What Jobs are available for Sales Collaboration in India?
Showing 1824 Sales Collaboration jobs in India
Head of Sales Strategy
Posted 16 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement a comprehensive sales strategy that aligns with the company's overall business objectives and growth targets.
- Analyze market trends, competitive landscapes, and customer needs to identify strategic growth opportunities.
- Design and optimize sales processes, methodologies, and playbooks to enhance efficiency and effectiveness.
- Lead the development and deployment of sales enablement tools and training programs for the sales force.
- Collaborate closely with marketing, product, and customer success teams to ensure a unified go-to-market approach.
- Set sales targets, performance metrics, and KPIs, and monitor progress against them.
- Conduct in-depth analysis of sales data to identify areas for improvement and forecast future sales performance.
- Manage the sales pipeline, ensuring accurate forecasting and resource allocation.
- Develop and maintain strong relationships with key clients and strategic partners.
- Lead and mentor a team of sales strategists and analysts, fostering a culture of continuous learning and high performance.
- Evaluate and recommend new sales technologies and platforms to support strategic goals.
- Prepare executive-level reports and presentations on sales performance and strategic initiatives.
- Drive initiatives to improve customer acquisition, retention, and lifetime value.
- Master's degree in Business Administration, Marketing, or a related field.
- Minimum of 8-12 years of progressive experience in sales, with a strong focus on sales strategy, operations, or sales enablement.
- Proven track record of developing and executing successful sales strategies that have driven significant revenue growth.
- Deep understanding of sales methodologies, CRM systems (e.g., Salesforce), and sales analytics tools.
- Exceptional analytical and quantitative skills, with the ability to translate data into actionable insights.
- Strong leadership and team management capabilities.
- Excellent communication, presentation, and negotiation skills.
- Strategic thinker with a proactive and results-oriented approach.
- Ability to work effectively in a fast-paced, dynamic business environment.
- Experience in B2B sales, particularly in the technology or manufacturing sectors, is a plus.
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Director of Sales Strategy
Posted 25 days ago
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Job Description
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B2B Sales & Strategy Specialist
Posted 23 days ago
Job Viewed
Job Description
Job Description
We're Hiring:
B2B Sales & Strategy Specialist
Location: Trivandrum or Cochin (Willing to Travel)
Futuremug , Indias No.1 AI-powered HR Tech Platform, is on a mission to empower 1 million people by 2028 through cutting-edge interview and assessment solutions. Were not just looking for a traditional sales professional were seeking an energetic, ideadriven individual who is passionate about product selling, building strategic collaborations, and driving new initiatives. At Futuremug, were already making a difference from empowering over 10,000 women across India in partnership with HerKey, to conducting career assessments for students with ASAP Kerala, and partnering with industries to integrate our interview and assessment platforms. Join us in shaping the future of hiring and talent empowerment.
Eligibility Criteria:
Minimum 3 years of experience in B2B sales
Prior experience in selling HR technology products or IT solutions
Understanding of HR solution trends, market strategies, and competitor landscape
Strong communication, negotiation, and relationship-building skills
Roles & Responsibilities:
Drive end-to-end B2B sales for Futuremugs core services
Identify and connect with key decision-makers across corporates (HR Managers, CHROs, etc.)
Manage the entire sales cycle from lead generation to deal closure
Conduct product demos, prepare proposals, and negotiate terms
Design marketing campaigns and collaborate with the digital team to implement them
Maintain accurate records via MIS reports, trackers, and CRM tools
Prepare sales forecasts and regularly update the opportunity pipeline
Provide insights on market intelligence, competitor activity, and growth strategies
Build and nurture strong client relationships for long-term success
Continuously engage in prospecting, outreach, and networking
Analyze sales performance and share actionable insights for improvement
Collect client feedback and share with internal product and tech teams
Collaborate with other departments for smooth execution and delivery
Remuneration & Perks:
Attractive fixed + variable pay
Incentives, travel allowances, and additional benefits as per company norms
Opportunity to be a part of Indias fastest-growing HR Tech start-up
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B2B Sales & Strategy Specialist
Posted 27 days ago
Job Viewed
Job Description
We're Hiring:
B2B Sales & Strategy Specialist
Location: Trivandrum or Cochin (Willing to Travel)
Futuremug , Indias No.1 AI-powered HR Tech Platform, is on a mission to empower 1 million people by 2028 through cutting-edge interview and assessment solutions. Were not just looking for a traditional sales professional were seeking an energetic, ideadriven individual who is passionate about product selling, building strategic collaborations, and driving new initiatives. At Futuremug, were already making a difference from empowering over 10,000 women across India in partnership with HerKey, to conducting career assessments for students with ASAP Kerala, and partnering with industries to integrate our interview and assessment platforms. Join us in shaping the future of hiring and talent empowerment.
