9,782 Sales Management jobs in India

Sales Executive

Lucknow, Uttar Pradesh E-ProfitBooster UK Pvt Ltd

Job Viewed

Tap Again To Close

Job Description

E-ProfitBooster UK is looking for an experienced, passionate and hardworking Sales Executive to join our team. We're proud to have top E-Commerce clients in the UK. We are hiring a talented Sales Executive professional to join our team. If you're excited to be part of a winning team, E-ProfitBooster UK is a great place to grow your career. You will be working closely with Operations, IT and Accounts departments.

**Responsibilities**:

- Assist customers with requests/queries online and on the phone
- Demonstrate knowledge of products and services to customers
- Greet customers in a friendly and polite manner
- Keep an eye on inventory levels and restocking as needed
- Educate customers about current promotions and advertisements
- Ring up customers to assist, take payments, and issue receipts
- Contribute to team's daily sales goals
- Coordinate with the team for deliveries and customer service

**Qualifications**:

- Bachelors Degree from a recognised university is required
- 1-2 years of sales experience or customer service experience
- Willing to work on late hours
- Excellent verbal and written English is mandatory
- Strong orientation towards providing excellent customer service
- Basic math skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
- Critical thinker and problem-solving skills
- Team player
- High Proficiency in MS Excel, Word and typing.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Job No Longer Available

This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.

However, we have similar jobs available for you below.

Sales Management

Kolkata, West Bengal Frontech

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Overview

Frontech, founded in 1993, is a leader in the IT Hardware industry, renowned for pioneering technology adaptation and innovation. With over 300 products across 45 categories, Frontech excels in customer engagement through a vast network of 25,000 dealers and distributors. Headquartered in Kolkata and with 23 branches across India, Frontech remains at the forefront of IT hardware by consistently enhancing its product offerings and maintaining strong industry relationships.


Job Overview

Frontech is seeking a Junior Sales Manager to join our dynamic team in Kolkata. This full-time role requires 1 to 3 years of experience in sales management within the IT hardware sector. The ideal candidate will support our sales strategies, drive market expansion, and foster strong client relationships to enhance Frontech's market position.


Qualifications and Skills

  • Proficiency in MS Office is essential for managing data, preparing reports, and conducting presentations (Mandatory skill).
  • Strong communication skills are necessary to effectively convey ideas and negotiate with clients and colleagues (Mandatory skill).
  • Credit management expertise is critical for assessing loan risks and ensuring customer accounts are up-to-date and accurate (Mandatory skill).
  • Data analysis skills are required to interpret sales metrics, identify trends, and optimize sales strategies for better results.
  • Knowledge in marketing principles to effectively pitch Frontech's products and services to diverse clientele.
  • Scheme skills entail creating and implementing promotional schemes to boost sales and enhance customer engagement.
  • Ability to multitask and handle various sales responsibilities in a fast-paced, dynamic environment independently and efficiently.
  • Strong interpersonal skills for building and maintaining valuable relationships with channel partners and clients.


Roles and Responsibilities

  • Oversee daily sales operations and ensure compliance with company policies and sales objectives.
  • Collaborate with senior management to develop effective sales strategies and implement plans to achieve targets.
  • Maintain strong relationships with existing channel partners while identifying new business opportunities.
  • Conduct market research to anticipate competitor trends and inform strategic decisions.
  • Contribute to monthly, quarterly, and yearly sales forecasts and report on sales performance.
  • Ensure customer satisfaction through regular follow-ups and resolve any client issues promptly.
  • Support the onboarding and training of new sales staff and assist in their professional development.
  • Coordinate with marketing teams to develop promotional campaigns to boost brand presence and product sales.
  • Analyze data and provide insights to seniors at the Head office to facilitate better planning.
This advertiser has chosen not to accept applicants from your region.

Sales Management

New
Hyderabad, Andhra Pradesh Redstring

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: Sales Manager

Company: 18startup

Location: Remote

Experience: 13 years

Salary: 25,000 30,000/month


About 18startup

At 18startup, we help aspiring entrepreneurs turn bold ideas into real-world ventures through mentorship, networking, and practical learning. We're building a thriving startup ecosystem where innovation meets execution.


