279 Resort Operations jobs in India

Resort Operations Manager

248001 Dehradun, Uttarakhand ₹700000 Annually WhatJobs

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Job Description

full-time
Our client, a leading hospitality group, is looking for a dedicated and experienced Resort Operations Manager to oversee the daily operations of their flagship property in the picturesque city of Dehradun. This hybrid role requires a hands-on leader who can ensure exceptional guest experiences while maintaining operational efficiency and profitability. You will be responsible for managing all departments, including front office, housekeeping, food and beverage, and groundskeeping, ensuring seamless coordination and high service standards. Your role will involve developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation.

Key responsibilities include leading and motivating the hotel staff, conducting regular performance reviews, and providing training to enhance service quality. You will also be tasked with guest relationship management, addressing feedback and complaints promptly to maintain high satisfaction levels. Experience in implementing and upholding hospitality standards, health and safety regulations, and quality assurance protocols is essential. The ideal candidate will possess strong leadership, organizational, and problem-solving skills, with a keen eye for detail. A proven background in hotel management or a related field, with at least 5 years of experience in a supervisory or managerial capacity, is required. Excellent interpersonal and communication skills are crucial for effective team and guest engagement. Familiarity with hotel management software and systems is a plus. Join a team that values excellence and contributes to unforgettable guest experiences.
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Luxury Resort Operations Manager

248001 Dehradun, Uttarakhand ₹1200000 Annually WhatJobs

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full-time
Our client, a prestigious luxury resort group, is seeking an experienced and sophisticated Operations Manager for their flagship property in **Dehradun, Uttarakhand, IN**. This on-site role is crucial for ensuring the highest standards of guest experience and operational excellence.

As the Operations Manager, you will oversee the day-to-day management of all resort departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services, ensuring seamless and efficient operations. You will be responsible for maintaining the luxury brand standards, managing budgets, controlling costs, and optimizing operational efficiency. Key responsibilities include developing and implementing standard operating procedures (SOPs), managing staff performance, and ensuring continuous training and development for all operational teams. You will also handle guest relations, resolve complaints promptly, and ensure all guest needs are met with personalized service. Collaboration with the Executive Chef, Sales & Marketing, and Human Resources departments will be vital to achieve overall resort objectives. The ideal candidate will possess strong leadership, exceptional communication, and problem-solving skills, coupled with a deep understanding of the hospitality industry and luxury service standards. Proven experience in a similar role within a luxury hotel or resort is essential. You should be adept at managing a diverse team, possess excellent financial acumen, and have a passion for delivering unparalleled guest satisfaction.

Key Responsibilities:
  • Oversee daily operations of all resort departments, ensuring adherence to luxury standards.
  • Manage departmental budgets, control costs, and maximize profitability.
  • Develop and implement effective operational policies and procedures.
  • Lead, train, and motivate a high-performing team of hospitality professionals.
  • Ensure exceptional guest service delivery and resolve guest issues efficiently.
  • Collaborate with department heads to optimize service quality and operational efficiency.
  • Maintain inventory levels and manage supplier relationships.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Drive initiatives to enhance the guest experience and operational excellence.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of experience in hotel or resort operations management, with at least 3 years in a senior leadership role.
  • Proven experience in luxury hospitality.
  • Strong understanding of hotel operations, including front office, housekeeping, F&B, and guest services.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and hotel operational software.
  • Strong financial acumen and budget management skills.
  • Ability to work under pressure and make sound decisions.
Join a world-class team and be part of an extraordinary guest experience!
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Senior Resort Operations Manager

