2,407 Retail Trainee jobs in India
Retail Store Associate
Posted 21 days ago
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Job Description
- Providing exceptional customer service through live chat, email, and phone support for online shoppers.
- Assisting customers with product inquiries, order placement, and tracking information.
- Resolving customer issues and complaints efficiently and professionally.
- Processing online orders accurately and ensuring timely dispatch.
- Maintaining product knowledge and staying updated on current promotions.
- Gathering customer feedback to help improve products and services.
- Collaborating with the e-commerce and operations teams to ensure a smooth customer journey.
- Managing customer returns and exchanges according to company policy.
- Contributing to a positive and supportive remote team environment.
- Identifying opportunities to upsell or cross-sell products based on customer needs.
- Ensuring all customer interactions adhere to company service standards.
- High school diploma or equivalent.
- Previous experience in customer service, retail, or a related field is preferred.
- Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
- Strong problem-solving abilities and the capacity to handle difficult customer situations with patience.
- Proficiency in using computers and online communication tools.
- Ability to work independently and manage time effectively in a remote setting.
- A proactive attitude and a strong commitment to customer satisfaction.
- Basic understanding of e-commerce operations is a plus.
- Experience within the **Mysuru, Karnataka, IN** retail landscape is advantageous but not essential due to the remote nature of the role.
Senior Retail Associate
Posted 20 days ago
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Job Description
- Engaging with customers via chat, email, and video calls to understand their needs, provide product information, and offer personalized recommendations.
- Processing online orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Resolving customer inquiries and complaints with empathy and professionalism, striving for first-contact resolution.
- Maintaining a comprehensive understanding of our product catalog, including features, benefits, and pricing.
- Collaborating with the marketing team to support online campaigns and promotions.
- Tracking customer interactions and feedback to identify trends and areas for improvement.
- Contributing to the development of remote customer service protocols and best practices.
- Assisting in the maintenance and organization of digital product listings and inventory data.
- Proactively identifying opportunities to upsell and cross-sell relevant products.
- Staying updated on industry trends and competitor activities to enhance service offerings.
The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of retail operations, and a proven ability to excel in a remote work environment. Proficiency in CRM software and e-commerce platforms is highly desirable. You must be comfortable working autonomously, managing your time effectively, and maintaining a high level of productivity. This role is perfect for an individual who is passionate about retail and thrives in a flexible, work-from-home setting. The ability to adapt to evolving digital tools and customer engagement strategies is crucial. If you are a detail-oriented, proactive individual with a passion for customer service and a desire to make a significant impact in a remote-first company, we encourage you to apply. The emphasis will be on delivering outstanding service and driving sales through innovative online strategies from your base in Jaipur, Rajasthan, IN .
Retail Sales Associate
Posted today
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Job Description
Company Description
Kapoor Watch Company, a third-generation family-run business, has been a stalwart in the watch industry since its founding by Mr. D.S. Kapoor in 1967. With a legacy of excellence, the company has become the largest retailer for Rolex in the country. Kapoor Watch Company operates thirteen showrooms, offering eighteen luxury brands, along with an advanced service centre catering to high-end timepieces. It employs over 170 people and markets luxury watches, jewellery, and accessories through both online and traditional point-of-sale channels.
Role Description
This is a full-time, on-site role for a Retail Sales Associate located in Pitampura. The Retail Sales Associate will be responsible for providing excellent customer service, assisting customers in selecting luxury watches and accessories, maintaining product knowledge, and achieving sales targets. Additional duties include managing inventory, keeping the showroom organized, and handling transactions efficiently. The role requires liaising with the service centre for any customer service-related issues, ensuring customer satisfaction, and participating in promotional activities and events.
Qualifications
- Customer Service, Communication, and Interpersonal Skills
- Sales Experience and Product Knowledge in the Luxury Watch Industry
- Inventory Management and Organizational Skills
- Proficiency in Handling Transactions and Point-of-Sale Systems
- Ability to work effectively in a team environment
- Attention to Detail and Problem-Solving Skills
- High School Diploma or equivalent; Bachelor's degree is a plus
- Prior experience in retail, particularly in luxury goods, is preferred
Retail Sales Associate
Posted 1 day ago
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Job Description
As a Retail Sales Associate, your primary duties will include responding to customer inquiries via chat, email, and video calls, offering personalized styling advice, and recommending products based on customer preferences and needs. You will assist customers with placing orders, processing payments securely, and resolving any order-related issues. Building rapport with customers and fostering loyalty through excellent service will be paramount. You will stay up-to-date on product knowledge, promotions, and company policies to provide accurate and comprehensive information. Contributing to online merchandising efforts, such as updating product descriptions or assisting with virtual product showcases, may also be part of your role. Achieving and exceeding sales targets will be a key performance indicator. The ability to effectively manage multiple customer interactions simultaneously and maintain a positive and professional demeanor is essential.
