62 Retail jobs in Ulhasnagar
Remote Retail Sales Associate
400703 Thane, Maharashtra
₹28000 Annually
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Our client is a highly respected national retailer looking to expand its customer outreach through innovative and engaging remote sales channels. We are seeking a motivated and customer-centric Remote Retail Sales Associate to join our virtual team. This is a fully remote position, allowing you to work from the comfort of your home, serving customers across various regions. The ideal candidate will possess exceptional communication and interpersonal skills, a proactive attitude, and a passion for sales and customer service. Responsibilities include engaging with potential customers via phone, chat, and email, understanding their needs, recommending suitable products, processing orders, and providing post-sales support. You will be an ambassador for our brand, ensuring every customer interaction is positive and productive. Success in this role requires self-discipline, excellent time management, and the ability to meet sales targets in a remote setting. You will be provided with comprehensive training on our products, sales processes, and the necessary tools to excel. If you are a driven individual looking for a flexible and rewarding career in retail sales without the need to commute, this is the perfect opportunity for you. Join our expanding virtual sales force and help us connect with customers nationwide.
Key Responsibilities:
Key Responsibilities:
- Engage with customers remotely via phone, email, and chat to provide product information and sales support.
- Understand customer needs and recommend appropriate products and solutions.
- Process customer orders accurately and efficiently.
- Provide excellent post-sales support, including issue resolution and follow-ups.
- Meet and exceed individual and team sales targets.
- Maintain detailed records of customer interactions and sales transactions.
- Stay updated on product knowledge, promotions, and company policies.
- Collaborate with the sales team to share best practices and achieve collective goals.
- Adhere to all remote work policies and maintain a professional home office environment.
- Contribute to a positive and productive virtual team culture.
- Proven experience in sales, customer service, or a related role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly, approachable demeanor.
- Ability to persuade and close sales effectively.
- Proficiency in using computers, CRM software, and online communication tools.
- Self-motivated, disciplined, and able to work independently from home.
- Ability to manage time effectively and meet sales quotas.
- High school diploma or equivalent; associate's degree or some college coursework is a plus.
- A quiet, distraction-free home workspace with a reliable internet connection.
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E-commerce Marketing Manager
400601 Thane, Maharashtra
₹900000 Annually
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Our client is seeking an innovative and results-driven E-commerce Marketing Manager to lead their online sales and marketing efforts based in Thane, Maharashtra, IN . This role is crucial for driving online revenue growth, enhancing brand visibility, and optimizing the customer journey across all digital platforms. You will be responsible for developing and executing comprehensive e-commerce strategies, managing social media campaigns, and leveraging data analytics to inform decision-making. The ideal candidate possesses a strong understanding of digital marketing trends, SEO/SEM, content marketing, and social media engagement.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute a comprehensive e-commerce strategy to drive online sales and profitability.
- Manage and optimize the company's e-commerce website, ensuring a seamless user experience and high conversion rates.
- Plan, implement, and manage digital marketing campaigns across various channels, including SEO, SEM, email marketing, and social media advertising.
- Oversee social media presence, creating engaging content, managing communities, and driving social commerce initiatives.
- Analyze website traffic, sales data, and marketing campaign performance using analytics tools (e.g., Google Analytics) to identify trends and opportunities.
- Develop and implement customer retention strategies, including loyalty programs and personalized marketing efforts.
- Collaborate with product development, sales, and customer service teams to ensure alignment and cohesive brand messaging.
- Manage the e-commerce budget effectively, ensuring optimal return on investment for all marketing activities.
- Stay current with e-commerce best practices, industry trends, and emerging technologies.
- Manage relationships with external agencies and vendors as needed.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field.
- Minimum of 5 years of experience in e-commerce marketing, with a strong focus on online sales and digital strategy.
- Proven track record of successfully managing and growing e-commerce platforms.
- In-depth knowledge of SEO, SEM, PPC, email marketing, and social media marketing strategies.
- Experience with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
- Excellent analytical, strategic thinking, and project management skills.
