30 Retail jobs in Madurai

Job Title: Retail Sales Executive (Experience Store)

Location: Pune

Department: Retail & Customer Experience

About Frido

Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way.

Position Overview

As a Senior Executive – Retail, you’ll be the face of Frido’s in-store experience. You will ensure that every customer receives exceptional service while guiding them through our range of wellness and comfort-driven Ergonomic products. This role is a blend of product expertise, customer engagement, store upkeep, and SOP adherence, designed for someone who thrives in a fast-paced retail environment.

Key Responsibilities

Customer Engagement & Sales

• Greet and assist walk-in customers, understanding their needs through consultative selling.

• Provide detailed information about Frido products, their benefits, and usage.

• Drive individual and store targets through effective selling and upselling techniques.

• Deliver a superior, personalized customer experience aligned with Frido’s brand values.

Store Operations & SOP Adherence

• Ensure the store is always well-stocked, clean, and merchandised as per brand guidelines.

• Handle store opening/closing duties, billing, and POS operations.

• Strictly follow all retail SOPs – from visual merchandising and stock management to hygiene and customer follow-up.

Product Knowledge & Brand Representation

• Stay updated on new launches, product features, and brand campaigns.

• Communicate brand story and product value with confidence and consistency.

• Act as a brand ambassador, promoting trust and credibility among customers.

Collaboration & Reporting

• Work closely with Store Manager and HQ teams for seamless operations.

• Share daily/weekly sales reports, customer feedback, and insights.

• Support team members and contribute to a collaborative team environment.

What We’re Looking for

• 2–4 years of experience in retail or customer-facing roles (experience in fashion, wellness, or footwear retail is preferred).

• Strong interpersonal and communication skills.

• A go-getter attitude with a customer-first mindset.

• Proficiency with POS systems, Excel, and inventory tools.

• Strong discipline in following store processes and SOPs.

Preferred Qualities

• Passionate about retail, wellness, and lifestyle products.

• Highly organized, action-oriented, and self-driven.

• Flexibility to work weekends, holidays, and in rotational shifts if needed.

• Experience in a D2C or start-up ecosystem is a plus.

Role Summary:

We are seeking an Quick Commerce Manager who will take ownership of managing our growth & operations across key platforms. This includes direct responsibility for platform management, sales and growth delivery, marketing investment planning, and category management. The role works closely withquick commerce platforms (Instamart, Zepto, BigBasket, Blinkit) to drive brand performance.

Key Responsibilities:

• Platform Management: End-to-end management of brand presence across Instamart, Zepto, BigBasket, and Blinkit.
• Sales & Growth: Drive revenue growth and deliver sales targets across platforms.
• Marketing & Promotions: Plan, execute, and monitor marketing investments (ads, promotions, platform campaigns) to optimize ROI.
• Category Management: Own assortment, pricing, and visibility strategies to maximize category share.
• Coordination: Work with internal teams (marketing, supply chain, finance) and external platform teams to ensure smooth operations.
• Performance Tracking: Analyze data, monitor KPIs, and implement corrective actions to achieve business goals.

Ideal Candidate Profile:

• Education: Bachelor’s degree (any discipline).
• Experience: (MANDATORY) 3–4 years of experience managing ecommerce/quickncommerce platforms (Amazon, Flipkart, Instamart, Zepto, BigBasket, Blinkit or similar).

Skills:

• Strong understanding of ecommerce operations, digital marketing levers, and category management.
• Data-driven, analytical mindset with experience using platform dashboards and reports.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, high-growth environment.

Lead innovation in digital commerce?:

• Drive transformation at scale — play a key role in scaling a promising brand across India’s most competitive ecommerce and quick commerce platforms.
• Own and lead end-to-end performance — your strategies and actions will directly shape sales growth, category share, and market positioning.
• Fast-track your professional journey — work in a high-visibility role with senior leadership, gaining exposure to cross-functional and platform teams.
• Be part of something bigger — contribute meaningfully to a high-growth brand’s success story in India’s digital commerce landscape.

We are looking for a data-driven and execution-focused Growth Marketing Manager (Retail) to drive revenue growth, customer retention, and operational efficiency across our EBO (Exclusive Brand Outlet) channel. This role demands strong cross-functional collaboration, campaign planning, and a sharp eye on ROI from offers, seasonal promotions, and repeat customer programs.

Key Responsibilities:

1. Offer & Promotions Strategy:

• Own end-to-end planning and execution of in-store promotional campaigns, product offers, and bundling strategies to drive footfall, conversions, and category growth.

1. Discounting & Margin Control:

• Monitor and optimize discounting structures to ensure profitability while supporting sell-through; work closely with finance and merchandising teams to track impact.

1. Customer Repeat & Retention Drives:

• Design and execute loyalty and reactivation campaigns to drive repeat purchases from existing customers using in-store CRM data and insights.

