15 Sales Urgent Opening Relationship Manager Sr Relationship Manager jobs in Surat

Role Objective:

The Client Relationship Executive (CRE) is responsible for managing post-closing client coordination, ensuring milestone-wise payment collections, timely reporting, and smooth communication between clients, finance, and internal teams. The role focuses on building trust and maintaining long-term relationships through systematic follow-ups and documentation.

Key Responsibilities:

1. Client Communication & Relationship Management

• Source and maintain accurate client and vendor contact details.
• Call clients regularly to share updates, gather feedback, and maintain strong relationships.
• Send personalized greetings for birthdays, anniversaries, etc., to nurture rapport.
• Participate in daily CRM review sessions with stakeholders.
• Resolve client queries promptly and professionally.

2. Payment Collection & Billing Coordination

• Ensure milestone-wise payment collection within timelines.
• Share invoices and UTRs promptly and maintain a clear audit trail.
• Coordinate invoice/bill generation with Accounts.
• Confirm final deliverables and amounts with Client Servicing before billing.

3. Documentation & Reporting

• Record all interactions, approvals, and updates in CRM and email/WhatsApp summaries.
• Maintain structured data templates for smooth coordination across departments.
• Avoid verbal-only updates;
  ensure all communication is documented.
• CC Finance and Client Servicing on all payment-related emails.

4. Escalation & Follow-up

• Follow embedded SOP for payment follow-ups:
• D0: Thank-you & summary
• D3: Gentle nudge
• D7: Reminder + offer help
• D10: Firm, solution-oriented reminder
• D15: Escalation with full context
• Flag ageing, disputes, or documentation gaps proactively.

5. Client Servicing & After-Sales Support

• Ensure client satisfaction from order placement until final payment.
• Collect true feedback and resolve queries diligently.
• Act as a point of contact for complaints and escalate issues to the concerned team.

Competency Requirements:

Skills Needed:

• Excellent communication: soft-spoken, polite, professional (English/Hindi;
  Gujarati preferred).
• Persuasion, rapport-building, and phone/meeting etiquette.
• Listening, questioning, and proactive problem-solving.
• Consistency, patience, and empathy in follow-ups.
• Tech-savvy: Google Docs, Sheets, Excel, CRM, professional email/WhatsApp etiquette.

Knowledge Areas:

• Wedding/event planning basics.
• Billing systems, client documentation, and vendor networks.
• Internet research and data collection.

Traits & Self-Image:

• Confident, high-energy, go-getter mindset.
• Honest, persistent, and eager to learn.
• Warm, hospitable, client-friendly approach.
• Passionate about growth and process improvement.

Workflow & Reporting:

• CRE coordinates post-closing with Client Servicing, Production, and Finance.
• Reports directly to Finance (Cost Controller + Accounts) with alignment to Growth Head.
• Top 2 priorities: polite, consistent, documented follow-ups & timely milestone-wise collections.

Salary:

- ₹15,000 – ₹18,000/month

Global luxury brand specializing in diamond-studded watches and fine jewelry, is hiring a fluent English-speaking Sales Executive to lead our sales in the U.S. market.

Responsibilities:

- Respond to customer queries on live chat, phone calls, and emails.

- Convince and assist customers in completing purchases.

- Follow up with leads who did not buy and work on closing sales.

- Reach out to jewelers in the U.S. to generate B2B sales opportunities.

- Find prospects using LinkedIn and other online sources.

- Support with directory listings and maintain sales records.

Requirements:

- Excellent English communication skills (spoken & written).

- Experience in sales, telesales, or customer service (luxury/jewelry preferred).

- Strong convincing and follow-up skills.

- Comfortable working night shift (U.S. time zone).

- Proactive, target-oriented, and confident in customer interaction.

What We Offer:

- Competitive salary + incentives.

- Opportunity to represent a premium global brand.

- Exposure to U.S. luxury jewelry & watch market.

Keywords:

Sales, Jewelry Sales, Diamond Watch, Moissanite Watch, Luxury Jewelry, Luxury Watch, Customer Service, Fluent English, U.S. Sales, Night Shift, Telesales, B2B Sales, LinkedIn Prospecting, Directory Listing, Lead Conversion

If you’re passionate about sales and dream of representing a luxury brand, we’d love to hear from you. Apply now and grow with us!