Role Overview

Were looking for a driven and dynamic Sales Manager to lead outreach efforts, convert leads, and build lasting relationships with mentors, entrepreneurs, and partners. Youll play a key role in scaling our impact by growing our community and driving engagement with our programs.


Responsibilities

Identify and convert leads across B2B/B2C channels


Manage the full sales pipeline from outreach to onboarding


Work closely with marketing and community teams to align efforts


Represent 18startup in virtual events and partner calls


Maintain CRM and provide regular sales reports


Requirements

13 years of sales or business development experience


Strong communication and negotiation skills


Self-starter with a passion for startups and community building


Comfortable working in a remote, fast-paced environment


Why Join Us?

Work with a passionate, mission-driven team


Shape the growth of Indias next-gen startup ecosystem


Flexible remote setup + exposure to mentors and innovators

This advertiser has chosen not to accept applicants from your region.

Sales Management

Hyderabad, Andhra Pradesh Redstring

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

full-time

Job Title: Sales Manager

Company: 18startup

Location: Remote

Experience: 13 years

Salary: 25,000 30,000/month


About 18startup

At 18startup, we help aspiring entrepreneurs turn bold ideas into real-world ventures through mentorship, networking, and practical learning. We're building a thriving startup ecosystem where innovation meets execution.


Role Overview

Were looking for a driven and dynamic Sales Manager to lead outreach efforts, convert leads, and build lasting relationships with mentors, entrepreneurs, and partners. Youll play a key role in scaling our impact by growing our community and driving engagement with our programs.


Responsibilities

Identify and convert leads across B2B/B2C channels


Manage the full sales pipeline from outreach to onboarding


Work closely with marketing and community teams to align efforts


Represent 18startup in virtual events and partner calls


Maintain CRM and provide regular sales reports


Requirements

13 years of sales or business development experience


Strong communication and negotiation skills


Self-starter with a passion for startups and community building


Comfortable working in a remote, fast-paced environment


Why Join Us?

Work with a passionate, mission-driven team


Shape the growth of Indias next-gen startup ecosystem


Flexible remote setup + exposure to mentors and innovators

This advertiser has chosen not to accept applicants from your region.

Sales Management

Kolkata, West Bengal Frontech

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time

Company Overview

Frontech, founded in 1993, is a leader in the IT Hardware industry, renowned for pioneering technology adaptation and innovation. With over 300 products across 45 categories, Frontech excels in customer engagement through a vast network of 25,000 dealers and distributors. Headquartered in Kolkata and with 23 branches across India, Frontech remains at the forefront of IT hardware by consistently enhancing its product offerings and maintaining strong industry relationships.


Job Overview

Frontech is seeking a Junior Sales Manager to join our dynamic team in Kolkata. This full-time role requires 1 to 3 years of experience in sales management within the IT hardware sector. The ideal candidate will support our sales strategies, drive market expansion, and foster strong client relationships to enhance Frontech's market position.


Qualifications and Skills

  • Proficiency in MS Office is essential for managing data, preparing reports, and conducting presentations (Mandatory skill).
  • Strong communication skills are necessary to effectively convey ideas and negotiate with clients and colleagues (Mandatory skill).
  • Credit management expertise is critical for assessing loan risks and ensuring customer accounts are up-to-date and accurate (Mandatory skill).
  • Data analysis skills are required to interpret sales metrics, identify trends, and optimize sales strategies for better results.
  • Knowledge in marketing principles to effectively pitch Frontech's products and services to diverse clientele.
  • Scheme skills entail creating and implementing promotional schemes to boost sales and enhance customer engagement.
  • Ability to multitask and handle various sales responsibilities in a fast-paced, dynamic environment independently and efficiently.
  • Strong interpersonal skills for building and maintaining valuable relationships with channel partners and clients.


Roles and Responsibilities

  • Oversee daily sales operations and ensure compliance with company policies and sales objectives.
  • Collaborate with senior management to develop effective sales strategies and implement plans to achieve targets.
  • Maintain strong relationships with existing channel partners while identifying new business opportunities.
  • Conduct market research to anticipate competitor trends and inform strategic decisions.
  • Contribute to monthly, quarterly, and yearly sales forecasts and report on sales performance.
  • Ensure customer satisfaction through regular follow-ups and resolve any client issues promptly.
  • Support the onboarding and training of new sales staff and assist in their professional development.
  • Coordinate with marketing teams to develop promotional campaigns to boost brand presence and product sales.
  • Analyze data and provide insights to seniors at the Head office to facilitate better planning.
This advertiser has chosen not to accept applicants from your region.

