6,361 Reservation Agent jobs in India
Reservation Agent
Noida, Uttar Pradesh
Future Choice Hospitality India Limited
Posted today
Job Viewed
Job Description
**Reservation Agent Responsibilities And Duties**
- Ensure All Incoming Calls With Courtesy And Ensure Efficient Resolution Of All Guest Inquiries For Various Hotel Services And Operations.
- Assist To Make All Room Reservations And Ensure Maximize Room Revenue For All And Ensure All Reservation Detail Update On All Computers Within Required Operating Procedures.
- Coordinate With Sales Department And Manage All Communication For Group Bookings And Maintain All Calendars For Hotel And Inform Operation Staff For Same.
- Manage All Incoming Calls For Reservation Department And Ensure Response All Queries And Maintain Professional Relationship And Atmosphere At All Times.
- Develop And Maintain Professional Relationships With All Computer Associate And Supervise And Inform Manager Of All Issues And Coordinate With Call Center To Resolve Same.
- Assist To Book And Block All Rooms According To Required Standards And Manage All Special Reservations And Monitor All Reservations And Discounts.
- Manage All Mails From Guests And Ensure Response And Completion Of All Guest Requests And Evaluate All Reservation Logbook And Provide Update On Everyday Basis.
- Ensure Compliance To All Security And Safety Standards On Everyday Basis And Ensure Optimal Utilization Of All Resort Software Systems And Maintain Knowledge On All Room Types And Its Availability.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91
- Health insurance
- Ensure All Incoming Calls With Courtesy And Ensure Efficient Resolution Of All Guest Inquiries For Various Hotel Services And Operations.
- Assist To Make All Room Reservations And Ensure Maximize Room Revenue For All And Ensure All Reservation Detail Update On All Computers Within Required Operating Procedures.
- Coordinate With Sales Department And Manage All Communication For Group Bookings And Maintain All Calendars For Hotel And Inform Operation Staff For Same.
- Manage All Incoming Calls For Reservation Department And Ensure Response All Queries And Maintain Professional Relationship And Atmosphere At All Times.
- Develop And Maintain Professional Relationships With All Computer Associate And Supervise And Inform Manager Of All Issues And Coordinate With Call Center To Resolve Same.
- Assist To Book And Block All Rooms According To Required Standards And Manage All Special Reservations And Monitor All Reservations And Discounts.
- Manage All Mails From Guests And Ensure Response And Completion Of All Guest Requests And Evaluate All Reservation Logbook And Provide Update On Everyday Basis.
- Ensure Compliance To All Security And Safety Standards On Everyday Basis And Ensure Optimal Utilization Of All Resort Software Systems And Maintain Knowledge On All Room Types And Its Availability.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91
- Health insurance
This advertiser has chosen not to accept applicants from your region.
0
Reservation Agent
Ahmedabad, Gujarat
KK HR services
Posted today
Job Viewed
Job Description
Customer service:
Answering guest inquiries, resolving issues, and ensuring a positive experience
Reservations:
accurate
Room charges:
Processing cancellations, modifications, and room charges, and entering information
into the hotel's system
Upselling:
Creating packages to increase room sales and revenue, and recommending property
facilities
Coordination:
Coordinating with the customer support department and vendors, and ensuring a
smooth pre-arrival experience
Reporting:
Supporting the commercial team with daily reporting, and ensuring revenue and
upselling are maximized
Compliance:
Following policies and procedures, and ensuring compliance with quality assurance
and standards
Other responsibilities may include:
Making reservations for travel-related services like tickets, coaches, and meals
Mentoring junior team members
Researching market trends to improve productivity and innovation
Ensuring a proper handover of booking details to the operations team
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
Answering guest inquiries, resolving issues, and ensuring a positive experience
Reservations:
accurate
Room charges:
Processing cancellations, modifications, and room charges, and entering information
into the hotel's system
Upselling:
Creating packages to increase room sales and revenue, and recommending property
facilities
Coordination:
Coordinating with the customer support department and vendors, and ensuring a
smooth pre-arrival experience
Reporting:
Supporting the commercial team with daily reporting, and ensuring revenue and
upselling are maximized
Compliance:
Following policies and procedures, and ensuring compliance with quality assurance
and standards
Other responsibilities may include:
Making reservations for travel-related services like tickets, coaches, and meals
Mentoring junior team members
Researching market trends to improve productivity and innovation
Ensuring a proper handover of booking details to the operations team
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
1
Reservation & Ticketing Agent
Zirakpur, Punjab
Travelogate
Posted today
Job Viewed
Job Description
We're looking for detail-oriented reservation agents should have **knowledge of Amadeus**. To assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.
