212 Relationship Management jobs in India

Handle customer follow-up calls, resolve queries, maintain relationships with customers, and ensure customer satisfaction. Must have good communication skills & basic computer knowledge.

Job Title: Asst. Manager Corporate Relations

Department: CRM

Location: Hyderabad

Reporting To: Head Corporate Relations

Job Purpose:

To act as the liaison between customers, banks, and internal departments for all banking and financial processes including customer home loans, project loans, financial approvals, and legal registrations. This role ensures smooth coordination, documentation, and timely execution of all activities related to loans, project finances, and customer feedback.

Key Responsibilities:

• 1. Customer Home Loans:
• Guide customers in securing housing loans from various banks and NBFCs.
• Ensure complete and accurate documentation and coordination with loan officers.
• 1. Company Loans Against Mortgage:
• Work with banks for securing loans against company assets.
• Manage all documentation, negotiations, and disbursal tracking.
• 1. Interest Rate Negotiations:
• Regularly interact with banks to secure competitive interest rates for both customer and company loans.
• 1. Comparative Bank Statements:
• Prepare detailed financial comparison reports of multiple banks' loan offerings for internal decision-making.
• 1. Approvals from Directors:
• Prepare files/documents and obtain approvals from directors for registrations, agreements, and other financial matters.
• 1. Coordination with Sub-Registrar Office:
• Liaise with registration authorities to ensure smooth processing of sale deeds and related documents.
• 1. Arranging Meetings with Bankers:
• Schedule and coordinate meetings between management and banking partners.
• Prepare agendas and required documentation for discussions.
• 1. Customer Review Collection:
• Gather testimonials and feedback from customers post-loan disbursal or registration.
• Support marketing or operations team with compiled reviews.

___

Key Skills & Competencies:

• Strong knowledge of banking and loan procedures
• Excellent negotiation and communication skills
• Relationship management with banks and customers
• Basic legal/regulatory understanding (especially in real estate or construction sector)
• Proficient in MS Office (Excel, Word, PowerPoint)
• Attention to detail and documentation accuracy
• Time management and multitasking abilities

___

Educational Qualification:

• Bachelors Degree in Commerce, Finance, or Business Administration (MBA preferred)
• Banking or Loan Management Certification is a plus

___

Experience Required:

• 58 years of experience in loan processing, banking coordination, or project finance in real estate, NBFCs, or financial consulting firms

KRA for Asst Manager Corporate Relations

Department : CRM

S. No. Key Responsibility Area (KRA) Key Activities / Deliverables Measurement Criteria / KPI

1 Customer Home Loans
• Coordinate with banks for customer loan processing
• Support customers with documentation
• Ensure timely disbursal of loans
• No. of loans processed
• Avg. disbursal TAT
• Customer satisfaction level

2 Company Loans Against Mortgage
• Liaison with banks/NBFCs for raising funds
• Ensure documentation & compliance
• Track progress
• Total funds raised
• Loan sanction timeline
• Accuracy in documentation

3 Interest Rate Negotiation with Bankers
• Gather current rates
• Negotiate better terms for loans
• Interest rate reduction achieved
• Improved loan terms vs previous deals

4 Project Approvals
• Submit and track project approval requests from banks
• No. of projects approved
• Time taken for approval
• Compliance status

5 Project Finances
• Monitor inflow/outflow of project funds
• Assist finance team in fund planning
• Budget vs Actual tracking
• Timely fund allocation
• Variance reports

6 Preparation of Bank Comparison Statements
• Prepare and present comparative loan offers from multiple banks
• No. of comparison statements
• Quality of presentation & insights

7 Obtaining Approvals from Directors
• Prepare documents for director approval
• Ensure timely sign-off
• TAT for approvals
• Completeness and correctness of documents

8 Identifying New Vendors for Loans
• Explore & onboard new banks/NBFCs
• Build new vendor relationships
• No. of new vendors added
• Vendor performance metrics

9 Project APFs (Approved Project Financials)
• Coordinate with banks for obtaining APFs
• Ensure compliance with bank documentation
• No. of APFs obtained
• Bank approval TAT

10 Coordination with Sub-Registrar Office
• Arrange slots & documents
• Ensure smooth execution of registrations
• No. of registrations handled
• Issue resolution time

11 Arranging Meetings with Bankers
• Schedule meetings with relevant bankers
• Ensure agenda and materials are ready
• No. of productive meetings held
• Follow-up completion rate

12 Obtaining Reviews from Customers
• Collect testimonials and feedback post-registration or disbursal
• No. of reviews collected
• Quality and usefulness of feedback

counselling

Job Summary:

We are seeking a dynamic and enthusiastic intern to join our Client Relationship Management team. This internship is ideal for students or fresh graduates who wish to gain practical exposure in student counseling and relationship-building. The intern will actively interact with students, promote our courses, and support recruitment initiatives. The candidate must possess excellent communication skills, especially in spoken English, as clear, confident interaction is essential to this role. This position provides hands-on learning, engagement, and professional development opportunities in the education and wellness sector.

