5830 Sales jobs in Secunderabad
Asst Manager-Sales
Hyderabad, Andhra Pradesh
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Marriott Executive Apartments Hyderabad, Level 10, SLN Terminus, Survey No 133, Hyderabad, Telangana, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Marriott Executive Apartments Hyderabad, Level 10, SLN Terminus, Survey No 133, Hyderabad, Telangana, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Service Sales Manager - CCS
Hyderabad, Andhra Pradesh
GE HealthCare
Posted today
Job Viewed
Job Description
**Job Description Summary**
All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Roles and Responsibilities**
+ Responsible for understanding and executing all contractual ad-hoc pricing agreements with customers. Establishing and delivering ad-hoc pricing for customer requests.
+ Develops pricing strategies in alignment with contracts and business needs. Deliver and develop price lists incorporating input from Product Management, Supply Chain, Sourcing and Sales Manages pricing process and metrics across all product lines.
+ Establishes pricing process improvements with customers and across functions
+ Uses prior experience and acquired technical expertise to execute policy/strategy.
+ In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
+ Ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
+ Individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members
**Required Qualifications:**
+ This role requires 6 plus years of advanced experience in the Services & Contract Pricing.
+ Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
**Desired Characteristics:**
+ Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Disclaimer: _GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare._
**#LI-ML1**
**#LI-Onsite**
**Additional Information**
**Relocation Assistance Provided:** Yes
All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Roles and Responsibilities**
+ Responsible for understanding and executing all contractual ad-hoc pricing agreements with customers. Establishing and delivering ad-hoc pricing for customer requests.
+ Develops pricing strategies in alignment with contracts and business needs. Deliver and develop price lists incorporating input from Product Management, Supply Chain, Sourcing and Sales Manages pricing process and metrics across all product lines.
+ Establishes pricing process improvements with customers and across functions
+ Uses prior experience and acquired technical expertise to execute policy/strategy.
+ In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
+ Ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
+ Individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members
**Required Qualifications:**
+ This role requires 6 plus years of advanced experience in the Services & Contract Pricing.
+ Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
**Desired Characteristics:**
+ Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Disclaimer: _GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare._
**#LI-ML1**
**#LI-Onsite**
**Additional Information**
**Relocation Assistance Provided:** Yes
This advertiser has chosen not to accept applicants from your region.
1
Specialty Care Sales Advisor (Field based in Hyderabad)
Hyderabad, Andhra Pradesh
Bristol Myers Squibb
Posted today
Job Viewed
Job Description
**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Role Summary:**
This Speciality care Advisor will be responsible for the sales achievement of the defined territory in Hyderabad and adjoining territories, having scientific interaction with Oncologists and establishing usage of Immuno Oncology drugs in right patients.
**Key responsibilities:**
Position: Sales Advisor Position based at Hyderabad
Division/Department: Oncology & Haematology
**Expected Areas of Competence:**
+ Identify accurately the sales potential of all customers
+ Sell / Promote awareness of the Oncology product range to achieve planned sales objectives
+ Continually monitor and analyse new business opportunities within the defined territory.
+ Develop and maintain effective new and existing business relationships through regular contact and liaison, including local medical organizations and key university and hospital departments.
+ Identify, in conjunction with Manager, appropriate trade displays/exhibits to attend or conduct.
+ Assist in / organize meetings and seminars to promote company image and/or product awareness to establish science of our products.
+ Ensure effective management of territory, by efficient time management, record keeping, resource utilization that meet company requirements.
+ Actively participate in all meetings and development activities to ensure your sales skills, product and industry knowledge is maintained.
+ Maintain all SFE parameters as per BMS guidelines.
+ Managing the process of hospital formulary inclusion to allow usage of product within that hospital.
+ Planning and executing scientific meetings with Oncologists to increase awareness of Immuno Oncology drugs
+ Report safety information, including adverse events, in accordance with BMS Standard Operating Procedures
**Qualifications:**
+ Pharmacy/ Science Graduate with 5-8 years of Oncology sales experience
+ Should have consistent Sales Track Record
**Languages:**
+ English, Hindi & Telgu.
**Experience and Knowledge**
+ Work experience of 5 or more years in the Oncology
+ Experience working with thought leaders in Oncology
+ Good understanding of working in Corporate Hospitals, Government accounts
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :33:48.801 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Role Summary:**
This Speciality care Advisor will be responsible for the sales achievement of the defined territory in Hyderabad and adjoining territories, having scientific interaction with Oncologists and establishing usage of Immuno Oncology drugs in right patients.
**Key responsibilities:**
Position: Sales Advisor Position based at Hyderabad
Division/Department: Oncology & Haematology
**Expected Areas of Competence:**
+ Identify accurately the sales potential of all customers
+ Sell / Promote awareness of the Oncology product range to achieve planned sales objectives
+ Continually monitor and analyse new business opportunities within the defined territory.
