1,224 Resort Operations jobs in India

Luxury Resort Operations Manager

248001 Dehradun, Uttarakhand ₹1500000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client is a prestigious luxury resort seeking a seasoned Operations Manager to oversee all daily operations and ensure the highest standards of guest service and operational efficiency. This hybrid role offers a unique opportunity to blend on-site leadership with strategic remote oversight, driving excellence in guest experiences and team management. You will be instrumental in maintaining the resort's reputation for unparalleled luxury and service.

Responsibilities:
  • Direct and manage all resort operations, including Front Office, Housekeeping, Food & Beverage, and other key departments.
  • Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
  • Ensure compliance with health, safety, and sanitation standards across all areas of the resort.
  • Manage departmental budgets, control costs, and optimize resource allocation for maximum profitability.
  • Lead, motivate, and develop a high-performing team of department heads and staff.
  • Conduct regular performance reviews, provide constructive feedback, and foster a positive work environment.
  • Oversee inventory management and procurement processes for all operational supplies.
  • Handle guest feedback and resolve any issues or complaints promptly and professionally.
  • Collaborate with the General Manager on strategic planning, revenue management, and marketing initiatives.
  • Implement and monitor technology solutions to improve operational workflows and guest services.
  • Conduct site inspections to ensure facilities are well-maintained and meet brand standards.
  • Participate in remote management meetings and contribute to strategic decision-making for the wider group.
Qualifications:
  • Minimum of 7 years of progressive experience in hotel or resort management, with at least 3 years in a senior operations role.
  • Proven ability to manage multiple departments and complex operations.
  • Strong leadership, team-building, and problem-solving skills.
  • Excellent understanding of hospitality industry trends and best practices.
  • Proficiency in property management systems (PMS) and other hotel operational software.
  • Financial acumen with experience in budgeting and cost control.
  • Exceptional communication and guest relations skills.
  • Ability to work effectively in a hybrid model, balancing on-site and remote responsibilities.
  • Bachelor's degree in Hospitality Management or a related field is highly desirable.
  • A passion for delivering exceptional guest experiences and maintaining a luxury brand image.
This role requires a leader who can inspire teams, drive operational excellence, and contribute to the continued success of a world-class resort.
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Remote Resort Operations Manager

695001 Thiruvananthapuram, Kerala ₹75000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client, a distinguished hospitality group with properties globally, is actively seeking a highly experienced and adaptable Remote Resort Operations Manager to oversee operations for their properties in and around Thiruvananthapuram, Kerala, IN . This role is fully remote, focusing on strategic oversight, quality assurance, and operational efficiency without being physically present on-site daily. The ideal candidate will possess a comprehensive understanding of all facets of resort management, including guest services, F&B operations, housekeeping, maintenance, and staff management, with a proven ability to manage remotely. You will be responsible for setting operational standards, implementing best practices, monitoring performance metrics, and ensuring guest satisfaction targets are met or exceeded. Key duties include conducting virtual audits, developing and managing operational budgets, optimizing resource allocation, and ensuring compliance with health, safety, and service regulations. You will collaborate closely with on-site management teams, providing guidance, support, and performance feedback. Strong leadership, communication, and problem-solving skills are essential. The ability to inspire and motivate remote and on-site teams is crucial. Requirements include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, and a minimum of 7 years of progressive experience in senior resort or hotel management roles. Prior experience in a remote management capacity or with significant oversight responsibilities is highly desirable. Proficiency in hospitality management software and strong analytical skills are required. This is an exceptional opportunity to leverage your expertise in the hospitality industry from a remote setting, contributing to the success of renowned resorts.
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Senior Resort Operations Manager

500033 Hyderabad, Andhra Pradesh ₹80000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client is seeking an experienced and dynamic Senior Resort Operations Manager to oversee all aspects of daily operations at a premier hospitality establishment in Hyderabad, Telangana, IN . This role is crucial in ensuring guest satisfaction, operational efficiency, and financial success. The ideal candidate will possess strong leadership skills, a deep understanding of the hospitality industry, and a proven track record in managing diverse teams. Responsibilities include developing and implementing operational strategies, managing budgets, optimizing resource allocation, and maintaining high standards of service quality across all departments such as F&B, Front Office, Housekeeping, and Events. You will be responsible for staff training and development, performance management, and fostering a positive work environment. Furthermore, you will collaborate with various stakeholders, including marketing and sales teams, to drive revenue and enhance the resort's brand reputation. Ensuring compliance with health, safety, and hygiene regulations is paramount. The role also involves guest relationship management, addressing complaints promptly, and implementing service recovery procedures. A key aspect of this position is identifying areas for improvement in operational processes and implementing innovative solutions to enhance efficiency and guest experience. The successful candidate will be adept at crisis management and possess excellent problem-solving abilities. A proactive approach to anticipating guest needs and exceeding expectations is essential. This position requires a strategic thinker with excellent communication and interpersonal skills, capable of working effectively under pressure and adapting to the fast-paced demands of the hospitality sector. If you are passionate about delivering exceptional guest experiences and driving operational excellence, we encourage you to apply.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hotel or resort operations, with at least 3 years in a managerial capacity.
  • Demonstrated success in P&L management and budget control.
  • Exceptional leadership, team management, and communication skills.
  • Strong knowledge of hotel operations systems (PMS, POS).
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in English and local languages.
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Executive Chef - Luxury Resort Operations

