116 Respite Care jobs in India

Qualifications and Skills

• Must possess a Secondary School Leaving Certificate
• Proficiency in medication administration including correct dosages and types, ensuring patient safety.
• Experience in patient record keeping, maintaining accurate and confidential health records.
• Adequate knowledge of using health monitoring devices to track patient vital signs.
• Skilled in delivering personal care assistance, such as bathing and toileting, to patients.
• Understanding and application of infection control procedures to prevent healthcare-associated infections.
• Good communication skills to effectively interact with patients, families, and healthcare teams.

Job Title : Staff Nurse Home Care

Department : Home Care Nursing Services

Location : This is a field-based role. The nurse will be deployed to patients' homes across various locations within Mumbai as per operational requirements. This position does not involve duties within hospital premises.

To provide basic and compassionate nursing care to patients at their homes under supervision, ensuring safety, hygiene, and timely execution of care tasks.

Education : Mandatory, GNM or B.Sc. Nursing from a recognized institute with valid State Nursing Council Registration.

Experience : One plus years of experience

Desirable: BLS (Basic Life Support) Certification.

   Clinical Care

   Deliver safe, effective, and hygienic nursing care at the patients home.

   Assist with personal hygiene, wound dressing, IV fluids, injections, catheter care, vital monitoring, etc.

   Follow physician/nursing supervisor instructions accurately.

   Administer medications as prescribed and maintain clear documentation.

   Monitor patient condition and report any concerns to the supervisor promptly.

   Documentation & Communication

   Maintain proper nursing notes, vitals chart, and medication logs.

   Update case sheet and report patient condition to the reporting manager regularly.

   Communicate politely and professionally with patients and families.

   Patient Safety & Hygiene

   Adhere strictly to infection prevention protocols and home care safety guidelines.

   Ensure proper handling and disposal of medical waste at home.

   Team Collaboration

   Coordinate with the home care coordinator, physiotherapists, and lab teams as required.

   Participate in training and skill upgradation sessions.

Core Values: Patient-first approach, compassion, integrity, respect, teamwork.

Technical Skills: Basic nursing procedures, Infection control, Safe medication handling, Basic first aid.

Soft Skills: Good communication, Adaptability, Professionalism in home settings.

Work involves travel to patient homes.

Must be comfortable working in variable home environments.

Shift duties or on-call availability will be required.

Should adhere to hygiene, dress code, and punctuality norms.

Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector

Department: Hospital @Home / Home Care

Location: Charni Road, Mumbai

Reporting To: Manager Hospital @Home Services

Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)

Employment Type: Full-Time

Job Summary:

The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.

Qualifications & Experience:

• Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
• Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
• Excellent verbal and written communication skills
• Proficient in MS Office and basic hospital management systems
• Willingness to work in rotational shifts including late evenings

Key Responsibilities:

1. Patient Experience & Service Coordination:

• Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
• Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
• Represent the hospital brand and uphold its mission, vision, and values in every interaction

2. Scheduling & Communication:

• Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
• Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
• Provide accurate information and proper redirection to patients during service inquiries

3. Turnaround Time (TAT) & Escalation Management:

• Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
• Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
• Escalate unresolved or complex issues appropriately while ensuring patient satisfaction

4. Billing & Documentation:

• Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
• Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
• Maintain clear, complete, and accurate service records

5. Quality, Grooming & Protocol Adherence:

• Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
• Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
• Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks

6. Shift Operations & Coverage:

• Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
• Maintain seamless handovers and communication between shifts to support uninterrupted care delivery

Key Competencies:

• Service Orientation & Empathy
• Communication & Interpersonal Skills
• Attention to Detail & Time Management
• Problem-Solving and Escalation Handling
• Digital Literacy & Documentation Accuracy
• Professionalism and Brand Representation

• Provide direct personal care to elderly clients in their homes, including assistance with bathing, dressing, and grooming.
• Assist with meal planning and preparation, ensuring nutritional needs are met.
• Administer medication reminders and monitor adherence to prescribed treatments.
• Offer companionship and engage clients in social activities and conversations.
• Perform light housekeeping duties to maintain a safe and clean living environment.
• Assist clients with mobility, transfers, and transportation to appointments.
• Observe and report any changes in a client's physical or mental condition to the care manager.
• Ensure the safety and security of clients at all times.
• Build positive and respectful relationships with clients and their families.
• Maintain accurate and confidential client care records.