+ Develop and maintain effective new and existing business relationships through regular contact and liaison, including local medical organizations and key university and hospital departments.
+ Identify, in conjunction with Manager, appropriate trade displays/exhibits to attend or conduct.
+ Assist in / organize meetings and seminars to promote company image and/or product awareness to establish science of our products.
+ Ensure effective management of territory, by efficient time management, record keeping, resource utilization that meet company requirements.
+ Actively participate in all meetings and development activities to ensure your sales skills, product and industry knowledge is maintained.
+ Maintain all SFE parameters as per BMS guidelines.
+ Managing the process of hospital formulary inclusion to allow usage of product within that hospital.
+ Planning and executing scientific meetings with Oncologists to increase awareness of Immuno Oncology drugs
+ Report safety information, including adverse events, in accordance with BMS Standard Operating Procedures
**Qualifications:**
+ Pharmacy/ Science Graduate with 5-8 years of Oncology sales experience
+ Should have consistent Sales Track Record
**Languages:**
+ English, Hindi & Telgu.
**Experience and Knowledge**
+ Work experience of 5 or more years in the Oncology
+ Experience working with thought leaders in Oncology
+ Good understanding of working in Corporate Hospitals, Government accounts
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :33:48.801 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Account Manager, International Seller Growth
Hyderabad, Andhra Pradesh
Amazon
Posted today
Job Viewed
Job Description
Description
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.
We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.
Role involves driving Seller growth and requires one to operate in timings suited to business needs
Key job responsibilities
Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon
- Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.
- Working with Sellers to improve operational aspects of their business in providing a great consumer experience
- Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
- Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
- Must be curious to learn Querying data using SQL and Advance Excel to independently report and present metrics.
A day in the life
Drive greater selection and revenue for Amazon through Seller growth initiatives
Work with stakeholders from multiple regions to streamline and deliver the business impact intended from the role
Explore areas to improve our processes and work with high autonomy and ownership
Curious to learn Querying data and Advance Excel to independently report and present metrics
Present WBRs to leadership and stakeholders
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.
We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.
Role involves driving Seller growth and requires one to operate in timings suited to business needs
Key job responsibilities
Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon
- Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.
- Working with Sellers to improve operational aspects of their business in providing a great consumer experience
- Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
- Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
- Must be curious to learn Querying data using SQL and Advance Excel to independently report and present metrics.
A day in the life
Drive greater selection and revenue for Amazon through Seller growth initiatives
Work with stakeholders from multiple regions to streamline and deliver the business impact intended from the role
Explore areas to improve our processes and work with high autonomy and ownership
Curious to learn Querying data and Advance Excel to independently report and present metrics
Present WBRs to leadership and stakeholders
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
3
Key Account Manager | Osvita Biologics | Chennai
Hyderabad, Andhra Pradesh
Abbott
Posted 1 day ago
Job Viewed
Job Description
**Main Purpose of role**
Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
**Main Responsibilities**
Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions
Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution
**Education level**
Associates Degree
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
**Main Responsibilities**
Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions
Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution
**Education level**
Associates Degree
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
4
31130682 | Key Account Manager | Cordis | Calicut
Hyderabad, Andhra Pradesh
Abbott
Posted 1 day ago
Job Viewed
Job Description
**MAIN RESPONSIBILITIES**
- Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions.
- Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution.
**QUALIFICATIONS**
_Education Level_
Associates Degree
_Experience Details_
No Experience
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
- Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions.
- Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution.
**QUALIFICATIONS**
_Education Level_
Associates Degree
_Experience Details_
No Experience
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
5
Professional Sales Manager | Gennext | Hyderabad
Hyderabad, Andhra Pradesh
Abbott
Posted 1 day ago
Job Viewed
Job Description
MAIN PURPOSE OF ROLE
Summarize the main purpose of the role.
Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
MAIN RESPONSIBILITIES
- Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions.
- Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution.
QUALIFICATIONS
Education
Education Level Major/Field of Study Or Education Level
Associates Degree (± 13 years)
Experience/Background
Experience Experience Details
No Experience
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Summarize the main purpose of the role.
Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
MAIN RESPONSIBILITIES
- Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions.
- Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution.
QUALIFICATIONS
Education
Education Level Major/Field of Study Or Education Level
Associates Degree (± 13 years)
Experience/Background
Experience Experience Details
No Experience
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Sales Jobs in Secunderabad !
6
Senior Area Sales Executive
Hyderabad, Andhra Pradesh
Whirlpool Corporation
Posted 1 day ago
Job Viewed
Job Description
ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
**The team you will be a part of**
The Channel Sales (Commission) team is responsible for selling products and services to a wide range of highly complex or major accounts and customers and execution of sales plans, targets and budgets within the overall regional and business unit sales strategy. Accountable for increasing sales/client ratio and expanding customer base.