- Strong leadership and team management capabilities.
- Exceptional communication and interpersonal skills.
- Creative thinking and a passion for digital innovation.
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Senior E-commerce Operations Manager
400601 Thane, Maharashtra
₹90000 Annually
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Our client, a rapidly expanding online retail business, is seeking a highly organized and experienced Senior E-commerce Operations Manager to oversee their operations in Thane, Maharashtra . This critical role involves managing the entire online sales process, from website management and order fulfillment to inventory control and customer service. The ideal candidate will have a strong understanding of e-commerce platforms, logistics, and digital marketing, with a focus on driving efficiency and customer satisfaction.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily e-commerce operations, ensuring seamless functionality of the online store and associated platforms.
- Manage inventory levels, stock replenishment, and warehouse logistics to prevent stockouts and minimize carrying costs.
- Supervise order processing, fulfillment, and shipping operations to ensure timely and accurate delivery.
- Develop and implement strategies to improve the online customer experience, including website usability and checkout process optimization.
- Manage relationships with third-party logistics (3PL) providers and shipping carriers.
- Monitor website performance, analyze sales data, and generate reports to identify trends and opportunities.
- Implement and manage return and exchange processes, ensuring customer satisfaction.
- Collaborate with marketing teams to align promotions and campaigns with operational capabilities.
- Ensure compliance with all relevant e-commerce regulations and data privacy standards.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Manage customer service inquiries and resolve issues promptly and professionally.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of inventory management, order fulfillment, and supply chain logistics.
- Experience with digital marketing and customer acquisition strategies is a plus.
- Excellent analytical and problem-solving skills.
- Proficiency in data analysis tools and MS Excel.
- Strong leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic e-commerce environment.
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2
Senior Operations Manager - Retail Expansion
400601 Thane, Maharashtra
₹85000 month
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Our client, a prominent retail conglomerate, is seeking an accomplished Senior Operations Manager to spearhead their ambitious retail expansion initiatives across new markets. This role is based in Thane, Maharashtra and requires a strategic thinker with a proven track record in successfully launching and managing retail operations. The Senior Operations Manager will be responsible for developing and executing expansion plans, overseeing store setups, managing operational workflows, ensuring brand standards are met, and driving profitability for new retail outlets. The ideal candidate will possess strong leadership skills, excellent project management capabilities, and a deep understanding of the retail landscape.
Responsibilities:
Qualifications:
This is an exciting opportunity for a driven operations leader to make a significant impact on our client's growth trajectory in Thane, Maharashtra and beyond. Competitive salary and benefits are offered.
Responsibilities:
- Develop and implement detailed operational plans for new retail store openings, from site selection support to grand opening execution.
- Oversee the setup and launch of new retail locations, ensuring all operational aspects are addressed efficiently and on time.
- Manage existing store operations to ensure consistent brand standards, optimal customer experience, and operational efficiency.
- Develop and implement operational policies and procedures to support business growth and scalability.
- Lead and mentor store management teams, providing guidance on operational best practices, performance management, and staff development.
- Monitor key performance indicators (KPIs) for retail operations, identifying areas for improvement and implementing corrective actions.
- Manage budgets for store operations and expansion projects, ensuring cost-effectiveness.
- Collaborate with merchandising, marketing, and HR departments to ensure seamless integration of operations with other business functions.
- Conduct regular site visits to assess store performance, identify operational challenges, and provide on-site support.
- Ensure compliance with all health, safety, and legal regulations across all retail locations.
- Analyze market trends and competitor activities to inform expansion strategies and operational adjustments.
- Drive initiatives to improve customer satisfaction and loyalty within the retail network.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field. An MBA or relevant Master's degree is a plus.
- Minimum of 7 years of experience in retail operations management, with a significant focus on expansion or new store openings.
- Demonstrated success in leading and managing teams in a retail environment.
- Strong understanding of retail operations, including inventory management, visual merchandising, customer service, and P&L management.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Proficiency in retail management software and MS Office Suite.
- Exceptional leadership, communication, and interpersonal skills.
