7 Salesforce Specialist jobs in India
Salesforce Administrator (Senior CPQ and Salesforce Specialist )
Posted 5 days ago
Job Viewed
Job Description
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
We're looking for a DealHub(CPQ) & Salesforce Administrator to join our Business Applications team. You will play a key role in supporting and our quote and opportunity management processes, working closely with stakeholders across multiple countries.
Job Summary
This role is responsible for the administration, configuration, and continuous improvement of DealHub (our CPQ platform) and Salesforce. The ideal candidate will possess a strong mix of technical expertise and soft skills, enabling them to work independently, communicate clearly, and take full ownership of their work.
Primary focus areas will be managing and optimizing the quote and opportunity processes across the business.
Key Responsibilities
- Administer, configure, and maintain Salesforce and DealHub platforms.
- Design, implement, and improve scalable solutions for managing quotes and opportunities.
- Automate workflows, maintain data integrity, and manage user roles and permissions.
- Customize objects, fields, page layouts, validation rules, and reports in Salesforce.
- Configure and support CPQ tools within DealHub, including product catalog setup, pricing models, and quote templates.
- Act as the subject matter expert for Salesforce and CPQ within the quote-to-opportunity process.
- Collaborate with sales, operations, finance, and IT stakeholders to gather requirements and deliver enhancements.
- Troubleshoot and resolve system issues independently and proactively.
- Work closely with the manager and global counterparts to ensure alignment and knowledge sharing.
Requirements:
Salesforce Expertise
- 3–5+ years of hands-on Salesforce administration experience.
- Proven experience in configuration, automation (e.g., Flows), and platform customization.
- Salesforce Administrator certification preferred.
CPQ Experience (DealHub Preferred)
- Hands-on experience with CPQ tools, preferably DealHub.
- Strong understanding of pricing models, quoting, and proposal generation.
- Ability to align CPQ configuration with sales strategy and operational efficiency.
Quote & Opportunity Process Knowledge
- In-depth understanding of opportunity lifecycle, quoting strategies, and related sales operations.
- Ability to recommend and implement improvements that enhance efficiency and data accuracy.
Project Management & Delivery
- Proven ability to manage multiple projects or initiatives simultaneously.
- Experience leading end-to-end system implementations or major enhancements.
- Familiarity with Agile methodologies and working with Jira is a plus.
Nice to have:
- Excellent communication skills in English – written and verbal.
- Strong sense of ownership and accountability.
- Self-driven with the ability to work independently across time zones.
- A collaborative team player with a proactive approach to problem-solving.
- Comfortable in a fast-paced, global environment with multiple stakeholders
Salesforce Quality Assurance Specialist
Posted 5 days ago
Job Viewed
Job Description
RGP is looking for an experienced and talented quality assurance specialist to join our growing Enterprise Applications IT team. Working closely with RGP’s Enterprise Applications team you will support the testing of our Salesforce applications as well as other supporting processes and systems. In this role, the Quality Assurance specialist will be fully responsible for the test planning and execution of the Salesforce system configurations and processes. This includes unit, functional, end to end, regression, and performance testing.
We are looking for an enthusiastic, hands-on QA specialist who enjoys working with internal customers at all levels. Someone who is a talented communicator, detail oriented, and is quickly able to comprehend system requirements and design to translate that into comprehensive test plans and procedures. As an integral member of a global team, you will collaborate with, and at times lead and coordinate, other internal and external resources. You will be able to apply your talents to problems ranging from new solutions development to supporting our existing deployment and integrations, helping drive business success in the process.
Primary Functions:
- Creation and execution of QA test plans/scripts and review user interfaces for conformity and functionality
- Develop comprehensive test plans, test cases, and scripts to validate Salesforce development, configurations, workflows and integrations.
- Support agile scrum teams in the test script development and execution of system and end-to-end testing for Salesforce
- Lightning Sales Cloud and CPAi applications.
- Proficient testing API gateway integrations, and import / export to databases, report generation.
- Experience in data validation across Salesforce Sales Cloud.
- Execute test cases and document test results, including defects and their resolution.
- Conduct regression testing to verify that changes to the Salesforce system do not introduce new defects.
- Maintain regression test suites and update them as needed.
- Created Test cases, Test Plan, Test cycles using appropriate tool.
- Explore opportunities to automate test cases to improve efficiency and reduce manual effort.
- Develop and maintain automated test scripts using appropriate tools.
