9,078 Retail Store jobs in India

Job description

Key Responsibilities:

Candidate Profile:

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations to customers.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Handle cash, credit card, and other payment transactions.
• Assist with customer returns and exchanges.
• Maintain store cleanliness and organization.
• Replenish stock on shelves and ensure proper product display.
• Answer customer inquiries and resolve complaints effectively.
• Adhere to all company policies and procedures.

• High school diploma or equivalent.
• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Friendly and approachable demeanor.
• Ability to work independently and as part of a team.
• Basic math skills and ability to handle cash accurately.
• Flexibility to work various shifts, including weekends and holidays.

Key Responsibilities:

• Manage daily store operations to ensure smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates to achieve sales targets and provide outstanding customer service.
• Monitor store performance and implement strategies to maximize revenue and profitability.
• Ensure effective stock management including inventory control, replenishment, and minimizing shrinkage.
• Maintain high standards of visual merchandising and store presentation.
• Handle customer queries and complaints in a professional manner.
• Conduct staff scheduling, performance reviews, and regular team meetings.
• Ensure compliance with company policies, procedures, and health & safety standards.
• Report key metrics (sales, footfall, customer feedback) to senior management.

Qualifications & Skills:

• Strong leadership, communication, and people management skills.
• Proven ability to drive sales and improve store performance.
• Excellent problem-solving and organizational abilities.
• Proficiency in retail software and Microsoft Office tools.
• 2–3 years of experience in a similar retail role.
• Open for Both Male & Female candidates.
• Qualification: 12th Pass / Graduate

What we Offer:

• Competitive salary with performance-based incentives.
• Growth and advancement opportunities within the company.
• Comprehensive training and development support.
• Dynamic and team-oriented work environment.

About the Company:

The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.

About the Role:

We are looking for an Outlet Manager for grocery store operations in Bangalore, ensuring smooth daily operations while delivering world-class customer experiences.

Responsibilities:

• Lead & Manage: Oversee store operations, ensuring efficiency across retail and supply chain.
• Drive Excellence: Maintain high-quality standards in overall brand experience.
• Team Leadership: Recruit, train, and manage a high-performing team across different functions.
• Customer Experience: Ensure top-tier customer service and create an engaging, memorable atmosphere.
• Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement.
• Financial Accountability: Control operational costs, improve margins, and ensure profitability.
• Process Optimization: Implement best practices, SOPs, and technology for seamless workflow.
• Brand Alignment: Execute The Fresh Factory’s brand vision, working closely with leadership to innovate and differentiate.

Qualifications:

• 5+ years of experience in retail operations - preferably grocery store / supermarket operations. Proven ability to launch, and manage premium outlets. Process-driven leader who thrives in structured yet dynamic environments. Excellent people management and leadership skills. Hands-on & proactive—someone who gets things done and thrives in problem-solving. Experience with premium or lifestyle-driven brands. Past travel experience is a bonus.

Our Story: 

We’re essentially building “Sephora for jewelry”. Tanzire is India’s first global marketplace for demi-fine jewelry, curating pieces from over 30 women-owned brands across 25+ countries. We’re reshaping how modern, premium jewelry is discovered and experienced. As we gear up for our next phase of growth—including offline expansion and a stronger omnichannel presence—we’re looking for a Store Manager to join our our team into its most exciting chapter yet. 

We’re looking for a dynamic, style-savvy Store Manager to lead our retail expansion. This is a high-visibility retail space, and we want someone who blends operational excellence with great customer experience and a deep love for jewelry and fashion. You will play a crucial role in shaping a positive shopping experience for customers, motivating and leading the team, and driving the store’s success. 

Customer Service, Sales, and Staff Management:

1. Drives sales through engagement of customers, cross-selling, upselling, and sharing product knowledge. 
2. Act as a personal jewlery stylist to the customers and provide recommendations accordingly.
3. Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
4. Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers.
5. Review space productivity data and take action to maximize productivity and sales performance.
6. Gather insights from customers, communicate them to HQ.
7. Provide in-store coaching to staff, working alongside them to demonstrate best practices in customer service and product knowledge.
8. Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
9. Remain knowledgeable on products offered and discuss available options.
10. Promptly respond to and escalate any customer complaints.

