1,224 Resort Operations jobs in India
Luxury Resort Operations Manager
Posted 17 days ago
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Job Description
Responsibilities:
- Direct and manage all resort operations, including Front Office, Housekeeping, Food & Beverage, and other key departments.
- Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
- Ensure compliance with health, safety, and sanitation standards across all areas of the resort.
- Manage departmental budgets, control costs, and optimize resource allocation for maximum profitability.
- Lead, motivate, and develop a high-performing team of department heads and staff.
- Conduct regular performance reviews, provide constructive feedback, and foster a positive work environment.
- Oversee inventory management and procurement processes for all operational supplies.
- Handle guest feedback and resolve any issues or complaints promptly and professionally.
- Collaborate with the General Manager on strategic planning, revenue management, and marketing initiatives.
- Implement and monitor technology solutions to improve operational workflows and guest services.
- Conduct site inspections to ensure facilities are well-maintained and meet brand standards.
- Participate in remote management meetings and contribute to strategic decision-making for the wider group.
- Minimum of 7 years of progressive experience in hotel or resort management, with at least 3 years in a senior operations role.
- Proven ability to manage multiple departments and complex operations.
- Strong leadership, team-building, and problem-solving skills.
- Excellent understanding of hospitality industry trends and best practices.
- Proficiency in property management systems (PMS) and other hotel operational software.
- Financial acumen with experience in budgeting and cost control.
- Exceptional communication and guest relations skills.
- Ability to work effectively in a hybrid model, balancing on-site and remote responsibilities.
- Bachelor's degree in Hospitality Management or a related field is highly desirable.
- A passion for delivering exceptional guest experiences and maintaining a luxury brand image.
Remote Resort Operations Manager
Posted 23 days ago
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Senior Resort Operations Manager
Posted 23 days ago
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Job Description
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel or resort operations, with at least 3 years in a managerial capacity.
- Demonstrated success in P&L management and budget control.
- Exceptional leadership, team management, and communication skills.
- Strong knowledge of hotel operations systems (PMS, POS).
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in English and local languages.
Executive Chef - Luxury Resort Operations
Posted today
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Job Description
Key Responsibilities:
- Develop and oversee the creation of innovative, high-quality menus for all resort restaurants, banquets, and events, aligning with brand standards and target demographics.
- Set and maintain exceptional culinary standards and presentation for all food and beverage offerings.
- Manage and control food costs, inventory, and procurement processes to maximize profitability and minimize waste.
- Lead, mentor, and inspire a team of chefs, sous chefs, and kitchen staff across multiple locations.
- Ensure adherence to all health, safety, and sanitation regulations (HACCP, local health codes).
- Collaborate with resort management and marketing teams to develop promotional activities and special dining events.
- Oversee kitchen operations, ensuring efficiency, quality, and consistency in food preparation and service.
- Stay abreast of culinary trends, new ingredients, and techniques to continuously innovate and elevate the dining experience.
- Conduct regular taste panels and quality control checks.
- Manage relationships with food suppliers and negotiate contracts to ensure the best quality ingredients at competitive prices.
- Develop training programs for kitchen staff to enhance their skills and knowledge.
- Create standardized recipes and plating guides for consistency.
- Plan and manage kitchen budgets, forecasting expenditures and achieving financial targets.
- Contribute to the overall success and reputation of the resort's dining venues.
- Culinary degree from a reputable institution or equivalent professional experience.
- Minimum of 10 years of progressive culinary experience, with at least 5 years in an Executive Chef or Head Chef role, preferably in luxury hotels or resorts.
- Demonstrated success in menu development, food cost management, and kitchen operations.
- Strong leadership, team-building, and motivational skills.
- In-depth knowledge of various international cuisines and culinary techniques.
- Excellent understanding of food safety, sanitation regulations, and HACCP principles.
- Proficiency in financial management, budgeting, and P&L analysis.
- Exceptional organizational and time management skills.
- Creative flair and a passion for innovative gastronomy.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining high standards.
- Strong communication and interpersonal skills, with the ability to liaise effectively with diverse teams and stakeholders remotely.
- Experience working with multiple properties or managing remote culinary teams is highly advantageous.
Senior Ski Resort Operations Manager
Posted 23 days ago
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Hotel Operations Manager - Luxury Resort
Posted 1 day ago
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Job Description
Director of Hotel Operations, Luxury Resort
Posted 17 days ago
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Job Description
You will oversee Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Human Resources, and Maintenance departments, ensuring seamless integration and consistent delivery of high-quality service standards. This role involves developing and implementing operational strategies, managing budgets, fostering a positive work environment, and ensuring guest satisfaction. The Director of Hotel Operations will be instrumental in maintaining the resort's reputation for excellence and driving profitability. A strong understanding of the hospitality industry's trends, best practices, and competitive landscape is crucial.
Key Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring optimal performance and adherence to service standards.
- Develop and implement strategic plans to achieve departmental and overall hotel objectives, including revenue growth, cost control, and guest satisfaction.
- Manage departmental budgets, P&L statements, and forecasts, identifying areas for cost savings and revenue enhancement.
- Ensure the highest standards of guest service and satisfaction are maintained throughout the resort.
- Lead, motivate, and develop a high-performing team of department managers and staff.