- Collaborate with business analysts and developers to understand requirements and design test scenarios.
Required Qualifications & Experience:
- Bachelor’s degree in computer science or information systems, or equivalent working experience.
- 5+ years’ experience in Quality Assurance roles
- Highly proficient with either Salesforce Lightning Sales Cloud Unlimited
- Experience with Contract Pod Ai or equivalent CLM
- Capable of interpreting business requirements into technical applications.
- Ability to create strong documentation and workflow diagrams.
- Strong analytical and troubleshooting skills.
- Experience working in Agile Methodology.
- Exposure / Experience with Selenium, Appium, Cucumber, Katalon or other automated testing tool
- Experience with API gateway integrations, and import / export to databases, report generation a plus.
- APEX knowledge highly preferred.
- Familiarity with analytics, database structures and technologies is a plus.
- Experience in Jira or other Agile Project Management Tools.
- Salesforce certification is a PLUS
- Knowledge of SQL and experience with database testing.
Salesforce Interaction Studio Specialist
Posted 11 days ago
Job Viewed
Job Description
Position : Contract
Role Overview : The ideal candidate will have at least 4 years of hands-on experience with Salesforce Interaction Studio, helping businesses to manage customer engagement and deliver personalized experiences through real-time, data-driven interactions.
Key Responsibilities :
- Implement and manage Salesforce Interaction Studio for personalization and customer engagement.
- Design and optimize customer journey mappings and workflows.
- Collaborate with cross-functional teams to ensure seamless integration with other Salesforce tools and platforms.
- Develop and deploy targeted marketing campaigns using Interaction Studio.
- Troubleshoot and resolve technical issues related to Salesforce Interaction Studio.
- Provide insights and reports based on campaign performance and customer behavior data.
Required Skills and Qualifications :
- Minimum 4 years of experience working with Salesforce Interaction Studio.
- Strong understanding of personalization, customer engagement, and journey mapping.
- Hands-on experience with Salesforce Marketing Cloud and related tools.
- Ability to integrate and troubleshoot Salesforce Interaction Studio with other marketing platforms.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities in a remote work environment.
Specialist Software Engineer (Salesforce)
Posted 2 days ago
Job Viewed
Job Description
**What you will do**
**Let's do this. Let's change the world. In this vital role you will responsible for developing and maintaining the overall IT architecture of the organization. In this role you will be responsible for designing and implementing information system architectures to support business needs. You will analyze requirements, develop architectural designs, evaluate technology solutions, and ensure alignment with industry best practices and standards. You will be working closely with collaborators to understand requirements, develop architectural blueprints, and ensure that solutions are scalable, secure, and aligned with enterprise standards. Architects will be involved in defining the enterprise architecture strategy, guiding technology decisions, and ensuring that all IT projects adhere to established architectural principles.**
**Roles & Responsibilities:**
+ **Take ownership of complex Salesforce and related application development from conception to deployment**
+ **Develop as per the enterprise architecture vision and strategy, ensuring alignment with business objectives for Patient Support Platforms.**
+ **Collaborate closely with business clients and key stakeholders to align solutions with strategic objectives.**
+ **Align with architectural roadmaps that guide the evolution of IT systems and capabilities for Corporate Functions data architecture**
+ **Establish and enforce architectural standards, policies, and governance frameworks**
+ **Evaluate emerging technologies and assess their potential impact on the solution architecture**
+ **Identify and mitigate architectural risks, ensuring that IT systems are scalable, secure, and resilient**
+ **Maintain comprehensive documentation of all the development activities, including low level designs, standards, and models**
+ **Drive continuous improvement in the solutioning by finding opportunities for innovation and efficiency**
+ **Work with partners to gather and analyze requirements, ensuring that solutions meet both business and technical needs**
+ **Ensure seamless integration between systems and platforms, both within the organization and with external partners**
+ **Design systems that can scale to meet growing business needs and performance demands**
+ **Deliver high-quality Salesforce solutions using LWC, Apex, Flows and other Salesforce technologies**
+ **Ensure alignment to established best practices and definitions of done, maintaining high-quality standards in deliverables**