440008 Nagpur, Maharashtra ₹80000 Annually WhatJobs

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full-time
WhatJobs is seeking a highly motivated and experienced Senior Resort Operations Manager to oversee the daily operations of a luxury resort located in the vibrant city of Nagpur, Maharashtra, IN . This is a crucial role that involves managing all aspects of guest services, F&B, housekeeping, and front desk operations to ensure a seamless and exceptional guest experience. The ideal candidate will have a proven track record in hospitality management, with a strong emphasis on operational efficiency, staff leadership, and customer satisfaction. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and identifying opportunities for revenue enhancement. Key responsibilities include recruiting, training, and supervising departmental staff, ensuring adherence to quality standards and service protocols, and resolving guest complaints with professionalism and efficiency. Furthermore, you will collaborate with the marketing and sales teams to drive bookings and maintain the resort's reputation. This position requires a proactive individual who can anticipate needs, manage multiple priorities, and thrive in a fast-paced environment. A deep understanding of hospitality trends, regulatory requirements, and best practices in operations is essential. The role may involve some weekend and holiday work as per resort operational needs. We are looking for a leader who is passionate about hospitality and dedicated to creating memorable experiences for our guests. Excellent communication, problem-solving, and interpersonal skills are paramount.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hotel or resort operations management.
  • Demonstrated leadership abilities with experience managing a diverse team.
  • Strong financial acumen and experience with budgeting and cost control.
  • Excellent customer service and problem-solving skills.
  • Proficiency in property management systems (PMS) and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
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Hotel Operations Manager - Luxury Resort

302001 Jaipur, Rajasthan ₹70000 Annually WhatJobs

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Job Description

full-time
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier luxury resort in Jaipur, Rajasthan, IN . This role is pivotal in ensuring the highest standards of guest satisfaction, operational efficiency, and profitability. You will manage various departments, including Front Office, Food & Beverage, Housekeeping, and Facilities, ensuring seamless coordination and exceptional service delivery. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for creating memorable guest experiences.

Key responsibilities include:
  • Overseeing the day-to-day operations of all hotel departments.
  • Ensuring exceptional guest service standards are met and exceeded.
  • Developing and implementing operational strategies to improve efficiency and profitability.
  • Managing departmental budgets and controlling operational costs.
  • Recruiting, training, and motivating hotel staff to achieve high performance.
  • Ensuring compliance with health, safety, and hygiene regulations.
  • Handling guest feedback and resolving complaints promptly and effectively.
  • Collaborating with the Sales and Marketing teams to drive occupancy and revenue.
  • Conducting regular inspections of hotel facilities to maintain quality standards.
  • Implementing and refining operational procedures and policies.
The successful candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of progressive experience in hotel operations, preferably in a luxury segment. Strong leadership, problem-solving, and communication skills are essential. A deep understanding of hotel management software and systems is required. This hybrid role requires flexibility for on-site management while allowing for some remote administrative tasks. If you are passionate about delivering unparalleled hospitality and driving operational excellence, we invite you to apply.
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Hotel Operations Manager

570001 Mysore, Karnataka ₹900000 Annually WhatJobs

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Job Description

full-time
Our client, a prestigious luxury hotel group committed to delivering exceptional guest experiences, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property in **Mysuru, Karnataka, IN**. This on-site role is crucial for ensuring the seamless day-to-day running of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. The Operations Manager will be responsible for maintaining the highest standards of service quality, operational efficiency, and guest satisfaction. Key duties include managing departmental budgets, optimizing staffing levels, implementing training programs for staff, and ensuring compliance with all health, safety, and hygiene regulations. You will work closely with department heads to foster a positive and productive work environment, driving team performance and resolving operational challenges proactively. The ideal candidate will have a proven track record in hotel management, with a strong understanding of luxury hospitality standards. Excellent leadership, communication, and interpersonal skills are essential for motivating a diverse team and interacting effectively with guests. A comprehensive knowledge of hotel management systems, revenue management principles, and customer service best practices is required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 6 years of progressive experience in hotel operations, with at least 2 years in a managerial capacity, is necessary. Experience with international hotel brands and a passion for creating memorable guest experiences are highly valued. This is a fantastic opportunity to advance your career in the vibrant hospitality sector.
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Hotel Operations Manager

600001 Chennai, Tamil Nadu ₹50000 month WhatJobs

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Job Description

full-time
Our client , a renowned hospitality establishment in Chennai, Tamil Nadu , is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of its facilities. This is a hands-on role requiring a strong leader with a passion for delivering exceptional guest experiences and ensuring operational efficiency across all departments. The successful candidate will be responsible for managing front desk operations, housekeeping, food and beverage services, and guest relations. Key duties include staff supervision and training, developing operational procedures, managing budgets, controlling inventory, and ensuring compliance with health, safety, and hygiene standards. You will play a vital role in maintaining the hotel's reputation for excellence by resolving guest complaints promptly and efficiently, and by continuously seeking ways to improve service quality. The ability to motivate and lead a diverse team is essential. This role demands excellent organizational skills, a keen eye for detail, and the capacity to work under pressure in a fast-paced environment. Strong communication and interpersonal skills are crucial for interacting with guests, staff, and vendors.

