Sales Development Representative

Belgaum, Karnataka YAP Media

Posted today

Job Viewed

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Job Description

We review applications from anyone who proactively submits a cover letter first. Jump the line and land in our inbox by following the cover letter instructions at this link: yapmedia.com/sdr

YAP MEDIA NYC is hiring a Sales Development Representative to help our sales team identify leads and draft proposals. In this role, you will assist with client prospecting, cold email outreach, RFP and proposal drafting, and maintenance of our sales databases.

In just two years, YAP Media has grown into one of the leading podcast networks for business and self-development shows, securing sponsorship deals with major brands like Airbnb, , Shopify, and the International Olympic Committee. To support this lightning fast growth, we are seeking an ambitious, proactive, and detail-oriented Sales Development Representative to join our sales team.

Sales is the heart of our company's service offering. We provide sales services for podcasters and influencers by securing sponsorships from advertisers. Your work will be integral to sustaining our growth through 2025 and will have a direct impact on YAP's overall success.

This position offers opportunities for career growth with a clear path to Account Executive and Senior Account Executive. Substantial opportunities for compensation increases exist along the way. This role is perfect for someone who is ambitious and looking for a clear path to career growth that they can fully dedicate themselves to.

Responsibilities

  • Sales Prospecting: Research and identify potential advertisers and agencies. Build and maintain accurate lead lists using various online tools.
  • Cold Outreach: Engage with potential advertisers via targeted campaigns. Initiate partnership conversations, and manage follow-ups to ensure consistent communication.
  • Lead Management: Coordinate and schedule meetings between qualified leads and the sales team, ensuring smooth hand-offs with detailed documentation and clear tracking of follow-ups.
  • CRM Management: Update and maintain sales records and lead information in HubSpot, ensuring CRM data accuracy, consistency, and completeness.
  • Proposal Library Management: Organize and maintain a central library of proposal templates and assets in Google Drive to ensure up-to-date information is always accessible to the sales team.
  • Proposal & RFP Preparation: Assist in drafting, customizing, and sending RFPs and sales proposals, ensuring documents are accurate, on-brand, and tailored to the client's needs.
  • Inbound Inquiry Response: Respond to inbound inquiries, qualify leads, and determine their fit for our services.
  • Sales Team Collaboration: Work closely with the sales team to coordinate meetings, assist in managing sales pipelines, and facilitate the smooth flow of information and resources needed to support the sales process.

Results

  • Prospecting and Outreach: Research, identify, and track at least 50 qualified leads monthly, ensuring consistent follow-ups and achieving a minimum conversion rate of 5-10% into active opportunities.
  • Proposals Drafting: Ensure all RFPs and Proposals are error-free, customized to client needs, and delivered within 48 hours of request, with a goal of achieving a 90% on-time submission rate and 90% approval for proposals sent for internal review.
  • Proposal Library Management: Review and update the proposal library monthly, ensuring 100% accuracy and accessibility of all templates and assets.
  • Inbound Inquiry Response: Respond to 100% of inbound inquiries within 24 hours, thoroughly qualifying each lead and tailoring your response appropriately.
  • CRM Management: Maintain up-to-date and accurate CRM records by logging 100% of interactions and updates with minimal errors or missing information.
  • Sales Team Collaboration: Actively support the sales team by responding to 100% of requests within 24 hours and contributing to at least 2 cross-departmental projects per quarter, ensuring alignment with sales initiatives and goals.

Requirements

  • 5+ years of work experience.
  • 2+ years of experience in sales or digital marketing.
  • Experience in media or broadcast is highly preferred.
  • Must be able to work 9 to 5 ET.
  • Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
  • Strong Communication Skills: Can write clearly and articulately, maintaining high standards for clarity and syntax in all communications.
  • Organized: Able to plan, organize, and schedule tasks efficiently, focusing on key priorities. Capable of managing multiple deliverables simultaneously and meeting deadlines.
  • Detail-Oriented: Ensures no important details slip through the cracks and can follow complex processes with minimal errors.
  • Team Player: Goes the extra mile for team members and clients, passionate about delivering excellence to all stakeholders.
  • Proactive and Reliable: Acts without being told what to do. Completes daily, weekly, and monthly tasks independently and consistently brings new ideas to the company.

