97 Research Support jobs in India
market research and customer support
Posted 9 days ago
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Job Description
Company Overview
GOVIAFLY Cargo and Logistics Private Limited is a dynamic organization in the Transportation, Logistics, Supply Chain, and Storage industry. With headquarters in Bangalore, our team is committed to delivering exceptional service and innovative solutions. We are dedicated to fostering a collaborative environment where our employees can grow and contribute to our success.
Job Overview
The Market Research and Customer Support role is designed for freshers eager to embark on their careers. Based in Bangalore Urban, the position offers a full-time, internship opportunity with immediate joining. Candidates are expected to execute market research tasks and provide exemplary customer support services to ensure customer satisfaction and deliver strategic insights.
Qualifications and Skills
- Basic understanding of market research methodologies and the ability to collect and analyze data effectively.
- Proficiency in Microsoft Excel to handle data, perform calculations, and create reports efficiently.
- Excellent communication skills in English, Kannada, and Hindi to interact effectively with diverse customers.
- Strong problem-solving abilities to address customer queries and resolve issues promptly and courteously.
- Good organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Eager to learn and adaptive to new technologies and methods related to market research and customer support.
- Must have skill to handle customer interactions via chat platforms and ensure satisfaction with strategic feedback.
- Ability to work independently and collaboratively within a team setting to meet business objectives successfully.
Roles and Responsibilities
- Conduct market research to gather data on customer preferences and trends to support strategic planning.
- Analyze research data and provide insights to improve product offerings and customer services.
- Assist customers by addressing their inquiries, resolving concerns, and ensuring a positive experience.
- Collaborate with internal teams to relay customer feedback and drive product and service improvement.
- Maintain accurate records of customer interactions and research data for future reference and analysis.
- Contribute to the development and implementation of customer support policies and procedures.
- Participate in regular training to enhance product knowledge and stay updated with industry trends.
- Work efficiently in a dynamic environment, maintaining a high level of professionalism and commitment.
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Remote Clinical Research Coordinator - Patient Support
Posted 6 days ago
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Job Description
Key Responsibilities:
- Coordinate patient participation in clinical trials, ensuring all study procedures are followed.
- Schedule patient appointments and manage study-related documentation.
- Educate patients and their families about study protocols, procedures, and expectations.
- Monitor patients for adverse events and report them to the appropriate personnel.
- Facilitate communication between patients, investigators, and sponsors.
- Collect and manage clinical data accurately and efficiently.
- Ensure compliance with Good Clinical Practice (GCP) guidelines and regulatory requirements.
- Assist with study site visits and audits.
- Provide ongoing support and guidance to trial participants.
- Troubleshoot and resolve issues related to patient participation and data collection.
- Maintain accurate and up-to-date patient records and study files.
- Contribute to the improvement of clinical trial processes and patient experience.
- Bachelor's degree in Nursing, Pharmacy, Life Sciences, or a related healthcare field.
- Minimum of 3 years of experience as a Clinical Research Coordinator or in a similar role.
- Strong understanding of clinical trial processes and Good Clinical Practice (GCP).
- Excellent organizational, time management, and multitasking skills.
- Proficiency in using Electronic Data Capture (EDC) systems and clinical trial management software.
- Exceptional communication and interpersonal skills, with a focus on patient empathy.
- Ability to work independently and manage workload effectively in a remote setting.
- Detail-oriented with a high level of accuracy in data management.
- Familiarity with various therapeutic areas is a plus.
- Ability to maintain confidentiality and handle sensitive information.
Data Analysis - ETL
Posted 594 days ago
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Job Description
Looking For ETL Data Analyst Having Experience in the Healthcare domain
Greetings From 2COMS Group!Total Exp - 5 to 10 yrs
Loc: Pune/Mumbai/Hyderabad/Bangalore/Chennai (5 days Working – WFO)
Healthcare business and data analysis
Job Description• Create source-to-target mapping based on requirements
• Create rules definitions and transformation logic
• Gather and prepare analysis based on information from internal and external sources to evaluate and demonstrate program effectiveness and efficiency, and problem-solving
• Developing scalable reporting processes and querying data sources to conduct ad hoc analyses/detailed data profiling.