Responsibilities:
  • Oversee and coordinate daily operations of all hotel departments.
  • Manage staff, including hiring, training, scheduling, and performance evaluation.
  • Ensure high standards of customer service and guest satisfaction.
  • Develop and implement operational policies and procedures.
  • Manage departmental budgets, control expenses, and optimize profitability.
  • Monitor inventory levels and manage procurement of supplies.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Handle guest inquiries, concerns, and complaints effectively.
  • Collaborate with marketing and sales teams to drive business.
  • Maintain the physical appearance and operational readiness of the hotel.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 4 years of experience in hotel management or a senior supervisory role in hospitality.
  • Proven experience in managing diverse hotel departments.
  • Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and MS Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Problem-solving skills and the ability to remain calm under pressure.
This is an excellent opportunity for a motivated professional to contribute to a leading hospitality brand.
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Hotel Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹65000 month WhatJobs

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Job Description

full-time
Our client, a renowned hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their prestigious property in **Visakhapatnam, Andhra Pradesh, IN**. This pivotal role requires a leader with a passion for providing exceptional guest experiences and driving operational efficiency across all hotel departments. You will be responsible for managing front office, housekeeping, food and beverage, and maintenance operations, ensuring high standards of service, cleanliness, and guest satisfaction. Key duties include developing and implementing operational strategies, managing departmental budgets, supervising and training staff, and ensuring compliance with health, safety, and service standards. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7 years of progressive experience in hotel operations, including at least 3 years in a management role. Proven experience in managing multiple departments and a strong understanding of hotel management software and systems are essential. Excellent leadership, communication, problem-solving, and customer service skills are paramount. You should have a keen eye for detail and a commitment to maintaining a positive and productive work environment. Experience in cost control, revenue management, and staff development is highly desirable. This is an outstanding opportunity to advance your career in the hospitality industry and contribute to the success of a leading hotel brand. If you are a dedicated hospitality professional with a strong operational background and a commitment to excellence, we encourage you to apply.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹50000 month WhatJobs

