6 Retail jobs in Narela

Job Purpose

Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Education Qualifications

Graduation/ Post Graduation

Key Responsibilities

• Set store sales plans and quotas aligned with business objectives.
• Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
• Implement production, productivity, quality, and customer service standards.
• Recommend product lines and ensure appropriate merchandise mix.
• Drive sales, margin, shrink control, inventory management and cost optimization.
• Manage commercials and statutory compliance.
• Manage performance and foster teamwork among store staff.
• Identify and develop talent for critical positions.
• Address customer feedback to improve service and processes.
• Stay updated on competition and manage customer escalations.
• Drive local events and promotions as per marketing calendar.
• Promote a "Customer Obsessed Culture" to prioritize customer centricity.

Key Performance Indicators

• Business Management: Gross Margin, SOH Segment & Brand mix
• Discount Management
• Brand share
• Finance - Paper/card VM Implementation.
• Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.
• Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.
• People Management.
• Business Acumen - profitability, Competition.
• Jio Business - Activations, Recharges, CAF Rejections

Job Requirements

1. Functional Competencies

• Operational Effectiveness
• Finance Management
• Analysis and Problem Solving
• Results Orientation

1. Behavioural Competencies

• Self-Development
• Emotional Intelligence
• Customer Service Orientation
• People Management
• Communication
• Teamwork and Collaboration

Company Overview

Reliance Retail is India's largest and most profitable retailer, renowned for its diversified omni-channel presence and exceptional value proposition. With a loyal customer base exceeding 193 million across the country, Reliance Retail offers superior quality products and an unmatched shopping experience across Consumer Electronics, Fashion & Lifestyle, Grocery, and more. With over 15,000 stores and a notable digital presence, it is a leader in the retail industry.

Job Overview

The Store Manager for Azorte, a premium brand of Reliance, is a senior-level position responsible for overseeing store operations in key locations including Delhi, Amritsar, Gurgaon, and Chandigarh. This full-time role requires a maximum of 10 years of work experience. The Store Manager is crucial in driving retail sales, ensuring excellent customer experiences, and managing store teams.

Qualifications and Skills

• Demonstrated expertise in retail operations with the ability to manage daily store activities effectively (Mandatory skill).
• Proven skills in inventory management to ensure optimal stock levels and minimize shortages (Mandatory skill).
• Strong visual merchandising capabilities to enhance store displays and attract customers (Mandatory skill).
• Effective team management experience, fostering a proactive and high-performance environment.
• In-depth understanding of retail sales strategies and the ability to achieve sales targets consistently.
• Comprehensive store management abilities, with a focus on enhancing business performance.
• Proven track record in boosting customer experience and satisfaction through superior service delivery.
• Experience in KPI tracking to measure and improve store performance metrics diligently.

Roles and Responsibilities

• Oversee daily operations, ensuring the store runs smoothly and efficiently.
• Implement strategic sales plans to meet or exceed store revenue objectives.
• Lead, coach, and develop store team members to enhance skill sets and productivity.
• Maintain optimal inventory levels, ensuring product availability and reducing stockouts.
• Ensure compliance with company policies and procedures, fostering a disciplined environment.
• Analyze sales reports to identify trends and develop action plans for improvement.
• Enhance visual merchandising in-store to drive customer engagement and sales.
• Deliver excellent customer service, resolving issues swiftly and professionally to maintain high customer satisfaction.

Company Overview

TEJOO FASHIONS, established in 1965, is a leader in women's ethnic fashion and is renowned for its commitment to delivering quality, fashionable garments at affordable prices. As a leading manufacturer and wholesaler headquartered in Delhi, we specialize in a variety of garments, including Kurtis, Leggings, Sarees, and Lehenga, to name a few. Lakhmi Chand Tejoo Mal employs between 201-500 people and serves the Fashions and Beauty industry.

Job Overview

Lakhmi Chand Tejoo Mal is seeking a Junior Production Merchandiser for a full-time position located in Delhi. The role involves overseeing the production process and ensuring the smooth execution of orders. The ideal candidate will have excellent communication skills and the ability to manage multiple tasks concurrently, from order execution to preparing cost sheets.

Qualifications and Skills

• Ability to effectively communicate with buyers to ensure all requirements and expectations are met (Mandatory skill).
• Proficiency in executing orders meticulously to meet quality and delivery standards (Mandatory skill).
• Experience in preparing and maintaining detailed cost sheets to manage budget and expenses (Mandatory skill).
• Skilled at obtaining sample approvals from clients or stakeholders to ensure production alignment with expectations.
• Ability to prepare Bill of Materials (BOM) accurately and comprehensively for each production order.
• Competence in tracking materials throughout the entire production process to ensure timely delivery.
• Strong multitasking capabilities to handle various aspects of production simultaneously.
• Good analytical skills for assessing production processes and identifying areas for improvement.

Roles and Responsibilities

• Coordinate with buyers and suppliers to ensure all order specifications are clearly understood and met.
• Manage and execute orders from initial stage through to delivery, ensuring all deadlines are adhered to.
• Develop and maintain cost sheets to track production costs and manage financial details effectively.
• Ensure approval of samples by working closely with clients and production teams for quality consistency.
• Prepare comprehensive BOMs for each order to streamline production processes and resources.
• Monitor material movement and production schedules to meet delivery timelines efficiently.
• Collaborate with cross-functional teams to resolve production issues and improve process efficiencies.
• Maintain regular updates and thorough communication with all stakeholders throughout the production cycle.

Company Overview:

Reliance Retail is India's largest and fastest-growing retailer, known for its diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. With a mission to revolutionize retail in India, Reliance Retail has perfected its capabilities across people, processes, and technology. Catering to over 193 million customers across the country, it offers superior quality products and an unmatched shopping experience in Consumer Electronics, Fashion & Lifestyle, and more.

Job Overview:

We are seeking an experienced Fashion Consultant to join our team at Reliance Retail. As an Executive, you will be based in either Delhi or Mumbai, working full-time. The ideal candidate will have between 1 to 3 years of experience in the retail fashion industry, with a strong understanding of store operations, designer brands, and customer relations. You will provide expert styling advice and foster a luxurious customer experience.

Qualifications and Skills:

• Possess between 1 to 3 years of professional experience in the fashion industry with a deep understanding of retail operations.
• Demonstrated expertise in luxury and designer fashion brands and ability to adapt to new fashion trends quickly.
• Strong ability to provide personalized styling advice, enhancing the customer's shopping experience effectively.
• Excellent customer relation management skills with a focus on building long-lasting client relationships.
• Proficiency in managing store operations and ensuring seamless retail activities.
• Ability to act as a sales consultant with strong persuasive skills to drive sales and achieve targets.
• Must have a keen eye for fashion trends and the ability to incorporate them into a personalized customer shopping experience.
• Exceptional communication and interpersonal skills to interact effectively with diverse clientele and internal teams.

Roles and Responsibilities:

• Provide personalized fashion advice and recommendations tailored to the clients preferences and lifestyle.
• Assist customers in making the right choice of clothing and accessories to enhance their personal style.
• Maintain knowledge of current fashion trends and leverage this information to benefit customers and the store.
• Manage and maintain effective store operations to ensure a high-quality customer experience.
• Build long-term relationships with clients, enhancing customer loyalty and increasing repeat business.
• Collaborate with the store team to achieve sales targets and other business objectives.
• Conduct market research to identify fashion industry trends and consumer preferences.
• Provide feedback to the buying and merchandising teams about customer preferences and trends.