• High school diploma or equivalent; further certification in healthcare or elder care is advantageous.
• Minimum of 3 years of experience in providing care to seniors, either in a home setting or facility.
• Demonstrated understanding of the physical and emotional needs of the elderly.
• Excellent interpersonal and communication skills, with a compassionate and patient demeanor.
• Reliable, punctual, and trustworthy.
• Ability to follow care plans and instructions accurately.
• Basic knowledge of first aid and CPR is preferred.
• Willingness to undergo background checks and regular training.
• Proficiency in local languages and a basic understanding of English.

• Develop, implement, and manage individualized care plans for clients receiving home healthcare services, ensuring alignment with their medical and personal needs.
• Coordinate services with physicians, therapists, specialists, and other healthcare professionals to ensure comprehensive care delivery.
• Supervise and provide guidance to a team of home care aides and nurses, including scheduling, performance monitoring, and ongoing training.
• Conduct virtual assessments and reassessments of client needs, ensuring care plans remain appropriate and effective.
• Serve as the primary point of contact for clients and their families, addressing concerns, providing emotional support, and facilitating clear communication.
• Maintain accurate and confidential client records, documenting all services provided, assessments, and communications in compliance with privacy regulations.
• Identify and connect clients with relevant community resources, social services, and support groups.
• Monitor client outcomes and satisfaction levels, proactively identifying and resolving any issues or challenges.
• Ensure adherence to all legal, ethical, and organizational policies and procedures related to home healthcare.
• Participate in remote team meetings, contributing to service improvement initiatives and sharing best practices.
• Manage crisis situations effectively, providing appropriate interventions and support to clients and caregivers.

• Bachelor's degree in Social Work, Nursing, Public Health, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in case management, social work, nursing, or a related role within a healthcare or community services setting.
• Proven experience in home healthcare or community-based care services.
• Strong understanding of gerontology, chronic illness management, and disability support.
• Excellent communication, active listening, and interpersonal skills, with the ability to build rapport remotely.
• Proficiency in using electronic health records (EHR) or case management software.
• Demonstrated leadership and team management abilities.
• Knowledge of local healthcare systems, social services, and community resources in and around Kanpur is a plus.
• Empathy, patience, and a strong commitment to client advocacy.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.

• Develop, implement, and monitor individualized care plans for clients, ensuring they meet specific needs and preferences.
• Coordinate and manage a team of home caregivers, including scheduling, training, and performance evaluation, all within a remote framework.
• Act as the primary point of contact for clients and their families, providing support, guidance, and regular updates.
• Conduct remote client assessments and reassessments to ensure ongoing care effectiveness.
• Liaise with healthcare providers, physicians, and other relevant professionals to facilitate integrated care.
• Ensure compliance with all relevant regulations, policies, and procedures in the social care sector.
• Manage documentation and record-keeping meticulously, utilizing electronic health record systems.
• Identify and address any challenges or concerns related to client care promptly and effectively.
• Contribute to the development and improvement of care programs and service offerings.
• Maintain a deep understanding of community resources and support services available to clients.

• Bachelor's degree in Social Work, Nursing, Gerontology, or a related field.
• Minimum of 4-6 years of experience in healthcare management, social care, or home care services.
• Demonstrated experience in care planning, client assessment, and case management.
• Excellent leadership and team management skills, suitable for leading a remote workforce.
• Strong understanding of elderly care, chronic illness management, and disability support.
• Proficiency in using remote communication tools and client management software.
• Exceptional interpersonal, communication, and empathy skills.
• Ability to work independently and manage time effectively in a remote setting.
• Knowledge of relevant healthcare regulations and best practices.
• A genuine passion for improving the lives of individuals and families through dedicated care.