306 Jobs in Ranchi
Customer Service Representative

Posted 1 day ago
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Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Representative, Operations

Posted 1 day ago
Job Viewed
Job Description
Representative, Operations
Job Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Experience - Fresher or any experience
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
Candidate Profile
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.
Location:
IND Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Marketing Lead
Posted 3 days ago
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Job Description
Job Title: Marketing Lead – Offline Marketing
Location: Ranchi
Organization: PhysicsWallah Vidyapeeth
About Us:
PhysicsWallah (PW) is India's leading ed-tech platform, committed to revolutionizing education by providing high-quality learning at affordable prices. PW Vidyapeeth is our offline academic center, focused on delivering top-tier coaching for students aspiring for competitive exams like JEE, NEET, and more.
Role Overview:
We are looking for a dynamic and driven Marketing Lead to spearhead offline marketing initiatives for our Vidyapeeth centers in Ranchi . The ideal candidate will have hands-on experience in managing ATL (Above The Line) and BTL (Below The Line) marketing campaigns, organizing educational seminars, and building strong relationships with schools, colleges, and local stakeholders.
Key Responsibilities:
- Lead and execute offline marketing strategies to drive student acquisition and brand awareness in Ranchi.
- Plan and manage ATL activities such as hoardings, radio campaigns, newspaper ads, etc.
- Drive BTL campaigns including pamphlet distribution, kiosk setups, street activations, and local outreach.
- Organize and manage seminars and workshops in educational institutions , including coordinating with schools, colleges, and coaching centers.
- Collaborate with the academic and counseling teams to ensure marketing alignment with business objectives.
- Track campaign performance and optimize for better ROI.
- Manage vendor relationships, budgets, and logistics for on-ground events and campaigns.
- Conduct market research to identify trends, opportunities, and competitor strategies.
- Build brand visibility and trust within the local student and parent community.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or related field; MBA is a plus.
- 4-7 years of experience in offline marketing , preferably in the education or consumer industry.
- Proven expertise in executing ATL & BTL campaigns and educational seminars.
- Strong network in the education sector (schools, colleges, coaching institutes) in Jharkhand is an advantage.
- Excellent communication, negotiation, and team management skills.
- Self-starter with the ability to work independently and drive results.
sales associates
Posted 3 days ago
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Job Description
Company Description
Assotech Group, established in 1987, is one of the most renowned and leading developers in the Real Estate Industry. The company is known for its innovative projects and commitment to quality. With over three decades of experience, Assotech Group has a strong reputation for delivering high-value real estate developments. The company's diverse portfolio includes residential, commercial, and hospitality projects, setting new benchmarks in the industry.
Role Description
The Sales Associate will be responsible for engaging with potential customers, understanding their needs, and providing them with suitable real estate options. The role includes tasks such as handling customer inquiries, conducting property tours, negotiating deals, and closing sales. The Sales Associate will also be involved in preparing sales agreements and maintaining customer records.
Qualifications
- Excellent Communication and Interpersonal Skills to effectively engage with customers
- Sales Experience and Negotiation Skills to close deals successfully
- Customer Service skills to handle inquiries and provide a positive experience
- Knowledge of Real Estate Market and Property Management
- Ability to work independently and as part of a team
- Proficient in using CRM software and Microsoft Office Suite
- Bachelor's degree in Business Administration, Marketing, or related field
- Previous experience in real estate sales is an advantage
Job Role:
Sales-focused fieldwork within a 100 KM radius of your city for promoting and selling premium real estate at Assotech Ranchi .
Compensation:
Fixed Salary: ₹10,000/month
Per Booking Incentive: ₹20,000
️ Having a bike is a big plus (for easier mobility and field visits)
Who Should Apply?
- Freshers or experienced sales professionals eager to grow in real estate
- Candidates with good communication and convincing skills
- Must be based in Bokaro, Dhanbad, or Jamshedpur
How to Apply:
DM me directly here or share your CV at / (Whatsapp).