Salary & Benefits

  • $750 - $000/m based on prior experience
  • Remote work
  • Flexible PTO
  • Medical benefits
  • Employee growth plans
  • Skill development
  • Personal development (reimbursement for books, courses, etc)
  • Choice to recognize US holidays or local holidays for international team members
  • Paid maternity leave
  • Interaction with company owners

Company Values

  • Scrappy Hustlers. Industrious, creative, resourcefulness, can do a lot with a little.
  • Right The First Time: High standards. Expects personal and team performance to be nothing short of excellent. Does things right the first time.
  • Step On The Gas. Move fast, make decisions, get shit done.
  • Just Whales. Focus on the highest leverage priorities, don't get distracted by small fish.
  • We Win. Team-focused, generous with time and energy, thrives on feedback, supports others to do and be their best.

About YAP Media

YAP Media (yapmedia.com) collaborates with top influencers and podcasters to help them expand their online presence and monetize their content. Our clients include hosts from Shark Tank, the world's #1 Executive Business Coach, and Top Podcasters who receive 1 Million+ downloads a month and regularly rank as the #1 podcast in their niche on Apple Podcasts. We are a fully remote company of 50+ team members around the world. We have team members in the USA, Argentina, Nigeria, Algeria, Turkey, India, and the Philippines.

Salary: 750 - 1000/m

This advertiser has chosen not to accept applicants from your region.

Sales Development Representative

Belgaum, Karnataka YAP Media

Posted today

Job Viewed

Tap Again To Close

Job Description

We review applications from anyone who proactively submits a cover letter first. Jump the line and land in our inbox by following the cover letter instructions at this link: yapmedia.com/sdr


YAP MEDIA NYC is hiring a Sales Development Representative to help our sales team identify leads and draft proposals. In this role, you will assist with client prospecting, cold email outreach, RFP and proposal drafting, and maintenance of our sales databases.


In just two years, YAP Media has grown into one of the leading podcast networks for business and self-development shows, securing sponsorship deals with major brands like Airbnb, , Shopify, and the International Olympic Committee. To support this lightning fast growth, we are seeking an ambitious, proactive, and detail-oriented Sales Development Representative to join our sales team.


Sales is the heart of our company’s service offering. We provide sales services for podcasters and influencers by securing sponsorships from advertisers. Your work will be integral to sustaining our growth through 2025 and will have a direct impact on YAP’s overall success.


This position offers opportunities for career growth with a clear path to Account Executive and Senior Account Executive. Substantial opportunities for compensation increases exist along the way. This role is perfect for someone who is ambitious and looking for a clear path to career growth that they can fully dedicate themselves to.


Responsibilities

  • Sales Prospecting : Research and identify potential advertisers and agencies. Build and maintain accurate lead lists using various online tools.
  • Cold Outreach: Engage with potential advertisers via targeted campaigns. Initiate partnership conversations, and manage follow-ups to ensure consistent communication.
  • Lead Management : Coordinate and schedule meetings between qualified leads and the sales team, ensuring smooth hand-offs with detailed documentation and clear tracking of follow-ups.
  • CRM Management : Update and maintain sales records and lead information in HubSpot, ensuring CRM data accuracy, consistency, and completeness.
  • Proposal Library Management : Organize and maintain a central library of proposal templates and assets in Google Drive to ensure up-to-date information is always accessible to the sales team.
  • Proposal & RFP Preparation : Assist in drafting, customizing, and sending RFPs and sales proposals, ensuring documents are accurate, on-brand, and tailored to the client’s needs.
  • Inbound Inquiry Response : Respond to inbound inquiries, qualify leads, and determine their fit for our services.
  • Sales Team Collaboration : Work closely with the sales team to coordinate meetings, assist in managing sales pipelines, and facilitate the smooth flow of information and resources needed to support the sales process.


