43 Requirements Analyst jobs in India
System Analysis Senior Analyst
Hyderabad, Andhra Pradesh
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
Add in a functional EVP before role details - ANSR to take point on creating these statements.
**ABOUT EVERNORTH:**
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don't, won't or can't.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
**Position Overview**
Evernorth is seeking a dynamic and detail-oriented System Analyst to support our Financial Data Warehouse application. You will be working closely with cross-functional teams to ensure the efficient operation, enhancement, and maintenance of our enterprise level data systems. As a System Analyst, you will analyze, design, and implement solutions that align with the business goals of Evernorth's financial operations.
This role offers an exciting opportunity to make an impact on the financial data systems that drive the business decisions, analytics, and compliance within a global healthcare organization.
The focus of the work is to continue to enhance our market winning capabilities within Health and Care Solutions space.
The Evernorth℠Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions - this includes overseeing the integration of financial data from various internal and external systems into the data warehouse. You will play a critical role in ensuring data consistency, accuracy, and integrity across all financial sources.
This is a hands-on position to design system workflows, data models, and integration approaches that adhere to business requirements and data governance policies. The role also requires you to create and maintain documentation related to system architecture, design, and functional specifications. This also ensures system design decisions align with best practices and industry standards for data management security and performance.
**Responsibilities**
+ Collaborate with business users, developers and data architects to gather requirements and translate them into functional/non-functional specification
+ Analyze and translate healthcare business requirements related to financial transactions, eligibility, membership, providers, networks etc into functional specifications
+ Gather and assess requirements and assist with translation into optimal solutions
+ Create data mapping documents for mapping and validating data elements from multiple source systems to warehouse
+ Collaborate with QA teams to define test strategies, cases, and expected results for data flows within the system
+ Walkthrough the functional design documents and related deliverables with the technical team and business team to seek signoff
+ Review and provide feedback on the technical design documents from the technical team to ensure it aligns with the functional design document and leverages best practices from a Data Warehouse perspective
+ Lead efforts to improve data quality and system reliability Troubleshoot production issues, perform data profiling, impact analysis and root cause analysis to implement long-term solutions
+ Coordinate with cross-functional teams to ensure data integrity and smooth system integrations
+ Participate in full system development life cycle(SDLC), including analysis, design, testing, implementation and documentation
+ Provide functional support in the form of research, documentation updates and enhancement requests during the testing phase to ensure the defects identified are valid defects that the technical team needs to work on
+ Mentor junior analysts and contribute to best practices in mainframe-based data processing and architecture
**Qualifications**
**Required Skills:**
+ 5+ years of experience as a System Analyst working in mainframe environments
+ Prefer candidates deeply passionate about data, solving complex problems and turning messy information into meaningful insights
+ Solid experience with DB2 for z/OS(or any relational databases)Prefer knowledge of health insurance operations related to claims adjudication, policy/member management and provider networks
+ Experience in documenting key deliverables such as Requirement Gathering, Functional Design and Data Mapping.
+ Proven experience in supporting and maintaining data warehouses in a regulated environment
+ Prefer experience with data governance, data quality and audit processes in healthcare IT
+ Have a strong understanding of the data warehouse architecture including physical data models, ETL, logical business models and subject areas.
+ Good communication skills to bridge technical and non-technical audience
+ Strong project ownership and time management
+ Collaborative mindset with leadership capabilities
**Required Experience & Education:**
+ Bachelor's degree in Computer Science/Information systems/Software Engineering (or Business Administration with IT experience), typically five or more years of solid, diverse work experience in IT with a minimum of three years' experience in Data warehouse application design, development and implementation.
+ Proven experience with design, and development of large-scale enterprise application solutions.
**Desired Experience: **
+ Exposure to Mainframe systems and relational databases like DB2, Oracle
+ Knowledge of TSO/ISPF and batch processing tools is preferred Health care insurance industry experience is desired
These two sections will be "standardized" in the JD template and made not editable.
**Location & Hours of Work**
The position is in-office and standard hours expected
**Equal Opportunity Statement**
_Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
**ABOUT EVERNORTH:**
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don't, won't or can't.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
**Position Overview**
Evernorth is seeking a dynamic and detail-oriented System Analyst to support our Financial Data Warehouse application. You will be working closely with cross-functional teams to ensure the efficient operation, enhancement, and maintenance of our enterprise level data systems. As a System Analyst, you will analyze, design, and implement solutions that align with the business goals of Evernorth's financial operations.
