet monthly recovery targets and KPIs set by the company.

**Skills and Qualifications**:

- Minimum 6 months to 2 years of experience in debt collection or recovery.
- Strong communication and negotiation skills.
- Ability to handle difficult conversations with professionalism.
- Familiarity with recovery techniques and legal aspects of debt collection.
- Proficient in using CRM systems and MS Office.
- Target-driven, with a focus on achieving recovery goals.
- Ability to work independently as well as in a team environment.

**Working Hours**: Monday to Saturday, 6 days a week
**Location**: Noida, Sector 63

**Job Types**: Full-time, Permanent

Pay: ,000.00 - ,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person
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Recovery Agent

Delhi, Delhi Mahashakti Financiers Ltd.

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Job Description

**Key Responsibilities**:

- Contact customers with overdue accounts to discuss repayment options and settlements.
- Negotiate payment plans or settlements, ensuring alignment with company policies.
- Maintain accurate records of communication, payments, and follow-up actions.
- Collaborate with the legal and credit teams for cases requiring legal action.
- Achieve monthly recovery targets and contribute to the reduction of non-performing assets (NPAs).
- Ensure compliance with legal and regulatory requirements related to debt collection.

**Qualifications**:

- Strong communication, negotiation, and problem-solving skills.
- Prior experience in debt recovery or collections, preferably in an NBFC or banking environment.

**Skills**:

- Ability to handle difficult conversations with empathy and professionalism.
- Strong analytical and problem-solving skills.
- Knowledge of debt collection laws and regulations is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

**Experience**:

- 0-2 total work: 1 year (required)

Work Location: In person
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Recovery Agent

Hyderabad, Andhra Pradesh Bijliride Private limited

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Job Description

**Roles and Responsibilities**:
**1. Customer Outreach and Payment Collection**: - Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. - Conduct follow-up calls as necessary to ensure payments are received within agreed timelines.

**2. Route Planning and Execution**:

- Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. - Visit customers' locations to discuss overdue payments or recover assets as required.

**3. Standard Operating Procedures (S.O.P.) Compliance**: - Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. - Ensure all actions taken are documented and reported in line with company policies.

**4. On-Site Recovery Operations**: - Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. - Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation.

**5. Deadline Management**:

- Work diligently to meet deadlines set by the operations manager for recovering payments and assets. - Report progress and any challenges faced to the manager in a timely manner.

**6. Interpersonal Skills**: - Exhibit strong interpersonal skills to build rapport with customers and manage interactions positively. - Maintain a calm and professional demeanor, even in difficult or high-pressure situations

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: On the road
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Recovery Agent

Gurugram, Uttar Pradesh Creditron Services Pvt Ltd

Posted today

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Job Description

Key Responsibilities:
1. Contact customers to remind them of their outstanding payments, using scripts and call guides provided by the company.

2. Negotiate payment arrangements with customers, taking into account their financial situation and the company's policies and procedures.

3. Update account information in the company's collections system, including notes on the customer's payment history and any payment arrangements made.

4. Identify and escalate accounts that require special attention, such as those with a high balance or a history of delinquent payments.

5. Provide excellent customer service to customers, addressing their questions and concerns in a professional and empathetic manner.

6. Adhere to company policies and procedures related to collections, including regulations related to debt collection practices.

Pay: ₹12,000.00 - ₹19,000.00 per month

Schedule:

- Day shift

Work Location: In person
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Recovery Agent

Bengaluru, Karnataka Headup hr solution pvt ltd

Posted 6 days ago

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Job Description

full-time

Company Overview

Headsup HR Solutions Pvt Ltd is a dynamic startup based in Bengaluru, specializing in recruitment and manpower services. We are dedicated to bridging the gap between employers and job seekers by providing innovative recruitment solutions. Our team of 11-50 employees leverages industry expertise to meet the diverse staffing needs of our clients. Visit us at our website for more information.


Job Overview

We are seeking a motivated Recovery Agent to join our team in Bengaluru. This is a full-time, entry-level position ideally suited for freshers with 0 to 1 year of experience. The role focuses on managing and recovering outstanding debts while maintaining positive client relationships. Excellent communication and negotiation skills are essential for success in this role.