Results

  • Prospecting and Outreach: Research, identify, and track at least 50 qualified leads monthly, ensuring consistent follow-ups and achieving a minimum conversion rate of 5-10% into active opportunities.
  • Proposals Drafting: Ensure all RFPs and Proposals are error-free, customized to client needs, and delivered within 48 hours of request, with a goal of achieving a 90% on-time submission rate and 90% approval for proposals sent for internal review.
  • Proposal Library Management: Review and update the proposal library monthly, ensuring 100% accuracy and accessibility of all templates and assets.
  • Inbound Inquiry Response: Respond to 100% of inbound inquiries within 24 hours, thoroughly qualifying each lead and tailoring your response appropriately.
  • CRM Management: Maintain up-to-date and accurate CRM records by logging 100% of interactions and updates with minimal errors or missing information.
  • Sales Team Collaboration: Actively support the sales team by responding to 100% of requests within 24 hours and contributing to at least 2 cross-departmental projects per quarter, ensuring alignment with sales initiatives and goals.


Requirements

  • 5+ years of work experience.
  • 2+ years of experience in sales or digital marketing.
  • Experience in media or broadcast is highly preferred.
  • Must be able to work 9 to 5 ET.
  • Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
  • Strong Communication Skills: Can write clearly and articulately, maintaining high standards for clarity and syntax in all communications.
  • Organized : Able to plan, organize, and schedule tasks efficiently, focusing on key priorities. Capable of managing multiple deliverables simultaneously and meeting deadlines.
  • Detail-Oriented : Ensures no important details slip through the cracks and can follow complex processes with minimal errors.
  • Team Player : Goes the extra mile for team members and clients, passionate about delivering excellence to all stakeholders.
  • Proactive and Reliable : Acts without being told what to do. Completes daily, weekly, and monthly tasks independently and consistently brings new ideas to the company.


Salary & Benefits

  • $750 - $000/m based on prior experience
  • Remote work
  • Flexible PTO
  • Medical benefits
  • Employee growth plans
  • Skill development
  • Personal development (reimbursement for books, courses, etc)
  • Choice to recognize US holidays or local holidays for international team members
  • Paid maternity leave
  • Interaction with company owners


Company Values

  • Scrappy Hustlers. Industrious, creative, resourcefulness, can do a lot with a little.
  • Right The First Time: High standards. Expects personal and team performance to be nothing short of excellent. Does things right the first time.
  • Step On The Gas. Move fast, make decisions, get shit done.
  • Just Whales. Focus on the highest leverage priorities, don't get distracted by small fish.
  • We Win. Team-focused, generous with time and energy, thrives on feedback, supports others to do and be their best.


About YAP Media

YAP Media (yapmedia.com ) collaborates with top influencers and podcasters to help them expand their online presence and monetize their content. Our clients include hosts from Shark Tank, the world's #1 Executive Business Coach, and Top Podcasters who receive 1 Million+ downloads a month and regularly rank as the #1 podcast in their niche on Apple Podcasts. We are a fully remote company of 50+ team members around the world. We have team members in the USA, Argentina, Nigeria, Algeria, Turkey, India, and the Philippines.


Salary: 750 - 1000/m

This advertiser has chosen not to accept applicants from your region.

Sales Development Representative

Belgaum, Karnataka Workplaze

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Job description

About WorkPlaze


Workplaze: The Future of Digital Services Automation


Workplaze is the leading Professional Services Automation (PSA) platform, expertly designed for digital agencies and professional services companies. Founded by agency veterans, we built a unified, intelligent solution to transform operations from quote to cash, eliminating inefficiencies and boosting profitability. Our mission is to revolutionize how digital professional services companies operate, enabling sustainable growth and exceptional client value.


