3,920 Retail IT jobs in India

The Retail Manager will be responsible for overseeing the daily operations of the store, ensuring smooth functioning, driving sales, managing staff, and delivering exceptional customer service. The role requires strong leadership, operational expertise, and the ability to meet business objectives while maintaining high standards of store performance.

• Manage day-to-day store operations to ensure efficiency and profitability.
• Achieve sales targets and monitor KPIs for overall business growth.
• Lead, train, and motivate store staff to deliver excellent customer service.
• Supervise inventory control, stock replenishment, and minimize shrinkage.
• Ensure proper visual merchandising and adherence to brand guidelines.
• Handle customer inquiries, complaints, and resolve issues effectively.
• Prepare and analyze sales reports, budgets, and staff performance reports.
• Ensure compliance with company policies, safety standards, and statutory regulations.
• Coordinate with the Retail Director and senior management for strategy implementation.

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• 5+ years of experience in retail, with at least 2 years in a supervisory/managerial role.
• Strong leadership and team management abilities.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of retail KPIs, sales strategies, and inventory management.
• Proficiency in MS Office and POS/Retail software systems.
  

Position: Retail Trainer

Location: Hyderabad, TL

MANDATORY REQUIREMENT: Rigorous travel throughout the month

Job Summary:

Responsible for developing and implementing training programs to enhance the skills and knowledge of retail staff, aiming to improve customer service, sales performance, and product knowledge across the clinic chains.

Key Responsibilities:

1. Develop and Implement Training Programs

2. Training Needs Assessment

3. Performance Measurement

4. Healthcare Training (preferred but not mandatory)

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business, Human Resources, Education, or a related field. Certification in Training & Development is a plus.
• Experience: Overall 3-4 years of experience in the retail industry with 2+ years of experience in training.
• Communication Skills: Excellent verbal and written communication skills, public speaking, presentation skills, people management and adaptability.
• Conducting Training Sessions: Leading in-person or virtual training sessions to teach employees about product details, sales techniques, and customer service best practices.
• Assessing Employee Performance: Evaluating the effectiveness of training by observing employees on the floor, conducting assessments, and gathering feedback.
• Updating Training Content: Continuously updating training materials to reflect new products.
• Providing Support and Mentorship: Offering guidance to retail staff to help them overcome challenges and enhance their professional growth.

Job Description

We are looking for smart energetic Retail Sales Assistant for our retail store cum clinic. The goal is to provide high class customer service and to increase store growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service.
• Achieve store sales targets.
• Maintain outstanding store and visual merchandising standards. Maintain store cleanliness.
• Maintain Inventory and Manage point-of-sale processes (Billing).
• Keep up to date with product information and explain product features and benefits to customers.
• Calling up customers from previous data and lining up patients for Doctor consultation.
• Cash handling and daily depositing cash to bank.

Requirements

• Proven working experience in retail sales and confident of achieving sales targets.
• Basic understanding of sales principles and customer service practices.
• Good communication skills.
• Quick learner.
• Must possess basic store administration skills.
• Should have previous store cash handling experience.
• Flexible to work anywhere in Kolkata & Howrah

Salary : Gross Salary up to 15K + Incentives + Mediclaim

Job Title- Retail Associate

PURPOSE & IMPACT ON ORGANIZATION:

· Contribute to meeting or exceeding store sales and profit targets by:

· Passionately inspiring consumer loyalty to the brand

· Effectively serving and selling to customers

· Diligently executing store operations

KEY RESPONSIBILITIES:

· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

· Execute the Brand Customer Service standards to meet or exceed customers’ expectations

· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Use Seasonal Brand and product knowledge effectively during sales interactions

· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

· Adhere to all established policies and procedures

· Execute and maintain established Visual Merchandising and In-Store Communication standards

· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

· Complete cash register transactions quickly and accurately

· Minimize loss in both, the stockroom and the sales floor

· Perform all store operations in a safe, effective and efficient manner

· Collaborate productively and respectfully with team members

· Complete all applicable training programs and effectively apply the learning on the job

· Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

· NA

KEY RELATIONSHIPS:

· Customers

· Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

· Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

About CAVA:CAVA is a fast-growing athleisure brand redefining activewear for Indian audience. We are now entering the offline retail space through leading MBOs & EBOs

Role Overview: As our Retail Executive, you will be the point-of-contact for CAVA’s presence across offline retail stores. This is a hands-on role where you’ll ensure that our products are displayed, promoted, and performing at their best in partner stores. You’ll be responsible for monitoring sales, coordinating with store staff, implementing offers, and driving visibility for CAVA on the shop floor.