Qualifications and Skills

  • Strong communication skills to effectively correspond with clients and negotiate settlements (Mandatory skill).
  • Proficiency in negotiation to persuade debtors to fulfill their obligations and reach favorable terms (Mandatory skill).
  • Experience with debt collection software to streamline and organize collections (Mandatory skill).
  • An understanding of legal compliance to ensure all collections comply with applicable laws and regulations.
  • Time management skills to prioritize tasks and manage multiple accounts efficiently.
  • The ability to demonstrate empathy in dealing with clients facing financial difficulties, reinforcing positive engagements.
  • Competency in financial analysis to assess debtor situations and propose feasible payment plans.
  • Skills in conflict resolution to manage disputes professionally and amicably.
  • Hindi and English in fluent


Roles and Responsibilities

  • Engage with clients to collect outstanding debts while ensuring a positive client relationship.
  • Implement and follow systematic collection strategies to achieve monthly targets.
  • Utilize negotiation skills to resolve payment issues and establish repayment terms.
  • Monitor debtor accounts, update records, and report on the progress of recovery efforts.
  • Ensure compliance with all relevant legal and company policies during recovery operations.
  • Work cooperatively with other departments to address and rectify client concerns promptly.
  • Develop and maintain thorough documentation of all interaction and processes with debtors.
  • Continuously improve collection processes through feedback and analysis of previous recovery activities.
This advertiser has chosen not to accept applicants from your region.

Debt Recovery Agent

Andheri, Maharashtra Weekday AI

Posted today

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Job Description

This role is for one of Weekday’s clients
Salary range: Rs 25000 - Rs 6000 (ie INR 2.5-6 LPA)
Min Experience: 2 years
Location: Andheri West
JobType: full-time

Requirements

We are seeking a motivated and results-driven Debt Recovery Agent to join our team, with a primary focus on banking debt recovery . The ideal candidate will have strong communication skills in English and a proven ability to manage sensitive financial discussions with professionalism and persistence. This role requires working closely with debtors to negotiate settlements, monitor account progress, and escalate cases where necessary — all while adhering to UAE regulatory frameworks and company policies.

Key Responsibilities: 1. Debt Follow-up and Communication
  • Contact delinquent customers through various channels including phone, email, and in-person visits to follow up on overdue payments .
  • Maintain a professional and empathetic tone while encouraging repayment and discussing debt resolution options.
  • Clearly explain outstanding balances, interest rates, and repayment terms to customers.
2. Negotiation and Payment Agreements
  • Negotiate and finalize repayment plans in accordance with internal guidelines and customer affordability.
  • Ensure that all payment arrangements are documented accurately and that commitments are followed up diligently.
  • Offer structured advice to customers on managing their debt in alignment with financial literacy standards.
3. Account Monitoring and Documentation
  • Maintain up-to-date and detailed records of collection activities, customer communications, and payment agreements in the system.
  • Monitor payment schedules and track progress toward debt resolution.
  • Update account statuses in real-time to reflect customer actions and outcomes.
4. Escalation and Coordination
  • Identify and escalate non-responsive or high-risk accounts to senior management or legal teams for further action.
  • Collaborate with internal teams such as compliance, legal, and customer service to ensure coordinated handling of cases.
  • Ensure all collection efforts are compliant with UAE laws , financial regulations, and internal operating procedures.
5. Reporting and Analysis
  • Generate and present weekly, monthly, and quarterly reports outlining collection metrics, delinquency trends, and case outcomes.
  • Analyze recovery patterns and provide insights to management for process improvement and strategic adjustments.
  • Contribute to departmental performance goals by meeting individual and team collection targets.
Required Skills & Qualifications:
  • Minimum 2 years of experience in banking debt recovery , financial collections, or a similar role.
  • Strong verbal and written communication skills in English; proficiency in other languages (e.g., Arabic) is a plus.
  • Skilled in negotiation , conflict resolution, and sensitive financial communication.
  • Working knowledge of debt collection laws and financial regulations in the UAE .
  • Proficient in using CRM systems, spreadsheets, and collection software tools.
  • Highly organized with attention to detail and accurate documentation.
  • Self-driven with a professional attitude and strong sense of ethics.
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Debt Recovery Agent