- Implement and monitor operational policies and procedures to ensure efficiency and compliance.
- Oversee quality assurance programs and conduct regular inspections to maintain property standards.
- Manage relationships with key suppliers, vendors, and local authorities.
- Collaborate with the Sales and Marketing teams to drive business and enhance the resort's brand image.
- Respond to and resolve guest complaints and operational issues in a timely and professional manner.
- Ensure compliance with all health, safety, and legal regulations.
- Stay abreast of industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree or equivalent is preferred.
- Minimum of 10-15 years of progressive experience in hotel operations, with at least 5 years in a senior management role (e.g., Hotel Manager, Director of Operations) within luxury hotels or resorts.
- Demonstrated success in managing complex hotel operations, P&L responsibility, and driving profitability.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of all hotel operational areas, including F&B, Rooms Division, and Sales.
- Proficiency in hotel management software and systems.
- Ability to make sound decisions under pressure and manage multiple priorities effectively.
- A passion for delivering exceptional guest service and fostering a positive team culture.
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Senior Operations Manager - Hotel & Resort Management
Posted 14 days ago
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The ideal candidate possesses extensive experience in hotel operations, a strong understanding of hospitality management principles, and a passion for excellence in guest service. You will lead a dispersed team, implement best practices, and contribute to the overall strategic direction of the hospitality division.
Key Responsibilities:
- Oversee day-to-day operations of assigned hotel and resort properties, ensuring high standards of service delivery.
- Develop and implement operational strategies to enhance guest satisfaction, operational efficiency, and profitability.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, mentor, and develop a team of property managers and operational staff across multiple locations.
- Ensure compliance with all health, safety, and regulatory standards.
- Develop and maintain strong relationships with vendors, suppliers, and local authorities.
- Implement and monitor key performance indicators (KPIs) to track operational performance.
- Drive initiatives for continuous improvement in all aspects of hotel operations.
- Collaborate with marketing and sales teams to support business development efforts.
- Respond effectively to guest feedback and resolve operational issues promptly.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel and resort operations management.
- Proven track record of successfully managing multiple properties or large-scale hotel operations.
- Strong understanding of hospitality industry trends, best practices, and financial management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Demonstrated ability to drive operational excellence and achieve financial goals.
- Strong problem-solving and decision-making abilities.
- Ability to manage and motivate a remote team effectively.
- Willingness to travel occasionally for site visits and client meetings if required.
This is a significant opportunity to lead and shape the operational success of premium hospitality assets. This role is technically linked to Pune, Maharashtra, IN , but operates remotely.
Hotel Operations Manager
Posted 5 days ago
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Job Description
Hotel Palace View - Murshidabad is a hospitality company based in Lalbagh, Murshidabad, West Bengal. Known for its excellent service and luxurious accommodations, this hotel caters to travelers seeking both comfort and grandeur. Hotel Palace View prides itself on creating memorable experiences for its guests through exceptional service and attention to detail.
Role Description
This is a full-time on-site role for a Hotel Operations Manager located in Murshidabad. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain high standards of service. Additional responsibilities include handling guest inquiries and complaints, overseeing financial management, and ensuring compliance with safety and health regulations. The role involves training staff and continuously improving operational efficiency.
Qualifications
- Operations Management skills with experience to handle newly established property.
- Customer Satisfaction and Customer Service skills
- Effective Communication skills
- Training and team management skills
- Proven experience in hospitality or hotel management
- Strong leadership and organizational skills
- Ability to work effectively in a fast-paced environment
- Bachelor's degree in Hospitality Management, Business Administration.
Hotel Operations Manager
Posted today
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Job Description
In this remote-first role, you will oversee departmental managers, provide guidance and training, and foster a culture of excellence and continuous improvement. Your responsibilities will include budget management, cost control, revenue maximization, and implementing innovative solutions to enhance guest satisfaction and loyalty. Strong leadership, excellent communication, and problem-solving skills are paramount, as you will be interacting with staff, management, and potentially guests, albeit virtually or through delegated on-site teams. Experience with property management systems (PMS) and other hotel technology is essential.
We are looking for a strategic thinker with a passion for hospitality and a proven ability to motivate teams and drive results. You should be adept at analyzing operational data, identifying areas for improvement, and implementing effective action plans. The ability to manage remote teams effectively, build strong relationships, and maintain high standards of service delivery from a distance is key. A commitment to guest satisfaction and operational excellence is a must.
Key Responsibilities:
- Oversee daily hotel operations and ensure high standards of service.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control costs effectively.
- Drive revenue generation through strategic pricing and sales initiatives.
- Lead and motivate hotel staff and management teams.
- Ensure compliance with health, safety, and sanitation regulations.
- Monitor guest feedback and implement improvements to enhance satisfaction.
- Manage relationships with vendors and suppliers.
- Analyze operational performance data and identify areas for improvement.
- Implement innovative solutions to improve efficiency and guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with a significant portion in operations.
- Proven experience in managing diverse hotel departments.
- Strong understanding of hotel operations, P&L management, and budgeting.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency with Property Management Systems (PMS) and other hotel software.
- Demonstrated ability to drive guest satisfaction and operational excellence.
- Experience managing remote teams or multiple locations is a plus.