Let’s build something great together with Assotech Ranchi ! ️
#RealEstateJobs #SalesJobs #HiringNow #AssotechRanchi #Bokaro #Dhanbad #Jamshedpur #RanchiRealEstate
Heavy Machinery Sales (15LPA, Ranchi)
Posted 3 days ago
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Job Description
Dear Candidates, Please note, we will be able to respond to only those candidates, whose cvs are shortlisted. We respect your valuable time for applying.
Job Overvie w
Job Title : Sales Manager
Location : Ranchi, Jharkhand
Industry : Manufacturing
Salary - 15 LPA
Experience in Sales - EPC Sales /heavy machinery / DG Sets / Equipments)
, +91 79843 48404 - Tara
Key Responsibilities:
Job Description:
As a Sales Role in the Genset Industry, your primary responsibility will be to lead and manage the sales team in promoting and selling Gas genset / diesel generator sets to clients and customers. You will play a crucial role in driving revenue growth, establishing strong customer relationships, and expanding the market presence of the company's products within the industry.
Key Responsibilities:
Sales Strategy Development: Develop and implement effective sales strategies to achieve sales targets and objectives. Collaborate with senior management to align sales efforts with the overall business goals.
Team Leadership: Manage and lead a team of sales professionals, including setting targets, providing coaching and training, and conducting performance evaluations. Foster a motivated and results-oriented sales team.
Customer Relationship Management: Build and maintain strong relationships with key clients, dealers, distributors, and other stakeholders. Understand their needs, address concerns, and provide appropriate solutions.
Market Analysis: Conduct market research to identify potential clients, competitors, and emerging market trends. Utilize this information to refine sales strategies and identify new business opportunities.
Business Development: Identify and pursue new business opportunities, partnerships, and collaborations to expand the company's customer base and market share.
Sales Presentations: Prepare and deliver compelling sales presentations, product demonstrations, and proposals to prospective clients. Effectively communicate the value proposition of the company's diesel genset products.
Sales Forecasting: Develop accurate sales forecasts and budgets. Monitor sales performance against targets and take corrective actions as needed to ensure objectives are met.
Negotiation and Closing Deals: Lead negotiations with clients, dealers, and partners to reach favorable agreements. Ensure timely and successful closure of sales deals.
Product Knowledge: Maintain a deep understanding of the company's diesel genset products, features, and technical specifications. Stay updated on industry trends and advancements.
Reporting: Generate regular sales reports and performance metrics for management review. Provide insights and recommendations based on the analysis of sales data.
Travel: Engage in regular travel to meet with clients, attend industry events, and visit dealers and distributors to strengthen relationships and monitor market trends.
Qualifications and Requirements:
Bachelor's degree in Business Administration, Engineering, or related field (MBA preferred). Proven experience in sales within the diesel genset industry or a closely related field.
Strong leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
Technical knowledge of diesel generator sets and power generation systems. Ability to analyze market trends and customer preferences.
Proficiency in using CRM software and sales analytics tools.
Results-driven mindset with a track record of achieving sales targets. Willingness to travel frequently.
Problem-solving abilities and a proactive approach to challenges.
Adaptability to a dynamic and evolving industry landscape.
This Sales Manager role in the Diesel Genset Industry offers an exciting opportunity to contribute to the growth of the company while overseeing a dedicated sales team and nurturing valuable customer relationships.
Director of Finance
Posted 3 days ago
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Job Description
The ideal candidate will contribute to the overall success of the organization by effectively managing all financial tasks. They will oversee the financial operations of the business and provide Do you want to be our sophisticated Financial King or Queen; do numbers and attention to detail excite you? Are you able to support and develop a team of passionate hoteliers? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy their stay!
As Director of Finance for Radisson Blu Hotel Ranchi , you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Director of Financer:
-Ensures the smooth running of the accounting department, exerting diligent financial process control and ensuring efficiency and resilience to growth
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries
-Develops and implements business strategies where objectives are communicated, performance is measured accurately and reported upon to support strategic decisions to enable delivery
-Leads and manages the accounting team, fostering a culture of growth, development and performance within the department
-Prepares and is responsible for the hotel budget and profit & loss performance, ensuring that all accounting functions and disciplines are controlled, audited and developed
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes business performance, objectives and standard accounting practices, providing recommendations that will drive financial performance and provide added value
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Director of Finance:
-Proven experience in accounting with strong problem-solving capabilities in hospitality industry
-Minimum 10 years experience in finance department of hotels
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Head Coach (Store Manager)
Posted 3 days ago
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Job Description
About the Organization:
RJ CORP partnering with the best brands in the world and bringing it home to successful alliances and that is the pioneering spirit at the core of RJ corp's triumphs.