530001 Visakhapatnam, Andhra Pradesh ₹80000 Monthly WhatJobs

Posted today

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full-time
Our client, a renowned hospitality group, is seeking an exceptionally talented and visionary Executive Chef to lead culinary operations for their luxury resort portfolio, remotely. This unique, fully remote position requires a strategic leader with a proven track record in high-end dining, menu development, and team management, operating entirely off-site. You will be responsible for setting culinary standards, developing innovative menus, managing food costs, and ensuring an unparalleled dining experience across multiple prestigious properties. This role demands strong leadership, creativity, and a deep understanding of global cuisine, all managed from a remote location.

Key Responsibilities:
  • Develop and oversee the creation of innovative, high-quality menus for all resort restaurants, banquets, and events, aligning with brand standards and target demographics.
  • Set and maintain exceptional culinary standards and presentation for all food and beverage offerings.
  • Manage and control food costs, inventory, and procurement processes to maximize profitability and minimize waste.
  • Lead, mentor, and inspire a team of chefs, sous chefs, and kitchen staff across multiple locations.
  • Ensure adherence to all health, safety, and sanitation regulations (HACCP, local health codes).
  • Collaborate with resort management and marketing teams to develop promotional activities and special dining events.
  • Oversee kitchen operations, ensuring efficiency, quality, and consistency in food preparation and service.
  • Stay abreast of culinary trends, new ingredients, and techniques to continuously innovate and elevate the dining experience.
  • Conduct regular taste panels and quality control checks.
  • Manage relationships with food suppliers and negotiate contracts to ensure the best quality ingredients at competitive prices.
  • Develop training programs for kitchen staff to enhance their skills and knowledge.
  • Create standardized recipes and plating guides for consistency.
  • Plan and manage kitchen budgets, forecasting expenditures and achieving financial targets.
  • Contribute to the overall success and reputation of the resort's dining venues.
Qualifications:
  • Culinary degree from a reputable institution or equivalent professional experience.
  • Minimum of 10 years of progressive culinary experience, with at least 5 years in an Executive Chef or Head Chef role, preferably in luxury hotels or resorts.
  • Demonstrated success in menu development, food cost management, and kitchen operations.
  • Strong leadership, team-building, and motivational skills.
  • In-depth knowledge of various international cuisines and culinary techniques.
  • Excellent understanding of food safety, sanitation regulations, and HACCP principles.
  • Proficiency in financial management, budgeting, and P&L analysis.
  • Exceptional organizational and time management skills.
  • Creative flair and a passion for innovative gastronomy.
  • Ability to thrive in a fast-paced, high-pressure environment while maintaining high standards.
  • Strong communication and interpersonal skills, with the ability to liaise effectively with diverse teams and stakeholders remotely.
  • Experience working with multiple properties or managing remote culinary teams is highly advantageous.
This is a fully remote opportunity, with the expectation of virtual leadership and strategic planning for our luxury resorts. While the role is remote, the operational focus is for properties in and around **Visakhapatnam, Andhra Pradesh, IN**. If you are a culinary visionary ready to lead from a distance, we want to hear from you.
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Senior Ski Resort Operations Manager

248001 Dehradun, Uttarakhand ₹80000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client is seeking a highly experienced and dynamic Senior Ski Resort Operations Manager to oversee all aspects of daily operations at a premier leisure and sports facility located in the picturesque region of Dehradun, Uttarakhand, IN . This role is critical to ensuring a seamless and memorable experience for all guests, from world-class ski slopes to diverse recreational activities. The ideal candidate will possess exceptional leadership skills, a proven track record in hospitality management, and a deep understanding of the seasonal demands of the leisure and sports industry. You will be responsible for managing a large, diverse team, optimizing operational efficiency, and driving revenue growth through innovative service delivery and event management. Key responsibilities include developing and implementing operational strategies, managing budgets, ensuring compliance with safety regulations, overseeing maintenance and upkeep of facilities and equipment, and fostering a culture of excellence and guest satisfaction. You will also collaborate closely with marketing and sales teams to develop and promote seasonal packages and events. This position requires a hands-on approach, excellent problem-solving abilities, and a passion for creating outstanding guest experiences in a challenging and rewarding mountain environment. A strong understanding of risk management and emergency protocols specific to outdoor recreation is essential. The ability to work effectively under pressure and adapt to changing weather conditions and guest needs is paramount. If you are a strategic thinker with a passion for the outdoors and a commitment to delivering top-tier operational performance, we encourage you to apply.
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Hotel Operations Manager - Luxury Resort