• Research complex functional data/analytical issues, good troubleshooting skill • Gather business requirements for analytical applications in iterative/agile development model.• Assume responsibility for data integrity among various internal groups and/or between internal and external sources
• Proficient in SQL understands data modeling concepts and ETL
• Aware of or willing to learn key concepts of Kafka, Databricks, GitHub, Airflow, Azure storage to support DataOps incident remediation work
• Must have an aptitude for learning new data flows quickly and participate in data quality and automation discussions.
• Must be able to take end to end responsibility in quickly solving data issues in production setting and be comfortable in engaging customers as needed for issue resolution
Proficient in Business analysis, Data Analysis, Mapping data from one format to another, Healthcare data experience(must), SQL(must), Snowflake(preferred), Databricks(preferred), Kafka(preferred)
Undergraduate degree or equivalent experience
• 5 or more years of data analysis experience
• 5 or more years of systems analysis/requirement gathering experience
• 3+ year of Health Care/Claims data experience
BenefitsAs per Co normsRemote Senior Clinical Research Coordinator - Patient Support Programs
Posted 13 days ago
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Job Description
Key Responsibilities:
- Coordinate and manage all aspects of clinical research studies related to patient support programs.
- Recruit, screen, and enroll eligible participants, ensuring informed consent procedures are meticulously followed.
- Schedule and conduct participant visits, collect and manage study data accurately and efficiently.
- Monitor participant adherence to study protocols and provide ongoing support and education.
- Liaise with healthcare providers, investigators, and study sponsors to ensure seamless study operations.
- Maintain accurate and organized study documentation, including case report forms (CRFs) and source documents.
- Ensure compliance with all relevant ethical guidelines, regulatory requirements (e.g., ICH-GCP), and institutional policies.
- Assist in the development of study protocols, informed consent forms, and other research-related documents.
- Track study progress, identify potential issues, and implement corrective actions as needed.
- Communicate effectively with participants, providing them with clear information and support throughout their study involvement.
- Contribute to data analysis and the preparation of study reports and publications.
- Mentor and provide guidance to junior research staff or volunteers involved in patient support initiatives.
- Act as a key point of contact for participants and stakeholders related to ongoing research projects.
- Bachelor's degree in Nursing, Public Health, Life Sciences, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in clinical research coordination, preferably with a focus on patient support or community health programs.
- In-depth knowledge of Good Clinical Practice (GCP) guidelines and regulatory requirements.
- Experience with electronic data capture (EDC) systems and clinical trial management software.
- Strong understanding of patient recruitment strategies and participant engagement techniques.
- Excellent organizational, time management, and problem-solving skills.
- Exceptional interpersonal and communication skills, with a compassionate and patient-centered approach.
- Ability to work independently and manage multiple priorities in a remote environment.
- Proficiency in Microsoft Office Suite and data management tools.
- Certification as a Clinical Research Professional (e.g., CCRP, CCRA) is a strong asset.
- Experience working with vulnerable populations is highly desirable.
HR Data Analysis Manager
Posted 2 days ago
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Job Description
+ Report to the Director Data Analytics and collaborate with the team to produce insights, perform exploratory data analysis for leadership requests and maintain data visualization tools delivering people and business metrics.
+ Design and develop compelling dashboards using advanced analytics, interactive dashboard design, and data storytelling techniques.
+ Deliver operational talent reports with data-driven narratives.
+ Engage with People team and business stakeholders to gather requirements and support scheduled/ad hoc reporting.
+ Develop, implement, and maintain dashboards and reports for key stakeholders (e.g., Executive Leadership, HR leaders, Business Partners).
+ Innovate to automate and streamline processes.
+ Responsible for data cleansing, validation, testing, and large-scale data analysis.
+ Handle sensitive human capital data with discretion and sound judgment.
+ Collaborate with project teams to ensure correct identification of data impacted by changes.
**Education:**
+ Bachelor's degree in engineering, Computer Science, Mathematics, or related technical field.
**Experience:**
+ 8+yrs of total experience with atleast 5yrs of relevant Experience in analytics roles working with large datasets.
+ Self-motivated, curious, independent, and eager to learn.
**Technical Skills:**
+ Analytics data modelling, storytelling, and visualization using tableau, Power BI, SQL, other advanced analytical tools
+ Exposure to R, Python is an added advantage.
+ Experience in Workday reporting, Viva GLINT, Visier, HR data systems.
+ Preprocessing structured/unstructured data.
+ Advanced MS Excel, PowerPivot, Power BI, Power Platform, DAX.
