Head of Retail Operations
Posted 1 day ago
Job Viewed
Job Description
Head of Retail
Location - Delhi
CTC - 90 LPA
Job Purpose
The role of Head-Retail requires the management of the day-to-day retail operations effectively and efficiently ensuring achieving sales KPIs in line with Annual Operating Plan, training and developing personnel and ensuring the security of stock, cash, property and equipment.
Principal Responsibilities
A. Sales
• Increase sales in line with the Annual Operating Plan to maximise profitability while reducing costs through well managed operational controls
• Achieve sales targets, Average Transaction Value (ATV), Spend Per Passenger (SPP), Average Selling Price (ASP), Unit Per Transaction (UPT) in line with the Annual Operating Plan
• Drive sales and retail improvements through analysis and support
• Propose measures to improve operational performance
• Ongoing review of sales results versus targets and budget
B. Operations
• Maintain the stability and reputation of the store by complying with legal requirements
• Maintain operations by initiating, coordinating, and enforcing retail operational policies and procedures manual
• Implement and maintain retail operational policies and procedures to incorporate a sales plan, cost control, shrinkage management and reduction, audit compliance and people management
• Contribute to future development at strategic and operational level
• Plan, identify, communicate, and delegate key responsibilities and practices to the store management team to ensure smooth flow of retail operations
• Oversee maintenance of floor standards in terms of furniture, fixtures, equipment.
C. Financial
• Achieve financial objectives by preparing budgets, scheduling expenditure, analysing variances, and initiating corrective actions
• Maximise sales and profitability for the company
• Set monthly targets through Annual Operating Plan
• Update forecast results
D. Staff
• Ensure store operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results
• Maintain store staff by assisting in recruitment, selection, orientation, and training
• Maintain store staff results by coaching, counselling, disciplining, planning, monitoring and appraising job results
• Align store operations management team on Sales targets.
• Develop the sales staff and support areas to optimize sales and profits
• Create and develop a coaching culture as well as promoting an environment that promotes diversity
• Build conducive environment to control employee attrition.
• Lead the store team to deliver a profitable business
• Ensure staff have a high level of customer awareness and product knowledge
• Liaise with Training Department to develop and manage the company’s sales and product training programmes
E. Merchandise
• Review merchandise activities, determining additional sales promotion, authorization stock clearance and studying trends.
• Market merchandise by studying advertising, sales promotions, display plans, analysing operating and financial statements for profitability ratios
• Secure merchandise by implementing security systems and measures
• Set the highest international merchandise standards
• Liaise with Buying department to ensure range and stock levels are consistent with business requirements
F. Customers
• Identify current and future requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Take account of customer’s needs and shopping habits and competitor activity
• Use a range of internal and external information data to initiate business changes and create a customer focused culture
G. Marketing
• Partnering in marketing strategy changes by reviewing seasonality and recency.
H. General
• Stakeholder management with Customs, CISF, BCAS and other Government agencies.
Knowledge, Qualifications, Experience & Skills Experience
• 18 - 20 Years, out of which last 3 years heading Retail Operations of progressively responsible luxury retail company
• Currently heading retail of multi-million turnover business
Education & Qualifications
• Graduate (any stream)/ Postgraduate
Quick Commerce Key Account Manager
Posted 3 days ago
Job Viewed
Job Description
About Us
Stylestry Ventures is a multi-brand house driving growth in both fashion and wellness . We manage:
Stylestry – one of India’s fastest-growing women’s footwear & fashion brands.
Bargad – a transparent wellness brand bringing natural supplements like Shilajit Honey Sticks to global consumers.
We are now expanding aggressively on Quick Commerce platforms (Blinkit, Zepto, Instamart, etc.) and are looking for a Key Account Manager to own and scale this vertical.
Role Overview
This is a high-ownership role where you’ll manage and grow the Q-commerce P&L for both Stylestry and Bargad , ensuring top-line growth, profitability, and brand visibility across platforms.
Key Responsibilities
- Account Management: End-to-end management of Blinkit and other Q-commerce platforms.
- Multi-Brand Ownership: Drive category growth strategies for Stylestry (fashion/footwear) and Bargad (wellness supplements) .
- P&L & Targets: Own sales numbers, margins, and promotional ROI.
- Promotions & Campaigns: Plan, negotiate, and execute deals, activations, and exclusive launches.
- Daily Operations: Track sales, stock levels, fill rates, and campaign performance.
- Content & Listings: Ensure SKUs have optimized content, creatives, and discoverability.
- Competition Tracking: Benchmark against peers, identify gaps, and implement winning strategies.
- Cross-Functional Collaboration: Work with supply chain, marketing, and operations teams for smooth execution.
What We’re Looking For
- 2–5 years of experience in E-commerce / Quick Commerce / Modern Trade .