From conventional business areas like food and beverages, the group has also marked its footprint in the realm of retail business -Nike, TWG Team and la Vie en Rose has been witnessing an exponential boom.
RJ Corp is associated with Nike since 2012 as one of the Master Franchise. Today Nike RJ Corp's presence is in NCR, South and East India with 40 stores.
The position is with the upcoming Nike store at Ranchi.
Responsibilities :
Store Operations:
- Ensure compliance with company policies, procedures and operational guidelines.
- Prepare and analyze sales reports, and other performance indicators.
- Ensure the legal and financial integrity of the store.
- Schedule staff so as to properly serve customers, drive sales and execute tasks.
- Ensure proper in-store Brand execution according to established standards and directives.
- Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.
- Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
Sales & Revenue Generation:
- Develop sales strategies and set sales targets for the employees.
- Monitor and analyze sales figures, identify areas for improvement and implement appropriate measures to increase sales and profitability.
- Ensure effective merchandising and visual presentation of products to attract customers.
- Stay updated on market trends, competitor activities, and customer preferences.
Team Management:
- Recruit, train, and supervise store employees including sales associates, cashiers, and support staff.
- Provide guidance, coaching and performance feedback to team members.
- Foster a positive and motivating work environment to maximize employee morale and productivity.
Inventory Management:
- Oversee inventory control processes.
- Implement effective inventory management practices to minimise shrinkage and maximise stock turnover.
Qualifications : Graduate/ Post-graduate
Experience : 7-10 Yrs
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PROJECT COORDINATOR - OHE (RAILWAY PROJECTS)
Posted 3 days ago
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Job Description
Company Description
S K ELECTRICALS - Serving Railway OHE work for last 25+ yrs.
Role Description
This is a full-time on-site role for a Project Coordinator - OHE (Railway Projects) located in Ranchi. The Project Coordinator will oversee the day-to-day operations of railway overhead electrification (OHE) projects. Duties include coordinating with project teams, monitoring project progress, ensuring compliance with safety regulations, and facilitating communication between stakeholders. The role also involves preparing and maintaining project documentation and reports, managing schedules, and addressing any issues that arise during the project lifecycle.
KEY RESPONSIBILITIES
- Project management and coordination skills for Multiple Project Sites
- Prochurement of OHE Materials and Vendor Management
- Billing Management
- Design and Drawing
- Knowledge of Complete Instaltion of railway overhead electrification (OHE) systems
- Compliance with safety regulations and standards
- Proficiency in preparing and maintaining project documentation & DPR
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution skills
- Bachelor's degree in Engineering (ELECTRICAL) or related field
- Prior experience of 7+ yrs in railway OHE projects is must
English and Social Science Teacher
Posted 8 days ago
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Job Description
Educate girls. Change the world.
Are you an adventurous person interested in educating India’s future change makers?
Yuwa India is seeking a passionate individual for an English and Social Science teaching position at Yuwa School in Ranchi District, Jharkhand. At Yuwa, teachers gain a professionally challenging and rewarding experience by developing future leaders among rural girls.
Responsibilities will include teaching students in standards 6 - 8 from an English curriculum, designing creative lesson plans, developing curriculum, participating in regular teacher training workshops, and contributing to a positive and energetic learning environment. Yuwa School’s atmosphere is one of collaboration, respect, and mutual learning.
Candidates must be excited by the mission of creating a low-cost, world-class educational experience for girls in villages from lower caste and tribal backgrounds.
We are currently hiring the positions of English and Social Science Teacher (Middle School).