**Other Requirements:**
+ Ability to work in virtual teams across time zones.
+ Broad understanding of HR processes and metrics (e.g., Workforce Metrics, Recruitment, Compensation, Talent Management).
+ People management experience (a plus).
+ Knowledge of ERP, HR systems, and Business Intelligence tools.
+ Ability to handle stress and prioritize effectively with management support.
Graduate Trainee - Data Analysis
Posted 2 days ago
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Research Intern - Data Analysis
Posted 7 days ago
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Job Description
Key Tasks:
- Assist in data collection and data entry processes.
- Perform data cleaning and preprocessing to ensure data quality.
- Conduct statistical analysis under the guidance of senior researchers.
- Create data visualizations to illustrate findings.
- Contribute to research reports and presentations.
- Learn and apply various data analysis techniques.
- Collaborate with team members on research projects.
Requirements:
- Currently pursuing or recently completed a Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field.
- Basic understanding of statistical concepts and methods.
- Familiarity with data analysis tools or programming languages (e.g., Excel, Python, R) is a plus.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and organizational abilities.
- Good written and verbal communication skills.
- Ability to work effectively in a team environment.
- Must be available for the duration of the internship at our Chennai, Tamil Nadu, IN office.
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Graduate Trainee - Data Analysis
Posted 7 days ago
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Job Description
Key responsibilities include assisting in the development of data models, performing statistical analysis, and creating visualizations to communicate findings effectively. The trainee will learn to use various data analysis tools and software, gaining practical experience in extracting meaningful insights from complex datasets. This role requires strong analytical and problem-solving abilities, attention to detail, and a willingness to learn. The ability to work collaboratively within a remote team environment is essential. This program emphasizes continuous learning and development, providing mentorship and exposure to real-world data challenges. Graduates will have the chance to make tangible contributions while building a strong foundation for their professional future.
Qualifications:
- Recent graduate with a Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field.
- Strong understanding of statistical concepts and data analysis methodologies.
- Proficiency in at least one programming language commonly used in data analysis (e.g., Python, R) is a plus.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) is desirable.
- Excellent analytical, critical thinking, and problem-solving skills.
- Strong communication and teamwork abilities.
- Ability to work independently and manage tasks effectively in a remote setting.
Graduate Trainee - Data Analysis
Posted 8 days ago
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Job Description
Responsibilities:
- Assist in collecting, cleaning, and organizing data from various sources.
- Perform exploratory data analysis (EDA) to identify trends and patterns.
- Create data visualizations and reports to communicate findings.
- Support data scientists and analysts in developing analytical models.
- Contribute to data quality checks and validation processes.
- Learn and apply various data analysis tools and techniques.
- Participate in team meetings and contribute to project discussions.
- Assist in documenting data analysis processes and methodologies.
- Understand business requirements and translate them into data analysis tasks.
- Develop basic skills in statistical analysis and reporting.
- Recent graduate with a Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field.
- Strong foundational knowledge of statistical concepts and principles.
- Basic understanding of data analysis and visualization techniques.
- Proficiency in MS Excel and familiarity with data analysis software (e.g., Python, R, SQL - basic knowledge is a plus).
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- Eagerness to learn and a proactive attitude.
- Ability to work effectively in a team environment.
- Attention to detail and accuracy.
Graduate Trainee - Data Analysis
Posted 12 days ago
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Job Description
Responsibilities:
- Assist in collecting, cleaning, and organizing data from various sources.
- Perform basic statistical analysis on datasets to identify trends and patterns.
- Create clear and concise data visualizations (charts, graphs) to communicate findings.
- Support senior analysts in developing reports and dashboards.
- Learn and apply data analysis tools and techniques.
- Contribute to data quality checks and validation processes.
- Collaborate with cross-functional teams to understand data needs.
- Assist in interpreting data and providing actionable insights.
- Participate in training sessions to enhance data analysis skills.
- Document methodologies and findings for future reference.
- Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Data Science, or a related quantitative field.
- Recent graduates with a strong academic background in quantitative subjects.
- Basic understanding of statistical concepts and methods.
- Proficiency in Microsoft Excel is required.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
- Knowledge of programming languages like Python or R is a plus.
- Excellent analytical and problem-solving abilities.
- Strong communication skills, both written and verbal.
- Ability to work independently and manage time effectively in a remote setting.
- Eagerness to learn and adapt to new technologies and methodologies.