28 Retail Positions jobs in Tumakuru
Business Analyst – Retail Planning Solutions (MFP, Assortment, Allocation & Replenishment)
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Company Description
LotFair helps organizations improve their performance by streamlining processes and implementing systems for Financial Consolidation, Reporting, Integrated Business Planning, Forecasting, and Data Analytics. Our solutions enable businesses to efficiently manage and analyze data, resulting in enhanced decision-making and operational efficiency. We prioritize innovation and excellence, empowering companies to achieve their goals.
About the Role
We are seeking a Business Analyst experienced in implementing retail planning solutions such as Merchandise Financial Planning (MFP) , Assortment Planning , WISSI , Allocation , and Replenishment .
The candidate will work closely with business and technical teams to translate retail planning requirements into scalable technology solutions using tools like Anaplan, Board, o9, Blue Yonder, or Relex , or similar planning platforms.
Key Responsibilities
- Gather, analyze, and document business requirements across planning and merchandising functions.
- Lead functional design and solution configuration for retail planning modules.
- Develop and maintain process documentation, test cases, and user training materials.
- Collaborate with cross-functional teams to ensure solution alignment and adoption.
- Conduct workshops, demonstrations, and UAT sessions with business users.
- Identify process improvement opportunities and propose best-practice solutions.
Requires Skills & Experience
- 4–10 years of experience in retail planning, demand forecasting, or supply chain analytics.
- Hands-on implementation experience in MFP , Assortment Planning , WISSI , Allocation , or Replenishment modules.
- Proficiency in one or more tools: Anaplan , Board , o9 Solutions , Blue Yonder , Relex , or Oracle RPAS .
- Strong understanding of retail KPIs and financial planning cycles.
- Excellent problem-solving, communication, and stakeholder management skills.
Nice to have
- Knowledge of Power BI , Tableau , or similar reporting tools.
- Experience in Agile delivery environments .
- Prior experience with consulting or system integration partners.
Why Join us:
- Be part of high-impact retail transformation projects.
- Work with leading-edge planning technologies.
- Collaborative work culture with career growth opportunities.
- International travel exposure
Location: Work From Home (Travel required to customer locations).
Customer Service Specialist
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About Company:
Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -
Job Description:
A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.
Key Responsibilities:
● Ability to call US Customers to explain about our program.
● Follow up with customers to ensure about the classes.
● Be able to get trained and take trial classes.
● Manage client relationships, take feedback and resolve any issues or conflicts.
● Establish and expand relationships with Clients based in the US , UK .
Desired Candidate Requirements:
● Prior experience with customer service and call centres in relevant job roles.
● Must have a pleasant personality to engage in meaningful conversation.
● Should have good communication skills and should be a good listener.
● Candidates should be fluent in English
● Knowledge of US localization is desirable.
● Understanding of US Accent is plus
Job Type :-
● Full-time
● Night Shift (11 PM- 11 AM)
● Remote
Customer Service Representative
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Responsibilities:
- Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan
- Educating members on our tools and features to enhance adoption and retention
- Attending to issues faced during the member lifecycle
- Support members via the in-app chat service, emails and over the phone throughout the member journey
- Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required
- Address member complaints in a compassionate and patient manner
- Strive to achieve high member satisfaction by going above and beyond and delivering a ‘WOW’ member experience every time
- Motivate and encourage members across the member journey to maximize member satisfaction
- Collaborating with the rest of the team on new member-centric initiative
- Proactively review the user journey, find and work upon areas of improvement
Skills:
- Excellent written and verbal communication skills
- Collaborative and result oriented
- Structured approach of thinking and execution
- Strong sense of service orientation and solution driven approach
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