2,710 Jobs in Ranchi

Channel Sales Rep II

Ranchi, Jharkhand Honeywell

Posted 2 days ago

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As a Channel Sales Rep II here at Honeywell, you will play a crucial role in driving the company's sales growth through effective channel management. Your expertise in building and maintaining relationships with channel partners will enable you to identify new business opportunities and deliver value-added solutions. By providing guidance and mentorship to the channel sales team, you will foster a culture of excellence and drive revenue success for the company.
In this role, you will impact the company's success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the company's market presence through effective collaboration with channel partners. Your ability to build strong relationships, identify new business opportunities, and provide guidance to channel sales representatives will contribute to the company's overall growth and position it as a leader in the industry.
To generate demand for EP and drive Distribution & Retail business in the market. Achieve revenue and margin above set quota in support of Annual Operating Plan. Experience of working with distributor, to engage and expand Channels in assigned geographies and track primary, secondary sales
Customer Management
Meet new customers and expand customer base
To maintain and develop relationships with existing customers
Responsible for Accurate forecast of revenue and growth opportunities in territory / segment
Well conversant with Key Account Management
Having Good Connect with Architects/Consultants/Builders/Govt Deptt /PMC/Electricals Contractors
Sales and Commercial Activities
Ensure Order log-in as per Company Policy
Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer
Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately
Channel and Dealer Management
Increase presence in Trade Market through effective Channel Management
Identify and appoint new Channel and Dealers in assigned territory as required
Engage and Drive additional revenue from existing Channel and Dealer network
Ensure all Channel Communications, reach the Channel on time
Support Channels in achieving their Goals by providing retailing support
Ensure adherence to agreed Commercial Requirements
Appointment of new retailers in assigned geography
Local Product Promotions
Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines
Conduct periodical meets aimed at Dealers, Electrical Contractors and other Key Influencers
Drive Trade Visibility by ensuring Signage's, Display Boards, Brochures and Price Lists are displayed appropriately at Channel and Dealer counters
Identify and drive innovative ways to improve market share
Graduate in any stream/MBA/PG
Team Player, Ability to solve problems,
Good communication skills
Presentation skills
Negotiation skills
Commercial Acumen
Min 5-10 yrs. of experience preferably in Electrical, Lighting, Wire Industry
Location : Bihar
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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District Account Manager

Ranchi, Jharkhand J&J Family of Companies

Posted 6 days ago

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
MedTech Sales
**Job Sub** **Function:**
Clinical Sales - Hospital/Hospital Systems (Commission)
**Job Category:**
Professional
**All Job Posting Locations:**
Ranchi, Jharkhand, India
**Job Description:**
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives.
In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.
As pioneers in medical devices, we continually focus on elevating the standard of care-working to expand patient access, improve outcomes, reduce health system costs and drive value. We create people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.
**Job Description:**
Johnson & Johnson Medical Devices is recruiting for **District Account Manager** role, located at **Ranchi, Jharkhand** .
**Role Overview:**
The role will be responsible for Sales of Ethicon Wound Closure & Bio Surgery portfolio in Key Private as well as Govt accounts in entire Jharkhand. The individual is also responsible for KOL Management / Market Development Activities / OT demonstrations for the defined territory. Achieves/exceeds sales targets for the business within a designated territory, and in a manner, consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers' needs, as well as competitive developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier
**Key Responsibilities** **:**
**Sales Turnover**
+ Sell franchise products within a territory
+ Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
+ Analyze sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
+ Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals
+ Participate in Trade Displays and Conference when required
**Territory Management**
+ Develop understanding of customer needs to identify sales opportunities
+ Identify tender/contract opportunities and work with colleagues to deliver
+ With guidance, develop an effective and efficient territory plan
+ Work with KOLs and ensure that they are brand ambassadors for our products
+ Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
**Customer In-service Education & Training**
+ Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively
+ Develop and maintain strong relationships with all levels of customers
+ With assistance, co-ordinate and deliver in-services education sessions
+ Advise marketing on customer's in-service education resource needs
**Key Account Management**
+ With guidance, prepare a plan to optimize key account development and sales growth
+ Identify and document key customers and decision makers
+ Be aware of Key Account strategies for growth
+ Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
+ Provide customer support on inventory, within company guideline
**Product & Market Knowledge**
+ Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
+ Able to demonstrate application/usage of products and differentiate them from competitor's products
+ Develop understanding of competitive products, their features-advantages-benefits
+ Gather information on current practices, behaviors and attitudes
+ Vigilantly obtain usage data of all trained surgeons and monitor adoption
**Distribution Management**
+ Develop/implement distribution network for assigned territory
+ Ensure distributor health is as per agreed guidelines
**Expense, Equipment and Samples**
+ Judiciously handle AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
+ Seek prior approval for budget variations
+ Work within sample issue and co-ordination guidelines
+ Agree expense budget/guidelines with immediate Manager
+ Plan sample and expense utilization to optimize usage while remaining in budget
**Self-Development**
+ Identify specific actions to improve job performance in specific areas
+ Participate in nominated training programs
+ Active self-learning strategies to maintain knowledge
+ Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
+ Effectively apply new learning on the job.
**Corporate Ethics and Governance**
+ Maintain a responsible and ethical approach while actively pursuing business outcomes
+ Conduct business within ethics and values expressed in Credo
+ Relationship with customers based on high ethical standards
**Education:**
+ You will be a science graduate or MBA preferably
+ You will have a minimum of 3-4 years of experience in healthcare required.
**Experience and Skills:**
+ You will have experience in managing HCP KOLs
+ Your sales experience in surgical consumables will be preferred
**Other:**
Should be proficient in Hindi & English.
**Are you ready to impact the world?**
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Loss Prevention Manager

