13,462 Retail Operations Manager jobs in India

• Manage and guide store managers to achieve sales targets, operational efficiency, and exceptional customer service standards.
• Develop and implement strategic plans for store performance improvement, including merchandising, inventory management, and visual displays.
• Analyze sales data, market trends, and customer feedback to identify areas for growth and implement corrective actions.
• Ensure compliance with all company policies, procedures, and operational guidelines across all stores.
• Recruit, train, and develop store staff to foster a high-performing team and ensure a positive customer experience.
• Conduct regular store visits to assess operational performance, provide coaching, and ensure adherence to brand standards.
• Manage operational budgets, control expenses, and optimize resource allocation for maximum profitability.
• Collaborate with the merchandising and marketing teams to ensure effective product placement and promotional execution.
• Identify and implement best practices in retail operations to drive continuous improvement and innovation.
• Resolve escalated customer issues and ensure prompt and satisfactory resolutions.

• Bachelor's degree in Business Management, Retail Management, or a related field.
• Proven experience (4+ years) in retail management, with a strong understanding of store operations, sales, and customer service.
• Demonstrated ability to lead and motivate teams to achieve performance goals.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Strong understanding of retail merchandising, inventory control, and visual merchandising principles.
• Proficiency in retail management software and MS Office Suite.
• Excellent communication and interpersonal skills, with the ability to build rapport with staff and stakeholders.
• Ability to travel regularly within the assigned region and work a flexible schedule as needed.
• A proactive and results-oriented mindset with a passion for delivering outstanding retail experiences.

• Oversee the daily operations of multiple retail stores, ensuring efficiency and high performance.
• Develop and implement strategies to achieve sales targets and increase profitability across the assigned area.
• Manage store budgets, control expenses, and optimize inventory levels.
• Ensure consistent delivery of excellent customer service and a positive shopping experience.
• Recruit, train, mentor, and manage store managers and their teams, fostering a motivated and productive workforce.
• Conduct regular store visits to assess performance, identify areas for improvement, and provide coaching.
• Analyze sales reports, market trends, and competitor activities to inform business decisions.
• Implement and enforce company policies, procedures, and visual merchandising standards.
• Manage operational challenges and resolve customer complaints effectively.
• Drive initiatives for operational excellence and continuous improvement within the retail environment.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 6 years of experience in retail management, with at least 3 years in a multi-unit or area management role.
• Proven ability to drive sales performance and achieve financial objectives.
• Strong leadership, team-building, and motivational skills.
• Excellent understanding of retail operations, visual merchandising, and inventory management.
• Proficiency in retail analytics and reporting tools.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to travel regularly within the assigned area in Bengaluru, Karnataka, IN .
• A passion for customer service and a deep understanding of the retail consumer.
• Flexibility to work varied hours, including weekends and holidays, as dictated by business needs.

• Manage and drive sales performance across a portfolio of retail stores.
• Ensure high standards of customer service and in-store experience.
• Oversee store operations, including inventory, visual merchandising, and loss prevention.
• Recruit, train, and develop store management teams and staff.
• Implement and enforce company policies and procedures.
• Monitor operational budgets and control expenses.
• Analyze sales reports and customer data to identify trends and opportunities.
• Conduct regular store visits and provide coaching to store managers.
• Ensure compliance with all health, safety, and legal requirements.

• Minimum 5 years of experience in retail management, preferably with multi-store responsibility.
• Proven ability to drive sales and achieve targets.
• Strong leadership, team management, and coaching skills.
• Excellent understanding of retail operations, merchandising, and inventory control.
• Proficiency in retail management software and MS Office Suite.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Bachelor's degree in Business Administration, Retail Management, or a related field.

We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.

We are currently in look for Retail Operations Manager for our Exclusive Outlet Division, the ideal candidate will be based in our Head Office located in Maduravoyal, Chennai .

Job Responsibilities:

Develop and drive the revenue generation for the retail practice through both primary and secondary sales.