This role offers an exciting opportunity to make an impact on the financial data systems that drive the business decisions, analytics, and compliance within a global healthcare organization.
The focus of the work is to continue to enhance our market winning capabilities within Health and Care Solutions space.
The Evernorth℠Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions - this includes overseeing the integration of financial data from various internal and external systems into the data warehouse. You will play a critical role in ensuring data consistency, accuracy, and integrity across all financial sources.
This is a hands-on position to design system workflows, data models, and integration approaches that adhere to business requirements and data governance policies. The role also requires you to create and maintain documentation related to system architecture, design, and functional specifications. This also ensures system design decisions align with best practices and industry standards for data management security and performance.
**Responsibilities**
+ Collaborate with business users, developers and data architects to gather requirements and translate them into functional/non-functional specification
+ Analyze and translate healthcare business requirements related to financial transactions, eligibility, membership, providers, networks etc into functional specifications
+ Gather and assess requirements and assist with translation into optimal solutions
+ Create data mapping documents for mapping and validating data elements from multiple source systems to warehouse
+ Collaborate with QA teams to define test strategies, cases, and expected results for data flows within the system
+ Walkthrough the functional design documents and related deliverables with the technical team and business team to seek signoff
+ Review and provide feedback on the technical design documents from the technical team to ensure it aligns with the functional design document and leverages best practices from a Data Warehouse perspective
+ Lead efforts to improve data quality and system reliability Troubleshoot production issues, perform data profiling, impact analysis and root cause analysis to implement long-term solutions
+ Coordinate with cross-functional teams to ensure data integrity and smooth system integrations
+ Participate in full system development life cycle(SDLC), including analysis, design, testing, implementation and documentation
+ Provide functional support in the form of research, documentation updates and enhancement requests during the testing phase to ensure the defects identified are valid defects that the technical team needs to work on
+ Mentor junior analysts and contribute to best practices in mainframe-based data processing and architecture
**Qualifications**
**Required Skills:**
+ 5+ years of experience as a System Analyst working in mainframe environments
+ Prefer candidates deeply passionate about data, solving complex problems and turning messy information into meaningful insights
+ Solid experience with DB2 for z/OS(or any relational databases)Prefer knowledge of health insurance operations related to claims adjudication, policy/member management and provider networks
+ Experience in documenting key deliverables such as Requirement Gathering, Functional Design and Data Mapping.
+ Proven experience in supporting and maintaining data warehouses in a regulated environment
+ Prefer experience with data governance, data quality and audit processes in healthcare IT
+ Have a strong understanding of the data warehouse architecture including physical data models, ETL, logical business models and subject areas.
+ Good communication skills to bridge technical and non-technical audience
+ Strong project ownership and time management
+ Collaborative mindset with leadership capabilities
**Required Experience & Education:**
+ Bachelor's degree in Computer Science/Information systems/Software Engineering (or Business Administration with IT experience), typically five or more years of solid, diverse work experience in IT with a minimum of three years' experience in Data warehouse application design, development and implementation.
+ Proven experience with design, and development of large-scale enterprise application solutions.
**Desired Experience: **
+ Exposure to Mainframe systems and relational databases like DB2, Oracle
+ Knowledge of TSO/ISPF and batch processing tools is preferred Health care insurance industry experience is desired
These two sections will be "standardized" in the JD template and made not editable.
**Location & Hours of Work**
The position is in-office and standard hours expected
**Equal Opportunity Statement**
_Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
This advertiser has chosen not to accept applicants from your region.
0
Business Analysis Specialist
Chennai, Tamil Nadu
NTT America, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing (BPO) Practice.**
**The Company**
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
**In these roles, you will be responsible for:**
+ Analyses business requirements and creates software design for at least one major sub-system.
+ Develops high-level specifications at the modular sub system.
+ Participates in client/ external interactions on technical matters.
+ Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
+ Understand the client requirement by studying the business process and SOP documents.
+ Prepares flow charts and systems diagrams to assist in problem analysis.
+ Evaluate processes and provide recommendations for automation enhancements.
+ Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
+ Experience in both Waterfall and Agile methodology.
+ Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
+ Participate in interactions with customers as a subject matter expert.
+ Collecting, analyzing, and interpreting information in a logical and coherent manner.
+ Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
+ Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
+ Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
**Preferable Skills for this role include:**
Technical skills
+ **4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains**
+ 4 to 6 years of experience in eliciting and documenting requirements.
+ **At least 4 years of experience in Agile methodology. Preferably SCRUM master.**
+ **At least 2 years of hands on experience with MS Visio or equivalent.**
+ **At least 1 years of experience in preparing training/user manuals.**
+ At least 1 year of experience in managing BAs and lead elicitation process.
+ Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
+ Experience in working on any Automation tool - AA or UI Path is preferable.
+ Minimum knowledge on GenAI concepts
Desired Skills:
+ Good written and oral communication skills with fluency in written and spoken English.
+ Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
**Preferences:**
+ Graduate degree (preferably IT with .net knowledge)
**The Company**
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
**In these roles, you will be responsible for:**
+ Analyses business requirements and creates software design for at least one major sub-system.
+ Develops high-level specifications at the modular sub system.
+ Participates in client/ external interactions on technical matters.
+ Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
+ Understand the client requirement by studying the business process and SOP documents.
+ Prepares flow charts and systems diagrams to assist in problem analysis.
+ Evaluate processes and provide recommendations for automation enhancements.
+ Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
+ Experience in both Waterfall and Agile methodology.
+ Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
+ Participate in interactions with customers as a subject matter expert.
+ Collecting, analyzing, and interpreting information in a logical and coherent manner.
+ Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
+ Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
+ Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
**Preferable Skills for this role include:**
Technical skills
+ **4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains**
+ 4 to 6 years of experience in eliciting and documenting requirements.
+ **At least 4 years of experience in Agile methodology. Preferably SCRUM master.**
+ **At least 2 years of hands on experience with MS Visio or equivalent.**
+ **At least 1 years of experience in preparing training/user manuals.**
+ At least 1 year of experience in managing BAs and lead elicitation process.
+ Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
+ Experience in working on any Automation tool - AA or UI Path is preferable.
+ Minimum knowledge on GenAI concepts
Desired Skills:
+ Good written and oral communication skills with fluency in written and spoken English.
+ Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
**Preferences:**
+ Graduate degree (preferably IT with .net knowledge)
This advertiser has chosen not to accept applicants from your region.
1
Business Analysis Specialist
Chennai, Tamil Nadu
NTT DATA North America
Posted 1 day ago
Job Viewed
Job Description
**Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing (BPO) Practice.**
**The Company**
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
**In these roles, you will be responsible for:**
+ Analyses business requirements and creates software design for at least one major sub-system.
+ Develops high-level specifications at the modular sub system.
+ Participates in client/ external interactions on technical matters.
+ Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
+ Understand the client requirement by studying the business process and SOP documents.
+ Prepares flow charts and systems diagrams to assist in problem analysis.
+ Evaluate processes and provide recommendations for automation enhancements.
+ Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
+ Experience in both Waterfall and Agile methodology.
+ Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
+ Participate in interactions with customers as a subject matter expert.
+ Collecting, analyzing, and interpreting information in a logical and coherent manner.
+ Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
+ Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
+ Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
**Preferable Skills for this role include:**
Technical skills
+ **4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains**
+ 4 to 6 years of experience in eliciting and documenting requirements.
+ **At least 4 years of experience in Agile methodology. Preferably SCRUM master.**
+ **At least 2 years of hands on experience with MS Visio or equivalent.**
+ **At least 1 years of experience in preparing training/user manuals.**
+ At least 1 year of experience in managing BAs and lead elicitation process.
+ Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
+ Experience in working on any Automation tool - AA or UI Path is preferable.
+ Minimum knowledge on GenAI concepts
Desired Skills:
+ Good written and oral communication skills with fluency in written and spoken English.
+ Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
**Preferences:**
+ Graduate degree (preferably IT with .net knowledge)
**The Company**
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
**In these roles, you will be responsible for:**
+ Analyses business requirements and creates software design for at least one major sub-system.
+ Develops high-level specifications at the modular sub system.
+ Participates in client/ external interactions on technical matters.
+ Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
+ Understand the client requirement by studying the business process and SOP documents.
+ Prepares flow charts and systems diagrams to assist in problem analysis.
+ Evaluate processes and provide recommendations for automation enhancements.
+ Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
+ Experience in both Waterfall and Agile methodology.
+ Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
+ Participate in interactions with customers as a subject matter expert.
+ Collecting, analyzing, and interpreting information in a logical and coherent manner.
+ Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
+ Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
+ Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
**Preferable Skills for this role include:**
Technical skills
+ **4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains**
+ 4 to 6 years of experience in eliciting and documenting requirements.
+ **At least 4 years of experience in Agile methodology. Preferably SCRUM master.**
+ **At least 2 years of hands on experience with MS Visio or equivalent.**
+ **At least 1 years of experience in preparing training/user manuals.**
+ At least 1 year of experience in managing BAs and lead elicitation process.
+ Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
+ Experience in working on any Automation tool - AA or UI Path is preferable.
+ Minimum knowledge on GenAI concepts
Desired Skills:
+ Good written and oral communication skills with fluency in written and spoken English.
+ Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
**Preferences:**
+ Graduate degree (preferably IT with .net knowledge)
This advertiser has chosen not to accept applicants from your region.
2
Lead, IT Business Analysis
Hyderabad, Andhra Pradesh
Warner Bros. Discovery
Posted 2 days ago
Job Viewed
Job Description
**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.
3
Head of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted 5 days ago
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL .
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
4
Freelance Consultant – Business Analysis
Mumbai, Maharashtra
VML
Posted 5 days ago
Job Viewed
Job Description
About Us:
VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.
For more information, visit
Overview
A Senior Business Analyst has 5+ experiences. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution
Job Type: Freelance
Duration: 3 months
Responsibilities
- Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer
- Identify and recommend options for potential solutions and assess them for both technical and business suitability based on a global component library and design system.
- Create logical and innovative solutions to complex problems
- Analyse business systems in order to recommend efficiencies
- Provide estimates for future analysis work
- Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction
- Provide training to users of a new system as required
- Communicate and collaborate with the test team
- Plan and work flexibly to meet deadlines
- Keep up to date with technical and industry sector advances
- Maintain great client relationships at all levels of the organization
- Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
- Manage situations and relationships both internally and externally
Required skills/experience
- You will have 5-10+ years’ experience working as a Senior Business Analyst in the Pharma sector on enterprise content management platforms.
- Experience of working supplier side and managing client stakeholders and 3rd parties
- Able to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively.
- Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.
- You like working in a fast-paced environment and are ready to inspire outstanding online experiences for users, no matter what product, service, sector, device or channel!
- You will be happy working at client locations when needed
- Experience of Agile software delivery
- Business Process mapping and engineering
- Experience in Pharma sector and AEM experience
- Production of high-quality user stories and acceptance criteria
- Analysis and design of systems (package integration and bespoke development)
- Ability to work on your own initiative to an agreed action plan
- Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills
- Strong problem solving, time management and organizational skills
- Strong commercial awareness and business acumen
- Energetic, enthusiastic with strong attention to detail
Preferred qualifications / experience
- Scrum master qualification
- Certified Scrum Product Owner
- Experience working with multiple different ecommerce platforms
This advertiser has chosen not to accept applicants from your region.
5
Graduate Trainee - Business Analysis
700071 Kolkata, West Bengal
₹25000 Monthly
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is offering an exceptional opportunity for recent graduates to launch their careers in business analysis through a fully remote Graduate Trainee program. This program provides comprehensive training and hands-on experience in understanding business needs, analyzing processes, and recommending solutions that drive organizational improvement. As a Graduate Trainee, you will work closely with senior business analysts and stakeholders, gaining exposure to various business domains and analytical tools. You will be involved in requirement gathering, data analysis, process mapping, and contributing to project documentation. This remote role fosters professional development and allows you to build a strong foundation in business analysis methodologies from the comfort of your home. Key responsibilities will include:
- Assisting in gathering and documenting business requirements from stakeholders.
- Analyzing business processes and identifying areas for improvement.
- Supporting the creation of process flows and use cases.
- Conducting data analysis to support business insights and recommendations.
- Contributing to the development of project documentation and reports.
- Collaborating with cross-functional teams in a virtual environment.
- Learning and applying various business analysis tools and techniques.
- Participating in stakeholder meetings and workshops.
- Assisting with testing and validation of proposed solutions.