About Yuwa
Yuwa is an internationally acclaimed non-governmental organization that uses soccer and education to put girls in charge of their own futures. Yuwa is registered as a Trust in India, and has been working in the same locality since 2009. Yuwa is based in villages in the Ranchi district of Jharkhand, where girls are especially at risk of dropping out of school, child marriage, gender-related violence, and human trafficking. Through the creation of football teams, girls gain leadership skills and confidence, continue their education, and are less likely to be forced into child marriage. Here, teamwork is a powerful force to promote health, education and improved livelihoods among the most important agents of change—young women.
Yuwa has been featured in HBO Real Sports with Bryant Gumbel -- Yuwa featured in Season 29, Al-Jazeera, Washington Post, Huffington Post, Bloomberg Businessweek, BBC, Sports Illustrated, Hindustan Times, Times of India, ABC News , and other media in India and internationally. Recent awards include:
- 2025 HCLTech Grant “Jury Round” Finalist (Top 4, Education Category)
- 2023 FICCI Arise "Excellence in Sports" Award
- 2021 Top 10 Finalist for Chegg Global Student Prize (Seema Kumari)
- 2019 Laureus Sport for Good Award
- 2017 Microsoft “People of Action”
- 2016 India Today Digital Trailblazers Award
- 2015 Cequin WOWmen Award Celebrating Men for Women
- 2014-2019 FIFA Football for Hope Awardee
- 2013 Barclay’s Beyond Sport “Sport for Social Inclusion” Winner
- 2013 Times Now Amazing Indians Award (category: Indian at Heart)
- Yahoo India “12 Unsung Heroes of 2012”
- 2012 NDTV Spirit of Sport Award, (“Best Promotion of Education through Sport”)
- 2012 Ashoka Changemakers award (all-Asia winner) for Innovative Secondary Education for Skills Enhancement (ISESE)
- 2011 Nike Gamechangers Award
About Yuwa School
Yuwa School for Girls began in June 2015 in Hutup village, Jharkhand. The vision of our school is: Every girl’s future in her own hands . Our mission is to enable students to reach their full academic potential, develop critical and creative thinking skills, and become compassionate, empowered leaders in their communities. Our current campus supports 115 students and 11 full-time teachers.
Teacher responsibilities include:
- Teaching students in standards 6 – 8
- Developing curriculum
- Designing creative lesson plans
- Regular self-assessment in order to continuously improve quality of teaching
- Participating in regular teacher training workshops at Yuwa
- Engaging with students' parents on a regular basis
- Contributing to a positive and energetic learning environment
- Leading small tuition sessions for Yuwa students who need extra help
Open Positions for 2025 – 2026 School Year
• English and Social Science Teacher : This teacher will rotate to 3 different classes (Standards 6, 7, and 8) on a daily basis to teach English and Social Science. This person should feel passionate about teaching and demonstrate mastery of the subjects. Classes are very small (average class size of 15), so lessons should be interactive and personalized. NIOS (National Institute of Open Schooling) textbooks and supplementary resources will be used as a curriculum guideline—but teachers have freedom to introduce their own materials.
Accountant
Posted 8 days ago
Job Viewed
Job Description
Job Opening: Accountant
Location: Ranchi, Jharkhand
Job Type: Full-Time
Experience: 0-2 years
Education: Freshers / B.Com / M.Com / CA, CS, CMA Inter Qualified
Salary: Commensurate with skills and experience
Company Description:
We are a dynamic construction company specializing in residential, commercial, government, and infrastructure projects. Built on a foundation of integrity, precision, and long-term vision, we emphasize:
- Use of quality materials
- Skilled workmanship
- On-time project delivery
- Strong adherence to safety standards and regulatory compliance
Our Vision:
To become a benchmark in the construction industry by shaping skylines and strengthening communities with quality-driven, future-ready infrastructure.
Role Description:
We are looking for an Accountant to join our team. The person should be a B.Com or M.Com graduate with basic knowledge of accounting and should be willing to learn and adjust as needed.
Key Responsibilities:
- Manage day-to-day financial transactions
- Prepare and analyze financial statements
- Keeping records up to date
Qualifications & Skills:
- Basic knowledge of Financial Accounting, Financial Statement Preparation, and Audit
- Proficiency in accounting software and Microsoft Excel
- Eagerness to learn and adapt
To apply, please send your resume to