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Job Description

full-time
Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences? Our client, a renowned boutique hotel in the scenic locale of Dehradun, Uttarakhand, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee all day-to-day operations. This is a critical role responsible for ensuring the smooth and efficient functioning of the hotel, maintaining high standards of service, and maximizing guest satisfaction. As the Hotel Operations Manager, you will lead and motivate a diverse team, including front desk staff, housekeeping, food and beverage services, and maintenance. Your core responsibilities will include managing budgets, optimizing operational costs, implementing service quality standards, and ensuring compliance with health and safety regulations. You will play a key role in staff training and development, fostering a positive work environment, and driving employee engagement. The ideal candidate will possess a strong understanding of hotel management principles, excellent leadership qualities, and a proven track record in operational management within the hospitality industry. You should be adept at problem-solving, possess strong interpersonal skills, and have a keen eye for detail. Experience with property management systems (PMS) and other hotel operations software is essential. This role requires flexibility in working hours, including weekends and holidays, to meet the demands of the hospitality sector. If you are a results-oriented leader dedicated to excellence in hospitality and looking for a challenging and rewarding career opportunity in a beautiful setting, we invite you to apply.
Key Responsibilities:
  • Oversee and coordinate all hotel operations, including front office, housekeeping, food & beverage, and maintenance.
  • Develop and implement operational strategies to enhance guest satisfaction and service quality.
  • Manage departmental budgets, control expenses, and optimize profitability.
  • Lead, train, and motivate hotel staff to ensure high performance and excellent service delivery.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle guest complaints and resolve issues promptly and effectively.
  • Monitor inventory levels and manage vendor relationships.
  • Develop and implement marketing and sales strategies to increase occupancy rates and revenue.
  • Conduct regular inspections of the property to maintain high standards of cleanliness and presentation.
  • Prepare operational reports for senior management.
Qualifications:
  • Proven experience as a Hotel Manager or in a senior operations role within the hospitality industry.
  • Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and MS Office Suite.
  • Ability to manage budgets, control costs, and drive profitability.
  • Strong problem-solving and decision-making abilities.
  • Commitment to delivering exceptional customer service.
  • Bachelor's degree in Hospitality Management or a related field is preferred.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
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Hotel Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹60000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a dedicated and experienced Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Visakhapatnam, Andhra Pradesh, IN . This role demands a leader with a passion for hospitality and a keen eye for detail, ensuring seamless guest experiences and efficient departmental management. The Operations Manager will be responsible for supervising all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring high standards of service and operational efficiency are met. Key duties include developing and implementing operational policies and procedures, managing staff, including recruitment, training, and performance evaluation, and overseeing budgeting and financial performance for operational departments. You will also be responsible for maintaining property standards, ensuring guest satisfaction, and resolving any issues or complaints promptly and professionally. A strong understanding of hospitality best practices, excellent leadership qualities, and superior customer service skills are essential. We offer a competitive compensation package, benefits, and opportunities for career growth within the hospitality industry. If you are a motivated professional with a proven track record in hotel management, we invite you to apply.

Key Responsibilities:
  • Manage and coordinate all hotel operations to ensure smooth functioning.
  • Supervise department heads and staff, providing guidance and support.
  • Develop and implement strategies to enhance guest satisfaction and service quality.
  • Oversee daily operations, including front desk, housekeeping, F&B, and maintenance.
  • Manage departmental budgets and control operational costs.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Handle guest inquiries, complaints, and resolve issues effectively.
  • Conduct regular inspections of hotel facilities and services.
  • Implement training programs for staff development and performance improvement.
  • Monitor and analyze operational performance metrics and implement corrective actions.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 3 years of experience in hotel management or a supervisory role.
  • Proven track record in managing hotel operations and staff.
  • Strong understanding of hotel industry standards and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Strong problem-solving and decision-making abilities.
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Hotel Operations Manager

110001 Delhi, Delhi ₹1000000 Annually WhatJobs

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Job Description

full-time
We are seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of hotel operations in Delhi, Delhi, IN . This role is critical to ensuring exceptional guest experiences and efficient day-to-day management of hotel services. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a commitment to maintaining high standards of service and operational excellence. This hybrid role requires your presence in the hotel for key operational oversight and guest interaction.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments, including front desk, housekeeping, F&B, and maintenance.
  • Ensure the highest standards of guest service are met and exceeded.
  • Manage staff performance, conduct training, and foster a positive work environment.
  • Develop and implement operational policies and procedures to enhance efficiency.
  • Manage departmental budgets, control costs, and optimize revenue generation.
  • Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are upheld.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Collaborate with marketing and sales teams to drive business and enhance the hotel's reputation.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Manage inventory and procurement of supplies for various departments.
  • Develop and implement effective staffing schedules to meet operational needs.
  • Monitor guest feedback and implement improvements based on reviews.
  • Lead and motivate the hotel team to achieve operational goals.
  • Plan and oversee special events and banquets hosted at the hotel.
  • Stay updated on industry trends and best practices in hotel management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel operations management, with at least 2 years in a managerial role.
  • Proven experience in managing multiple departments within a hotel.
  • Strong understanding of hotel operations, including F&B, housekeeping, and front desk.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and POS systems.
  • Ability to manage budgets and control operational costs effectively.
  • Strong problem-solving and decision-making abilities.
  • Customer-centric approach with a passion for service excellence.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of local hospitality market trends.
  • Experience with event planning and execution is a plus.
Join our team and contribute to creating memorable experiences for our guests in the heart of Delhi, Delhi, IN .
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