3 Retail jobs in Surat

Company Overview

Shubham K Mart Private Limited, founded by Vijay Kumar Kankariya in March 2019, is a leading national hypermarket chain dedicated to fulfilling retail consumer needs with a wide range of products, from groceries and FMCG to fashion and more. With its inception rooted in value retail, the company quickly expanded to 41 stores across Chhattisgarh, Gujarat, and Rajasthan, with plans for 20 more. With large-format stores and a mission of affordability, Shubham K Mart provides a comprehensive shopping experience in the retail industry.

Job Overview

The Department Manager for Hyper Market at Shubham K Mart Private Limited is a full-time, mid-level position located in Surat, Bharuch, and Ankleshwar. Candidates should possess 4 to 6 years of relevant work experience. The role requires leadership, team management, and a deep understanding of garments product knowledge. The manager will be instrumental in overseeing department operations to ensure high performance and customer satisfaction.

Qualifications and Skills

• Leadership and team development skills are mandatory, focusing on inspiring and motivating staff for optimum performance. (Mandatory skill)
• Comprehensive garments product knowledge is essential for effective department management and customer service. (Mandatory skill)
• Strong proficiency in financial analysis tools to accurately evaluate department performance and contribute to budget planning.
• Expertise in conflict resolution techniques to effectively handle internal and customer disputes and foster a positive environment.
• Data-driven decision making skills to utilize analytics in strategizing and improving department efficiency.
• Familiarity with change management strategies to smoothly implement upgrades and changes within the department.
• Knowledge of supply chain management to ensure the steady and timely flow of products to the department.
• Capability in strategic planning to develop and execute departmental goals and initiatives aligned with organizational objectives.

Roles and Responsibilities

• Oversee daily department operations, ensuring efficiency and alignment with company standards and objectives.
• Lead, train, and develop team members to maintain high levels of customer service and staff performance.
• Manage inventory control processes to ensure adequate stock levels and prevent overstocking or shortages.
• Analyze sales figures and reports to identify trends, implement strategies, and boost department profitability.
• Collaborate with other departments to optimize store operations and customer experience.
• Ensure compliance with health, safety, and quality regulations to guarantee a safe shopping environment.
• Foster a customer-centric attitude within the team, addressing customer inquiries and resolving issues promptly.
• Contribute to the design and arrangement of in-store displays to enhance product visibility and sales.

JOB DESCRIPTION

Job Role: Store Executive

Job Role ID:

SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE

Outlines the count of employees reporting and financial and geographic scope of the role

Job Role Variant: Store Executive

Manager Job Position: Store Manager

Job Position ID:

Value Stream: Asset Operations

Job Family: Manufacturing

Sub-Job Family: Material Management

Grade/Level:

Location:

SECTION II: PURPOSE OF THE ROLE

A two to three line statement outlining the objective or the reason for which the job exists.

Responsible for precise materials handling, timely deliveries, and optimal resource management with the objective of ensuring seamless store operations, while maintaining compliance with safety and statutory regulations

SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE

List of responsibilities attached to the role are documented below. These responsibilities are representative and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role

Responsibilities

Policies, Processes & Procedures

• Conduct day to day activities & follow all relevant policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
• Adhere to established Standard Operating Procedures (SOPs) for inventory & warehouse management, ensuring timely and periodic compliance with the prescribed protocols.
• Keep self abreast with leading practices & trends and contribute to the identification of continuous improvement of systems, processes and procedures

Store/ Inventory Management & Operations

• Carry out functions of the receipt division, ensuring meticulous reception of materials and validate incoming receipts against corresponding consignments.
• Supervise the unloading procedure for consignments, ensuring adherence to established safety and efficiency protocols.
• Conduct thorough physical inspections of received materials, verifying alignment with consignment documentation and facilitate collaborative inspections with requisitioning users upon receipt of materials.
• Exercise seamless and systematic transfer of materials to permanent storage locations, adhering safety and security protocols.
• Manage the issuance and receipt of materials, ensuring timely availability of the right materials according to plant requirements for the respective categories.
• Implement stringent measures to ensure secure and organized storage of materials within designated areas
• Precisely label products and meticulously document delivery processes, ensuring compliance with all necessary procedures
• Assist Stores Manager for MIS reports / dashboard for inventory modelling, analysis, etc. with clear classification on various types of materials viz. insurance, stock controlled, procure to consume, slow and fast moving etc.
• Assist Stores Manager in liquidation of surplus and obsolete materials.
• Assist scrap management related activities as per SOP's.
• Carryout physical verification & preservation of materials as per SOP's.
• Establish and co-ordinate good inter-departmental relationship with customer orientation mindset.

Safety & Compliance

• Ensure compliance with statutory and regulatory requirements related to materials management, ensuring the store's operations are in accordance with legal standards & departmental goals.
• Ensure strict adherence to Health, Safety, Environment, and Fire (HSEF) guidelines, as well as FIFO/FEFO methodology for materials handling.
• Participate in management audit reviews concerning on-site materials, addressing any identified issues and implementing corrective actions.

People Management

• Provide clear instructions and guidance to contract workers, ensuring their effective contribution to seamless store activities.
• Contribute insights for operational-level manpower planning, facilitating the smooth execution of store operations with utmost efficiency
• Provide adept insight and guidance to contract labour and workforce engaged in pivotal store operations
• Ensure all workers in the section undergo thorough trainings related to store operations processes and safety compliances

SECTION IV: SUCCESS METRICS

Metrics that are used to evaluate the success / performance of the role; specific targets do not need to be included as those would change from Y-o-Y

• % daily demand fulfilment
• Amount of volumes handled
• On-time delivery rate
• Adherence to Safety compliances
• Zero Safety Incidents

SECTION V: OPERATING NETWORK

Key interactions which are essential to execute the role. This will include both internal and external stakeholders

Key Interactions:

Internal: Production, Engineering & Maintenance, Material, Warehouse, Quality, P&C, Purchase, Finance, IDT

External: Vendors, Customers, Transporters

SECTION VI: KNOWLEDGE AND COMPETENCIES

Minimum qualification, technical competencies and capabilities which are essential to execute the role. It may not be a reflection of job holder's own qualification and competencies

Education Qualifications: Diploma of Engineering or Technology (Mechanical/Electrical/Chemical)

Experience (Must Have / Good to Have): 2 - 9 years of experience. Experience of supply chain management in similar plant operations environment; Experience in relevant E&M direct field experience (preferably in rotary of petrochemical/ refinery) and in functions like engineering, maintenance, planning, material, automation, material handling, systems, procurement and contracts, etc.

FUNCTIONAL COMPETENCIES

BEHAVIORAL COMPETENCIES

Functional / Behavioural competencies required to execute the role

• Familiarity with Petrochemical/ refinery Equipment's
• Understanding of Standard Engineering & Maintenances Practices and Reliability
• Exposure to Equipment Spares, Bulk Materials, etc.
• Ability to handle store equipments(cranes, fork lifts etc.)
• Knowledge of Statutory Regulations and Safety Hazards
• Planning and decision making
• Experience of handling contract workers

SECTION VII: CAREER MOVEMENTS

An outline of roles leading up to and out of the current role to contextualize career movement

Feeder Roles:

Possible Next Role Movement: Store Manager