948 Retail Operations jobs in India

BulBul is a women’s Indian-wear brand from Bubble Bee Export House, delivering premium quality at honest prices—straight from our factory to your wardrobe.

Own end-to-end store and pop-up operations while driving sales, customer delight, and tight inventory control. You’ll be the on-ground owner for daily retail targets, VM, billing, staffing/training, exhibitions/pop-ups, and post-sales CRM follow-ups.

Reporting to: Retail Lead/Founder

Location: Ahmedabad (with frequent local travel for pop-ups/exhibitions)

• Achieve daily/weekly/monthly sales targets, AOV, conversion %, and UPT.
• Deliver premium in-store experience aligned with BulBul’s “Factory to Wardrobe” promise.
• Handle styling assistance, size exchanges, and grievance resolution on the spot.
• Capture customer data (phone, WhatsApp consent) for remarketing and loyalty.

• Open/close procedures, cash/UPI/card settlement, day-end reconciliation, and petty cash.
• POS billing, barcoding/price tagging, discount execution, and GST-compliant invoicing.
• Maintain store hygiene, trial room SOPs, safety & loss prevention.
• Set up and dismantle pop-ups/exhibition stalls; manage fixtures, lights, signage, and promo materials.

• Daily cycle counts; weekly stock audits; shrinkage control within budgeted norms.
• Replenish bestsellers by size/color; manage RTV/RTS and inter-store transfers if any.
• Plan and execute collection drops with strong merchandise presentation and look-books.
• Implement seasonal/occasion VM (e.g., Navratri, weddings, festivals).

• Coordinate local marketing (leaflets, standees, collaborations, micro-influencers).
• Execute launch days, preview events, and exhibition offers; manage sampling/try-ons.
• Capture UGC and basic content (short videos/photos) for the social team.

• Train promoters/assistants on product features, fabrics, fits, and selling scripts.
• Create weekly rosters, attendance, and performance notes; uphold grooming standards.

• Maintain daily sales reports (DSR), footfall, conversions, and returns/exchanges.
• Share event ROI sheets after every pop-up/exhibition (sales, cost, CAC, repeat potential).
• Ensure policy compliance (returns/exchanges, warranty, discount periods).

• Sales: Target achievement %, AOV, UPT, conversion %.
• Inventory: Shrinkage ≤ 0.8% monthly; stock accuracy ≥ 99%.
• Customer: NPS/feedback ≥ 4.5/5; repeat rate & WhatsApp opt-ins.
• Operations: Zero cash/UPI variance; on-time DSR submission; SOP adherence.
• Events: Positive ROI on exhibitions/pop-ups with clear lead capture & follow-ups.

• 2–5 years in retail fashion/apparel sales & operations (ethnic wear preferred).
• Hands-on with POS, barcoding, basic Excel/Google Sheets; comfort with CRM/WhatsApp Business.
• Strong communication in English & Hindi/Gujarati; customer-first attitude and grooming.
• Physically fit for pop-up setups; willingness to work weekends/festive days.

• Experience launching new stores/pop-ups.
• Basic content creation (phone photography/reels).
• Knowledge of fabrics, embroidery, and sizing in ethnic/fusion wear.

• 6-day week; weekly off on a rolling basis.
• Salary: Market-competitive fixed + performance incentives (monthly).
• Perks: Staff discounts, festival bonuses, on-ground training with the founding team.

• Oversee and optimize daily operations of multiple retail stores.
• Develop and implement operational plans to drive sales and customer satisfaction.
• Manage store budgets, inventory control, and P&L statements.
• Lead, train, and mentor store teams to achieve performance goals.
• Ensure adherence to company policies, visual merchandising standards, and operational procedures.
• Analyze sales data and market trends to identify growth opportunities.
• Implement strategies to enhance the customer shopping experience.
• Manage staffing levels and ensure adequate coverage across all locations.
• Conduct regular store visits and performance reviews.
• Contribute to the development of new retail initiatives and strategies.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with at least 2 years in an operations management role.
• Proven track record of driving sales growth and improving operational efficiency.
• Strong understanding of retail KPIs, inventory management, and merchandising principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in retail management software and POS systems.
• Ability to analyze data and make informed business decisions.
• Strong problem-solving and decision-making abilities.
• Adaptability to a hybrid work environment and ability to manage teams effectively.
• Customer-focused mindset and commitment to service excellence.