- Developing a strong understanding of project lifecycles. The ideal candidate is a recent graduate with a Bachelor's or Master's degree in Business Administration, Information Systems, Economics, or a related field. Strong analytical and problem-solving skills, excellent written and verbal communication abilities, and a proactive attitude are essential. A keen interest in business processes and technology is highly valued. This remote internship is an ideal way to gain practical experience and kickstart your career in business analysis, contributing to impactful projects from **Kolkata, West Bengal, IN**.
This advertiser has chosen not to accept applicants from your region.
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6
Graduate Trainee - Business Analysis
700001 Motijheel, West Bengal
₹30000 Monthly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a leading conglomerate with diverse business interests, is excited to offer a prestigious Graduate Trainee program focused on Business Analysis. This is an exceptional opportunity for recent graduates to gain hands-on experience in a dynamic corporate environment and develop critical analytical and problem-solving skills. As a Graduate Trainee, you will support senior analysts in understanding business needs, identifying process improvements, and contributing to strategic projects across various departments. You will be involved in data gathering, process mapping, requirements documentation, and assisting in the implementation of business solutions.
Responsibilities:
Responsibilities:
- Assist in gathering and documenting business requirements from stakeholders.
- Support the creation of process maps and flowcharts to visualize current and future state operations.
- Participate in data analysis activities to identify trends, patterns, and opportunities for improvement.
- Help prepare reports and presentations to communicate findings and recommendations to the team.
- Contribute to the testing and validation of new business systems or processes.
- Learn and apply business analysis methodologies and tools.
- Collaborate with cross-functional teams to understand project objectives and support their execution.
- Shadow experienced Business Analysts to gain practical insights into the role.
- Maintain project documentation and ensure it is up-to-date.
- Actively participate in team meetings and training sessions.
- Recent graduate with a Bachelor's or Master's degree in Business Administration, Economics, Finance, Engineering, or a related quantitative field.
- Strong analytical and critical thinking skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Eagerness to learn and a proactive attitude.
- Ability to work effectively in a team environment.
- Basic understanding of business processes or data analysis is a plus.
This advertiser has chosen not to accept applicants from your region.
7
HIH - Business Analysis Associate Advisor
Hyderabad, Andhra Pradesh
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
**Business Analysis Associate Adv** **isor** **- HIH - Evernorth**
**Position Overview**
A Business Analysis Associate Advisor acts as the bridge between business stakeholders and development teams, ensuring that technical solutions align with business goals. Unlike traditional Product Owners, BA(TPOs) possess deeper technical knowledge, enabling them to make informed decisions about architecture, integrations, and system capabilities.
**Responsibilities**
+ Define and communicate the product vision and strategy in alignment with business goals.
+ Collaborate with stakeholders to gather and prioritize product requirements.
+ Translate business requirements into technical specifications for development teams.
+ Manage and maintain the product backlog, ensuring clarity and prioritization.
+ Work closely with cross-functional teams including developers, designers, and QA.
+ Lead sprint planning, reviews, and retrospectives to ensure agile delivery.
+ Monitor product performance and user feedback to drive continuous improvement.
+ Ensure timely delivery of product features and enhancements.
+ Contributes to peer reviews by enforcing coding standards and modeling at the design/lower level
+ Contributes to (supports) Unit and System (functional) test planning, data setup, and execution.
+ Contributes to the solution for testing issues.
+ Contributes to solving post-delivery production issues.
+ Responsible for working with the scrum teams to solve production issues.
**Preferred Qualifications**
+ Bachelor's or Master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 8 - 11 years of experience in technical project delivery
**Required skills and Tools: **
+ Experience in the healthcare industry, with understanding of regulatory and compliance requirements.
+ Experience working with Mainframe systems like COBOL, JCL, DB2, VSAM, IMS DB/DC.
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
**Position Overview**
A Business Analysis Associate Advisor acts as the bridge between business stakeholders and development teams, ensuring that technical solutions align with business goals. Unlike traditional Product Owners, BA(TPOs) possess deeper technical knowledge, enabling them to make informed decisions about architecture, integrations, and system capabilities.
**Responsibilities**
+ Define and communicate the product vision and strategy in alignment with business goals.
+ Collaborate with stakeholders to gather and prioritize product requirements.
+ Translate business requirements into technical specifications for development teams.
+ Manage and maintain the product backlog, ensuring clarity and prioritization.