+ **Create architectural design and data model as per business requirements and Salesforce best practices**
+ **Proactively identify technical debt and collaborate with the Principal Architect and Product Owner to prioritize and address it effectively**
+ **Negotiate solutions to complex problems with both the product teams and third-party service providers**
+ **Build relationships and work with product teams; contribute to broader goals and growth beyond the scope of a single or your current project**
+ **Liaise with vendor side developers and ensure definition of done getting achieved**
+ **Lead development squads from offshore**
+ **Coach junior team members and help them get up to speed i**
**What we expect of you**
**We are all different, yet we all use our unique contributions to serve patients.**
**Basic Qualifications:**
+ **Any Degree degree and 8 to 13 years of Computer Science, IT or related field experience**
**Preferred Qualifications:**
+ **Strong development skills using Apex, LWC, integrations.**
+ **Proficiency in Salesforce Health Cloud / Service Cloud implementation for a Call Center**
+ **Solid hands-on experience of implementing Salesforce Configurations, Apex, LWC and integrations**
+ **Strong understanding of declarative tools like Flows and Process Builder**
+ **Proficiency in using Salesforce tools such as Data Loader, Salesforce Inspector to query, manipulate and export data**
+ **Experience in developing differentiated and deliverable solutions**
+ **Ability to analyze client requirements and translate them into solutions**
+ **Ability to train and guide junior developers in best practices**
+ **Familiarity with Agile practices such as User Story Creation and, sprint planning**
+ **Experience creating proofs of concept (PoCs) to validate new ideas or backlog items.**
**Professional Certifications:**
+ **Salesforce Admin**
+ **Salesforce Advanced Administrator**
+ **Salesforce Platform Developer 1 (Mandatory)**
+ **Salesforce Platform Developer 2**
+ **Platform Builder**
+ **Salesforce Application Architect**
+ **Salesforce Health Cloud Accredited Professional (Preferred)**
**Soft Skills:**
+ **Excellent critical-thinking and problem-solving skills**
+ **Strong communication and collaboration skills**
+ **Demonstrated awareness of how to function in a team setting**
+ **Demonstrated awareness of presentation skills**
Salesforce nCino Technical Architect (Banking Specialist)
Posted 5 days ago
Job Viewed
Job Description
Job Title: Salesforce nCino Technical Architect (Banking Specialist)
Experience: 10+ years (5+ years in nCino/Salesforce Financial Services)
Location: (Remote)
Job Type: Full-time
Role Overview
We seek a hands-on nCino Technical Architect to design and deploy enterprise-scale nCino solutions for global banks, with deep expertise in lending, deposit account opening, risk management, and core banking integrations. You will lead cross-functional teams to modernize legacy systems, ensuring compliance, scalability, and seamless integration with financial ecosystems.
Key Responsibilities
1. End-to-End Solution Architecture
Design and document technical blueprints for nCino modules:
Commercial Lending & Retail Lending: Configure loan origination workflows, covenants, and syndication.
Deposit Account Opening (DAO): Streamline digital onboarding with eSignature (DocuSign) and identity verification.
Collateral Management: Customize collateral tracking, valuation, and lien perfection workflows.
Credit Memo & Risk Rating: Automate credit scoring models and integrate with Moody’s/FICO.
Loan Review & Portfolio Management: Build dashboards for exposure analysis and early warning systems.
Compliance & Audit: Implement SOX/GDPR controls and audit trails.
2. Module-Specific Customization
Document Management: Integrate nCino with DocuSign, SharePoint, or OpenText for document generation/storage.
Product Catalog & Pricing: Configure dynamic pricing engines and product eligibility rules.
Analytics & Reporting: Develop Tableau CRM (Einstein Analytics) dashboards for loan performance tracking.
3. Integration Layer Leadership
Architect real-time integrations with:
Core Banking Systems (Fiserv, Jack Henry, Temenos) via APIs or middleware (MuleSoft, Boomi).
Credit Bureaus (Experian, Equifax) for automated credit pulls.
KYC/AML Providers (Refinitiv, LexisNexis) for customer due diligence.
Design event-driven architectures for data synchronization (e.g., loan booking to core systems).
4. Technical Governance & Optimization
Enforce nCino/Salesforce best practices for security (shield, field-level encryption), performance (bulkified triggers), and scalability.
Lead code reviews and mitigate risks in custom Apex, LWC, or OmniScripts.
5. Stakeholder Collaboration
Advise CTOs/CDOs on nCino roadmap alignment with business goals.
Train teams on Agile/SAFe methodologies for iterative delivery.
Required Skills & Qualifications
10+ years in IT, with 5+ years as a nCino/Salesforce Architect in banking.
Hands-on experience configuring at least 4+ nCino modules (e.g., Commercial Lending, DAO, Collateral Mgmt).