- Strategic thinking and problem-solving abilities.
- Willingness to travel extensively as required for expansion projects.
- A passion for retail and a commitment to delivering outstanding customer experiences.
This is an exciting opportunity for a driven operations leader to make a significant impact on our client's growth trajectory in Thane, Maharashtra and beyond. Competitive salary and benefits are offered.
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3
Supply Chain Logistics Manager - E-commerce Focus
400601 Thane, Maharashtra
₹950000 Annually
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Our client, a leading player in the e-commerce sector, is seeking an experienced Supply Chain Logistics Manager for its operations in Thane, Maharashtra, IN . This role will be responsible for managing and optimizing the company's end-to-end supply chain and logistics operations to ensure efficient and timely delivery of goods to customers. The ideal candidate will have a strong background in logistics management, warehousing, inventory control, and transportation, with a specific focus on e-commerce fulfillment. You will be responsible for developing and implementing strategies to improve delivery times, reduce logistics costs, and enhance customer satisfaction. Key duties include managing third-party logistics (3PL) providers, overseeing warehouse operations, optimizing inventory levels, and ensuring compliance with safety and regulatory standards. You will analyze supply chain data to identify bottlenecks and implement process improvements. This position requires strong analytical skills, excellent negotiation abilities with carriers and vendors, and robust leadership qualities to manage a team. The role operates on a hybrid model, requiring some on-site presence for operational oversight and team collaboration.
Qualifications:
Qualifications:
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum of 6 years of experience in supply chain and logistics management, with a significant focus on e-commerce operations.
- Proven experience in managing warehousing, inventory control, and transportation operations.
- Strong understanding of supply chain software and systems (WMS, TMS, ERP).
- Excellent analytical, problem-solving, and decision-making skills.
- Demonstrated ability to negotiate with 3PL providers and carriers.
- Strong leadership and team management skills.
- Proficiency in MS Office Suite, particularly Excel.
- Knowledge of customs regulations and international logistics is a plus.
- Fluency in English and Marathi is highly desirable.
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Beauty and Wellness E-commerce Manager
400601 Thane, Maharashtra
₹75000 Annually
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Our client is seeking an experienced and results-driven Beauty and Wellness E-commerce Manager to lead our online sales and marketing efforts based in Thane. This role is crucial for driving growth and enhancing brand presence in the digital space. You will be responsible for developing and executing comprehensive e-commerce strategies, managing the online product catalog, optimizing website performance, and overseeing digital marketing campaigns. Key responsibilities include analyzing sales data, identifying market trends, managing customer experience on the website, and coordinating with the marketing and creative teams. The ideal candidate will have a strong understanding of the beauty and wellness industry, proven experience in e-commerce management, and expertise in SEO, SEM, social media marketing, and content creation. Excellent analytical, project management, and communication skills are essential. You should be proficient in e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics). This position requires a creative thinker with a passion for beauty and wellness products, a keen eye for detail, and the ability to drive sales through effective online strategies. You will be instrumental in shaping the online customer journey, ensuring a seamless and engaging shopping experience that reflects our brand's values and commitment to quality. Collaboration with product development, supply chain, and customer service teams will be key to success, ensuring alignment across all aspects of the business. We are looking for a proactive individual who can identify new opportunities for growth, optimize conversion rates, and build a loyal online customer base, driving revenue and brand equity in a competitive market.
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E-commerce Marketing Manager
400601 Thane, Maharashtra
₹70000 Annually
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Our client is seeking an experienced and results-driven E-commerce Marketing Manager to lead their online sales and digital presence efforts in Thane. This is an office-based role, providing a collaborative environment for innovation and strategy development. You will be responsible for developing and implementing comprehensive e-commerce marketing strategies to drive traffic, increase conversions, and maximize online revenue. Your duties will include managing all aspects of the e-commerce platform, optimizing product listings, overseeing paid advertising campaigns (PPC, social media ads), email marketing, SEO, and content marketing. You will analyze website performance, identify trends, and implement strategies to improve customer acquisition and retention. Collaboration with the sales, product development, and creative teams will be essential to ensure a cohesive brand experience across all digital touchpoints. We are looking for an individual with a proven track record of success in e-commerce marketing, a deep understanding of digital marketing channels, and proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics). Strong analytical, problem-solving, and project management skills are required. A Bachelor's degree in Marketing, Business Administration, or a related field is preferred, along with at least 4 years of experience in e-commerce marketing.