Eligibility Criteria:
Minimum 3 years of experience in B2B sales
Prior experience in selling HR technology products or IT solutions
Understanding of HR solution trends, market strategies, and competitor landscape
Strong communication, negotiation, and relationship-building skills
Roles & Responsibilities:
Drive end-to-end B2B sales for Futuremugs core services
Identify and connect with key decision-makers across corporates (HR Managers, CHROs, etc.)
Manage the entire sales cycle from lead generation to deal closure
Conduct product demos, prepare proposals, and negotiate terms
Design marketing campaigns and collaborate with the digital team to implement them
Maintain accurate records via MIS reports, trackers, and CRM tools
Prepare sales forecasts and regularly update the opportunity pipeline
Provide insights on market intelligence, competitor activity, and growth strategies
Build and nurture strong client relationships for long-term success
Continuously engage in prospecting, outreach, and networking
Analyze sales performance and share actionable insights for improvement
Collect client feedback and share with internal product and tech teams
Collaborate with other departments for smooth execution and delivery
Remuneration & Perks:
Attractive fixed + variable pay
Incentives, travel allowances, and additional benefits as per company norms
Opportunity to be a part of Indias fastest-growing HR Tech start-up
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Sales Strategy and Operations Manager, APJ GSO
Posted today
Job Viewed
Job Description
This role is open to candidates based in Delhi or Bangalore.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
The Amazon Web Services (AWS), India Global Sales Operations (APJ AGS GSO) team is seeking a a self-directed, motivated, and structured sales operations professional who is passionate about enhancing operational efficiency of our sales organization by driving process improvements, leveraging technology, and collaborating closely with global and regional stakeholders as we grow our business and expand our product mix. This includes managing the Operating Cadence governance, supporting the Monthly Metric Review (MMR), the APJ AGS leadership team Business Management Review (BMR), and the Area BMR processes, identifying technologies to streamline workflows and reduce manual efforts, and standardizing processes with global and regional teams. They will have the ability to earn trust through performance and relationship building, have strong business acumen and be able to connect financial data to technology, and develop processes to assist the teams in meeting their objectives. They will develop detailed revenue attainment and support customer adoption plans, report progress against those plans to management and help improve cross-organizational processes and systems. They will partner with other AWS team leaders in finance, marketing, billing, product management, and customer support to create and refine the tools needed to generate productivity increases.
The successful candidate must be able to roll-up their sleeves and dive deep into unclearly defined spaces and instill proper levels of structure and control. They should be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They should be experienced at working with applications to automate manual processes. They should have superb communication and customer-relationship skills, excellent process optimization acumen, and be a passionate advocate for their customers to other internal stakeholders.
Key job responsibilities
- Managing financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reporting
- Developing metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Leading development of and implementation of forecast models/methodologies, owning quantitative analysis of sales team performance
- Developing and implementation of performance dashboards that encompass key metrics
- Making recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM tools,
- Identify opportunities to improve the operating cadence and reporting processes, implementing process enhancements and automation where possible.
- Leading territory planning, account segmentation & quota development
- Own the Operating Cadence calendar for the business, including scheduling regular business reviews, updating and publishing the calendar, and communicating changes to stakeholder groups.
- Support the Monthly review process for the business, including coordinating data collection, analysis, presentation preparation, and facilitation of the monthly review meeting.
- Support the leadership team, ensuring all necessary metrics, performance updates, and action items are captured and communicated effectively.