**This role in summary**
Responsible for delivering targeted volume of primary and secondary of defined territory/channel/trade. Responsible for account reconciliation and process implementation, responsible for product placement and display adherence, responsible for driving right mix at counters and monitor competition product/pricing/placement etc
**Your responsibilities will include**
+ Achieve sales target for territory.
+ Work continuously towards improvement of the channel.
+ Responsible for sales and business development for the region.
+ Analyzing competition scenario and reporting the same - MIS Reporting.
+ Minimize daily sales outstanding and increase collections.
**Minimum requirements**
+ Education : Graduate
**Preferred skills and experiences**
5 to 10 yrs experience in Sales
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers ( . Additional information about the company can be found on Facebook ( , Twitter ( , LinkedIn ( , Instagram ( and YouTube ( .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
**The team you will be a part of**
The Channel Sales (Commission) team is responsible for selling products and services to a wide range of highly complex or major accounts and customers and execution of sales plans, targets and budgets within the overall regional and business unit sales strategy. Accountable for increasing sales/client ratio and expanding customer base.
**This role in summary**
Responsible for delivering targeted volume of primary and secondary of defined territory/channel/trade. Responsible for account reconciliation and process implementation, responsible for product placement and display adherence, responsible for driving right mix at counters and monitor competition product/pricing/placement etc
**Your responsibilities will include**
+ Achieve sales target for territory.
+ Work continuously towards improvement of the channel.
+ Responsible for sales and business development for the region.
+ Analyzing competition scenario and reporting the same - MIS Reporting.
+ Minimize daily sales outstanding and increase collections.
**Minimum requirements**
+ Education : Graduate
**Preferred skills and experiences**
5 to 10 yrs experience in Sales
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers ( . Additional information about the company can be found on Facebook ( , Twitter ( , LinkedIn ( , Instagram ( and YouTube ( .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
7
Head,Account Management-Products, International Seller Services
Hyderabad, Andhra Pradesh
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Are you interested in innovating to deliver a world-class service to Amazon's Selling Partners at SCALE? Does building teams & processes which can impact sellers around the world at SCALE excite you? If yes, you have reached the right place. You will lead a business function and
-He/she will work closely with global product owners of various seller facing solutions to drive adoption of those products
-Will be responsible for designing and driving Go-To- Market strategies for products and managing a team of 50+ members
-Person needs to be a seasoned and inspirational leader, who has experience in managing and influencing leaders, bringing new ideas to life and has good understanding of products along with business.
We are the team in Amazon which has a charter to work with sellers from every country. This provides a great opportunity to get diverse experience and a worldwide view. This role will lead a new & growing function and the successful candidate will have to thrive in an ambiguous environment where they must develop, implement and iterate data, processes & mechanisms. The job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. A commitment to team work, hustle, and strong communication skills are absolute requirements
Key job responsibilities
- Lead the function & build a strong 3-year plan/strategy for the function which can exponentially scale
- Own key annual business goals for products like seller adoption, units growth, SX, VOS
- Responsible for end-to-end business planning from goal setting, resource allocation, tracking and deliver results
- Stakeholder Management: Engage regularly with stakeholders across various levels to co-own goals, track progress, resolve conflicts, and align on strategic decisions.
- People Management: Lead a sizable organization, with a team of direct reports, responsible for career advancement, performance management, team structure, and culture.
About the team
At Amazon International Seller Services our goal is to make Sellers successful on Amazon. The Seller Delight & Growth (SDG) team's mission is to design & improve seller programs/initiatives, recommend and enroll sellers into them to drive their business growth.
We are the team in Amazon which has a charter to work with sellers from every country. This provides a great opportunity to get diverse experience and a worldwide view.
Basic Qualifications
- Bachelor's degree
- 4+ years of team management experience
- Experience influencing internal and external stakeholders
- Experience analyzing data and best practices to assess performance drivers
- 10+ years of experience in Sales, Product
Preferred Qualifications
- MBA
- Experience influencing senior customer stakeholders including Directors
- Exposure to Product Marketing, Customer research will be preferred
- Exposure to growing new business/programs/initiatives
- Account Management/Seller management experience in e-commerce/digital companies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Are you interested in innovating to deliver a world-class service to Amazon's Selling Partners at SCALE? Does building teams & processes which can impact sellers around the world at SCALE excite you? If yes, you have reached the right place. You will lead a business function and
-He/she will work closely with global product owners of various seller facing solutions to drive adoption of those products
-Will be responsible for designing and driving Go-To- Market strategies for products and managing a team of 50+ members
-Person needs to be a seasoned and inspirational leader, who has experience in managing and influencing leaders, bringing new ideas to life and has good understanding of products along with business.
