297 Sales Process jobs in India

About the Company

“Built by Active Traders, For Active Traders” , TradeZero was founded in 2015 by a team that leveraged decades of collective operating and trading experience to build a next-generation trading platform tailored to the needs of the ever-growing community of sophisticated traders.

With broker dealers in the Bahamas, US and Canada, we offer retail traders low-to-no-cost stock trading and direct market access to U.S. equities and equity options via online trading platforms. TradeZero’s innovative features and capabilities for stock shorting accommodate all types of retail traders, especially the active trader.

Our customers choose us for our suite of advanced desktop, web-based and mobile trading platforms, professional-grade market access, sophisticated trading tools and our 24x7 live customer service.

Role Overview

We are seeking a Sales Operations Specialist to support our Sales Development team. This role will ensure smooth daily workflows, accurate reporting, and efficient coordination across the sales function. You will work closely with international colleagues to maintain systems, provide reporting insights, and help keep team processes running on time.

The ideal candidate will have excellent English communication skills (spoken and written), strong organizational ability, and experience supporting sales or business operations in a structured, compliance-driven environment.

Key Responsibilities

· Support daily sales team workflows, ensuring tasks are completed accurately and on time.

· Maintain and review reporting systems and dashboards, providing timely updates and insights.

· Assist with pipeline and performance reporting, consolidating data into actionable summaries.

· Help manage team calendars, reminders, and process documentation to keep operations on track.

· Provide quality checks and approvals for data, content, or system updates.

· Liaise with sales managers and team members across time zones to coordinate deliverables.

· Carry out general administrative and operational support (e.G., expense reporting, system tracking, process boards).

Required Skills & Qualifications

· Excellent written and spoken English (mandatory).

· 3–4 years of experience in sales operations, SDR support, or process-driven operations roles (2+ years considered for exceptional candidates).

· Strong organizational and time management skills with the ability to manage multiple priorities.

· Proficiency with CRM systems and reporting dashboards.

· Competent in MS Office, especially Excel/Sheets for reporting.

· Detail-oriented with a high standard of accuracy.

· Previous experience in a sales team and in a compliant/regulatory-driven industry is preferred.

Desired Attributes

· Able to work effectively in a structured, process-driven environment.

· Strong communication skills, comfortable liaising with international colleagues.

· Analytical mindset with the ability to identify and correct inconsistencies.

· Proactive, reliable, and adaptable team player.

• We are looking for a dynamic and experienced Team Lead to oversee our US Sales Process (BPO) . The ideal candidate will be responsible for managing a team of sales executives, driving performance, ensuring target achievement, maintaining client satisfaction, and creating a positive, productive sales floor environment.

• Lead, motivate, and manage a team of telesales/inside sales representatives handling US clients.
• Ensure daily, weekly, and monthly sales targets are met consistently.
• Monitor team performance using CRM and call monitoring tools.
• Conduct regular training sessions, performance reviews, and feedback sessions.
• Handle escalations and assist agents in closing high-value leads.
• Maintain process compliance, quality standards, and productivity levels.
• Prepare performance and conversion reports for management.
• Collaborate with operations, QA, and HR to enhance team efficiency and morale.
• Drive incentives, recognition, and motivation programs to maintain a healthy team environment.

• Minimum 2–4 years of experience in a US BPO Sales process , with at least 1 year in a Team Lead or similar supervisory role .
• Excellent communication, leadership, and motivational skills.
• Strong understanding of sales techniques, customer handling, and objection management.
• Ability to work in night shifts (US time zone) .
• Proficiency in MS Excel, CRM tools, and call monitoring systems.
• Goal-driven with strong analytical and problem-solving abilities.

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Job Description:

Job Title: Quality Analyst - Sales Process

Location - Gurgaon (WFO)

Roles and Responsibilities:

Develop and maintain internal support and call center quality standards

Review a subset of sales agents' interactions (calls, emails, chats, etc.)

Provide meaningful and constructive feedback on evaluations

Discuss and explain feedback with agents in regular meetings

Create strategies to improve support KPIs

Assist agents in enhancing their performance through specific guidance and ongoing support

Identify training and onboarding needs and initiate related projects

Generate reports that reflect support performance

Report the support teams performance to senior management

Participate in calibration sessions to ensure consistency in internal evaluations

Contribute positively to team culture

An ideal candidate should have:

Minimum 2 years of hands-on experience in quality assurance within sales

Proven track record of analytical skills

Strong communication skills, including the ability to deliver (negative) feedback effectively

Excellent people skills and the ability to build rapport

Good organizational skills and knowledge of goal-setting practices

Experience with data visualization and understanding of support metrics

Problem-solving capabilities to create meaningful strategies to improve support quality

Perks and Benefits:

Opportunity to work on a highly critical role, which will have a direct and big impact

A learning environment with supports looking at problems in unique ways

Collaborative and diverse team which values mutual respect and clear communication

Challenging work so that you can keep your brain healthy

The Successful Applicant:

Fast, focused and committed individuals with an ability to work in a diverse team

Passionate about creating something big & impactful

Job Description:

Job Title: Quality Analyst - Sales Process

Location - Gurgaon (WFO)

Roles and Responsibilities:

Develop and maintain internal support and call center quality standards

Review a subset of sales agents' interactions (calls, emails, chats, etc.)