1. Operations & Store Growth Levers:

• Collaborate with retail ops to implement growth enablers (e.g. staff incentives, conversion targets, ATV/NOB boosters) and drive consistency in execution across stores.

1. Seasonal & Tactical Planning:

• Build and calendarize high-impact seasonal campaigns and local store events in sync with product launches, festivals, and retail opportunities to maximize channel sales.

Assistant Store Manager(Team Leader) – ApnaMart

Key Responsibilities:

Drive store excellence by owning these KPIs:

• Achieve Sales Target % , and deliver NOB % via upselling.
• Maintain high Quality Check Score, Compliance Score and Store Hygiene.
• Improve Customer Retention % through customer engagement.
• Minimize Loss (Shrinkage + DEQ) for inventory integrity.
• Control Cash Shortage —ensure accurate cash handling.
• Maximize Online Fill Rate for omni-channel fulfilment.
• Reduce Attrition through team leadership and support.

Qualifications & Skills:

• Strong leadership, communication, and people management skills.
• Proven ability to drive sales and improve store performance.
• Excellent problem-solving and organizational abilities.
• Proficiency in retail software and Microsoft Office tools.
• 1–3 years of experience in a similar retail role.
• Open for Both Male & Female candidates.
• Qualification: 12th Pass / Graduate

What we Offer:

• Competitive salary with performance-based incentives.
• Growth and advancement opportunities within the company.
• Comprehensive training and development support.
• Dynamic and team-oriented work environment.

Job Title: Project Lead – eCommerce & Retail

Location: Bangalore-Onsite

Job Type: Full-Time

Experience: 8+ years (including 3–5 years in eCommerce & Retail domain)

Job Summary:

We are seeking a skilled and experienced Project Lead with a strong background in eCommerce and Retail domains to lead and deliver digital commerce projects. The ideal candidate will be responsible for planning, execution, monitoring, and closure of projects while ensuring alignment with business goals and client expectations.

Key Responsibilities:

• Lead end-to-end delivery of eCommerce and retail IT projects (B2B/B2C), ensuring quality, timelines, and budget adherence.
• Collaborate with cross-functional teams including design, development, QA, business analysts, and client stakeholders.
• Create detailed WBS, schedules, resource allocation, risk assessments, and mitigation strategies.
• Manage project scope, changes, and client communications effectively to maintain project health.
• Ensure adherence to SDLC/Agile methodologies (Scrum/Kanban).
• Drive daily stand-ups, sprint planning, retrospectives, and client demos.
• Serve as the primary point of contact for clients, ensuring transparency and expectation management.
• Work with solution architects and technical leads to resolve delivery challenges and technical roadblocks.
• Track and report project KPIs, burn rates, velocity, and other delivery metrics.
• Oversee UAT and production go-live activities.
• Conduct post-implementation reviews and prepare project closure documentation.

Required Skills and Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 8+ years of IT experience with at least 3–5 years in eCommerce and Retail project delivery.
• Proven experience managing Salesforce Commerce Cloud, Adobe Commerce (Magento), SAP Hybris, Shopify Plus, or similar platforms .
• Strong knowledge of retail business processes like product catalog, promotions, order lifecycle, inventory, fulfillment, and returns.
• Proficient in Agile, Scrum, and/or Waterfall methodologies .
• Excellent communication, leadership, and stakeholder management skills.
• Hands-on experience with tools like JIRA, Confluence, MS Project, or equivalent.
• Ability to manage multiple stakeholders in global delivery model (onshore-offshore).

Preferred Qualifications:

• Experience working with OMS (KIBO, Manhattan, Sterling), PIM (Akeneo, Salsify), ERP (SAP, Oracle), and Analytics tools .
• Knowledge of cloud platforms (AWS, Azure) and DevOps basics is a plus.

Soft Skills:

• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities and work under pressure.
• Proactive attitude with a customer-first mindset.

Key Responsibilities:

• Manage daily store operations to ensure smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates to achieve sales targets and provide outstanding customer service.
• Monitor store performance and implement strategies to maximize revenue and profitability.
• Ensure effective stock management including inventory control, replenishment, and minimizing shrinkage.
• Maintain high standards of visual merchandising and store presentation.
• Handle customer queries and complaints in a professional manner.
• Conduct staff scheduling, performance reviews, and regular team meetings.
• Ensure compliance with company policies, procedures, and health & safety standards.
• Report key metrics (sales, footfall, customer feedback) to senior management.

Qualifications & Skills:

• Strong leadership, communication, and people management skills.
• Proven ability to drive sales and improve store performance.
• Excellent problem-solving and organizational abilities.
• Proficiency in retail software and Microsoft Office tools.
• 2–3 years of experience in a similar retail role.
• Open for Both Male & Female candidates.
• Qualification: 12th Pass / Graduate

What we Offer:

• Competitive salary with performance-based incentives.
• Growth and advancement opportunities within the company.
• Comprehensive training and development support.
• Dynamic and team-oriented work environment.