- Proven track record of handling multiple categories/brands .
- Strong negotiation, analytical, and execution skills.
- Prior experience with Blinkit, Zepto, Instamart, or BigBasket Now preferred.
- A hustler mindset who thrives in fast-paced, high-growth environments.
Head of Innovation and R&D | 15+ yrs | For a leading QSR/Retail Brand | Delhi
Posted 4 days ago
Job Viewed
Job Description
About MetaMorph:
We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—360°.
Role Summary:
Lead the strategic development and execution of product innovation and R&D initiatives for the FMCG business in India and select international markets. Drive breakthrough innovation, streamline product pipelines, and build capabilities to meet evolving consumer needs.
Key Responsibilities:
- Innovation Strategy: Define long-term innovation roadmap across categories (snacks, sweets, ready-to-eat), aligning with brand vision and market trends.
- R&D Leadership: Manage end-to-end product development—from concept to commercialization.
- Team & Capability Building: Grow and mentor cross-functional teams; upskill R&D with emerging tech and consumer insights.
- Collaborations & Partnerships: Engage with academia, startups, ingredient suppliers, and food tech incubators.
- Quality & Compliance: Oversee quality, food safety, regulatory compliance for new products.
- Consumer Orientation: Utilize deep insights and analytics to shape market-fit innovations.
- Cost & Efficiency: Drive cost-effective development through advanced formulation, sourcing, and manufacturing processes.
- IP Management: Secure trademarks, patents, and design rights as needed
Preferred background & domain expertise:
- 15+ years in R&D/Innovation roles—preferably in Indian FMCG majors.
- Proven track record of launching successful product lines and building new categories.
- Expertise in consumer research, food science, process engineering, packaging innovation, and sustainability.
- Advanced qualification (M.Tech/Ph.D.) in Food Technology, Food Science, or related field is preferred.
Core competencies:
- High-impact communication & stakeholder influence
- Passion for consumer-centric innovation
- Adaptability to scaling at large organizations
Retail Associate
Posted 4 days ago
Job Viewed
Job Description
Job Title- Retail Associate
PURPOSE & IMPACT ON ORGANIZATION:
· Contribute to meeting or exceeding store sales and profit targets by:
· Passionately inspiring consumer loyalty to the brand
· Effectively serving and selling to customers
· Diligently executing store operations
KEY RESPONSIBILITIES:
· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
· Execute the Brand Customer Service standards to meet or exceed customers’ expectations
· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
· Use Seasonal Brand and product knowledge effectively during sales interactions
· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
· Adhere to all established policies and procedures
· Execute and maintain established Visual Merchandising and In-Store Communication standards
· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
· Complete cash register transactions quickly and accurately
· Minimize loss in both, the stockroom and the sales floor
· Perform all store operations in a safe, effective and efficient manner
· Collaborate productively and respectfully with team members
· Complete all applicable training programs and effectively apply the learning on the job
· Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
· NA
KEY RELATIONSHIPS:
· Customers
· Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
· Retail Professional Competencies
MINIMUM QUALIFICATIONS:
- High school education is a must
- Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
- Basic numeracy, literacy and verbal communication skills
Quick Commerce Key Account Manager
Posted 1 day ago
Job Viewed
Job Description
Stylestry Ventures is a multi-brand house driving growth in both fashion and wellness . We manage:
Stylestry – one of India’s fastest-growing women’s footwear & fashion brands.
Bargad – a transparent wellness brand bringing natural supplements like Shilajit Honey Sticks to global consumers.
We are now expanding aggressively on Quick Commerce platforms (Blinkit, Zepto, Instamart, etc.) and are looking for a Key Account Manager to own and scale this vertical.
Role Overview
This is a high-ownership role where you’ll manage and grow the Q-commerce P&L for both Stylestry and Bargad , ensuring top-line growth, profitability, and brand visibility across platforms.
Key Responsibilities
Account Management: End-to-end management of Blinkit and other Q-commerce platforms.
Multi-Brand Ownership: Drive category growth strategies for Stylestry (fashion/footwear) and Bargad (wellness supplements) .
P&L & Targets: Own sales numbers, margins, and promotional ROI.
Promotions & Campaigns: Plan, negotiate, and execute deals, activations, and exclusive launches.
Daily Operations: Track sales, stock levels, fill rates, and campaign performance.
Content & Listings: Ensure SKUs have optimized content, creatives, and discoverability.
Competition Tracking: Benchmark against peers, identify gaps, and implement winning strategies.
Cross-Functional Collaboration: Work with supply chain, marketing, and operations teams for smooth execution.
What We’re Looking For
2–5 years of experience in E-commerce / Quick Commerce / Modern Trade .
Proven track record of handling multiple categories/brands .
Strong negotiation, analytical, and execution skills.