- Collaborate cross-functionally with other geo and global teams to ensure alignment and consistency in cadence, processes, and performance management.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field
- 10+ years of experience in a sales operation, business operation, or finance role, preferably in a global, matrixed organization
- 5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecasting
- Strong business-process design experience, written and verbal communication skills, as well as the ability to work effectively across internal and external organizations
- Excellent data analysis and data visualization capabilities, with proficiency in tools like Excel, Salesforce, Tableau and PowerPoint.
Preferred Qualifications
- Strong project management and process improvement skills.
- Experience with recurring-revenue business models; ability to predict and forecast business based on deep dive of past trends, new wins and seasonality.
- Effective communication and presentation skills, with the ability to translate data into actionable insights
- Experience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformation
- Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business
- Demonstrated problem-solving and critical thinking skills, with a solutions-oriented mindset.
- Experience working within a high-growth, technology company would be highly beneficial
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Sales Strategy and Operations Manager, APJ GSO
Posted today
Job Viewed
Job Description
This role is open to candidates based in Delhi or Bangalore.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
The Amazon Web Services (AWS), India Global Sales Operations (APJ AGS GSO) team is seeking a a self-directed, motivated, and structured sales operations professional who is passionate about enhancing operational efficiency of our sales organization by driving process improvements, leveraging technology, and collaborating closely with global and regional stakeholders as we grow our business and expand our product mix. This includes managing the Operating Cadence governance, supporting the Monthly Metric Review (MMR), the APJ AGS leadership team Business Management Review (BMR), and the Area BMR processes, identifying technologies to streamline workflows and reduce manual efforts, and standardizing processes with global and regional teams. They will have the ability to earn trust through performance and relationship building, have strong business acumen and be able to connect financial data to technology, and develop processes to assist the teams in meeting their objectives. They will develop detailed revenue attainment and support customer adoption plans, report progress against those plans to management and help improve cross-organizational processes and systems. They will partner with other AWS team leaders in finance, marketing, billing, product management, and customer support to create and refine the tools needed to generate productivity increases.
The successful candidate must be able to roll-up their sleeves and dive deep into unclearly defined spaces and instill proper levels of structure and control. They should be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They should be experienced at working with applications to automate manual processes. They should have superb communication and customer-relationship skills, excellent process optimization acumen, and be a passionate advocate for their customers to other internal stakeholders.
Key job responsibilities
- Managing financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reporting
- Developing metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Leading development of and implementation of forecast models/methodologies, owning quantitative analysis of sales team performance
- Developing and implementation of performance dashboards that encompass key metrics
- Making recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM tools,
- Identify opportunities to improve the operating cadence and reporting processes, implementing process enhancements and automation where possible.
- Leading territory planning, account segmentation & quota development
- Own the Operating Cadence calendar for the business, including scheduling regular business reviews, updating and publishing the calendar, and communicating changes to stakeholder groups.
- Support the Monthly review process for the business, including coordinating data collection, analysis, presentation preparation, and facilitation of the monthly review meeting.
- Support the leadership team, ensuring all necessary metrics, performance updates, and action items are captured and communicated effectively.
- Collaborate cross-functionally with other geo and global teams to ensure alignment and consistency in cadence, processes, and performance management.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field
- 10+ years of experience in a sales operation, business operation, or finance role, preferably in a global, matrixed organization
- 5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecasting
- Strong business-process design experience, written and verbal communication skills, as well as the ability to work effectively across internal and external organizations
- Excellent data analysis and data visualization capabilities, with proficiency in tools like Excel, Salesforce, Tableau and PowerPoint.
Preferred Qualifications
- Strong project management and process improvement skills.
- Experience with recurring-revenue business models; ability to predict and forecast business based on deep dive of past trends, new wins and seasonality.
- Effective communication and presentation skills, with the ability to translate data into actionable insights
- Experience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformation
- Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business
- Demonstrated problem-solving and critical thinking skills, with a solutions-oriented mindset.
