What Jobs are available for Retail Positions in India?

• Engage with customers online to provide product information and styling advice.
• Assist customers in selecting products that meet their needs and preferences.
• Process online sales orders and ensure accuracy of information.
• Handle customer inquiries and resolve issues promptly and professionally.
• Build strong customer relationships and foster brand loyalty.
• Achieve and exceed individual sales targets.
• Maintain up-to-date knowledge of products, promotions, and policies.
• Utilize online communication tools and sales platforms effectively.
• Contribute to online visual merchandising and product presentation.

• 1+ year of experience in retail sales or customer service.
• Experience in online or remote customer interaction is a plus.
• Passion for fashion and knowledge of current trends.
• Excellent communication and interpersonal skills.
• Proficiency with computer applications and online tools.
• Strong organizational and time management skills.
• Ability to work independently and meet sales goals.
• Customer-centric approach to service.

• Greet customers warmly and assist them in finding products.
• Provide product information and recommendations based on customer needs.
• Process sales transactions accurately using the POS system.
• Maintain an organized and visually appealing sales floor.
• Restock merchandise and ensure shelves are full and tidy.
• Handle customer inquiries and resolve minor issues politely and efficiently.
• Assist with inventory management, including receiving and tagging new merchandise.
• Maintain store cleanliness and adhere to all safety and security procedures.
• Collaborate with team members to achieve sales goals.
• Promote store loyalty programs and special offers.
• Contribute to a positive and welcoming store atmosphere.

• High school diploma or equivalent.
• Previous retail or customer service experience is a plus, but not required.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and positive attitude.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and lift up to 15 kg.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to learn product knowledge quickly.
• Team player mentality.

JD:

Key Responsibilities:

Customer Service:

• Ensure a signature experience for every guest by warmly greeting them upon arrival, assisting with inquiries, and providing product recommendations.
• Maintain a professional, gracious, friendly, and engaging manner at all times to enhance the customer experience.
• Perform consultative selling, close sales, ensuring smooth and pleasant checkout experiences.

Store Maintenance and Visual Standards:

• Maintain store displays according to defined visual standards, ensuring a visually stimulating shopping environment.
• Stay informed about new products and promotions to effectively assist customers and enhance their shopping experience.
• Maintain routine store hygiene standards to ensure store are safe and welcoming.

Sales and Operational Excellence:

• Exceed Sales KPIs and maintain operational excellence.

Inventory Management:

• Safely and efficiently operate the store stockroom, assisting in receiving merchandise and organizing stock to defined standards.
• Abide by all safety regulations, ensuring a safe working environment for yourself and your colleagues.
• Notify management of potential shortage situations and adhere to loss prevention protocols.

Collaboration Support:

• Perform tasks assigned by the floor leader, including restocking shelves, organizing displays, and preparing for promotions.
• Work collaboratively with team members to ensure the store operates smoothly and efficiently during each shift.

Desired Profile

Exp in retail management roles.

Strong Communication and Interpersonal Skills .

Proven track record in achieving sales targets and maintaining operational standards.

Passionate about delivering exceptional customer experiences.

Keen eye for visual merchandising and store layout.

Ability to embody and inspire others with brand values of creativity and play

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people.

Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success:

We are looking for a dynamic and customer-focused Retail Sales Supervisor to support the daily operations of our store at Phoenix Palladium, Mumbai . In this role, you will assist the Store Manager in driving sales and maintaining high operational standards.

What’s on your Daily Menu?

• Support the Store Manager in achieving sales and performance targets.
• Day-to-day store operations, including inventory management, cash handling, and visual merchandising.
• Deliver exceptional customer service and uphold the brand experience.
• Monitor KPIs and contribute to business growth.
• Maintain strong product knowledge and inspire customers.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Collaborate with marketing, finance, and operations teams to support business goals and store initiatives.

The Perfect Blend: Your ingredients for Success

Experience:

• A minimum of 2-3 years of experience in a luxury retail environment as support staff.
• Experience working with premium fashion/home wares products preferable.

Education/Qualifications:

• Bachelor’s degree

Skills and Knowledge:

• Strong communication and upselling skills.
• Microsoft Word, Outlook and Excel skills to intermediate level.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is a colorful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings color. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity & Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Ready to Stir Things Up?

Apply now and help us create exceptional experiences, one customer at a time.