Ranchi, Jharkhand Marriott

Posted 8 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** Courtyard by Marriott Ranchi, Vidyapathi Nagar, Ranchi, Jharkhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security Operations**
- Assists in the development and implementation of emergency procedures.
- Recommends follow-up action for security breaches.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Complies with all Corporate Security safety and security management guidelines and procedures.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts periodic patrols of entire property and parking areas.
- Recognizes success across areas of responsibility.
- Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Keeps abreast of local criminal activity as it may impact property.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Inspects all security equipment and ensures it is fully functioning.
- Provides means for obtaining necessary medical attention on a timely basis.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Maintains first aid and CPR certifications required for Security officers.
- Implements local authority requirement for security and safety.
**Leading Security Teams**
- Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
**Providing and Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meets quality standards and customer expectations on a daily basis.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Strives to improve service performance.
- Administers property policies fairly and consistently.
**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops and maintains a working relationship with local law enforcement authorities.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Provides guidance in setting health and safety policies and standards.
- Coordinates with Event Sales for VIP escort and media control for large events.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Front Office Executive

Ranchi, Jharkhand Marriott

Posted 8 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Ranchi, Vidyapathi Nagar, Ranchi, Jharkhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Sales Executive

Ranchi, Jharkhand Medtronic

Posted 8 days ago

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Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
+ Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
+ Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
+ Promotes and establishes education of the company's products and/or services.
+ Conducts market research including customers and competitors activities.
+ Implements market development plans/strategies and changes as needed.
+ Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
**SALES PROFESSIONAL CAREER STREAM:** Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
**DIFFERENTIATING FACTORS**
**Autonomy:** Entry-level sales professional on one or more individual or team accounts .
Sells products and/or services to a group of clients and identifies new and potential customers.
Work is closely supervised .
Maintains relationships.
**Organizational Impact:** Works to achieve individual sales targets within product area and/or account by selling lower complexity products / services, developing new accounts and/or expanding existing accounts.
Has some impact on the overall achievement of sales results for the team.
Work typically on smaller, less complex accounts, small quota or territory.
**Innovation and Complexity:** Follows standard sales and business development practices and procedures in analyzing situations or data from which answers can be readily obtained.
May recommend changes in account tactics to achieve sales goals .
Implements improvements and changes to work processes and procedures.
**Communication and Influence:** Communicates with external customers and / or vendors, involving basic negotiation and / or presentations in order to close sales.
Obtains or provides information requiring some explanation or interpretation .
**Leadership and Talent Management:** N / A - Job at this level are focused on self-development.
**Required Knowledge and Experience-** 0-1 years of experience required with an introductory knowledge of company products and services.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
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Representative, Operations

Ranchi, Jharkhand Concentrix

Posted 8 days ago

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Job Title:
Representative, Operations
Job Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Experience - Fresher or any experience
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
Candidate Profile
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.
Location:
IND Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Customer Service Representative

Ranchi, Jharkhand Concentrix

Posted 8 days ago

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Job Title:
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
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**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Ranchi - Madhuram Bldg - RanchiCHI
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Dean Law

Ranchi, Jharkhand Amity University

Posted today

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Job Description

Experience

Experience – 15 yrs. teaching Post-Ph.D. Experience relevant to Academics.