Inventory and Retail Space Management: 

1. Partner with Operations teams to hold successful inventory & cycle counts on a bi-weekly basis.
2. Oversee all aspects of store operations, including opening and closing procedures, cash management, and security protocols.
3. Ensuring the accuracy and reliability of the company's stock records, and identifying discrepancies if they arise.
4. Manage point-of-sale processes and ensure complete accuracy.

Reporting: 

1. Ensure internal SOP is maintained and daily stock and sales reports are prepared and shared with Tanzire HQ.
2. All sales related and inventory related reports are maintained.

Brand: 

1. Act as an ambassador of Tanzire’s culture and values within and outside the company. 
2. Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level.

What you’ll bring to the team?

• 2–3 years of experience in premium fashion/jewelry retail
• Experience managing a team and driving store-level KPIs
• Passion for styling, jewelry, and customer delight
• Strong communication, leadership, and problem-solving skills
• Knowledge of the local market and understanding of store POS systems

Our Story:

We’re essentially building “Sephora for jewelry”. Tanzire is India’s first global marketplace for demi-fine jewelry, curating pieces from over 30 women-owned brands across 25+ countries. We’re reshaping how modern, premium jewelry is discovered and experienced. As we gear up for our next phase of growth—including offline expansion and a stronger omnichannel presence—we’re looking for a Store Manager to join our our team into its most exciting chapter yet.

We’re looking for a dynamic, style-savvy Store Manager to lead our retail expansion. This is a high-visibility retail space, and we want someone who blends operational excellence with great customer experience and a deep love for jewelry and fashion. You will play a crucial role in shaping a positive shopping experience for customers, motivating and leading the team, and driving the store’s success.

Customer Service, Sales, and Staff Management:

• Drives sales through engagement of customers, cross-selling, upselling, and sharing product knowledge.
• Act as a personal jewlery stylist to the customers and provide recommendations accordingly.
• Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
• Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers.
• Review space productivity data and take action to maximize productivity and sales performance.
• Gather insights from customers, communicate them to HQ.
• Provide in-store coaching to staff, working alongside them to demonstrate best practices in customer service and product knowledge.
• Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
• Remain knowledgeable on products offered and discuss available options.
• Promptly respond to and escalate any customer complaints.

Inventory and Retail Space Management:

• Partner with Operations teams to hold successful inventory & cycle counts on a bi-weekly basis.
• Oversee all aspects of store operations, including opening and closing procedures, cash management, and security protocols.
• Ensuring the accuracy and reliability of the company's stock records, and identifying discrepancies if they arise.
• Manage point-of-sale processes and ensure complete accuracy.

Reporting:

• Ensure internal SOP is maintained and daily stock and sales reports are prepared and shared with Tanzire HQ.
• All sales related and inventory related reports are maintained.

Brand:

• Act as an ambassador of Tanzire’s culture and values within and outside the company.
• Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level.

What you’ll bring to the team?

• 2–3 years of experience in premium fashion/jewelry retail
• Experience managing a team and driving store-level KPIs
• Passion for styling, jewelry, and customer delight
• Strong communication, leadership, and problem-solving skills
• Knowledge of the local market and understanding of store POS systems

Key Responsibilities:

• Manage daily store operations to ensure smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates to achieve sales targets and provide outstanding customer service.
• Monitor store performance and implement strategies to maximize revenue and profitability.
• Ensure effective stock management including inventory control, replenishment, and minimizing shrinkage.
• Maintain high standards of visual merchandising and store presentation.
• Handle customer queries and complaints in a professional manner.
• Conduct staff scheduling, performance reviews, and regular team meetings.
• Ensure compliance with company policies, procedures, and health & safety standards.
• Report key metrics (sales, footfall, customer feedback) to senior management.

Qualifications & Skills:

• Strong leadership, communication, and people management skills.
• Proven ability to drive sales and improve store performance.
• Excellent problem-solving and organizational abilities.
• Proficiency in retail software and Microsoft Office tools.
• 2–3 years of experience in a similar retail role.
• Open for Both Male & Female candidates.
• Qualification: 12th Pass / Graduate

What we Offer:

• Competitive salary with performance-based incentives.
• Growth and advancement opportunities within the company.
• Comprehensive training and development support.
• Dynamic and team-oriented work environment.