395001 Surat, Gujarat ₹55000 Monthly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a leading luxury resort, is looking for an experienced and dynamic Hotel Operations Manager to oversee all aspects of daily operations. This critical role demands a strategic thinker with a proven track record in hospitality management, focusing on delivering exceptional guest experiences and maximizing operational efficiency. You will be responsible for managing various departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to the highest standards of service. The ideal candidate will possess strong leadership abilities, excellent problem-solving skills, and a deep understanding of hospitality best practices. This position is based at our stunning resort located in **Surat, Gujarat, IN**. Key responsibilities include developing and implementing operational strategies, managing budgets and financial performance, recruiting and training staff, maintaining stringent quality control, and ensuring guest satisfaction. You will also play a vital role in implementing new initiatives and driving continuous improvement across all departments. A proactive approach to anticipating and addressing guest needs, coupled with effective communication with both staff and management, is essential. The successful candidate will have a comprehensive knowledge of hotel management systems and a commitment to fostering a positive and productive work environment. This is an exciting opportunity to contribute to the success of a premier hospitality establishment and advance your career in the luxury sector.
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Director of Hotel Operations, Luxury Resort

751001 Bhubaneswar, Orissa ₹1800000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a renowned hospitality group, is seeking an experienced and dynamic Director of Hotel Operations to lead the overall management and strategic direction of their luxury resort located in Bhubaneswar, Odisha, IN . This is a permanent, on-site position demanding exceptional leadership qualities, a deep understanding of all hotel departments, and a commitment to delivering unparalleled guest experiences. The ideal candidate will have a proven track record in luxury hotel management, driving operational efficiency, and exceeding financial targets.

You will oversee Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Human Resources, and Maintenance departments, ensuring seamless integration and consistent delivery of high-quality service standards. This role involves developing and implementing operational strategies, managing budgets, fostering a positive work environment, and ensuring guest satisfaction. The Director of Hotel Operations will be instrumental in maintaining the resort's reputation for excellence and driving profitability. A strong understanding of the hospitality industry's trends, best practices, and competitive landscape is crucial.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments, ensuring optimal performance and adherence to service standards.
  • Develop and implement strategic plans to achieve departmental and overall hotel objectives, including revenue growth, cost control, and guest satisfaction.
  • Manage departmental budgets, P&L statements, and forecasts, identifying areas for cost savings and revenue enhancement.
  • Ensure the highest standards of guest service and satisfaction are maintained throughout the resort.
  • Lead, motivate, and develop a high-performing team of department managers and staff.
  • Implement and monitor operational policies and procedures to ensure efficiency and compliance.
  • Oversee quality assurance programs and conduct regular inspections to maintain property standards.
  • Manage relationships with key suppliers, vendors, and local authorities.
  • Collaborate with the Sales and Marketing teams to drive business and enhance the resort's brand image.
  • Respond to and resolve guest complaints and operational issues in a timely and professional manner.
  • Ensure compliance with all health, safety, and legal regulations.
  • Stay abreast of industry trends and best practices in hotel management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree or equivalent is preferred.
  • Minimum of 10-15 years of progressive experience in hotel operations, with at least 5 years in a senior management role (e.g., Hotel Manager, Director of Operations) within luxury hotels or resorts.
  • Demonstrated success in managing complex hotel operations, P&L responsibility, and driving profitability.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong understanding of all hotel operational areas, including F&B, Rooms Division, and Sales.
  • Proficiency in hotel management software and systems.
  • Ability to make sound decisions under pressure and manage multiple priorities effectively.
  • A passion for delivering exceptional guest service and fostering a positive team culture.
This is a significant opportunity to lead operations at a premier luxury resort in Bhubaneswar, Odisha, IN . If you are a visionary hospitality leader, we invite you to apply and contribute to our client's continued success.
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Senior Operations Manager - Hotel & Resort Management

411001 Pune, Maharashtra ₹1050000 Annually WhatJobs

Posted 14 days ago

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full-time
Our client is a renowned hospitality group seeking a seasoned Senior Operations Manager to oversee and optimize the operational performance of their hotel and resort properties. This is a fully remote position, allowing for strategic oversight and management from anywhere. You will be instrumental in ensuring exceptional guest experiences, driving operational efficiency, and achieving financial targets.

The ideal candidate possesses extensive experience in hotel operations, a strong understanding of hospitality management principles, and a passion for excellence in guest service. You will lead a dispersed team, implement best practices, and contribute to the overall strategic direction of the hospitality division.