- Experience working within a high-growth, technology company would be highly beneficial
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Account Management
Posted today
Job Viewed
Job Description
As a member of the Digital Natives Startups Team, you will discover, connect, and grow sales relationships with the most promising software startups. You'll help founders and leaders as they build products, achieve product-market fit, and accelerate growth on the Microsoft Cloud and AI platform.
In this role, you will:
+ Lead and coordinate the **One Microsoft team** to drive startup success and adoption of Azure and AI.
+ Build trusted relationships with a strategic portfolio of high-potential startups, serving as their main point of contact.
+ Orchestrate technical, business, and partner resources across Microsoft-from Engineering and Marketing to Finance and Legal-to deliver customer outcomes.
+ Execute deals that unlock visibility, competitive growth, and revenue for both the startup and Microsoft.
We're looking for an inclusive, customer-obsessed, and entrepreneurial leader who thrives in dynamic environments. This is a unique chance to join one of Microsoft's fastest-growing businesses, operating with startup agility and high-performance ambition, backed by senior leadership commitment and investment.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ Growth & Transformation Business Leader and Startup Advocate:
+ Proactively engage with the start-ups to accelerate revenue growth, drive business outcomes, while the goal of helping startups realize their full potential.
+ Trusted Adviser:
+ Earn and maintain trust with startup founders by understanding their needs and addressing them with the right Microsoft solutions; operating with high empathy for founders to build mutually winning scenarios for startups as well as Microsoft.
+ Deal Negotiator and Closer:
+ Lead negotiation with existing startups in mid to long-term planning to form a strategically constructed deal. Engage and negotiate internally with key stakeholders (e.g., product, engineering, finance, legal, sales, marketing) to move opportunities forward with.
+ Coordinate with all necessary internal stakeholders in the deal to assure that the deal is closed successfully and in a compliant manner.
+ Stakeholder Management:
+ Ensure high potential startups have access to the right resources across Customer Architects, Engineering and Product Groups.
+ Sales Leader:
+ Ensure each startup has a valuable and strategic relationship with Microsoft; driving business growth and transformation through strategic thinking, sales execution, and influence.
+ Strategic Thinker and Market Experience:
+ Accountable for identifying growth opportunities with high potential startups leveraging deep domain/industry knowledge to develop creative and innovative solutions for startups to improve optimization and workflow. Proactively demonstrates thought leadership, opportunities for improvement, best practices, and learnings internally and externally as appropriate.
**Qualifications**
**Required/minimum qualifications**
+ Master's degree in business administration AND 2+ years' experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
+ OR bachelor's degree in business, Technology, or related field AND 3+ years' experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
+ OR equivalent experience.
+ 2+ years of experience successfully selling to startups and early-stage software development companies, demonstrating an understanding of their unique business needs and growth dynamics.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Head of Sales Operations & Strategy
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and refine the overall sales strategy and operational framework to maximize efficiency and effectiveness.
- Oversee the management and optimization of the sales CRM system (e.g., Salesforce) and other sales enablement tools.
- Design and implement sales processes, policies, and procedures to ensure consistency and scalability.
- Develop and manage sales territories, quotas, and compensation plans.
- Drive sales forecasting accuracy through robust analysis and reporting.
- Analyze sales performance data to identify trends, opportunities, and areas for improvement.
- Develop and deliver regular performance reports to sales leadership and executive team.
- Lead initiatives to improve sales productivity, such as sales enablement programs, training, and content development.
- Collaborate with Marketing, Product, and Finance teams to ensure alignment on go-to-market strategies.
- Identify and implement best practices in sales operations and management.
- Manage the sales operations team, providing guidance, mentorship, and development.
- Evaluate and implement new sales technologies and tools to enhance the sales process.
- Ensure data integrity and accuracy within the sales systems.
- Contribute to strategic planning sessions and provide insights based on operational data.
- Develop and maintain sales playbooks and training materials.
- Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or advanced degree preferred.
- Minimum of 12 years of experience in sales operations, sales strategy, or a related field, with at least 7 years in a leadership capacity.
- Proven experience in designing and optimizing sales processes and systems.
- Deep understanding of CRM platforms (e.g., Salesforce) and sales enablement technologies.
- Strong analytical skills with the ability to interpret complex data and provide actionable insights.