**Qualifications**:
For you to be successful as a Ticketing agent with us, you would need to have the following experience:
- GDS knowledge is a must have - **Amadeus **as a priority.
- Ability to create **booking**, **ticketing**, **reissue**, **Q updates**:
- MS Excel and Word competency
- Multitasking - working with variant channels: mail, slack, Monday, hospitality systems
- Monitoring systems for irregular ticket booking behavior
- The ability to work night shifts
- Act as a resource/support for agents with ticketing/fares questions including branch offices as determined.
Pay: ₹25,000.00 - ₹50,000.00 per month
**Benefits**:
- Flexible schedule
- Leave encashment
Schedule:
- Morning shift
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
**Experience**:
- Ticketing: 1 year (preferred)
Work Location: In person
**Qualifications**:
For you to be successful as a Ticketing agent with us, you would need to have the following experience:
- GDS knowledge is a must have - **Amadeus **as a priority.
- Ability to create **booking**, **ticketing**, **reissue**, **Q updates**:
- MS Excel and Word competency
- Multitasking - working with variant channels: mail, slack, Monday, hospitality systems
- Monitoring systems for irregular ticket booking behavior
- The ability to work night shifts
- Act as a resource/support for agents with ticketing/fares questions including branch offices as determined.
Pay: ₹25,000.00 - ₹50,000.00 per month
**Benefits**:
- Flexible schedule
- Leave encashment
Schedule:
- Morning shift
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
**Experience**:
- Ticketing: 1 year (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
2
Booking Agent
Prayagraj, Uttar Pradesh
Apex
Posted today
Job Viewed
Job Description
ABOUT US
Integral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focused on delivering the best health outcomes for our patients. We proudly have a team of more than 2700, medical imaging, radiologists, and support staff across 150+ sites in Australia and New Zealand.
Apex Radiology (formally Global Diagnostics) started out in 1996 in the South West of Western Australia and is one of the leading providers of diagnostic imaging services in Western Australia. In 2014, Apex Radiology joined the Integral Diagnostics Group to become part of one of the largest private radiology providers in Australia and New Zealand.
Apex Radiology provides comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.
This advertiser has chosen not to accept applicants from your region.
3
Booking Agent
Chennai, Tamil Nadu
baywatch travels pvt ltd
Posted today
Job Viewed
Job Description
Baywatch Travels looking for a experienced international and domestic booking agents.
English proficiency must. immediate joiner preferred.
**Salary**: ₹25,000.00 - ₹38,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Do you have experience in ticket booking?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
+918925922279
English proficiency must. immediate joiner preferred.
**Salary**: ₹25,000.00 - ₹38,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Do you have experience in ticket booking?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
+918925922279
This advertiser has chosen not to accept applicants from your region.