Sales Management Trainee

Mumbai, Maharashtra Expert Parking Systems Private Limited

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

Company Description

Expert Parking Systems, located in Mumbai, specializes in providing complete solutions to mechanical and automated parking needs. The company relies on locally sourced products from India to ensure optimal quality control. Services offered include Design, Engineering, Consulting, Installation and Servicing for automated parking systems.


Role Description

This is a full-time on-site role for a Sales Management Trainee located in Mumbai. The Sales and Marketing Management Trainee will be responsible for tasks such as new business development, lead generation, business communication, and account management. The Management Trainee will be responsible for driving sales and fostering client relationships to promote the company's parking solutions and overseeing the sales management process. They should be confident with building new client relationship and maintaining existing ones.


Qualifications

  • Strong interpersonal skills and communication skills
  • Knowledge of the real estate industry is a plus
  • Bachelor's or Master's degree in Business Administration, Marketing, Engineering or related field
  • New Business Development, Lead Generation, and Business Communication skills


Job Description:

  • Regular field visits to customer projects, make sales calls and report to manager daily.
  • Should have good presentation skills including understanding the overall business, customers, technology, operations and processes.
  • Achieve successful sale through across customer
  • Research, collect, complete and submit contract documents and undertake site meeting in order to gather information and measurements required to quote accurately and timeously.
  • Read, analyze, and interpret drawings and contract documents, technical specifications, as well as current regulations. Ability to supply quotations and send business correspondence in a professional manner.
  • Follow-ups with client/developers/architects/consultants for orders/drawings/quotations.
  • Preparing documents which are required to process awarded contracts as well as the preparation of drawings.
  • Should have knack for solution sales and maintain CRM.
  • Managing project development activities from conceptualization to execution in the state.
  • Payment follow-up.


CTC Offered:

Rs. 3,00,000/- per annum + travelling & other perks

This advertiser has chosen not to accept applicants from your region.

Sales Management Trainee

Mumbai, Maharashtra Expert Parking Systems Private Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Description

Expert Parking Systems, located in Mumbai, specializes in providing complete solutions to mechanical and automated parking needs. The company relies on locally sourced products from India to ensure optimal quality control. Services offered include Design, Engineering, Consulting, Installation and Servicing for automated parking systems.

Role Description

This is a full-time on-site role for a Sales Management Trainee located in Mumbai. The Sales and Marketing Management Trainee will be responsible for tasks such as new business development, lead generation, business communication, and account management. The Management Trainee will be responsible for driving sales and fostering client relationships to promote the company's parking solutions and overseeing the sales management process. They should be confident with building new client relationship and maintaining existing ones.

Qualifications

  • Strong interpersonal skills and communication skills
  • Knowledge of the real estate industry is a plus
  • Bachelor's or Master's degree in Business Administration, Marketing, Engineering or related field
  • New Business Development, Lead Generation, and Business Communication skills

Job Description:

  • Regular field visits to customer projects, make sales calls and report to manager daily.
  • Should have good presentation skills including understanding the overall business, customers, technology, operations and processes.
  • Achieve successful sale through across customer
  • Research, collect, complete and submit contract documents and undertake site meeting in order to gather information and measurements required to quote accurately and timeously.
  • Read, analyze, and interpret drawings and contract documents, technical specifications, as well as current regulations. Ability to supply quotations and send business correspondence in a professional manner.
  • Follow-ups with client/developers/architects/consultants for orders/drawings/quotations.
  • Preparing documents which are required to process awarded contracts as well as the preparation of drawings.
  • Should have knack for solution sales and maintain CRM.
  • Managing project development activities from conceptualization to execution in the state.
  • Payment follow-up.

CTC Offered:

Rs. 3,00,000/- per annum + travelling & other perks

This advertiser has chosen not to accept applicants from your region.

Sales Management Trainee

Mumbai, Maharashtra Expert Parking Systems Private Limited

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

Company Description

Expert Parking Systems, located in Mumbai, specializes in providing complete solutions to mechanical and automated parking needs. The company relies on locally sourced products from India to ensure optimal quality control. Services offered include Design, Engineering, Consulting, Installation and Servicing for automated parking systems.