• Manage day-to-day operations of multiple retail stores, ensuring efficiency and profitability.
• Oversee staff scheduling, training, performance management, and development.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Manage inventory levels, stock control, and ordering processes to minimize stockouts and overstock.
• Drive sales performance by coaching staff, implementing sales initiatives, and analyzing sales data.
• Ensure exceptional customer service standards are met and exceeded.
• Manage store budgets, control expenses, and monitor profit and loss statements.
• Implement and enforce loss prevention strategies and security procedures.
• Ensure compliance with all company policies, procedures, and health & safety regulations.
• Collaborate with the marketing and merchandising teams to support promotional activities.
• Foster a positive and motivating work environment for store staff.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 4 years of experience in retail management, with a focus on operations.
• Proven track record of success in managing retail stores and driving sales growth.
• Strong leadership, coaching, and team-building skills.
• Excellent understanding of retail operations, merchandising, and inventory management.
• Proficiency in retail management software and POS systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends, as required.

• Oversee daily operations of retail stores.
• Manage, train, and motivate store staff to achieve sales targets.
• Ensure exceptional customer service standards are met.
• Manage inventory levels and optimize stock turnover.
• Implement visual merchandising standards and store layout plans.
• Monitor sales performance, analyze data, and develop strategies for improvement.
• Control operational costs and manage budgets effectively.
• Ensure compliance with company policies, safety regulations, and security procedures.
• Recruit, hire, and onboard new retail associates.
• Resolve customer complaints and operational issues promptly.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in retail management, with a focus on operations.
• Proven track record of driving sales and managing profitability.
• Strong leadership, team management, and communication skills.
• Experience with inventory management and POS systems.
• Excellent customer service and problem-solving abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Manage and coordinate the operations of multiple retail stores, ensuring consistent execution of brand standards.
• Oversee inventory management, including stock levels, ordering, receiving, and loss prevention.
• Drive sales performance by implementing effective sales strategies, promotions, and customer engagement initiatives.
• Manage store staff, including hiring, training, scheduling, performance management, and motivation.
• Ensure excellent customer service is provided at all times, handling customer inquiries and resolving complaints effectively.
• Monitor and manage store budgets, including sales, payroll, and operating expenses.
• Ensure visual merchandising standards are maintained across all stores, creating an attractive and engaging shopping environment.
• Conduct regular store visits and performance reviews to identify areas for improvement.
• Implement and enforce company policies and procedures, including health, safety, and security protocols.
• Analyze sales data and operational reports to identify trends, opportunities, and challenges.
• Manage relationships with vendors and suppliers, ensuring timely delivery of goods and services.
• Foster a positive and productive work environment for all store employees.
• Lead training sessions for new hires and ongoing professional development for existing staff.

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with a proven track record of success in managing multiple store locations.
• Strong understanding of retail operations, inventory control, visual merchandising, and customer service principles.
• Excellent leadership, team management, and motivational skills.
• Proven ability to drive sales growth and achieve financial targets.
• Proficiency in retail management software and POS systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.
• Experience in the fashion or lifestyle retail sector is a plus.
• Knowledge of the Pune retail market is advantageous.

• Manage and optimize daily retail store operations.
• Achieve and exceed sales targets and key performance indicators (KPIs).
• Ensure exceptional customer service and client satisfaction.
• Oversee inventory management, stock control, and visual merchandising.
• Recruit, train, and develop store staff.
• Manage store budgets and operational expenses.
• Implement and enforce company policies and procedures.
• Analyze sales reports and market trends to identify opportunities.
• Maintain store safety and security standards.

• Proven experience as a Retail Manager or in a similar senior retail role.
• Strong understanding of retail operations and sales strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and make informed decisions.
• Customer-centric approach with a passion for service excellence.
• Proficiency in retail management software.
• Bachelor's degree in Business Administration or a related field preferred.

• Oversee daily operations of multiple retail stores.
• Develop and implement strategies to maximize sales and profitability.
• Manage store staff, including hiring, training, scheduling, and performance management.
• Ensure effective inventory management and loss prevention.
• Implement visual merchandising standards and ensure store presentation excellence.
• Monitor and analyze store performance metrics (sales, foot traffic, conversion rates).
• Manage operational budgets and control expenses.
• Ensure compliance with company policies, procedures, and regulations.
• Foster a customer-centric culture and enhance customer experience.
• Identify and implement process improvements to enhance efficiency.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with at least 2 years in a managerial role.
• Proven track record of driving sales and operational excellence in a retail environment.
• Strong leadership, team management, and motivational skills.
• Excellent understanding of retail operations, merchandising, and inventory control.
• Proficiency in retail management software and POS systems.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Commitment to providing exceptional customer service.