76 Relationship Officer jobs in India

Company Description

Sleuths India Detectives, awarded by The President of India, MoS Ministry of Home Affairs, and The Minister of Tribal Affairs, is a leading private investigation firm providing premium services across the country. We collaborate with renowned Bollywood actors as brand ambassadors, such as Kangana Ranaut, Rajkumar Rao, and Taapsee Pannu. Our team includes highly skilled law enforcement specialists from IB, RAW, Police, and Defence, alongside a dedicated workforce. With a strong media presence and exclusive memberships in various prestigious organizations, we offer services to private, public, and government sectors, including top industrialists, bureaucrats, celebrities, politicians, and corporate houses. Our offices, equipped with modern technology and skilled manpower, are located in Delhi, Mumbai, Bangalore, Lucknow, Pune, Chandigarh, Hyderabad, Chennai, and Kolkata.

Role Description

This is a full-time on-site role for a Personal Relationship Officer located in Mumbai. The Personal Relationship Officer will manage day-to-day client interactions, maintain business relationships, handle finance-related inquiries, and provide high-level customer service,addressing their needs and concerns, case reporting and documentation and research and information gathering and also ensuring client satisfaction with our comprehensive risk management services.

Qualifications

• Business Relationship Management skills
• Finance skills
• Excellent Communication and Customer Service
• Customer Service skills
• Strong Communication Skills
• Excellent interpersonal skills and ability to work well in a team
• Bachelor’s degree in any field
• Report Writing skills
• Experience in the private investigation or related sectors is a plus
• Proficiency in using modern office technology and software
• Ability to work on-site in Mumbai
• Relevant experience in a similar role

Job Title: Business Development Executive

Job Title: Relationship Officer - Home Loans

Location: Multiple locations across Tamil Nadu, Andhra Pradesh, and Karnataka

Reporting to: Branch Manager

Department: Sales

Grade: Sales Officer

Age Group: 23 – 26 years

CTC Range: 2 LPA to 2.8 LPA (Fixed Pay) | INR 15000 monthly incentives on achievement of minimal disbursement targets

Job Description:

Key Responsibilities:

Qualifications:

Skills Required:

Specific Criteria/Requirements:

Job Responsibilities:

1. CASA Acquisition:

   • Demonstrate a strong background and experience in acquiring Current Account, Savings Account (CASA)
   • Develop and implement effective strategies to attract and onboard new customers for CASA products 

2. Field Work:

   • Be prepared to engage in fieldwork, visiting potential clients, and maintaining a visible presence in the market.
   • Conduct face-to-face meetings with potential customers to understand their financial needs and offer appropriate solutions.

3. Lead Generation:

   • Utilize open-market approaches to generate leads for CASA, Current Account, Savings Account.
   • Implement innovative methods to identify and reach out to potential customers, ensuring a steady flow of qualified leads.

4. Relationship Building:

   • Build and maintain strong relationships with existing and potential customers.
   • Provide personalized financial advice and solutions based on the individual needs and goals of the customers.

5. Compliance and Documentation:

   • Ensure compliance with all relevant regulatory requirements and internal policies.
   • Handle and oversee the documentation process related to customer accounts and loans.

6. Market Intelligence:

   • Stay informed about market trends, competitor activities, and industry developments.
   • Use market intelligence to identify opportunities for business growth and enhance product offerings.

7. Team Collaboration:

   • Collaborate with internal teams, such as product development, marketing, and operations, to ensure seamless customer acquisition and satisfaction.

8. Reporting:

   • Prepare regular reports on key performance indicators, including lead generation, conversion rates, and customer satisfaction.
   • Provide insights and recommendations for continuous improvement.

9. Education Requirement:

   • Graduation is mandatory for this role.

10. Adaptability:

    • Demonstrate flexibility and adaptability to evolving market conditions and organizational requirements.

As an Account Management Intern , you will assist the client servicing team in supporting client relationships and ensuring the smooth execution of campaigns. This internship will provide you with valuable exposure to the media and digital marketing industry.

Responsibilities:

Learn and understand the client’s brand identity, core values, and unique selling points to contribute effectively to campaign support.

Assist in performing quality checks on content and help manage the posting of content across social media platforms under supervision.

Support senior team members in receiving, decoding, and executing new briefs and campaigns.

Help in creating and updating weekly Job Status Reports (JSRs) to monitor campaign progress.

Collaborate with the creative team to ensure campaigns align with the brand’s tone, voice, and identity.

Gather data and inputs to assist in preparing social media and brand analysis reports.

Participate in brainstorming sessions with cross-functional teams to ideate and conceptualise content calendars and campaigns.

Provide support in Online Reputation Management (ORM) activities as needed.

Conduct routine hygiene checks and coordinate with Media, SEO, and Web teams to ensure smooth task execution.

AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue through cutting-edge technology, premium demand partnerships, and expert ad operations.

With 100% year-over-year growth over the past several years, our success is driven by a diverse team of engineers, marketers, product specialists, and customer success professionals. In 2021, AdPushup was recognized as a Great Place to Work , celebrating our collaborative culture and shared vision.

If you’re looking to work in a high-growth, transparent, and performance-driven environment, AdPushup is the place for you.

Role Overview

We are looking for an Account Management Associate who will be a key customer advocate within our organization. In this dual role, you’ll be responsible for both customer success and account management functions. Your goal will be to build strong relationships with our publishers, address their needs proactively, and ensure optimal performance of their ad setups using AdPushup solutions.

Key Responsibilities

• Develop a deep understanding of AdPushup’s product and the display advertising ecosystem.
• Understand and cater to the unique needs of each assigned account.
• Resolve customer queries promptly and effectively.
• Collaborate with internal teams (tech, product, operations) to resolve issues and implement solutions.
• Educate users on how to use the platform effectively.
• Conduct QBRs and drive efforts to increase the lifetime value of your assigned accounts
• Foster long-term relationships with customers by delivering consistent value and support.

What We’re Looking For

• Strong problem-solving skills and a proactive attitude.
• Curious, data-driven mindset with a willingness to experiment and optimize.
• Excellent verbal and written communication skills.
• A collaborative team player who thrives in a fast-paced environment.
• Knowledge of web analytics, ad networks (AdSense, AdX, DFP), A/B testing, and SaaS products.
• Basic understanding of HTML, JavaScript, and ad operations is a plus.

Why Join Us?

• A culture that values autonomy, transparency, and ethical work practices.
• A supportive team of talented peers who appreciate your contributions.
• Continuous opportunities for growth and learning beyond your comfort zone.
• Flexible remote work policy focused on output and performance.
• Office perks including snacks and catered lunch (for those working from our HQ).
• Open and honest communication at every level of the organization.

Apply Now

If you’re passionate about customer success, digital advertising, and working in a high-growth tech environment, we’d love to hear from you.