Role Description

This is a full-time on-site role for a Sales Management Trainee located in Mumbai. The Sales and Marketing Management Trainee will be responsible for tasks such as new business development, lead generation, business communication, and account management. The Management Trainee will be responsible for driving sales and fostering client relationships to promote the company's parking solutions and overseeing the sales management process. They should be confident with building new client relationship and maintaining existing ones.


Qualifications

  • Strong interpersonal skills and communication skills
  • Knowledge of the real estate industry is a plus
  • Bachelor's or Master's degree in Business Administration, Marketing, Engineering or related field
  • New Business Development, Lead Generation, and Business Communication skills


Job Description:

  • Regular field visits to customer projects, make sales calls and report to manager daily.
  • Should have good presentation skills including understanding the overall business, customers, technology, operations and processes.
  • Achieve successful sale through across customer
  • Research, collect, complete and submit contract documents and undertake site meeting in order to gather information and measurements required to quote accurately and timeously.
  • Read, analyze, and interpret drawings and contract documents, technical specifications, as well as current regulations. Ability to supply quotations and send business correspondence in a professional manner.
  • Follow-ups with client/developers/architects/consultants for orders/drawings/quotations.
  • Preparing documents which are required to process awarded contracts as well as the preparation of drawings.
  • Should have knack for solution sales and maintain CRM.
  • Managing project development activities from conceptualization to execution in the state.
  • Payment follow-up.


CTC Offered:

Rs. 3,00,000/- per annum + travelling & other perks

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Sales management Jobs in India !

Sales Management Trainee

Mumbai, Maharashtra Expert Parking Systems Private Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Description

Expert Parking Systems, located in Mumbai, specializes in providing complete solutions to mechanical and automated parking needs. The company relies on locally sourced products from India to ensure optimal quality control. Services offered include Design, Engineering, Consulting, Installation and Servicing for automated parking systems.


Role Description

This is a full-time on-site role for a Sales Management Trainee located in Mumbai. The Sales and Marketing Management Trainee will be responsible for tasks such as new business development, lead generation, business communication, and account management. The Management Trainee will be responsible for driving sales and fostering client relationships to promote the company's parking solutions and overseeing the sales management process. They should be confident with building new client relationship and maintaining existing ones.


Qualifications

  • Strong interpersonal skills and communication skills
  • Knowledge of the real estate industry is a plus
  • Bachelor's or Master's degree in Business Administration, Marketing, Engineering or related field
  • New Business Development, Lead Generation, and Business Communication skills


Job Description:

  • Regular field visits to customer projects, make sales calls and report to manager daily.
  • Should have good presentation skills including understanding the overall business, customers, technology, operations and processes.
  • Achieve successful sale through across customer
  • Research, collect, complete and submit contract documents and undertake site meeting in order to gather information and measurements required to quote accurately and timeously.
  • Read, analyze, and interpret drawings and contract documents, technical specifications, as well as current regulations. Ability to supply quotations and send business correspondence in a professional manner.
  • Follow-ups with client/developers/architects/consultants for orders/drawings/quotations.
  • Preparing documents which are required to process awarded contracts as well as the preparation of drawings.
  • Should have knack for solution sales and maintain CRM.
  • Managing project development activities from conceptualization to execution in the state.
  • Payment follow-up.


CTC Offered:

Rs. 3,00,000/- per annum + travelling & other perks

This advertiser has chosen not to accept applicants from your region.

Director of Sales - Account Management

Pune, Maharashtra Screen Magic Mobile Media Pvt. Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

Director of Sales - Account Management Location: Pune Shift: 4 PM to 1 AM Region: EMEA & US Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe.

We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more.

Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.

Read more about us at:   Company Overview:  Watch here Job Overview: As the Director of Sales – Account Management at SMS Magic, you will be responsible for managing and expanding a high-value portfolio, with a laser focus on renewals, upsell, cross-sell , and long-term relationship management .

You’ll lead a high-performing team that drives revenue through strategic account growth, exceptional customer engagement, and a consultative approach.

This role requires a deep understanding of client ecosystems, alignment with Customer Success, and data-driven leadership to consistently meet or exceed revenue goals.

Key Responsibilities: Account Growth Leadership: Lead a team of account managers to drive revenue growth across an existing $5M portfolio.