Why Workplaze stands apart:


- Tailored & Integrated: Unlike generic tools, Workplaze is purpose-built for digital services, unifying HR, CRM, Project Management, and Finance operations in one seamless system.


- AI-Powered Intelligence: Our AI-powered CXO Dashboard provides real-time insights, predictive analytics, and resource optimization, driving smarter decisions.

- Proven Impact: Agencies using Workplaze achieve an average 40% profit increase, 25% productivity gain, and 300% ROI within 12 months. We empower over 500 agencies across 25+ countries.

- Seamless Integrations & Security: Connect Workplaze with existing tools like Microsoft Teams, Slack, Salesforce, and QuickBooks, all backed by enterprise-grade security.


Our Vision Forward: AI-Driven Automation


We are actively building the next generation of AI agents to automate crucial functions like lead generation, marketing, compliance, invoicing, payroll, and performance management. Our focus is to identify the perfect product-market fit for these innovations, continually solving core pain points and delivering unparalleled value to digital services companies.


Job Summary


We are seeking a highly motivated and results-driven Sales Development Representative to join our dynamic team. This pivotal role will be instrumental in driving WorkPlaze's customer acquisition, expanding our market reach, and forging strategic partnerships. The ideal candidate will possess a strong blend of direct sales expertise, strategic alliance development, and a proven track record of exceeding targets within the SaaS or technology sector. You will be at the forefront of introducing our innovative workplace solutions to a diverse client base, leveraging modern sales techniques and contributing to our ambitious growth projections.


Key Responsibilities


  • Strategic Sales & Business Development: Develop and execute comprehensive sales and business development strategies to identify, engage, and onboard new clients for the WorkPlaze SaaS platform.
  • Lead Generation & Prospecting: Proactively identify and qualify new business opportunities through various channels, including targeted email campaigns, LinkedIn outreach, industry events, and referrals.
  • Full Sales Cycle Management: Manage the entire sales pipeline from initial contact and discovery to product demonstration, proposal generation, negotiation, and deal closure.
  • Partnership Ecosystem Development: Identify, negotiate, and establish strategic channel partnerships (e.g., with HR tech providers, office solution integrators, property management firms) to expand WorkPlaze's distribution and reach.
  • Market Engagement: Represent WorkPlaze at industry conferences, webinars, and networking events to build brand awareness, generate leads, and foster relationships.
  • Client Relationship Management: Build and maintain strong, long-lasting client relationships, understanding their needs and ensuring customer satisfaction and retention.
  • Market Intelligence: Gather market feedback, competitor insights, and customer requirements to inform product development and refine our go-to-market strategies.
  • Target Achievement: Consistently meet and exceed monthly, quarterly, and annual sales and partnership targets.
  • Collaboration: Work closely with the marketing team to optimize campaigns and sales enablement materials, and collaborate with the product team to convey market demands.
  • Leveraging Technology: Utilize CRM systems effectively to manage sales activities, track progress, and report on performance. Be open to leveraging and providing input for our evolving AI agent for lead generation.


What We're Looking For (Qualifications)


  • Experience: 2+ years of progressive experience in B2B SaaS sales, business development, or strategic alliances roles, with a proven track record of achieving and exceeding sales quotas.
  • Domain Knowledge: Experience in HRTech or enterprise SaaS solutions is highly preferred. Understanding of workplace management solutions or related industries is a significant plus.
  • Proven Success: Demonstrated ability to drive revenue growth, cultivate new markets, and build strong client and partner relationships from the ground up.
  • Strategic Acumen: Strong business acumen with the ability to identify strategic opportunities and develop effective plans for market penetration and expansion.
  • Communication & Presentation: Exceptional verbal and written communication, negotiation, and presentation skills, capable of engaging with C-level executives and key stakeholders.
  • Sales Process: Deep understanding of the SaaS sales cycle, from prospecting to closing, and experience with various sales methodologies.
  • Digital Proficiency: Comfort with leveraging digital platforms (e.g., LinkedIn Sales Navigator, email marketing tools) for lead generation and outreach.
  • Results-Oriented: A highly driven, self-motivated individual with an entrepreneurial spirit and a strong desire to contribute to a fast-growing startup.
  • Adaptability: Ability to thrive in a dynamic, fast-paced environment and adapt to evolving product offerings and market conditions.