Key Responsibilities:
  • Oversee day-to-day operations of assigned hotel and resort properties, ensuring high standards of service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction, operational efficiency, and profitability.
  • Manage budgets, control costs, and identify opportunities for revenue enhancement.
  • Lead, mentor, and develop a team of property managers and operational staff across multiple locations.
  • Ensure compliance with all health, safety, and regulatory standards.
  • Develop and maintain strong relationships with vendors, suppliers, and local authorities.
  • Implement and monitor key performance indicators (KPIs) to track operational performance.
  • Drive initiatives for continuous improvement in all aspects of hotel operations.
  • Collaborate with marketing and sales teams to support business development efforts.
  • Respond effectively to guest feedback and resolve operational issues promptly.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hotel and resort operations management.
  • Proven track record of successfully managing multiple properties or large-scale hotel operations.
  • Strong understanding of hospitality industry trends, best practices, and financial management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and other relevant hospitality software.
  • Demonstrated ability to drive operational excellence and achieve financial goals.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage and motivate a remote team effectively.
  • Willingness to travel occasionally for site visits and client meetings if required.

This is a significant opportunity to lead and shape the operational success of premium hospitality assets. This role is technically linked to Pune, Maharashtra, IN , but operates remotely.
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Hotel Operations Manager

Murshidabad, West Bengal Hotel Palace View - India

Posted 5 days ago

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Job Description

Company Description

Hotel Palace View - Murshidabad is a hospitality company based in Lalbagh, Murshidabad, West Bengal. Known for its excellent service and luxurious accommodations, this hotel caters to travelers seeking both comfort and grandeur. Hotel Palace View prides itself on creating memorable experiences for its guests through exceptional service and attention to detail.

Role Description

This is a full-time on-site role for a Hotel Operations Manager located in Murshidabad. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain high standards of service. Additional responsibilities include handling guest inquiries and complaints, overseeing financial management, and ensuring compliance with safety and health regulations. The role involves training staff and continuously improving operational efficiency.

Qualifications

  • Operations Management skills with experience to handle newly established property.
  • Customer Satisfaction and Customer Service skills
  • Effective Communication skills
  • Training and team management skills
  • Proven experience in hospitality or hotel management
  • Strong leadership and organizational skills
  • Ability to work effectively in a fast-paced environment
  • Bachelor's degree in Hospitality Management, Business Administration.
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Hotel Operations Manager

695002 Thiruvananthapuram, Kerala ₹600000 Annually WhatJobs

Posted today

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full-time
Our client is a prominent player in the hospitality sector, seeking a seasoned and dynamic Hotel Operations Manager to lead and optimize hotel operations in a fully remote capacity. This role is crucial for ensuring exceptional guest experiences, driving operational efficiency, and achieving profitability targets across multiple properties or a designated portfolio. The ideal candidate will possess a comprehensive understanding of hotel management, including front office, housekeeping, food & beverage, and maintenance operations. You will be responsible for developing and implementing operational strategies, setting performance standards, and ensuring adherence to quality and service protocols.

In this remote-first role, you will oversee departmental managers, provide guidance and training, and foster a culture of excellence and continuous improvement. Your responsibilities will include budget management, cost control, revenue maximization, and implementing innovative solutions to enhance guest satisfaction and loyalty. Strong leadership, excellent communication, and problem-solving skills are paramount, as you will be interacting with staff, management, and potentially guests, albeit virtually or through delegated on-site teams. Experience with property management systems (PMS) and other hotel technology is essential.

We are looking for a strategic thinker with a passion for hospitality and a proven ability to motivate teams and drive results. You should be adept at analyzing operational data, identifying areas for improvement, and implementing effective action plans. The ability to manage remote teams effectively, build strong relationships, and maintain high standards of service delivery from a distance is key. A commitment to guest satisfaction and operational excellence is a must.

Key Responsibilities:
  • Oversee daily hotel operations and ensure high standards of service.
  • Develop and implement operational policies and procedures.
  • Manage departmental budgets and control costs effectively.
  • Drive revenue generation through strategic pricing and sales initiatives.
  • Lead and motivate hotel staff and management teams.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Monitor guest feedback and implement improvements to enhance satisfaction.
  • Manage relationships with vendors and suppliers.
  • Analyze operational performance data and identify areas for improvement.
  • Implement innovative solutions to improve efficiency and guest experience.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel management, with a significant portion in operations.
  • Proven experience in managing diverse hotel departments.
  • Strong understanding of hotel operations, P&L management, and budgeting.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency with Property Management Systems (PMS) and other hotel software.
  • Demonstrated ability to drive guest satisfaction and operational excellence.
  • Experience managing remote teams or multiple locations is a plus.
This is an exciting opportunity to lead and influence hotel operations remotely, contributing to memorable guest experiences.
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