1,553 Retail Services jobs in India
Catalog Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
Job Profile: Manager Catalog - 3P
Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
Key job responsibilities
You will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Amazon Catalog, works with sellers to ensure a reliable and operationally effective flow of products, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, India, China and Japan) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good. Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members.
· Work with 3P Sellers to ensure a reliable and operationally effective flow of products
· Work with internal teams, Product partners to increase improve processes and reduce order discrepancies
· Partner with internal teams to ensure seller compliance and scalable communication processes
· Troubleshoot and drive resolutions with sellers to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure seller compliances and scalable communication processes
· Work with various internal teams (e.g. Merchant services, supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect seller workflows
· Willingness to learn new technology
· People Management (Leadership role, Team management)
· Formulate, Implement, Track career path & Individual Development Plans of each member in the team
· Operations and Sellers metrics management
· Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
· Manage the team and ensure high service delivery and execution
Basic Qualifications
- 2+ years of team management experience
- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
- Experience leading process improvements
- Experience working with technology teams and solving operational issues using technology
Preferred Qualifications
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Catalog Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
Job Profile: Manager Catalog - 3P
Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
Key job responsibilities
You will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Amazon Catalog, works with sellers to ensure a reliable and operationally effective flow of products, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, India, China and Japan) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good. Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members.
· Work with 3P Sellers to ensure a reliable and operationally effective flow of products
· Work with internal teams, Product partners to increase improve processes and reduce order discrepancies
· Partner with internal teams to ensure seller compliance and scalable communication processes
· Troubleshoot and drive resolutions with sellers to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure seller compliances and scalable communication processes
· Work with various internal teams (e.g. Merchant services, supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect seller workflows
· Willingness to learn new technology
· People Management (Leadership role, Team management)
· Formulate, Implement, Track career path & Individual Development Plans of each member in the team
· Operations and Sellers metrics management
· Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
· Manage the team and ensure high service delivery and execution
Basic Qualifications
- 2+ years of team management experience
- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
- Experience leading process improvements
- Experience working with technology teams and solving operational issues using technology
Preferred Qualifications
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Catalog Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
Job Profile: Manager Catalog - 3P
Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
Key job responsibilities
You will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Amazon Catalog, works with sellers to ensure a reliable and operationally effective flow of products, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, India, China and Japan) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good. Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members.
· Work with 3P Sellers to ensure a reliable and operationally effective flow of products
· Work with internal teams, Product partners to increase improve processes and reduce order discrepancies
· Partner with internal teams to ensure seller compliance and scalable communication processes
· Troubleshoot and drive resolutions with sellers to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure seller compliances and scalable communication processes
· Work with various internal teams (e.g. Merchant services, supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect seller workflows
· Willingness to learn new technology
· People Management (Leadership role, Team management)
· Formulate, Implement, Track career path & Individual Development Plans of each member in the team
· Operations and Sellers metrics management
· Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
· Manage the team and ensure high service delivery and execution
Basic Qualifications
- 2+ years of team management experience
- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
- Experience leading process improvements
- Experience working with technology teams and solving operational issues using technology
Preferred Qualifications
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Account Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
About the Role - Account Manager:
The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you're inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
Key job responsibilities
Key job responsibilities
- Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
- Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
- Help new vendors master Amazon's tools and systems so that they can be self-sufficient and integrate their products to Amazon's platform efficiently.
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Account Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
About the Role - Account Manager:
The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you're inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
Key job responsibilities
Key job responsibilities
- Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
- Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
- Help new vendors master Amazon's tools and systems so that they can be self-sufficient and integrate their products to Amazon's platform efficiently.
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Account Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
About the Role - Account Manager:
The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you're inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
Key job responsibilities
Key job responsibilities
- Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
- Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
- Help new vendors master Amazon's tools and systems so that they can be self-sufficient and integrate their products to Amazon's platform efficiently.
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Account Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
About the Role - Account Manager:
The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you're inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
Key job responsibilities
Key job responsibilities
- Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
- Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
- Help new vendors master Amazon's tools and systems so that they can be self-sufficient and integrate their products to Amazon's platform efficiently.
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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AVS Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
Amazon is looking for AVS Manager in Retail Business Services (RBS). AVS Manager at RBS leads Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists.
Key job responsibilities
As AVS Manager for Amazon Vendor Services, you will be responsible to deliver impact to a large group of strategic vendors, both directly and through a team of Team Leads/Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers, Retail Category leads and in-country AVS Product Family owners to understand your vendors' needs and define the right goals and targets. You will be expected to contribute to continuous enhancements and innovation within the service.
The candidate will be a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. Further, the candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. You will lead the team of Managers that looks into strategic and operational aspects of vendors business with Amazon.
A day in the life
Managing a team of Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
About the team
Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction.
Basic Qualifications
- MBA
- Demonstrated success managing a team with a track record of developing a high performing team.
- 10+ years' experience in customer/ account management, marketing, buying, or customer service delivery in related industries like retail, telecom, technology or hospitality. Min 6 years of people management experience
- Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions
- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Written and verbal communication skills. Proficiency in creating Annual Operating plans and P&L impact
Preferred Qualifications
- Experience managing large cross-functional teams
- E-Commerce experience preferred
- Program management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AVS Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
Amazon is looking for AVS Manager in Retail Business Services (RBS). AVS Manager at RBS leads Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists.
Key job responsibilities
As AVS Manager for Amazon Vendor Services, you will be responsible to deliver impact to a large group of strategic vendors, both directly and through a team of Team Leads/Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers, Retail Category leads and in-country AVS Product Family owners to understand your vendors' needs and define the right goals and targets. You will be expected to contribute to continuous enhancements and innovation within the service.
The candidate will be a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. Further, the candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. You will lead the team of Managers that looks into strategic and operational aspects of vendors business with Amazon.
A day in the life
Managing a team of Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
About the team
Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction.
Basic Qualifications
- MBA
- Demonstrated success managing a team with a track record of developing a high performing team.
- 10+ years' experience in customer/ account management, marketing, buying, or customer service delivery in related industries like retail, telecom, technology or hospitality. Min 6 years of people management experience
- Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions
- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Written and verbal communication skills. Proficiency in creating Annual Operating plans and P&L impact
Preferred Qualifications
- Experience managing large cross-functional teams
- E-Commerce experience preferred
- Program management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AVS Manager, Retail Business Services
Posted 2 days ago
Job Viewed
Job Description
Amazon is looking for AVS Manager in Retail Business Services (RBS). AVS Manager at RBS leads Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists.
Key job responsibilities
As AVS Manager for Amazon Vendor Services, you will be responsible to deliver impact to a large group of strategic vendors, both directly and through a team of Team Leads/Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers, Retail Category leads and in-country AVS Product Family owners to understand your vendors' needs and define the right goals and targets. You will be expected to contribute to continuous enhancements and innovation within the service.
The candidate will be a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. Further, the candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. You will lead the team of Managers that looks into strategic and operational aspects of vendors business with Amazon.
A day in the life
Managing a team of Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
About the team
Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction.
Basic Qualifications
- MBA
- Demonstrated success managing a team with a track record of developing a high performing team.
- 10+ years' experience in customer/ account management, marketing, buying, or customer service delivery in related industries like retail, telecom, technology or hospitality. Min 6 years of people management experience
- Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions
- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Written and verbal communication skills. Proficiency in creating Annual Operating plans and P&L impact
Preferred Qualifications
- Experience managing large cross-functional teams
- E-Commerce experience preferred
- Program management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.