Key Responsibilities:

• Build and maintain strong relationships with students.
• Counsel and guide students about our courses with clear, confident, and fluent spoken English.
• Participate in college visits, seminars, and recruitment drives for brand promotion.
• Handle inquiries from students with professionalism and provide timely follow-ups.
• Collect feedback and support activities that enhance engagement and satisfaction.
• Maintain accurate records of interactions and assist in report preparation.
• Work with the senior team to implement strategies for student recruitment and relationship growth.

Qualifications & Skills:

• Pursuing or recently completed graduation/post-graduation (preferably in management, marketing, or related field).
• Excellent spoken and written English with strong interpersonal skills.
• Confident communicator with presentation abilities.
• Proactive, eager to learn, and adaptable.
• Basic knowledge of MS Office and online communication tools.

What You Will Gain:

• Real-world exposure to client relationship management and student counseling.
• Enhanced communication, presentation, and counseling skills.
• Internship certificate upon successful completion.

Job description:

Salary: As per Company Norms

Education:- MBA/BBA/ Graduate

Experience :- 0 yrs to 1 Yrs (in Insurance sales/Automobile sale/Real Estate sales preferred)

Job description:

• Handle Counseling with client, calls, emails & chats.
• Drive telesales and promote services and do client conversion to sales .
• Resolve queries and maintain records.
• Support processing & documentation.
• 0–1 yrs Experience tele sales added Advantage
• Should have experience in Insurance sales/Automobile sale/Real Estate sales preferred
• Good Communication Tamil / English an advantage.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

Speak with the employer

Responsibilities:

Manage client relationships through effective communication and written correspondence

Build strong client bonds through regular interactions

Work from Home opportunity

Flexibility to work 6 days a week. Open to working on Sundays

Provident fund

Work from home

Company:

Maayan Skill Development Centre

Experience:
0–1 year

Location:
Coimbatore

What You'll Do

• Build connections with colleges to bring us student leads
• Organize campus events, workshops, and campaigns
• Communicate with placement offices and faculty to set up partnerships
• Maintain records of leads and follow-ups
• Work with the marketing team to share promotional materials
• Negotiate terms for events and lead referrals
• Track your progress, leads generated, conversions, and event turnout
• Share campaign results with your managers

What We're Looking For

• Bachelor's degree in any field
• 0–1 year experience
• Excellent English communication skills (speaking & writing)
• Good negotiation skills to secure college tie-ups
• Outgoing, confident, and able to work with diverse groups
• Basic computer skills (MS Office); CRM training will be provided
• Self-driven, organized, and able to meet targets

Why Join Us

• Gain real experience in lead generation and relationship building
• Learn how to run campaigns and coordinate with colleges
• Develop strong communication and negotiation skills
• Grow with us potential to move into senior roles in future

Job description:

· CRM Strategy & Implementation:

Develop and execute CRM strategies aligned with business objectives, focusing on customer engagement, retention, and growth.

· Team Leadership:

Manage, mentor, and motivate a team of CRM specialists, ensuring their professional development and fostering a collaborative environment.

· System Management:

Oversee the configuration, customization, and integration of the CRM system, ensuring optimal performance and data integrity.

· Data Analysis & Reporting:

Analyze customer data, identify trends, and generate reports to measure campaign effectiveness and inform decision-making.

· Cross-functional Collaboration:

Collaborate with marketing, sales, and customer support teams to align CRM strategies and ensure a consistent customer experience.

· Training & Support:

Provide training and support to CRM users, ensuring effective adoption and utilization of the system.

· Staying Updated:

Stay informed about CRM technology trends and best practices to recommend innovative solutions and improvements.

· Performance Monitoring:

Monitor and analyze CRM performance metrics, making data-driven recommendations for improvement.

· Issue Resolution:

Address and resolve CRM-related issues, ensuring smooth operation and user satisfaction.

·Budget Management:

Manage the CRM budget, ensuring efficient resource allocation and cost-effectiveness.

Skills and Qualifications:

· CRM & Loyalty Expertise:

Proficiency in CRM platforms. data management, and reporting.

· Leadership & Communication:

Strong leadership, communication, and interpersonal skills to effectively manage a team and collaborate with stakeholders.

· Analytical & Problem-Solving:

Ability to analyze data, identify trends, and solve complex CRM-related problems.

· Strategic Thinking:

Ability to develop and implement effective CRM strategies aligned with business goals.

· Project Management:

Ability to manage projects, timelines, and resources effectively.

·Business Acumen:

Understanding of business processes and the ability to align CRM strategies with business objectives.

Interested candidates can share their resume on