Responsibilities:
Responsibilities:
- Develop and execute e-commerce marketing strategies to drive sales and customer acquisition.
- Manage and optimize online advertising campaigns (Google Ads, social media advertising).
- Implement SEO strategies to improve organic search rankings.
- Oversee email marketing campaigns and customer segmentation.
- Analyze website traffic, sales data, and customer behavior to identify trends and opportunities.
- Manage the e-commerce platform, including product merchandising and promotions.
- Collaborate with cross-functional teams to ensure brand consistency and optimal customer experience.
- Monitor competitor activities and industry best practices.
- Report on key performance indicators (KPIs) and provide insights for improvement.
- Proven experience in e-commerce marketing and digital strategy.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong knowledge of SEO, SEM, PPC, email marketing, and social media marketing.
- Experience with web analytics tools (e.g., Google Analytics).
- Excellent analytical and problem-solving skills.
- Strong understanding of customer journey mapping and conversion rate optimization.
- Bachelor's degree in Marketing or Business Administration, or equivalent experience.
- At least 4 years of experience in e-commerce marketing.
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6
E-commerce Operations Manager
122002 Thane, Maharashtra
₹70000 Annually
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Our client is seeking a strategic and results-oriented E-commerce Operations Manager to oversee all aspects of our online sales channels. This hybrid role requires a blend of strategic planning, operational execution, and a deep understanding of the e-commerce landscape. You will be responsible for managing the online store, optimizing the customer journey, and ensuring efficient order fulfillment and inventory management. The ideal candidate will have a proven track record in e-commerce management, strong analytical skills, and a passion for delivering exceptional customer experiences. You will work closely with marketing, sales, and logistics teams to drive online sales growth and enhance operational efficiency. Key responsibilities include managing website content and product listings, implementing marketing campaigns, analyzing sales data, optimizing conversion rates, and resolving customer inquiries. This position offers an exciting opportunity to shape our e-commerce strategy and contribute to our company's digital growth. The hybrid nature of the role allows for collaborative in-office work and focused remote management of operational tasks. This role is based in Thane, Maharashtra, IN , and offers a dynamic and challenging work environment.
Responsibilities:
Responsibilities:
- Manage and optimize the company's e-commerce platform and online store.
- Oversee product merchandising, content management, and inventory levels.
- Develop and execute e-commerce marketing strategies and campaigns.
- Analyze sales data and customer behavior to identify trends and opportunities.
- Optimize website performance, user experience, and conversion rates.
- Manage order fulfillment, shipping, and return processes.
- Provide excellent customer service and resolve e-commerce related inquiries.
- Collaborate with cross-functional teams to ensure seamless operations.
- Stay updated with e-commerce best practices and emerging technologies.
- Monitor and report on key e-commerce performance metrics.
- Bachelor's degree in Business, Marketing, IT, or a related field.
- Minimum of 5 years of experience in e-commerce operations and management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong analytical and data interpretation skills.
- Knowledge of digital marketing strategies (SEO, SEM, social media marketing).
- Experience with inventory management and order fulfillment systems.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work effectively in a hybrid work environment.