Why Join WorkPlaze?


  • Impact: Be a key player in shaping the growth of a promising SaaS product that is transforming modern workplaces.
  • Innovation: Work with a cutting-edge platform and contribute to our exciting AI initiatives.
  • Growth Opportunity: Significant opportunities for professional development and career advancement in a rapidly expanding company.
  • Culture: Join a collaborative, supportive, and ambitious team dedicated to excellence.
  • Competitive Compensation: Attractive salary package with performance-based incentives.


Location

Thiruvananthapuram, Kerala, India / Remote (India)


Apply Now:

If you are a driven sales and business development leader passionate about technology and ready to make a significant impact, we encourage you to apply! Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for WorkPlaze.

This advertiser has chosen not to accept applicants from your region.

Sales Development Representative

Belgaum, Karnataka YAP Media

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

We review applications from anyone who proactively submits a cover letter first. Jump the line and land in our inbox by following the cover letter instructions at this link: yapmedia.com/sdr


YAP MEDIA NYC is hiring a Sales Development Representative to help our sales team identify leads and draft proposals. In this role, you will assist with client prospecting, cold email outreach, RFP and proposal drafting, and maintenance of our sales databases.


In just two years, YAP Media has grown into one of the leading podcast networks for business and self-development shows, securing sponsorship deals with major brands like Airbnb, LinkedIn, Shopify, and the International Olympic Committee. To support this lightning fast growth, we are seeking an ambitious, proactive, and detail-oriented Sales Development Representative to join our sales team.


Sales is the heart of our company’s service offering. We provide sales services for podcasters and influencers by securing sponsorships from advertisers. Your work will be integral to sustaining our growth through 2025 and will have a direct impact on YAP’s overall success.


This position offers opportunities for career growth with a clear path to Account Executive and Senior Account Executive. Substantial opportunities for compensation increases exist along the way. This role is perfect for someone who is ambitious and looking for a clear path to career growth that they can fully dedicate themselves to.


Responsibilities

  • Sales Prospecting : Research and identify potential advertisers and agencies. Build and maintain accurate lead lists using various online tools.
  • Cold Outreach: Engage with potential advertisers via targeted campaigns. Initiate partnership conversations, and manage follow-ups to ensure consistent communication.
  • Lead Management : Coordinate and schedule meetings between qualified leads and the sales team, ensuring smooth hand-offs with detailed documentation and clear tracking of follow-ups.
  • CRM Management : Update and maintain sales records and lead information in HubSpot, ensuring CRM data accuracy, consistency, and completeness.
  • Proposal Library Management : Organize and maintain a central library of proposal templates and assets in Google Drive to ensure up-to-date information is always accessible to the sales team.
  • Proposal & RFP Preparation : Assist in drafting, customizing, and sending RFPs and sales proposals, ensuring documents are accurate, on-brand, and tailored to the client’s needs.
  • Inbound Inquiry Response : Respond to inbound inquiries, qualify leads, and determine their fit for our services.
  • Sales Team Collaboration : Work closely with the sales team to coordinate meetings, assist in managing sales pipelines, and facilitate the smooth flow of information and resources needed to support the sales process.