We are the team in Amazon which has a charter to work with sellers from every country. This provides a great opportunity to get diverse experience and a worldwide view. This role will lead a new & growing function and the successful candidate will have to thrive in an ambiguous environment where they must develop, implement and iterate data, processes & mechanisms. The job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. A commitment to team work, hustle, and strong communication skills are absolute requirements
Key job responsibilities
- Lead the function & build a strong 3-year plan/strategy for the function which can exponentially scale
- Own key annual business goals for products like seller adoption, units growth, SX, VOS
- Responsible for end-to-end business planning from goal setting, resource allocation, tracking and deliver results
- Stakeholder Management: Engage regularly with stakeholders across various levels to co-own goals, track progress, resolve conflicts, and align on strategic decisions.
- People Management: Lead a sizable organization, with a team of direct reports, responsible for career advancement, performance management, team structure, and culture.
About the team
At Amazon International Seller Services our goal is to make Sellers successful on Amazon. The Seller Delight & Growth (SDG) team's mission is to design & improve seller programs/initiatives, recommend and enroll sellers into them to drive their business growth.
We are the team in Amazon which has a charter to work with sellers from every country. This provides a great opportunity to get diverse experience and a worldwide view.
Basic Qualifications
- Bachelor's degree
- 4+ years of team management experience
- Experience influencing internal and external stakeholders
- Experience analyzing data and best practices to assess performance drivers
- 10+ years of experience in Sales, Product
Preferred Qualifications
- MBA
- Experience influencing senior customer stakeholders including Directors
- Exposure to Product Marketing, Customer research will be preferred
- Exposure to growing new business/programs/initiatives
- Account Management/Seller management experience in e-commerce/digital companies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Support Account Manager
Hyderabad, Andhra Pradesh
ServiceNow, Inc.
Posted 3 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you can expect from us:**
At ServiceNow, we make work better for everyone - including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey!
In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs - we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list ( :
+ Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most.
+ Flexible working culture to support the balance you need in both work and life.
+ Parental leave programs.
+ Childcare and caregiving benefits.
+ A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program.
+ A global, cross-functional mentoring program.
+ We also have team building activities, various employee belonging groups, volunteering, and community outreach programs.
**What you get to do in this role:**
ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.
The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.
Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.
+ Comfortable presenting to all levels of management, including C-Level stakeholders.
+ Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
+ Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs.
+ Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
+ Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
+ Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
+ Manage, document and report on performance against service level agreements (SLA's) and where SLA's are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
+ Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
+ Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
+ Act as an escalation point for customer impacting business critical issues.
**To be successful in this role, we need someone who has:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 10-12 yrs of experience with 2+ years of customer-facing experience
+ Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions.
+ Ready to work on weekends.
+ Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage.
+ Excellent written and oral communication skills
+ Experience dealing with technical support teams
+ Fundamental understanding of ITSM in enterprise environments and global deployments
+ Comfortable interacting with all levels of management
+ Working knowledge of ITIL incident, problem and release management process and procedures
+ Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model
+ Broad technical understanding in a cloud software environment
+ Growth & collaborative mindset
**Nice to have:**
+ ServiceNow platform knowledge or experience
+ Project Management capabilities and principles
+ Service delivery account management experience
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**What you can expect from us:**
At ServiceNow, we make work better for everyone - including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey!
In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs - we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list ( :
+ Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most.
+ Flexible working culture to support the balance you need in both work and life.
+ Parental leave programs.
+ Childcare and caregiving benefits.
+ A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program.
+ A global, cross-functional mentoring program.
+ We also have team building activities, various employee belonging groups, volunteering, and community outreach programs.
**What you get to do in this role:**
ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.
The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.
Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.
+ Comfortable presenting to all levels of management, including C-Level stakeholders.
+ Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
+ Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs.
+ Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
+ Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
+ Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
+ Manage, document and report on performance against service level agreements (SLA's) and where SLA's are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
+ Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
+ Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
+ Act as an escalation point for customer impacting business critical issues.
**To be successful in this role, we need someone who has:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 10-12 yrs of experience with 2+ years of customer-facing experience
+ Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions.
+ Ready to work on weekends.
+ Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage.
+ Excellent written and oral communication skills
+ Experience dealing with technical support teams
+ Fundamental understanding of ITSM in enterprise environments and global deployments
+ Comfortable interacting with all levels of management
+ Working knowledge of ITIL incident, problem and release management process and procedures
+ Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model
+ Broad technical understanding in a cloud software environment
+ Growth & collaborative mindset
**Nice to have:**
+ ServiceNow platform knowledge or experience
+ Project Management capabilities and principles
+ Service delivery account management experience
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
9