Provide directions to team members on analyzing business trends, competitor activity and industry issues, to understand the impact on sales opportunities.

Deciding weekly promotion plans, coordinating it with marketing, operation and Visual Merchandising Team for successful implementation

Maximize retail sales and operating profit by exceeding customer expectations and delivering store standards in all aspects of retail.

Overseeing implementation of company policy and procedure in stores

Monitoring Bills, Walk-Ins, Average Bill Value, Category Penetration / Brand Penetration, % of Loyalty Billing, Monitoring Up Selling & Cross Selling.

Studying the local competition by comparing offers, prices, range, media presence and product availability and developing the strategy for the same to make Win-win-situation.

Ensure all store sales; promotions are planned effectively, executed.

Daily review on all aspects of Sales performance, Stock positions, Special events & promotions

Working with VM and the marketing team in theme identification and implementation of the same for the season.

Responsible for overseeing the daily work of subordinate employees, ensuring that customers have a pleasant shopping experience and completing many other duties necessary to run the store in an effective and efficient manner.

Maintain the overall quality and day-to-day operations of the establishment.

Need to promote and drive store KPI’s to achieve targets set.

Develop a strong understanding of business model, Client and Customer details and expectations, and the specific details of the set work processes.

Direct and manage overall performance and execution of set work in all the regions including billing, and ensure Client and Customer expectations are being met.

Partner with team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship.

Report and discuss observations, issues, and business solutions with Management.

Reports : Analyze market trend of competitors and suggest areas of improvement. Provides business planning in budgeting, forecasting and identify opportunities and provide feedback to the Management.

We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.

We are currently in look for Retail Operations Manager for our Exclusive Outlet Division, the ideal candidate will be based in our Head Office located in Maduravoyal, Chennai.

Job Responsibilities:

Develop and drive the revenue generation for the retail practice through both primary and secondary sales.

Provide directions to team members on analyzing business trends, competitor activity and industry issues, to understand the impact on sales opportunities.

Deciding weekly promotion plans, coordinating it with marketing, operation and Visual Merchandising Team for successful implementation

Maximize retail sales and operating profit by exceeding customer expectations and delivering store standards in all aspects of retail.

Overseeing implementation of company policy and procedure in stores

Monitoring Bills, Walk-Ins, Average Bill Value, Category Penetration / Brand Penetration, % of Loyalty Billing, Monitoring Up Selling & Cross Selling.

Studying the local competition by comparing offers, prices, range, media presence and product availability and developing the strategy for the same to make Win-win-situation.

Ensure all store sales; promotions are planned effectively, executed.

Daily review on all aspects of Sales performance, Stock positions, Special events & promotions

Working with VM and the marketing team in theme identification and implementation of the same for the season.

Responsible for overseeing the daily work of subordinate employees, ensuring that customers have a pleasant shopping experience and completing many other duties necessary to run the store in an effective and efficient manner.

Maintain the overall quality and day-to-day operations of the establishment.

Need to promote and drive store KPI’s to achieve targets set.

Develop a strong understanding of business model, Client and Customer details and expectations, and the specific details of the set work processes.

Direct and manage overall performance and execution of set work in all the regions including billing, and ensure Client and Customer expectations are being met.

Partner with team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship.

Report and discuss observations, issues, and business solutions with Management.

Reports: Analyze market trend of competitors and suggest areas of improvement. Provides business planning in budgeting, forecasting and identify opportunities and provide feedback to the Management.

To run operations of 4 stores

Manage 10+ Staff

Following experience required

Retail Operations, Staff Management, Inventory Reporting and Other Targeted business Development

SOP development, Implementation and Training

salary upto 30k

Paid Time Off

Refrence must

Must have strong computer skills

Ability to communicate at all levels.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

• Paid time off

Application Question(s):

• was your bachelors degree regular or correspondence ?

Education:

• Bachelor's (Required)

Experience:

• Retail management: 3 years (Required)

Location:

• Chandigarh, Chandigarh (Required)

Work Location: In person