Results

  • Prospecting and Outreach: Research, identify, and track at least 50 qualified leads monthly, ensuring consistent follow-ups and achieving a minimum conversion rate of 5-10% into active opportunities.
  • Proposals Drafting: Ensure all RFPs and Proposals are error-free, customized to client needs, and delivered within 48 hours of request, with a goal of achieving a 90% on-time submission rate and 90% approval for proposals sent for internal review.
  • Proposal Library Management: Review and update the proposal library monthly, ensuring 100% accuracy and accessibility of all templates and assets.
  • Inbound Inquiry Response: Respond to 100% of inbound inquiries within 24 hours, thoroughly qualifying each lead and tailoring your response appropriately.
  • CRM Management: Maintain up-to-date and accurate CRM records by logging 100% of interactions and updates with minimal errors or missing information.
  • Sales Team Collaboration: Actively support the sales team by responding to 100% of requests within 24 hours and contributing to at least 2 cross-departmental projects per quarter, ensuring alignment with sales initiatives and goals.


Requirements

  • 5+ years of work experience.
  • 2+ years of experience in sales or digital marketing.
  • Experience in media or broadcast is highly preferred.
  • Must be able to work 9 to 5 ET.
  • Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
  • Strong Communication Skills: Can write clearly and articulately, maintaining high standards for clarity and syntax in all communications.
  • Organized : Able to plan, organize, and schedule tasks efficiently, focusing on key priorities. Capable of managing multiple deliverables simultaneously and meeting deadlines.
  • Detail-Oriented : Ensures no important details slip through the cracks and can follow complex processes with minimal errors.
  • Team Player : Goes the extra mile for team members and clients, passionate about delivering excellence to all stakeholders.
  • Proactive and Reliable : Acts without being told what to do. Completes daily, weekly, and monthly tasks independently and consistently brings new ideas to the company.


Salary & Benefits

  • $750 - $000/m based on prior experience
  • Remote work
  • Flexible PTO
  • Medical benefits
  • Employee growth plans
  • Skill development
  • Personal development (reimbursement for books, courses, etc)
  • Choice to recognize US holidays or local holidays for international team members
  • Paid maternity leave
  • Interaction with company owners


Company Values

  • Scrappy Hustlers. Industrious, creative, resourcefulness, can do a lot with a little.
  • Right The First Time: High standards. Expects personal and team performance to be nothing short of excellent. Does things right the first time.
  • Step On The Gas. Move fast, make decisions, get shit done.
  • Just Whales. Focus on the highest leverage priorities, don't get distracted by small fish.
  • We Win. Team-focused, generous with time and energy, thrives on feedback, supports others to do and be their best.


About YAP Media

YAP Media (yapmedia.com) collaborates with top influencers and podcasters to help them expand their online presence and monetize their content. Our clients include hosts from Shark Tank, the world's #1 Executive Business Coach, and Top Podcasters who receive 1 Million+ downloads a month and regularly rank as the #1 podcast in their niche on Apple Podcasts. We are a fully remote company of 50+ team members around the world. We have team members in the USA, Argentina, Nigeria, Algeria, Turkey, India, and the Philippines.


Salary: 750 - 1000/m

This advertiser has chosen not to accept applicants from your region.

Customer Service Specialist

Belgaum, Karnataka Moonpreneur Inc

Posted today

Job Viewed

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Job Description

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote

This advertiser has chosen not to accept applicants from your region.

Customer Service Professional

Belgaum, Karnataka beBeeCustomerService

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Summary

We are seeking a seasoned professional to provide exceptional customer service through calls, handle inquiries, resolve issues, and ensure customer satisfaction.

This role requires maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to management.

  • Main Responsibilities:
  • Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.
  • Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.
  • Maintain a deep understanding of our products or services to answer customer queries and provide appropriate recommendations accurately.
  • Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.
  • Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.
  • Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.
  • Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.
  • Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.
  • Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.
Required Skills and Qualifications

To excel in this role, you will need:

  • Key Qualifications:
  • Customer Support, Customer Satisfaction, and Customer Experience skills
  • Excellent problem-solving and analytical skills
  • Ability to multitask and prioritize workload in a fast-paced environment
  • Experience with CRM systems and contact center technologies
  • Excellent verbal and written communication skills
  • Ability to work independently and remotely
  • A bachelor's degree or higher in a related field is preferred
  • Experience in a customer service or contact center environment is preferred
This advertiser has chosen not to accept applicants from your region.
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