+ Work closely with cross-functional teams including developers, designers, and QA.
+ Lead sprint planning, reviews, and retrospectives to ensure agile delivery.
+ Monitor product performance and user feedback to drive continuous improvement.
+ Ensure timely delivery of product features and enhancements.
+ Contributes to peer reviews by enforcing coding standards and modeling at the design/lower level
+ Contributes to (supports) Unit and System (functional) test planning, data setup, and execution.
+ Contributes to the solution for testing issues.
+ Contributes to solving post-delivery production issues.
+ Responsible for working with the scrum teams to solve production issues.
**Preferred Qualifications**
+ Bachelor's or Master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 8 - 11 years of experience in technical project delivery
**Required skills and Tools: **
+ Experience in the healthcare industry, with understanding of regulatory and compliance requirements.
+ Experience working with Mainframe systems like COBOL, JCL, DB2, VSAM, IMS DB/DC.
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
This advertiser has chosen not to accept applicants from your region.
8
HIH - Business Analysis Lead Analyst
Hyderabad, Andhra Pradesh
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
**Business Analysis** **Lead Analyst** **- HIH - Evernorth**
P
**Position Overview**
The job profile for this position is Business Analysis Associate Advisor known also as a Systems Analyst (SA)
The Business Analysis Associate Advisor will analyze Epics/Feature/business requirements to define functional solutions to address complex business needs. Projects are often technically difficult, requiring innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies and tools. SAs will be responsible for breaking down this work, leading collaborative discussions with key business and system partners, and helping to define/deliver the overall solution.
**Responsibilities**
+ Identify business functions within business and system processes (existing and new), that can be defined and developed as integration solutions
+ Out of the discovery and analysis process, the SA will help to define Agile Features and user stories as we work to document functional requirements and prepare the associated artifacts necessary to build integrated solutions.
+ The scrum team will use these artifacts as "blue prints" for the development, testing and delivering the solution to production
+ Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s)
+ Prepares detailed business, system, functional, and non-functional requirements documentation that development teams will use to plan, develop, test, and implement application/system functionality.
+ Coordinates activities with other technology and business organizations to ensure successful development and implementation of assigned work
+ Direct the team in troubleshooting and problem resolution
+ Ensure engineering solutions align with the Technology strategy and that they support the application's requirements
+ Identify and drive process improvement opportunities
**Qualifications**
+ Bachelor's or master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 5 - 8 years of experience in technical project delivery
**Required Skills:**
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results.
+ **Experience in the healthcare industry, with understanding of regulatory and compliance requirements.**
+ Experience working with Open-source technologies **(Full Stack-.Net, Python, SQL, Angular, Node JS and Java Script)** .
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
P
**Position Overview**
The job profile for this position is Business Analysis Associate Advisor known also as a Systems Analyst (SA)
The Business Analysis Associate Advisor will analyze Epics/Feature/business requirements to define functional solutions to address complex business needs. Projects are often technically difficult, requiring innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies and tools. SAs will be responsible for breaking down this work, leading collaborative discussions with key business and system partners, and helping to define/deliver the overall solution.
**Responsibilities**
+ Identify business functions within business and system processes (existing and new), that can be defined and developed as integration solutions
+ Out of the discovery and analysis process, the SA will help to define Agile Features and user stories as we work to document functional requirements and prepare the associated artifacts necessary to build integrated solutions.
+ The scrum team will use these artifacts as "blue prints" for the development, testing and delivering the solution to production
+ Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s)
+ Prepares detailed business, system, functional, and non-functional requirements documentation that development teams will use to plan, develop, test, and implement application/system functionality.
+ Coordinates activities with other technology and business organizations to ensure successful development and implementation of assigned work
+ Direct the team in troubleshooting and problem resolution
+ Ensure engineering solutions align with the Technology strategy and that they support the application's requirements
+ Identify and drive process improvement opportunities
**Qualifications**
+ Bachelor's or master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 5 - 8 years of experience in technical project delivery
**Required Skills:**
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results.
+ **Experience in the healthcare industry, with understanding of regulatory and compliance requirements.**
+ Experience working with Open-source technologies **(Full Stack-.Net, Python, SQL, Angular, Node JS and Java Script)** .
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
This advertiser has chosen not to accept applicants from your region.
9