Technical Mastery:
Salesforce: Apex, LWC, Flows, Data Model, DevOps (Copado/Gearset).
Integrations: REST/SOAP APIs, ESBs, ETL tools.
Certifications :
Salesforce CTA/System Architect (preferred).
nCino Advanced Professional (preferred).
Domain Knowledge:
Loan lifecycle (underwriting, servicing, default management).
Regulatory frameworks (Basel III, IFRS 9, CCAR).
Nice-to-Have
Experience with nCino IQ (AI-driven underwriting).
Knowledge of banking cloud ecosystems (AWS/Azure for nCino).
Familiarity with US/EMEA banking compliance.
Salesforce Marketing Cloud and Data Cloud Specialist
Posted 2 days ago
Job Viewed
Job Description
You will manage the full lifecycle of marketing campaign development, from technical design and implementation to deployment, testing, and optimization. This includes building and activating segments within Salesforce Data Cloud and orchestrating sophisticated automation workflows in SFMC using advanced SQL, AMP script, and Server-Side JavaScript. This position demands deep technical expertise, strong problem-solving skills, and close collaboration with marketing strategists, designers, data analysts, and cross-functional teams.
Our CRM team supports business partners across the U.S. and Canada, Mexico, Brazil, and Argentina, as well as FordPass, Lincoln Way, eCommerce, and Ford Customer Service Division teams.
+ Design, develop, and deploy complex marketing campaigns and automated customer journeys using SFMC tools (Email Studio, Journey Builder, Automation Studio, Content Builder).
+ Design, build, and activate customer segments within Salesforce Data Cloud to enable highly targeted marketing campaigns.
+ Write, test, and optimize dynamic content with AMP script and Server-Side JavaScript (SSJS) for personalized emails and landing pages.
+ Develop responsive email templates, landing pages, and web forms for optimal rendering across devices.
+ Manage and optimize data extensions, contact models, and audience segmentation using expert-level SQL queries for targeted outreach and data manipulation within SFMC.
+ Integrate SFMC with other platforms (Salesforce Sales Cloud, external databases, CRM systems) via APIs (REST, SOAP).
+ Collaborate closely with marketing strategists, designers, and analysts to gather requirements and deliver robust, end-to-end marketing technology solutions.
+ Perform quality control testing, peer reviews, and thorough troubleshooting to ensure campaign accuracy, deliverability, and optimal performance across all channels.
+ Monitor campaign performance, analyze key metrics, and implement A/B testing strategies for continuous optimization of customer engagement and return on investment (ROI).
+ Ensure strict compliance with data privacy regulations (GDPR, CAN-SPAM) and email deliverability best practices.
+ Create and maintain comprehensive technical documentation, campaign templates, and reusable assets to promote efficiency and consistency.
+ Stay current with the latest email marketing trends, browser capabilities, multimedia standards, and new features within the Salesforce Marketing Cloud ecosystem.
+ Recommend and implement process improvements to ensure the highest quality output and operational efficiency.
+ Actively strive to become a Subject Matter Expert in Salesforce Marketing Cloud and Data Cloud development and delivery best practices.
+ 5+ years of hands-on experience as a Salesforce Marketing Cloud Developer or similar marketing automation role.
+ Proven experience as a developer or engineer with Salesforce Data Cloud (formerly Customer Data Platform - CDP).
+ Expert proficiency in SFMC modules: Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder.
+ Expert-level SQL skills, with demonstrated ability to write complex queries for data extraction, transformation, and loading (ETL) within SFMC.
+ Strong command of AMP script and Server-Side JavaScript (SSJS) for dynamic content and advanced personalization.
+ Proficiency in HTML, CSS, and JavaScript for responsive email and landing page development.
+ Demonstrated experience with API integrations (REST, SOAP) for SFMC.
+ Solid understanding of data modeling, data extensions, segmentation, and subscriber management in SFMC.
+ Experience in building personalized email content and designing customer journeys.
+ Solid understanding of data privacy regulations (GDPR, CAN-SPAM) and email deliverability best practices.
+ Strong analytical, problem-solving, and troubleshooting skills.
+ Excellent written and verbal communication, able to articulate complex technical concepts to non-technical stakeholders.
+ Self-starter with high initiative, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.
+ Salesforce Marketing Cloud Developer Certification and/or Salesforce Data Cloud Consultant Certification highly desired.
**Requisition ID** : 51926
Be The First To Know
About the latest Salesforce specialist Jobs in India !