4
Freelance Hotel Booking Agent
Delhi, Delhi
The Avenue 24
Posted today
Job Viewed
Job Description
**We are a reputable hotel chain seeking dedicated and talented freelance agents to join our team. As a freelance hotel room booking agent, you will be responsible for promoting our hotels and securing bookings on a commission basis.**
**Job Requirements**:
- Ability to work independently from home
- Access to a computer, internet, and phone
- No specific qualifications required
- Experience in sales and customer service is an advantage
**Responsibilities**:
- Promote our hotels and their amenities to potential guests
- Use persuasive techniques to encourage guests to book rooms
- Record bookings accurately and provide guests with relevant information
- Report booking activity to the hotel management team
**Incentives**:
- Commission-based earnings for every successful booking
- Incentive of 2-day, 3-night stay at our hotel every 3 months if you secure 5 successful bookings
- Opportunity to work with a reputable hotel chain
**Job Types**: Part-time, Freelance
Contract length: 5 months
Part-time hours: 10 per week
**Salary**: ₹8,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Flexible shift
Supplemental pay types:
- Commission pay
**Speak with the employer**
+91
**Job Requirements**:
- Ability to work independently from home
- Access to a computer, internet, and phone
- No specific qualifications required
- Experience in sales and customer service is an advantage
**Responsibilities**:
- Promote our hotels and their amenities to potential guests
- Use persuasive techniques to encourage guests to book rooms
- Record bookings accurately and provide guests with relevant information
- Report booking activity to the hotel management team
**Incentives**:
- Commission-based earnings for every successful booking
- Incentive of 2-day, 3-night stay at our hotel every 3 months if you secure 5 successful bookings
- Opportunity to work with a reputable hotel chain
**Job Types**: Part-time, Freelance
Contract length: 5 months
Part-time hours: 10 per week
**Salary**: ₹8,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Flexible shift
Supplemental pay types:
- Commission pay
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
5
Reservation and Ticketing Agent
Gurgaon, Haryana
Cora Solutions LLP
Posted today
Job Viewed
Job Description
**SKILLS AND KNOWLEDGE**:
Work in a network of internal and external stakeholders and collaborate for mutual benefit.
Customer centric. Understand what they need, provide solutions, deliver consistently the customer’s perspective.
Tele sales - assisting in achieving Revenue target
GDS Experience : Worldspan, Galileo, Sabre and Amadeus.
**Relevant Experience : 5-6** **years.**
**MAJOR ACTIVITIES**:
Customer Satisfaction: Good listening and provide solutions.
Calls: Handle Reservations Sales calls efficiently and effectively.
Communicate clearly and politely to customers, both internal and external.
Office Etiquettes: Punctuality, Grooming and Mannerisms.
Ticketing and Refunds: Should have knowledge of ticketing, re-issues, Schedule changes and processing refunds.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹35,000.00 - ₹50,000.00 per month
Schedule:
- Evening shift
**Speak with the employer**
+91-XXX
Work in a network of internal and external stakeholders and collaborate for mutual benefit.
Customer centric. Understand what they need, provide solutions, deliver consistently the customer’s perspective.
Tele sales - assisting in achieving Revenue target
GDS Experience : Worldspan, Galileo, Sabre and Amadeus.
**Relevant Experience : 5-6** **years.**
**MAJOR ACTIVITIES**:
Customer Satisfaction: Good listening and provide solutions.
Calls: Handle Reservations Sales calls efficiently and effectively.
Communicate clearly and politely to customers, both internal and external.
Office Etiquettes: Punctuality, Grooming and Mannerisms.
Ticketing and Refunds: Should have knowledge of ticketing, re-issues, Schedule changes and processing refunds.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹35,000.00 - ₹50,000.00 per month
Schedule:
- Evening shift
**Speak with the employer**
+91-XXX
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
8
Customer Service
Continental
Posted 3 days ago
Job Viewed
Job Description
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of 33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of "smart and sustainable solutions beyond rubber," the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services.
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
+ Provide Order status to customer and coordinating with freight forwarder for the shipment.
+ Prepare delivery notes for invoicing.
+ Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
+ Update Open Order Report, Order intake Report on time.
+ Instruct sales team to plan new orders based as per current inventory.
+ Handle Customers and salespersons claims and queries
+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
+ Proficiency in using CRM systems and Microsoft Office suite
+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
+ Strong time management and organizational skills
+ Basic technical understanding to troubleshoot common customer issues
+ Commitment to delivering exceptional customer experiences
+ 6-8 Years of experience in the relevant field
Ready to drive with Continental? Take the first step and fill in the online application.
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
+ Provide Order status to customer and coordinating with freight forwarder for the shipment.
+ Prepare delivery notes for invoicing.
+ Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
+ Update Open Order Report, Order intake Report on time.
+ Instruct sales team to plan new orders based as per current inventory.
+ Handle Customers and salespersons claims and queries
+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
+ Proficiency in using CRM systems and Microsoft Office suite
+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
+ Strong time management and organizational skills
+ Basic technical understanding to troubleshoot common customer issues
+ Commitment to delivering exceptional customer experiences
+ 6-8 Years of experience in the relevant field
Ready to drive with Continental? Take the first step and fill in the online application.
This advertiser has chosen not to accept applicants from your region.
9