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
• Fluent in German language

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
• Fluent in German language

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations

AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue through cutting-edge technology, premium demand partnerships, and expert ad operations.

With 100% year-over-year growth over the past several years, our success is driven by a diverse team of engineers, marketers, product specialists, and customer success professionals. In 2021, AdPushup was recognized as a Great Place to Work, celebrating our collaborative culture and shared vision.

If you’re looking to work in a high-growth, transparent, and performance-driven environment, AdPushup is the place for you.

Role Overview

We are looking for an Account Management Associate who will be a key customer advocate within our organization. In this dual role, you’ll be responsible for both customer success and account management functions. Your goal will be to build strong relationships with our publishers, address their needs proactively, and ensure optimal performance of their ad setups using AdPushup solutions.

Key Responsibilities

• Develop a deep understanding of AdPushup’s product and the display advertising ecosystem.
• Understand and cater to the unique needs of each assigned account.
• Resolve customer queries promptly and effectively.
• Collaborate with internal teams (tech, product, operations) to resolve issues and implement solutions.
• Educate users on how to use the platform effectively.
• Conduct QBRs and drive efforts to increase the lifetime value of your assigned accounts
• Foster long-term relationships with customers by delivering consistent value and support.

What We’re Looking For

• Strong problem-solving skills and a proactive attitude.
• Curious, data-driven mindset with a willingness to experiment and optimize.
• Excellent verbal and written communication skills.
• A collaborative team player who thrives in a fast-paced environment.
• Knowledge of web analytics, ad networks (AdSense, AdX, DFP), A/B testing, and SaaS products.
• Basic understanding of HTML, JavaScript, and ad operations is a plus.

Why Join Us?

• A culture that values autonomy, transparency, and ethical work practices.
• A supportive team of talented peers who appreciate your contributions.
• Continuous opportunities for growth and learning beyond your comfort zone.
• Flexible remote work policy focused on output and performance.
• Office perks including snacks and catered lunch (for those working from our HQ).
• Open and honest communication at every level of the organization.

Apply Now

If you’re passionate about customer success, digital advertising, and working in a high-growth tech environment, we’d love to hear from you.

Key Responsibilities

• Build and maintain strong relationships with customers.
• Handle inquiries, coordinate orders, and provide after-sales support.
• Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting).
• Assist the sales team with MIS reports, sales data analysis, and follow-ups.
• Coordinate between clients and internal teams (sales, logistics, accounts) for smooth execution.
• Ensure timely responses to customer needs and resolve queries eff ectively.
• Support customer engagement initiatives and feedback collection.

Requirements

• Graduate in Business, Commerce, or related fi eld.
• Minimum 1–2 years of experience in customer relationship / sales coordination / back-office.
• Strong Excel skills (mandatory).
• Excellent communication and interpersonal skills.
• Good organizational and time management abilities.
• Team player with a problem-solving mindset.
• Freshers with fluency in English are preferred.

Salary Range: 2000 to 35000

Opening with a leading Fund Management Company !

Role : Relationship Manager - Wealth

Location : Mumbai

Key Responsibilities:

* Mining, identifying, and acquiring leads of family Offices, Wealth Managers, Private Equity and Investment Advisors as well as generating leads from service providers such as CPAs, Law firms etc.

* Managing and growing existing business and client relationships by constant engagement for additional businesses and references.

* Managing Sales Activities and achieving monthly targets across products and services.

* Responsible for preparing yearly budgets and strategies for achieving the targets.

* Providing relevant information and feedback regarding competitors and their offerings, thereby helping product team to derive product variants and adding value to existing products and services.

Regular Travel to existing and prospect clientele locations {South East Asia }

Interested candidates please share your CV on

#wealthmanager #wealthmanagement #wealthmanagementcompany #familyoffice #familyoffices #CPA #CPAs #Trustees #investmentadvisor #investmentadvisors #privateequity #venturecapital #AIF #alternativeinvestmentfund #alternativeinvestment #FPI #foreignportfolio #foreigninstitutionalinvestor #FII #custody #capitalmarket #capitalmarkets #FDI #relationshipmanager #RM #relationshipmanagement #UHNI #HNI #highnetworth #ultrahighnetworth