Key Responsibilities:

• Act as the single point of contact for all retail partners where CAVA products are sold.
• Track and report daily/weekly sales performance of each retail partners.
• Ensure planogram adherence, stock replenishment, and product display standards in all partner stores.
• Liaise with store managers and floor staff to keep them updated on product knowledge, promotions, and brand ethos.
• Execute and monitor offers, schemes, and in-store activations.
• Conduct regular store visits to audit visibility, collect feedback, and resolve on-ground issues.
• Share insights on customer feedback, competitor activity, and market opportunities.
• Coordinate with CAVA’s internal teams (Marketing, Logistics, Inventory) to ensure smooth retail operations.

Who You Are:

• 1–3 years’ experience in retail operations / sales/ visual merchandising in fashion apparels
• Prior exposure to MBO management or store coordination preferred.
• Strong interpersonal and communication skills – able to build rapport with store teams.
• Detail-oriented, proactive, and willing to travel to stores across India.
• A self-starter who enjoys being on the ground and making things happen.

Why Join CAVA:

This is a unique opportunity to join a high-growth startup at the early stage of retail expansion. You’ll get hands-on exposure to building an offline retail channel for one of India’s most exciting new athleisure brands.

The Retail Manager will be responsible for overseeing the daily operations of the store, ensuring smooth functioning, driving sales, managing staff, and delivering exceptional customer service. The role requires strong leadership, operational expertise, and the ability to meet business objectives while maintaining high standards of store performance.

• Manage day-to-day store operations to ensure efficiency and profitability.
• Achieve sales targets and monitor KPIs for overall business growth.
• Lead, train, and motivate store staff to deliver excellent customer service.
• Supervise inventory control, stock replenishment, and minimize shrinkage.
• Ensure proper visual merchandising and adherence to brand guidelines.
• Handle customer inquiries, complaints, and resolve issues effectively.
• Prepare and analyze sales reports, budgets, and staff performance reports.
• Ensure compliance with company policies, safety standards, and statutory regulations.
• Coordinate with the Retail Director and senior management for strategy implementation.

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• 5+ years of experience in retail, with at least 2 years in a supervisory/managerial role.
• Strong leadership and team management abilities.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of retail KPIs, sales strategies, and inventory management.
• Proficiency in MS Office and POS/Retail software systems.
  

Position: Retail Trainer

Location: Hyderabad, TL

MANDATORY REQUIREMENT: Rigorous travel throughout the month

Job Summary:

Responsible for developing and implementing training programs to enhance the skills and knowledge of retail staff, aiming to improve customer service, sales performance, and product knowledge across the clinic chains.

Key Responsibilities:

1. Develop and Implement Training Programs

2. Training Needs Assessment

3. Performance Measurement

4. Healthcare Training (preferred but not mandatory)

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business, Human Resources, Education, or a related field. Certification in Training & Development is a plus.
• Experience: Overall 3-4 years of experience in the retail industry with 2+ years of experience in training.
• Communication Skills: Excellent verbal and written communication skills, public speaking, presentation skills, people management and adaptability.
• Conducting Training Sessions: Leading in-person or virtual training sessions to teach employees about product details, sales techniques, and customer service best practices.
• Assessing Employee Performance: Evaluating the effectiveness of training by observing employees on the floor, conducting assessments, and gathering feedback.
• Updating Training Content: Continuously updating training materials to reflect new products.
• Providing Support and Mentorship: Offering guidance to retail staff to help them overcome challenges and enhance their professional growth.

Job Description

We are looking for smart energetic Retail Sales Assistant for our retail store cum clinic. The goal is to provide high class customer service and to increase store growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service.
• Achieve store sales targets.
• Maintain outstanding store and visual merchandising standards. Maintain store cleanliness.
• Maintain Inventory and Manage point-of-sale processes (Billing).
• Keep up to date with product information and explain product features and benefits to customers.
• Calling up customers from previous data and lining up patients for Doctor consultation.
• Cash handling and daily depositing cash to bank.

Requirements

• Proven working experience in retail sales and confident of achieving sales targets.
• Basic understanding of sales principles and customer service practices.
• Good communication skills.
• Quick learner.
• Must possess basic store administration skills.
• Should have previous store cash handling experience.
• Flexible to work anywhere in Kolkata & Howrah

Salary : Gross Salary up to 15K + Incentives + Mediclaim