Kolkata, West Bengal Kickstart Business

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Job Description

Below are the major duties, tasks, and responsibilities that commonly make up a debt recovery agent job description:

- Review the details and terms of sales and loans
- Produce reports for the management of the organization
- Remove the names of deceased people from records
- Follow established federal and state laws on debt recovery
- Purge debts when fully recovered
- Initiate steps for debt collection using the most viable means employable
- Send reports of statements of delinquencies to credit bureau office
- Record any new commitment to recover debt
- Initiate repayment plans and new terms of sale for debtors of the organization
- Collect payments on behalf of the organization
- Create and keep record of people owing the organization
- Organize the list according to the magnitude of the debts owed the organization
- Use available database to track customers or individuals who owe the organization
- Keep in touch with customers owing the organization
- Make use of computer to handle skip tracing
- Ensure accurate record of debtors’ basic information
- Listen to debtors or customers of the organization to know how to go about the debt
- Give viable options to debtors of the organization on how to pay up their debts
- Could offer advice or refer debtors to counselors for proper guidance
- Analyze and resolve discrepancies
- Entertain questions and complaints from debtors
- Create an atmosphere of trust with the debtors to prevent future problems
- Update accounts and databases regularly for the organization
- Maintain a high level of confidentiality of the organization with its customers/debtors
- Could assistant the organization in resorting to legal actions if need be
- Maintain customer policies and procedures.

**Debt Recovery Agent Requirements - Skills, Knowledge, and Abilities for a Career Success**

Here are major requirements most recruiters/employers may want you to meet to be hired if you are seeking to work as a debt recovery agent:

- Education: For this job, a minimum of High School diploma and a rudimentary knowledge of bookkeeping is a must.

Also, certifications and sufficient knowledge of accounting will be appreciated.

In addition, trainings on communication could be handy in this job.

Additional certificates on business related courses would be highly appreciated too.
- Experience: 1-3 years of experience on the debt recovery agent job or a similar one will be highly regarded.

This is because this job will require lots of experience in debt recovery and relationship building in the process.
- Knowledge: A prospective debt recovery agent should be well knowledgeable in business and accounting.

He/she should boast of adequate knowledge of business operations and management.

Skills: To work as a debt recovery agent will require the skills below:

- Excellent communication skills
- Good negotiation skills and persuasion
- Empathy and sympathy
- Ability to use major database software tools
- Ability to meet deadlines and handle multiple tasks simultaneously
- Great planning and multitasking skills to ensure delivery of excellent jobs
- Interpersonal skills
- Great persistence amid pressure
- Ability to work independently and also in a group
- Creativity to help proffer solutions outside lawsuits
- Good listening skills
- Attention to details
- Great time management skills
- Good customer services skills
- Strong ability to adapt quickly and work effectively in a fast paced environment
- Great analytical skills to help reason and think out a way forward with each unique case.
- Professionalism: The work of a debt recovery agent is quite a tricky one which demands professional attitude at every point in this job.

A debt recovery agent must present themselves professional to both the organization they work for and the customers of the organization.

They can consider themselves as the representative of the organization and as such should treat the customers the way the organization in itself will want the customers to be treated.

Conclusion

This post is helpful to individuals interested in the debt recovery agent career, to learn the duties and responsibilities that characterize the role.

With this knowledge they will be able to make the right decision about becoming a debt recovery agent.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Entally, Kolkata - 700015, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91
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Field Recovery Agent

Sitapur, Uttar Pradesh One Artist Records

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Job Description

We are looking for field recovery Executive for Bajaj Services for lucknow. It will be a field job.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you comfortable in working on Filed?

Ability to Commute:

- Budaun, Uttar Pradesh (required)

Ability to Relocate:

- Budaun, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person
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Field Recovery Agent

Lucknow, Uttar Pradesh One Artist Records

Posted today

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Job Description

We are looking for field recovery Executive for Bajaj Services for lucknow. It will be a field job.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you comfortable in working on Filed?

Ability to Commute:

- Lucknow, Uttar Pradesh (required)

Ability to Relocate:

- Lucknow, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91
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