Identify upsell and cross-sell opportunities aligned with client business objectives.

  •   Customer Retention & Expansion: Build long-term relationships with key customers to ensure retention and loyalty.

    Implement structured QBRs, success plans, and roadmap alignment strategies.

  •   Team Management: Recruit, mentor, and coach a team of account managers; define KPIs and ensure quota attainment across the board.
  •   Revenue Forecasting: Deliver precise monthly and quarterly revenue forecasts with <20% variance.

    Leverage CRM and reporting tools for accuracy.

  •   Collaboration Across Functions: Work closely with Customer Success, Marketing, and Product teams to co-create value-driven solutions tailored to customer needs.
  •   Customer Insights & Analytics: Use SMS Magic dashboards to assess campaign performance, user adoption, and revenue influence.

    Drive conversations with customers using data.

  •   Playbook Development: Collaborate with marketing to create and refine sales playbooks for upsell/cross-sell, renewals, and churn reduction initiatives.
  •   Lead Generation Support: Ensure the team is equipped and motivated to self-source leads through account mining and referrals.
  •   What You Bring: Experience: 12+ years in SaaS sales, including 6-8 years of experience managing sales/account management teams.
  •   Track Record: Demonstrated success in growing large enterprise or mid-market accounts, hitting aggressive revenue targets, and improving NRR (Net Revenue Retention).
  •   Consultative Mindset: Ability to understand customer business models and tailor messaging solutions to drive impact.
  •   Data Fluency: Comfortable interpreting dashboards, campaign insights, and pipeline metrics to inform decisions.
  •   Leadership DNA: Proven ability to inspire cross-functional teams, handle ambiguity, and manage remote/global stakeholders.
  •   Agility & Drive: Operates with a startup mindset—fast-moving, responsive, and customer-obsessed.
  •     Powered by JazzHR

  • This advertiser has chosen not to accept applicants from your region.

    Director of Sales - Account Management

    411045 Pune, Maharashtra Screen Magic Mobille Media Pvt Ltd

    Posted 87 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Permanent
    Job Overview

    As the Director of Sales - Account Management at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel.

    Your key responsibilities will include building and leading a high-performing sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and delivering accurate performance forecasts.

    Key ResponsibilitiesSales Leadership & Strategy

    Build and lead a high-performing sales team, ensuring the achievement of sales targets.

    Develop and implement sales strategies to drive revenue growth and market penetration.

    Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.

    Pipeline & Customer Engagement

    Develop and manage a robust pipeline of prospects to consistently deliver positive results.

    Ensure the team actively generates leads to meet assigned quotas.

    Understand customer sales and marketing processes, providing consultation on the best messaging programs and evangelizing SMS Magic solutions.

    Collaboration & Market Insights

    Work closely with Customer Success and Development teams to meet customer requirements effectively.

    Collaborate with the US-based VP of Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals

    RequirementsQualifications & Skills

    12+ years of hands-on experience in SaaS sales.

    Minimum 6-8 years of experience leading a sales team.

    Proven ability to crush goals and quotas consistently.

    Strong analytical and data-driven mindset – ability to interpret sales data, track campaign performance, and assess team effectiveness.

    Agility and adaptability – ability to plan long-term while executing short-term goals efficiently.

    Highly customer-centric – dedicated to winning and retaining customers through exceptional service and engagement.

    Self-starter and highly motivated – capable of working independently and creating an impact.

    Strong team player – experienced in coordinating with cross-geographical teams across different time zones and cultures

    BenefitsWhat SMS Magic Offers?

    At SMS Magic, people growth goes hand in hand with the company’s growth. Our work culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a world-class CRM messaging company.

    Why Join Us? Freedom & Flexibility – Manage your role in a way that works best for you. Exposure to a dynamic & growing global business. Innovative technology & tools – Work with cutting-edge SaaS solutions. Opportunities for impactful contributions – Showcase your analytical skills and make a difference. Competitive compensation & rewards – Get recognized for your performance and contributions. Work-life balance – We support a healthy and happy lifestyle, inside and outside of work.

    At SMS Magic, we are committed to hiring and developing passionate professionals to achieve our goal of being the world’s best messaging partner

    This advertiser has chosen not to accept applicants from your region.
     

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All Sales Management Jobs