Prior experience with Blinkit, Zepto, Instamart, or BigBasket Now preferred.
A hustler mindset who thrives in fast-paced, high-growth environments.
Head of Retail Operations
Posted 1 day ago
Job Viewed
Job Description
Location - Delhi
CTC - 90 LPA
Job Purpose
The role of Head-Retail requires the management of the day-to-day retail operations effectively and efficiently ensuring achieving sales KPIs in line with Annual Operating Plan, training and developing personnel and ensuring the security of stock, cash, property and equipment.
Principal Responsibilities
A. Sales
• Increase sales in line with the Annual Operating Plan to maximise profitability while reducing costs through well managed operational controls
• Achieve sales targets, Average Transaction Value (ATV), Spend Per Passenger (SPP), Average Selling Price (ASP), Unit Per Transaction (UPT) in line with the Annual Operating Plan
• Drive sales and retail improvements through analysis and support
• Propose measures to improve operational performance
• Ongoing review of sales results versus targets and budget
B. Operations
• Maintain the stability and reputation of the store by complying with legal requirements
• Maintain operations by initiating, coordinating, and enforcing retail operational policies and procedures manual
• Implement and maintain retail operational policies and procedures to incorporate a sales plan, cost control, shrinkage management and reduction, audit compliance and people management
• Contribute to future development at strategic and operational level
• Plan, identify, communicate, and delegate key responsibilities and practices to the store management team to ensure smooth flow of retail operations
• Oversee maintenance of floor standards in terms of furniture, fixtures, equipment.
C. Financial
• Achieve financial objectives by preparing budgets, scheduling expenditure, analysing variances, and initiating corrective actions
• Maximise sales and profitability for the company
• Set monthly targets through Annual Operating Plan
• Update forecast results
D. Staff
• Ensure store operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results
• Maintain store staff by assisting in recruitment, selection, orientation, and training
• Maintain store staff results by coaching, counselling, disciplining, planning, monitoring and appraising job results
• Align store operations management team on Sales targets.
• Develop the sales staff and support areas to optimize sales and profits
• Create and develop a coaching culture as well as promoting an environment that promotes diversity
• Build conducive environment to control employee attrition.
• Lead the store team to deliver a profitable business
• Ensure staff have a high level of customer awareness and product knowledge
• Liaise with Training Department to develop and manage the company’s sales and product training programmes
E. Merchandise
• Review merchandise activities, determining additional sales promotion, authorization stock clearance and studying trends.
• Market merchandise by studying advertising, sales promotions, display plans, analysing operating and financial statements for profitability ratios
• Secure merchandise by implementing security systems and measures
• Set the highest international merchandise standards
• Liaise with Buying department to ensure range and stock levels are consistent with business requirements
F. Customers
• Identify current and future requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Take account of customer’s needs and shopping habits and competitor activity
• Use a range of internal and external information data to initiate business changes and create a customer focused culture
G. Marketing
• Partnering in marketing strategy changes by reviewing seasonality and recency.
H. General
• Stakeholder management with Customs, CISF, BCAS and other Government agencies.
Knowledge, Qualifications, Experience & Skills Experience
• 18 - 20 Years, out of which last 3 years heading Retail Operations of progressively responsible luxury retail company
• Currently heading retail of multi-million turnover business
Education & Qualifications
• Graduate (any stream)/ Postgraduate
E-commerce PPC Manager (Google & Meta Ads)
Posted 2 days ago
Job Viewed
Job Description
Every e-commerce brand has that moment.
The product is ready, the store is live, but the growth depends on how well the ads are managed. Sometimes it’s a single campaign that makes all the difference — the right audience, the right creative, and the right bidding strategy that suddenly turns browsers into buyers.
At Finixio, we’ve seen this moment again and again. And we know it takes more than just tools — it takes someone who understands both the detail and the bigger picture. That’s why we’re opening a part-time opportunity for an E-commerce PPC Manager who can help scale online stores through Google and Meta Ads.
What you’ll be doing
Managing and optimizing PPC campaigns on Google Ads and Meta Ads with a focus on e-commerce funnels.
Testing strategies, creatives, and audiences to maximize ROAS and customer acquisition.
Running remarketing campaigns that bring shoppers back and increase lifetime value.
Tracking and analyzing performance metrics (CPC, CPA, CTR, AOV, LTV) and turning data into actionable insights.
Collaborating with our team remotely, balancing flexibility with accountability.
The kind of experience we value
Proven track record running profitable e-commerce campaigns on Google & Meta.
Experience scaling budgets responsibly and profitably.
Familiarity with platforms like Shopify, WooCommerce, or Magento is a plus.
Strong knowledge of performance marketing fundamentals: PPC, bidding models, conversion optimization.
Independent, data-driven, and comfortable making decisions that impact growth.
