36 Sales Manager jobs in Ranchi

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Position Overview

As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation.

Key Responsibilities

Team Leadership:

• Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets.
• Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations.

Upsell Strategy Development:

• Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments.
• Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly.
• Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability.

Customer Engagement and Relationship Building:

• Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback.
• Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively.
• Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships.

Upsell Execution and Performance Tracking:

• Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close.
• Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement.
• Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends.

Cross-functional Collaboration:

• Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts.
• Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities.
• Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells.

Requirements

• Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus.
• Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
• Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies.
• Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines.
• Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction.
• Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment.
• Successful candidate will report in US time zone (6:30pm -3:30am IST)

Note: The above job description is a general outline of the responsibilities and

qualifications typically associated with this role. Actual job duties may vary

depending on the organization and industry practices.

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed

and loves to celebrate with you! We find strength in diversity and inclusion, so we

strive to find different points of view and expect everyone to represent their authentic

self at all times.

General information

Position description

Employment Type

Regular Full Time

Contractual hours

Full-time

Function

SALES & MARKETING - SALES

Job description

CUSTOMER KNOWLEDGE –
To expand and maintain the company channel data base : Identify and collect customer needs ; prospect and analyse DISTRIBUTOR sales potential.
2. MARKET & COMPETITION INTELLIGENCE –
Maintain and update the market intelligence database for the defined area (including market review, pricing survey, seed technology watch, etc.) and convey market trends to the Sales Manager.
3. PRODUCT DEVELOPMENT –
Support the Product Development team to set up trials & eventually to evaluate new varieties and provide opinion on variety advancement.
4. PROMOTIONAL ACTIVTIES PLAN & IMPLEMENTATION -
Propose, plan and implement promotion actions for the new varieties in the defined area jointly with the local sales and development team when necessary. Lead trials visits, fairs and other promotion events with the customers. Bring adapted technical advices and support to the customers (direct & indirect).
5. SALES CAMPAIGN & ACTIONS –
Propose and negotiate Customer specific sales actions validated by the management in order to reach the sales revenue target
6. ORDER TAKING, SALES EXECUTION & SALES FOLLOW UP -
a. Control that direct & indirect customers confirmed their orders to the Customer Service (eventually take directly the order from the customer).
b. Follow up the sales target completion & propose corrective actions when applicable.
7. REPORTING –
Write and submit sales reports to the Sales Manager.
8. CREDIT MANAGEMENT –
Propose account payment conditions review; for past due, realize money collection actions jointly with the Credit Management team.
9. CLAIMS & COMPLAINTS –
Manage the settlement of claims & complaints jointly with the support of the local Product Development Representative with validation of the manager.

Skills: what we expect of you

Company

HM CLAUSE

Job Description:

Skills Required:

Desirable Skills:

We are hiring Key Account Sales Managers located in West part of India

Company Introduction

Established in 2012, SolaX Power is dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. SolaX Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 3000 employees globally, and we continue hiring talents to join us. We believe that in SolaX, an international organization, your career can be further improved.

The ideal candidate will prospect and close sales leads to help generate revenue for the company. They will also be responsible for developing, implementing, and evaluating the sales strategy. They will have strong management and coaching skills to support the learning and development of the sales team.

Responsibilities

• Manage and develop strategic relationships with key EPCs, developers, and channel partners in West India.
• Achieve monthly/quarterly/annual sales targets for solar inverters and related solutions.
• Identify opportunities for upselling, cross-selling, and expanding account revenue.
• Coordinate with internal teams (technical, logistics, service) to ensure seamless pre- and post-sales support.
• Prepare sales forecasts, proposals, presentations, and negotiate contracts.
• Track market trends, competitor activities, pricing, and customer needs in the region.
• Monitor payment collection and support finance team in minimizing outstanding dues.
• Represent the company in industry events, exhibitions (e.g., REI), and client meetings.
• Maintain CRM system with accurate and timely customer data and activity reports.

Qualifications

• 5–7 years’ experience in solar inverter, sales experience in the same industry (B2B) is preferred.
• Experience in key account project management and direct development is preferred.
• Keen market insight, excellent communication and coordination skills, negotiation skills, and adaptability.
• Have strategic thinking of key account sales layout and planning.

Location

Key Account Sales Manager – West India

Required Skills & Qualifications:

• 8–12 years of experience in IT recruitment sales / BD , focused on the Indian market
• Solid network and connections within startup ecosystems, product firms, and IT services companies
• Strong understanding of technical roles and hiring needs across various tech stacks
• Demonstrated success in closing mid to large-size recruitment deals
• Excellent verbal and written communication, proposal writing, and client negotiation skills
• Familiarity with recruitment life cycle, delivery models, and talent pipeline management
• Self-starter attitude with the ability to work independently in a remote setup

Good to Have:

• Experience in RPO and bulk hiring projects
• Understanding of pricing models: fixed, success-based, and monthly retainers
• Experience with CRM tools, job boards, and LinkedIn sales tools

Company Description

Investment Company

Role Description

This is a full-time remote role for a Sales Account Manager. The Sales Account Manager will be responsible for managing customer accounts, ensuring customer satisfaction, providing excellent customer service, and generating leads. Daily tasks include maintaining communication with clients, resolving customer inquiries and issues, and identifying opportunities for account growth. Additionally, the Sales Account Manager will be expected to meet sales targets and collaborate with other team members to achieve company goals.

Qualifications

• Account Management and Lead Generation skills
• Strong Customer Service and Customer Satisfaction focus
• Excellent Communication skills
• Problem-solving and analytical skills
• Ability to work independently and remotely
• 2 years of Experience in the finance industry is a plus
• Marketing, or related field

Job description:

Were looking for a proactive and client-focused Sales Account Manager with experience handling US clients to join our dynamic team. If you're skilled in nurturing client relationships, managing key accounts, and driving revenue growth across international markets, this role is for you.

Role & responsibilities

• Manage and grow assigned customer accounts.
• Build strong client relationships and serve as the main point of contact.
• Meet sales targets through upselling and cross-selling.
• Prepare proposals, negotiate contracts, and close deals.
• Collaborate with internal teams to ensure customer satisfaction.
• Maintain CRM records and provide regular sales reports.

Preferred candidate profile

• 3+ years of experience in B2B sales or account management.
• Proven track record in handling US clients or international accounts.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office.
• Ability to work flexible hours to align with US time zones when needed.