- Excellent understanding of sales methodologies and go-to-market strategies.
- Exceptional leadership, team management, and interpersonal skills.
- Strong project management and organizational abilities.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Experience in developing and managing sales compensation plans and territory alignment.
- Proven ability to drive cross-functional collaboration.
This position is within the **Sales** sector and is based in Chandigarh, Chandigarh, IN .
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Account Management Associate
Posted 9 days ago
Job Viewed
Job Description
AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue through cutting-edge technology, premium demand partnerships, and expert ad operations.
With 100% year-over-year growth over the past several years, our success is driven by a diverse team of engineers, marketers, product specialists, and customer success professionals. In 2021, AdPushup was recognized as a Great Place to Work , celebrating our collaborative culture and shared vision.
If you’re looking to work in a high-growth, transparent, and performance-driven environment, AdPushup is the place for you.
Role Overview
We are looking for an Account Management Associate who will be a key customer advocate within our organization. In this dual role, you’ll be responsible for both customer success and account management functions. Your goal will be to build strong relationships with our publishers, address their needs proactively, and ensure optimal performance of their ad setups using AdPushup solutions.
Key Responsibilities
- Develop a deep understanding of AdPushup’s product and the display advertising ecosystem.
- Understand and cater to the unique needs of each assigned account.
- Resolve customer queries promptly and effectively.
- Collaborate with internal teams (tech, product, operations) to resolve issues and implement solutions.
- Educate users on how to use the platform effectively.
- Conduct QBRs and drive efforts to increase the lifetime value of your assigned accounts
- Foster long-term relationships with customers by delivering consistent value and support.
What We’re Looking For
- Strong problem-solving skills and a proactive attitude.
- Curious, data-driven mindset with a willingness to experiment and optimize.
- Excellent verbal and written communication skills.
- A collaborative team player who thrives in a fast-paced environment.
- Knowledge of web analytics, ad networks (AdSense, AdX, DFP), A/B testing, and SaaS products.
- Basic understanding of HTML, JavaScript, and ad operations is a plus.
Why Join Us?
- A culture that values autonomy, transparency, and ethical work practices.
- A supportive team of talented peers who appreciate your contributions.
- Continuous opportunities for growth and learning beyond your comfort zone.
- Flexible remote work policy focused on output and performance.
- Office perks including snacks and catered lunch (for those working from our HQ).
- Open and honest communication at every level of the organization.
Apply Now
If you’re passionate about customer success, digital advertising, and working in a high-growth tech environment, we’d love to hear from you.
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Account Management Associate
Posted 20 days ago
Job Viewed
Job Description
About Us:
We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul.
Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year.
This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale.
But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem.
Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc.
We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.
We are not the largest in terms of enrollments. Nowhere close, actually. Not yet.
However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements.
And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving).
Funding:
Kraftshala is backed by a number of eminent investors, including:
- Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy
- Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn)
- Sujayathi Ali, Co-founder at ShopUp and Voonik
- Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB)
- Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies)
Kraftshala is on a mission to become the largest career launchpad in the world.
Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul , to offer greater value to each stakeholder (including our team) everyday we get bigger.
Joining Kraftshala now means becoming part of a story still in its early chapters- one youll help shape with your ideas, actions, and leadership. Here are things we care for:
- We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in.
- We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimize for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value.
- We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty.
- We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday.
- We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership.
- We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother.
- We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic.
- We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness.
- We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality.
Role Description:
One of the biggest reasons students choose Kraftshala is our strong placement outcomes, and one of the biggest reasons companies continue to hire from Kraftshala is our track record of seamless execution, strong candidate quality, and consistent recruiter experience - and thats exactly why the Recruiter Partnerships (Account Management) team is such a critical part of the organization.
As an Associate - Account Management, youll be part of the team that anchors our recruiter relationships, ensuring every hiring partner experiences smooth, responsive, and high-quality processes. Youll manage multiple accounts end-to-end - from setting up placement drives, coordinating with internal teams, solving real-time challenges, to building trust and driving repeat engagement with our recruiters.