We are looking for individuals with at least 1 year of experience in retail sales or customer service, preferably in the fashion or apparel industry. Previous experience in an online or remote customer-facing role is highly desirable. Excellent communication, active listening, and persuasive skills are a must. A genuine interest in fashion and a good understanding of current trends are important. You should be proficient with basic computer applications, online communication tools, and comfortable learning new sales platforms. A high level of organization, attention to detail, and the ability to work independently and as part of a virtual team are required. If you are a results-driven individual with a passion for fashion and customer engagement, we encourage you to apply for this dynamic remote opportunity.
Responsibilities:
- Engage with customers online to provide product information and styling advice.
- Assist customers in selecting products that meet their needs and preferences.
- Process online sales orders and ensure accuracy of information.
- Handle customer inquiries and resolve issues promptly and professionally.
- Build strong customer relationships and foster brand loyalty.
- Achieve and exceed individual sales targets.
- Maintain up-to-date knowledge of products, promotions, and policies.
- Utilize online communication tools and sales platforms effectively.
- Contribute to online visual merchandising and product presentation.
- 1+ year of experience in retail sales or customer service.
- Experience in online or remote customer interaction is a plus.
- Passion for fashion and knowledge of current trends.
- Excellent communication and interpersonal skills.
- Proficiency with computer applications and online tools.
- Strong organizational and time management skills.
- Ability to work independently and meet sales goals.
- Customer-centric approach to service.
Retail Sales Associate
Posted 6 days ago
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Job Description
Retail Sales Associate
Posted 8 days ago
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Job Description
Key Responsibilities:
- Greet customers warmly and assist them in finding products.
- Provide product information and recommendations based on customer needs.
- Process sales transactions accurately using the POS system.
- Maintain an organized and visually appealing sales floor.
- Restock merchandise and ensure shelves are full and tidy.
- Handle customer inquiries and resolve minor issues politely and efficiently.
- Assist with inventory management, including receiving and tagging new merchandise.
- Maintain store cleanliness and adhere to all safety and security procedures.
- Collaborate with team members to achieve sales goals.
- Promote store loyalty programs and special offers.
- Contribute to a positive and welcoming store atmosphere.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus, but not required.
- Excellent communication and interpersonal skills.
- Friendly, approachable, and positive attitude.
- Basic math skills for handling transactions.
- Ability to stand for extended periods and lift up to 15 kg.
- Willingness to work flexible hours, including weekends and holidays.
- Ability to learn product knowledge quickly.
- Team player mentality.
Retail Sales Associate
Posted 8 days ago
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Job Description
In addition to in-store duties, you will engage in remote tasks such as inventory management, updating product information online, responding to customer emails, and participating in virtual team meetings. The ideal candidate has excellent communication and interpersonal skills, a friendly demeanor, and a passion for retail. Previous experience in sales or customer service is preferred but not required, as comprehensive training will be provided. You must be adaptable, able to multitask, and comfortable working both independently and as part of a team.
This role requires a positive attitude, a strong work ethic, and the ability to meet sales targets. You will also be involved in visual merchandising, ensuring displays are attractive and organized, and assisting with stock replenishment. Being comfortable with technology for online order processing and communication is essential for the remote components of this role. Our client fosters a supportive and growth-oriented work environment, providing opportunities for career advancement within the retail sector.
Location: Bhopal, Madhya Pradesh, IN.
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Retail Sales Associate
Posted 12 days ago
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Retail Sales Associate
Posted 13 days ago
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Retail Sales Associate
Posted 19 days ago
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Job Description
Key Responsibilities:
- Greet and assist customers on the sales floor.
- Provide product information and styling advice.
- Process sales transactions using the POS system.
- Handle customer inquiries and resolve complaints efficiently.
- Maintain store cleanliness and visual merchandising standards.
- Assist with inventory management and stock replenishment.
- Achieve individual and team sales targets.
- Build strong customer relationships and encourage repeat business.
- Stay updated on product knowledge and current fashion trends.
- Contribute to a positive and collaborative team environment.
- High school diploma or equivalent.
- Previous experience in retail sales is preferred.
- Excellent communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to work flexible hours, including weekends and holidays.
- Basic understanding of sales principles.
- Ability to stand for extended periods and lift moderate weight.