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7
Remote E-commerce Operations Manager
400601 Thane, Maharashtra
₹75000 Annually
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Our client is seeking an experienced and highly organized Remote E-commerce Operations Manager to oversee all aspects of their online sales operations. This fully remote position requires a proactive individual with a strong understanding of e-commerce platforms, supply chain management, inventory control, and customer service. You will be responsible for ensuring the smooth and efficient execution of online orders, from website management and order processing to fulfillment, shipping, and returns. The ideal candidate will have a proven track record in managing e-commerce operations, optimizing processes, and driving customer satisfaction. You will work closely with marketing, sales, and logistics teams to ensure a seamless customer experience and efficient inventory management. Key responsibilities include managing the e-commerce platform, monitoring inventory levels, coordinating with third-party logistics providers, analyzing sales data, and implementing strategies to improve conversion rates and reduce operational costs. Excellent communication, problem-solving, and leadership skills are essential, as is the ability to manage multiple priorities in a fast-paced, remote environment. Proficiency in e-commerce platforms (e.g., Shopify, Magento), inventory management systems, and analytics tools is required. A Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field, along with a minimum of 5 years of experience in e-commerce operations, is necessary. This remote role offers the flexibility to manage operations effectively from anywhere, contributing directly to the growth and success of our client's online business.
Responsibilities:
Qualifications:
Responsibilities:
- Manage day-to-day e-commerce operations and website performance.
- Oversee order processing, fulfillment, and shipping logistics.
- Monitor and manage inventory levels across all sales channels.
- Coordinate with suppliers and third-party logistics providers.
- Analyze sales data and key performance indicators (KPIs) to identify trends and opportunities.
- Implement strategies to improve conversion rates and customer retention.
- Ensure excellent customer service and timely resolution of issues.
- Manage product listings, pricing, and promotional activities online.
Qualifications:
- Bachelor's degree in Business, Marketing, or Supply Chain Management.
- Minimum 5 years of experience in e-commerce operations management.
- Proficiency with e-commerce platforms and inventory management systems.
- Strong understanding of online sales, fulfillment, and logistics.
- Excellent analytical and problem-solving skills.
- Effective communication and leadership abilities.
- Proven ability to manage operations remotely and independently.
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Senior Retail Sales Specialist - Remote
400601 Thane, Maharashtra
₹45000 Annually
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We are seeking a highly motivated and experienced Senior Retail Sales Specialist to join our dynamic remote team. In this fully remote position, you will be instrumental in driving sales, providing exceptional customer service, and contributing to the overall success of our client's retail operations from the comfort of your home office. Your primary responsibilities will include engaging with customers via various digital channels, including live chat, email, and video conferencing, to understand their needs and recommend suitable products. You will be expected to maintain a deep understanding of our client's product catalog, promotions, and policies. This role requires a proactive approach to problem-solving and a commitment to achieving and exceeding sales targets. You will also be responsible for processing sales transactions accurately, managing customer inquiries, and resolving any issues that may arise with professionalism and efficiency. Collaboration with other remote team members and departments will be crucial for sharing insights and best practices. We are looking for an individual who is adept at building rapport with customers and creating a positive and engaging sales experience. Excellent communication skills, both written and verbal, are paramount. The ideal candidate will possess strong organizational skills, the ability to multitask effectively in a fast-paced environment, and a proven track record of success in remote sales or customer-facing roles. Proficiency in using CRM software and other sales enablement tools is highly desirable. This is an excellent opportunity to leverage your sales expertise in a flexible, remote-first environment. If you are a results-oriented professional with a passion for retail and customer satisfaction, we encourage you to apply.
Responsibilities:
Responsibilities:
- Exceed monthly and quarterly sales targets through effective customer engagement.
- Provide comprehensive product information and personalized recommendations to customers.
- Handle customer inquiries and resolve complaints in a timely and satisfactory manner.
- Process sales transactions accurately and efficiently using designated systems.
- Maintain customer records and update sales data in the CRM system.
- Collaborate with the sales team to share market insights and identify new opportunities.
- Stay updated on product knowledge, industry trends, and competitor activities.
- Contribute to the development of sales strategies and initiatives.
- Proven experience in retail sales or a similar customer-facing role.
- Demonstrated ability to meet and exceed sales goals.
- Excellent communication, interpersonal, and negotiation skills.
- Strong understanding of sales principles and customer service best practices.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and manage time effectively in a remote setting.
- High school diploma or equivalent; Bachelor's degree in Business or a related field is a plus.
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