Provide meaningful and constructive feedback on evaluations

Discuss and explain feedback with agents in regular meetings

Create strategies to improve support KPIs

Assist agents in enhancing their performance through specific guidance and ongoing support

Identify training and onboarding needs and initiate related projects

Generate reports that reflect support performance

Report the support teams performance to senior management

Participate in calibration sessions to ensure consistency in internal evaluations

Contribute positively to team culture

An ideal candidate should have:

Minimum 2 years of hands-on experience in quality assurance within customer service or sales

Proven track record of analytical skills

Strong communication skills, including the ability to deliver (negative) feedback effectively

Excellent people skills and the ability to build rapport

Good organizational skills and knowledge of goal-setting practices

Experience with data visualization and understanding of support metrics

Problem-solving capabilities to create meaningful strategies to improve support quality

Perks and Benefits:

Opportunity to work on a highly critical role, which will have a direct and big impact

A learning environment with supports looking at problems in unique ways

Collaborative and diverse team which values mutual respect and clear communication

Challenging work so that you can keep your brain healthy

The Successful Applicant:

Fast, focused and committed individuals with an ability to work in a diverse team

Passionate about creating something big & impactful

Company Overview

Wings Global Services is a trailblazer in engineering innovation, known for seamlessly integrating automation with cross-sectoral expertise. With a focus on operational excellence, we serve diverse industries including oil & gas, manufacturing, IT, and construction. Based in Mumbai, we are dedicated to cultivating future-ready talent through experiential learning and advanced solutions, ensuring alignment with industry needs and sustainable progress. Learn more at .

Job Overview

We are seeking a motivated individual for the role of BPO Sales Process in our Vashi, Navi Mumbai location. This is a full-time, day shift position, perfect for freshers. The role involves engaging potential clients through various channels and promoting our services effectively. Candidates with 0 to 1 year of experience are welcome to apply, and this role offers an excellent opportunity to grow within our innovative company.

Qualifications and Skills

• Proficiency in cold calling, enabling effective communication and persuasion with potential clients (Mandatory skill).
• Expertise in upselling techniques to enhance customer interaction and increase sales opportunities (Mandatory skill).
• Experience with CRM software to manage and analyze customer interactions and data throughout the customer lifecycle.
• Ability to generate leads and identify potential business opportunities by reaching out to clients.
• Skill in customer retention strategies, focusing on maintaining a strong, ongoing relationship with existing clients.
• Competency in MS Excel for organizing, analyzing, and presenting sales data efficiently.
• Capability to manage the sales pipeline, tracking progress and identifying areas for improvement.
• Strong interpersonal and communication skills, aiding in effective negotiation and relationship building.

Roles and Responsibilities

• Conduct cold calls to potential clients, introducing our services and generating interest in our offerings.
• Utilize upselling techniques to promote additional products or services to existing customers.
• Maintain accurate records of customer interactions and transactions using CRM software.
• Identify and follow up on leads to convert them into sales opportunities.
• Develop and maintain strong relationships with clients through regular follow-ups and excellent service.
• Use MS Excel to track sales data and progress, reporting findings to the management team.
• Collaborate with team members to improve sales strategies and achieve company targets.
• Continuously learn about industry trends and company products to enhance sales effectiveness.

• We are looking for a dynamic and experienced Team Lead to oversee our US Sales Process (BPO) . The ideal candidate will be responsible for managing a team of sales executives, driving performance, ensuring target achievement, maintaining client satisfaction, and creating a positive, productive sales floor environment.

• Lead, motivate, and manage a team of telesales/inside sales representatives handling US clients.
• Ensure daily, weekly, and monthly sales targets are met consistently.
• Monitor team performance using CRM and call monitoring tools.
• Conduct regular training sessions, performance reviews, and feedback sessions.
• Handle escalations and assist agents in closing high-value leads.
• Maintain process compliance, quality standards, and productivity levels.
• Prepare performance and conversion reports for management.
• Collaborate with operations, QA, and HR to enhance team efficiency and morale.
• Drive incentives, recognition, and motivation programs to maintain a healthy team environment.

• Minimum 2–4 years of experience in a US BPO Sales process , with at least 1 year in a Team Lead or similar supervisory role .
• Excellent communication, leadership, and motivational skills.
• Strong understanding of sales techniques, customer handling, and objection management.
• Ability to work in night shifts (US time zone) .
• Proficiency in MS Excel, CRM tools, and call monitoring systems.
• Goal-driven with strong analytical and problem-solving abilities.

#HiringNow #TeamLead #USProcess #BPOJobs #SalesJobs #InsideSales #OutboundSales #USShift #NightShiftJobs #BPOCareers #TeamLeadJobs #SalesTeamLead #USSalesProcess #AssistaraGlobalServices #CareerOpportunity #JobOpening #NowHiring #SalesLeadership #CallCenterJobs #SalesSupport #CustomerAcquisition #LeadGeneration #WorkFromOffice