6,581 Reservations Agent jobs in India
Reservations Agent
Posted today
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Scope of Work
: As Reservation Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Reservation Agent, I will assume full responsibility for the efficient operation in the following:
• Run daily reports for Reservation department, operational departments, Sales & Marketing.
• Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.
• Assist in all allocation of rooms.
• Check and handle for special requests and hard blocking rooms as needed.
• Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival.
• Track future room availabilities based on reservations.
• Monitor and update internet reservation system in coordinate with respected hosts.
• Assist in determine room rates based on the selling tactics of the resort.
• Assist in the management of the guest history and profile system.
• Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments. Qualification : To execute the position of Reservation Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
• High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.
• Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Reservation Host at Six Senses Fort Barwara. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Fort Barwara is an equal opportunity employer. This policy applies to all terms and conditions of employment. Accommodation Provided : No Benefit : Six Senses Local Benefit
Reservations Agent
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Echor is Hiring for Reservations Executive.
Customer Service: Provide detailed information about the properties, availability, pricing, and packages. Assist guests in customizing their stay based on preferences and requirements.
Channel Coordination: Ensure seamless integration and accurate updates of inventory across multiple online travel agencies (OTAs), direct websites, and B2B channels.
Team Collaboration: Work closely with the sales, marketing, and front office teams to optimize booking operations.
Problem Resolution: Address and resolve guest concerns, booking changes, cancellations, or complaints promptly and professionally.
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid time off
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Reservations Agent
Posted today
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A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Airline Reservations Agent
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Salary: Up to P40,000 salary package (basic and allowance)
Location: Mandaluyong and Alabang
At least HS graduate but must have any GDS experience
Sabre and Amadeus experience is a big plus
Reservations Agent (Female)
Posted today
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- Processes reservations from the sales office, hotels, and travel agents.
- Manage inquiries offline through social media, references, and online on Airbnb.
- Should Know the type of rooms available as well as their location and layout.
- Should Know the selling status, rates, and benefits of all package plans.
- Should Know the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room rates based on the selling tactics of the hotel.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservations and no-shows.
- Processes advance deposits on reservations.
- Tracks future room availability based on reservations.
- Helps develop room revenue and occupancy forecasts.
- Monitors advance deposit requirements.
- To maximize revenue via up-selling.
- Handles daily correspondence. Responds to inquiries and makes reservations as needed.
- Makes sure that files are kept up to date.
- Promotes goodwill by being courteous, friendly, and helpful to clients and fellow employees.
- Getting information about areas of interest in order to target more clients in particular seasons.
- To do the correspondence for the following day’s bookings to adhere to the checklist and ensure complete accuracy.
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru, Bengaluru - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Reservations: 2 years (preferred)
Work Location: One location
Reservations Sales Agent
Posted today
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**Benefits**:
- Provident Fund
Schedule:
- Flexible shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Hotel (required)
**Speak with the employer**
+91
Core Agent (Reservations)
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About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.Basic Function:
Role and Responsibilities:
Skills and Abilities:
Education: High School Diploma
Experience:
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Core Agent (Reservations)
Posted today
Job Viewed
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.Basic Function:
Role and Responsibilities:
Skills and Abilities:
Education: High School Diploma
Experience:
Guest Relations
Posted 3 days ago
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Job Description
Job ID
189087
Posted
11-Oct-2024
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Chennai - Tamil Nadu - India
+ **Job Description**
+ Greeting and welcoming clients and assistance and advice as needed.
+ Handle reception and all related activities effectively.
+ Ownership of the Day -to day administration including report generation of the inventory tracker of corporate area.
+ Handle general administration activities of the organization promptly.
+ Ensuring guest satisfaction by addressing any issue or concerns effectively.
+ Responding to emergency and contacting the proper authorities when needed.
+ Handling VIP guests or special events with care and attention.
+ Maintaining a neat an organized corporate area to creating aesthetic atmosphere
+ Be analytic, take wise decision and quickly resolve problems.
+ Pleasing personality with customer service/Guest servicing acumen.
+ Understand exigencies and act accordingly.
+ Exceptional correspondence skills in written, verbally.
+ Guiding on food and beverage requirements.
+ Looking after the Booking/travel of clients in company/Vendor Cab and driver.
+ Vendor Management
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Guest Relations
Posted today
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**Key Responsibilities**:
- Serve as the primary point of contact for clients throughout the real estate process. Build and maintain strong relationships with clients, understanding their needs and preferences.
- Address and resolve client inquiries and concerns promptly and professionally. Provide detailed information about properties, services, and transaction processes.
- Assist clients with property viewings, provide guidance on property options, and support them through the buying, selling, or leasing process. Ensure that all client interactions are positive and productive.
- Gather and analyze client feedback to identify areas for improvement. Use insights to enhance client service strategies and contribute to the development of best practices.
- Collaborate with the sales team to ensure that client needs are met and that information is accurately communicated. Support the sales process by preparing and delivering client presentations and proposals.
**Profile Requirements**:
- Bachelor’s degree in Business, Marketing, Real Estate, or a related field.
- Previous experience of 2-5 years in a client-facing role within the real estate industry is preferred. Experience in guest relations, customer service, or sales support is highly desirable.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to understand and articulate complex real estate information cle
Schedule:
- Day shift
Work Location: In person