Experience as a Dean/ HOI is highly preferable/Desirable.

Preference will be given to candidates with a premium educational background and experience in top-tier law schools


Minimum Qualification & Experience

  • Ph.D. with 15+ years of experience (Teaching + Industry excluding the duration of Ph.D.)
  • Substantial academic and administrative experience in higher education, including leadership roles.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated commitment to excellence in teaching, research, and service.
  • Knowledge of current trends, technologies, and best practices in education and research.
  • Ability to foster collaboration, innovation, and interdisciplinary partnerships


Key Accountability-

  1. Strategic
  • Support in execution of various institutional strategies for growth and development (Administrative & Academic).
  • Student Success : Promote student success and retention by fostering a supportive learning environment, providing academic advising, and facilitating opportunities for research, internships, and experiential learning.

Research and Scholarship: Support and promote faculty research and scholarly activities in the basic sciences, including securing external funding, publishing in reputable journals, and presenting at conferences. Facilities and Resources Management: Oversee the allocation and management of facilities, laboratories, equipment, and other resources necessary for teaching, research, and student learning in the basic sciences.

Curriculum Development : Oversee the development, review, and enhancement of undergraduate and graduate programs in the natural sciences, ensuring academic rigor, relevance, and alignment with accreditation standards.

Diversity and Inclusion : Foster a diverse and inclusive learning environment that promotes equity, respect, and cultural competence among students, faculty, and staff.

Accreditation and Assessment : Ensure compliance with accreditation standards and oversee assessment processes to evaluate student learning outcomes, program effectiveness, and continuous improvement efforts.

Collaboration and Interdisciplinary Initiatives : Encourage collaboration and interdisciplinary initiatives within the department and across other academic units. Represent University/Institution on various professional bodies of repute which is value adding building relationship with the community, government agencies, society at large and with ultimate objective of building brand

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Textile Designer

Ranchi, Jharkhand Saantha_Ecosocial

Posted 3 days ago

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Job Description

Freelance Fashion Designer Opportunity – Saantha

Saantha, a sustainable fashion label working with 2000+ artisans in Jharkhand, is inviting applications from freelance designers to collaborate with us on design development and sampling.

We are looking for designers experienced in:

  • Handloom
  • Block printing
  • Embroidery (esp. tribal/folk styles)
  • Appliqué work

What to share with us:

Your portfolio (recent work, sketches, samples)

Crafts you are most comfortable working with

Your design & sampling charges (per piece/project basis)

How to apply:

Please email the above details to

with the subject line: “Freelance Designer Application – Saantha” .

This is a great opportunity to co-create with a brand recognized by NITI Aayog (Top 15 Innovative Initiatives) and endorsed by NIFT experts, with upcoming launches on Nykaa Fashion & Myntra.

Let’s reimagine Indian craft traditions together.

#Saantha #Hiring #FreelanceDesigner #Handloom #Blockprint #Embroidery #Applique #SustainableFashion

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Senior Executive

Ranchi, Jharkhand HomeLane

Posted 4 days ago

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Job Description

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.


Detailed Responsibilities

  • Prospect relentlessly to build pipeline and build strong relationships with prospects
  • Own the experience we give every prospective customer from the first time they interact with us
  • Be responsible for achieving sales targets by working with a talented group of interiors designers
  • Be proactive about solving problems even if it's outside of your area and be ready to take on additional initiatives and responsibilities as they emerge
  • World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment for serving customers
  • The ideal candidate for this role will come with past experience in managing relationships with customers and running a sales team, with clear sales targets
  • We are a fast-growing startup (15000+ projects completed) and expect all our colleagues to be flexible, action and results oriented self-starters with strong data analysis skills.
  • We are heavily biased towards candidates who come with a proven track record of taking ownership, understanding customer pain-points, driving results and moving with speed to implement ideas in a fast-paced environment.
  • Lastly, we are looking for effective communicators who can work effortlessly with customers, colleagues, business partners and vendors, alike
  • Lead alternate channel of Sales - Residence visits, design/sales at show flats, apartment activities
  • Open to new initiatives


What are we looking for?

  • Excellent verbal and written communications skills
  • 1-5 years of experience in Sales
  • Strong listening and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
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