Why this role matters
For e-commerce brands, ads are more than a line item — they’re the growth engine. This role is about more than launching campaigns; it’s about owning results, experimenting with ideas, and finding what truly drives sustainable growth.
What’s in it for you
Flexible part-time collaboration — work from anywhere, anytime.
Competitive pay tied directly to the impact of your campaigns.
A chance to work on diverse e-commerce brands with international reach.
A professional but creative environment that values testing, learning, and scaling.
How to start the conversation
We’re not looking for polished cover letters. If you’ve ever scaled an e-commerce campaign — maybe you doubled ROAS, turned a small daily budget into consistent sales, or built a funnel that changed a brand’s trajectory — share that story with us. That’s all we need to begin.
At Finixio, we believe great PPC managers aren’t just ad operators. They’re growth partners, storytellers, and problem-solvers. If that’s how you see yourself, let’s talk.
Hashtags
#Finixio #Ecommerce #PPC #GoogleAds #MetaAds #DigitalMarketing #PerformanceMarketing #RemoteWork #PartTimeJobs #GrowthMarketing
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Senior Associate - Retail Banking Ops-Cards Operations Issuing
Posted 3 days ago
Job Viewed
Job Description
Location: REMOTE
Duration: 6 months
Type: Contract
Role Overview
The Chargeback & Card Financial Operations Specialist is responsible for managing end-to-end chargeback handling strategies to safeguard the bank, merchants, and cardholders from financial losses. This role involves implementing effective processes, ensuring compliance with card schemes, and supporting business decisions by balancing risk and service. The position also plays a key role in training, process optimization, and building strong relationships with internal stakeholders and external partners.
Key Responsibilities
Chargeback Management & Dispute Reduction
Develop and implement daily chargeback handling strategies to minimize financial losses.
Analyze disputes and advise acquiring merchants on effective dispute reduction strategies.
Process & Financial Controls
Establish, maintain, and improve operational processes to strengthen financial controls.
Drive initiatives to enhance and optimize profitability for both merchant acquiring and card issuance businesses.
Business Partnership & Risk Management
Collaborate with product and promotions teams to support current and future business requirements.
Ensure an appropriate balance between risk mitigation and customer service excellence.
Compliance & Governance
Monitor and implement compliance requirements mandated by card schemes (Visa, Mastercard, JCB, CUP, Diners, and regional switches).
Develop and maintain internal procedures, compliance programs, and agreements to support product implementation and dispute resolution.
Training & Stakeholder Management
Design and deliver training programs for card center staff to build expertise in financial and chargeback processes.
Build and maintain strong relationships with member banks, ensuring effective service level agreements (SLAs) with internal and external departments.
Quality & Performance Monitoring
Monitor and evaluate quality performance of financial and chargeback operations.
Provide insights and recommendations to improve operational efficiency and dispute resolution outcomes.
Qualifications & Skills
Bachelor’s degree in Finance, Business Administration, or related field (Master’s preferred).
Strong experience in card operations, chargebacks, and dispute management .
Sound knowledge of Visa/Mastercard/other card scheme regulations and compliance requirements .
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and stakeholder management abilities.
Ability to balance business growth, risk management, and customer service.
Head of Innovation and R&D | 15+ yrs | For a leading QSR/Retail Brand | Delhi
Posted 4 days ago
Job Viewed
Job Description
We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—360°.
Role Summary:
Lead the strategic development and execution of product innovation and R&D initiatives for the FMCG business in India and select international markets. Drive breakthrough innovation, streamline product pipelines, and build capabilities to meet evolving consumer needs.
Key Responsibilities:
Innovation Strategy: Define long-term innovation roadmap across categories (snacks, sweets, ready-to-eat), aligning with brand vision and market trends.
R&D Leadership: Manage end-to-end product development—from concept to commercialization.
Team & Capability Building: Grow and mentor cross-functional teams; upskill R&D with emerging tech and consumer insights.
Collaborations & Partnerships: Engage with academia, startups, ingredient suppliers, and food tech incubators.
Quality & Compliance: Oversee quality, food safety, regulatory compliance for new products.
Consumer Orientation: Utilize deep insights and analytics to shape market-fit innovations.
Cost & Efficiency: Drive cost-effective development through advanced formulation, sourcing, and manufacturing processes.
IP Management: Secure trademarks, patents, and design rights as needed
Preferred background & domain expertise:
15+ years in R&D/Innovation roles—preferably in Indian FMCG majors.
Proven track record of launching successful product lines and building new categories.
Expertise in consumer research, food science, process engineering, packaging innovation, and sustainability.
Advanced qualification (M.Tech/Ph.D.) in Food Technology, Food Science, or related field is preferred.
Core competencies:
High-impact communication & stakeholder influence
Passion for consumer-centric innovation
Adaptability to scaling at large organizations