279 Resort Operations jobs in India
Resort Operations Manager
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Key responsibilities include leading and motivating the hotel staff, conducting regular performance reviews, and providing training to enhance service quality. You will also be tasked with guest relationship management, addressing feedback and complaints promptly to maintain high satisfaction levels. Experience in implementing and upholding hospitality standards, health and safety regulations, and quality assurance protocols is essential. The ideal candidate will possess strong leadership, organizational, and problem-solving skills, with a keen eye for detail. A proven background in hotel management or a related field, with at least 5 years of experience in a supervisory or managerial capacity, is required. Excellent interpersonal and communication skills are crucial for effective team and guest engagement. Familiarity with hotel management software and systems is a plus. Join a team that values excellence and contributes to unforgettable guest experiences.
Luxury Resort Operations Manager
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As the Operations Manager, you will oversee the day-to-day management of all resort departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services, ensuring seamless and efficient operations. You will be responsible for maintaining the luxury brand standards, managing budgets, controlling costs, and optimizing operational efficiency. Key responsibilities include developing and implementing standard operating procedures (SOPs), managing staff performance, and ensuring continuous training and development for all operational teams. You will also handle guest relations, resolve complaints promptly, and ensure all guest needs are met with personalized service. Collaboration with the Executive Chef, Sales & Marketing, and Human Resources departments will be vital to achieve overall resort objectives. The ideal candidate will possess strong leadership, exceptional communication, and problem-solving skills, coupled with a deep understanding of the hospitality industry and luxury service standards. Proven experience in a similar role within a luxury hotel or resort is essential. You should be adept at managing a diverse team, possess excellent financial acumen, and have a passion for delivering unparalleled guest satisfaction.
Key Responsibilities:
- Oversee daily operations of all resort departments, ensuring adherence to luxury standards.
- Manage departmental budgets, control costs, and maximize profitability.
- Develop and implement effective operational policies and procedures.
- Lead, train, and motivate a high-performing team of hospitality professionals.
- Ensure exceptional guest service delivery and resolve guest issues efficiently.
- Collaborate with department heads to optimize service quality and operational efficiency.
- Maintain inventory levels and manage supplier relationships.
- Ensure compliance with health, safety, and sanitation regulations.
- Drive initiatives to enhance the guest experience and operational excellence.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hotel or resort operations management, with at least 3 years in a senior leadership role.
- Proven experience in luxury hospitality.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and guest services.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and hotel operational software.
- Strong financial acumen and budget management skills.
- Ability to work under pressure and make sound decisions.
Senior Resort Operations Manager
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Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel or resort operations management.
- Demonstrated leadership abilities with experience managing a diverse team.
- Strong financial acumen and experience with budgeting and cost control.
- Excellent customer service and problem-solving skills.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Hotel Operations Manager - Luxury Resort
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Key responsibilities include:
- Overseeing the day-to-day operations of all hotel departments.
- Ensuring exceptional guest service standards are met and exceeded.
- Developing and implementing operational strategies to improve efficiency and profitability.
- Managing departmental budgets and controlling operational costs.
- Recruiting, training, and motivating hotel staff to achieve high performance.
- Ensuring compliance with health, safety, and hygiene regulations.
- Handling guest feedback and resolving complaints promptly and effectively.
- Collaborating with the Sales and Marketing teams to drive occupancy and revenue.
- Conducting regular inspections of hotel facilities to maintain quality standards.
- Implementing and refining operational procedures and policies.
Hotel Operations Manager
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Hotel Operations Manager
Posted today
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Job Description
Responsibilities:
- Oversee and coordinate daily operations of all hotel departments.
- Manage staff, including hiring, training, scheduling, and performance evaluation.
- Ensure high standards of customer service and guest satisfaction.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control expenses, and optimize profitability.
- Monitor inventory levels and manage procurement of supplies.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, concerns, and complaints effectively.
- Collaborate with marketing and sales teams to drive business.
- Maintain the physical appearance and operational readiness of the hotel.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in hotel management or a senior supervisory role in hospitality.
- Proven experience in managing diverse hotel departments.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and MS Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving skills and the ability to remain calm under pressure.
Hotel Operations Manager
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Hotel Operations Manager
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Key Responsibilities:
- Oversee and coordinate all hotel operations, including front office, housekeeping, food & beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, control expenses, and optimize profitability.
- Lead, train, and motivate hotel staff to ensure high performance and excellent service delivery.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Monitor inventory levels and manage vendor relationships.
- Develop and implement marketing and sales strategies to increase occupancy rates and revenue.
- Conduct regular inspections of the property to maintain high standards of cleanliness and presentation.
- Prepare operational reports for senior management.
- Proven experience as a Hotel Manager or in a senior operations role within the hospitality industry.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and MS Office Suite.
- Ability to manage budgets, control costs, and drive profitability.
- Strong problem-solving and decision-making abilities.
- Commitment to delivering exceptional customer service.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Hotel Operations Manager
Posted today
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Key Responsibilities:
- Manage and coordinate all hotel operations to ensure smooth functioning.
- Supervise department heads and staff, providing guidance and support.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Oversee daily operations, including front desk, housekeeping, F&B, and maintenance.
- Manage departmental budgets and control operational costs.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest inquiries, complaints, and resolve issues effectively.
- Conduct regular inspections of hotel facilities and services.
- Implement training programs for staff development and performance improvement.
- Monitor and analyze operational performance metrics and implement corrective actions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in hotel management or a supervisory role.
- Proven track record in managing hotel operations and staff.
- Strong understanding of hotel industry standards and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee the daily operations of all hotel departments, including front desk, housekeeping, F&B, and maintenance.
- Ensure the highest standards of guest service are met and exceeded.
- Manage staff performance, conduct training, and foster a positive work environment.
- Develop and implement operational policies and procedures to enhance efficiency.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are upheld.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with marketing and sales teams to drive business and enhance the hotel's reputation.
- Ensure compliance with all health, safety, and licensing regulations.
- Manage inventory and procurement of supplies for various departments.
- Develop and implement effective staffing schedules to meet operational needs.
- Monitor guest feedback and implement improvements based on reviews.
- Lead and motivate the hotel team to achieve operational goals.
- Plan and oversee special events and banquets hosted at the hotel.
- Stay updated on industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with at least 2 years in a managerial role.
- Proven experience in managing multiple departments within a hotel.
- Strong understanding of hotel operations, including F&B, housekeeping, and front desk.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and POS systems.
- Ability to manage budgets and control operational costs effectively.
- Strong problem-solving and decision-making abilities.
- Customer-centric approach with a passion for service excellence.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local hospitality market trends.
- Experience with event planning and execution is a plus.