While this role does involve coordination with students, your primary lens will be recruiter-first: working to make sure every hiring experience is as delightful, efficient, and outcome-oriented as possible.
Primary Responsibilities will include:
Placement Operations
- Managing end-to-end placement drives for assigned recruiter accounts, ensuring timelines and quality standards are consistently met
- Planning and executing placement logistics - interview schedules, assessments, candidate lists - in close coordination with hiring teams and internal stakeholders
- Serving as the primary point of contact for recruiters during the placement cycle, ensuring proactive communication and prompt resolution of queries
- Collaborating with student-facing and operations teams to ensure students are well-prepared and responsive throughout the process
- Tracking and analyzing performance data (e.g. interview conversion rates, recruiter feedback) to identify trends and improvement areas
- Identifying opportunities to grow and retain recruiter relationships through consistent delivery and trust-building
Process Optimization
When youre working with dozens of recruiters and hundreds of students, delivering a consistently high-quality experience at scale becomes a function of the systems you build. Every delayed email, broken link, or missed follow-up can erode trust - and in placements, trust is everything. Thats why were constantly refining the way we operate, and hence, youd be:
- Discovering ways to improve efficiency in our daily processes in order to enhance stakeholder experience.
- Utilizing an array of tools, softwares, and platforms to automate processes in order to minimize human intervention and ensuring a flawless and effortless delivery of our placement cycles.
- Facilitating seamless collaboration with the product team to introduce innovative platform features and enhance operational efficiency.
What success in this role would look like:
- Month 1: Understand all current placement processes, tools, and workflows. Assist in 23 drives and begin managing recruiter and student interactions.
- Month 2: Run 3-4 recruiter accounts independently with 90%+ student participation and <24hr query response time. Identify 3-5 process gaps.
- Month 3+: Implement at least 2 process improvements. Maintain Recruiter and Student NPS. Drive at least one automation initiative.
A question wed like to address upfront is what the career trajectory looks like for someone in this role.
At Kraftshala, operations are central to how we serve our stakeholders. You'll start by learning the craft of partnerships and account management through hands-on placement execution. Over time, two broad paths could open up:
- If your strengths lie in scaling processes, systems thinking, and managing cross-functional execution, you could lead placement operations shaping how we deliver outcomes to recruiters and students at scale.
- If you love building and growing relationships, you could transition into owning large recruiter portfolios and driving new partnerships, repeat engagement, and even leading B2B initiatives.
These are starting thoughts, of course, and any decision on a role is always a function of what a person wants matched with what the organization can offer at that time. The great advantage of a company thats growing well (like Kraftshala) is that new opportunities open up frequently, and our preference would always be to try to fill up newly created roles with candidates from within the organization.
- 1-3 years of prior experience in process management, relationship building, operations, or similar customer-facing roles (Were not fussed about the exact years of experience, as thats just a proxy for your skill level.)
- Prior experience managing career services, placements, or corporate relations in an education institution would be a big plus
Top Grading:
Were looking for someone who doesn't wait around for instructions to get started. Our A-Players are those who take initiative - they build relationships with all stakeholders, spot gaps early, and design solutions proactively. They are the ones who take full ownership of the student and recruiter experience, staying a few steps ahead of any possible issues.
A B-Player, on the other hand, might wait for work to be assigned or limit themselves to what's been explicitly stated. They may execute tasks well, but aren't thinking beyond what's in front of them - which doesn't quite cut it in a high-ownership, high-trust team like ours.
As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes. Typically the whole process takes between 10 - 15 business days depending on your and our schedules, and will be a mix of online and in-person interactions.
- Technical Exercise: This will be a task that assesses you on some of the core skills youll need to succeed in this role.
- Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process.
- Conversation 1: This will be a detailed assessment review conversation with our current Partnerships team to go over your submission for the technical exercise
- Conversation 2: This will be a call with our Student Success Lead wherein you can expect to be evaluated on the competencies needed for the job (mentioned above).
- Conversation 3: This will be a conversation with one of our founders to ensure that there is a fit with the Kraftshala Kode.
- Extending an offer: If all goes well, we will extend an offer that will mention the relevant details.
Location
Delhi
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