292 Scheduling jobs in India
Scheduling Coordinator
Posted 1 day ago
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Scheduling Coordinator/Booking Clerk - Chemotherapy Day Unit
We are seeking a highly motivated Scheduling coordinator join our busy Chemotherapy Day Unit. This is a rewarding opportunity to support patients and staff in a professional, compassionate environment.
About the Role:
As our Scheduling coordinator, your primary responsibility will be to effectively manage and coordinate patient bookings for our Day Therapy Unit (DTU). You will play a crucial role in ensuring the smooth operation of our clinic, maintaining exceptional patient experiences, and supporting the nursing and clinical team. You will manage all triage enquiries whilst also efficiently managing booking, registration, and billing processes. You will be liaising daily with clinical staff, and provide friendly, professional support to patients and their families.
Key Responsibilities:
- Triage booking enquiries and patient requests, efficiently managing booking, registration, and billing processes.
- Provide clerical support and assist with reception duties within the DTU.
- Collaborate closely with DTU nursing team and various departmental teams, including outpatient clinics, finance, health information services, and patient services.
- Communicate with patients in person, over the phone, or via email to assess and process treatment booking requests.
- Work within KPI’s to ensure highest level of patient flow, management of nursing workloads and decreased wait times for patients.
- Grow and develop in depth knowledge of treatment regimes and an understanding of the systems to support your role.
- Prepare accurate financial estimates and quotations for patients, including Medicare and health fund checks.
- Ensure clear and informative communication of treatment plans and costs to patients.
- Work both independently and collaboratively within the DTU team to manage workload efficiently.
About You:
We are looking for someone with a can-do attitude, who brings positivity and professionalism to the team every day. You will be an excellent communicator, highly organised, and able to remain calm and approachable in a busy healthcare environment.
Qualifications:
- Outstanding communication skills, both verbal and written.
- Previous experience in reception, high-level communication, patient liaison, and schedule coordination.
- Experience within the healthcare industry is highly desirable.
- Familiarity with patient administration systems and customer service best practices.
- Excellent organizational skills and the ability to manage multiple tasks efficiently.
- If you are a health care worker looking to transfer into a health administration role, this position would be ideal to integrate your practical health knowledge.
- Compliance with Category A immunisation requirements
Benefits
- Fitness passport for you and your family
- Access to e-Learning programs
- Social and wellbeing events
- CBHS Corporate Health
- Workplace banking benefits
- Access EAP
Culture
We are committed to providing a working environment where everyone is valued, respected, and supported to progress. Our priority is to ensure culture, policies, and processes are truly inclusive and that no one is disadvantaged because of their Indigenous identity, gender, culture, disability, LGBTIQA+ identities, family and caring responsibilities, age, or religion.
We encourage everyone who meets the selection criteria and shares Chris O`Brien Lifehouse values to apply.
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Scheduling Coordinator
Posted today
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Job Description
Scheduling Coordinator
The Role
We are seeking a Scheduling Coordinator required to support the operational planning of our Sydney and Melbourne teams. Based in our Smithfield office , in this role you will be the central point of coordination for our field teams, ensuring efficient scheduling, resource allocation and project readiness.
This is a fantastic opportunity for someone with strong planning experience and a passion for working in a technical services environment. In addition, you will actively promote SRG values through positive interactions with staff and clients.
Key Responsibilities:
- Coordinate the daily schedules of Sydney and Melbourne Technicians using our in-house coordination software.
- Support key internal stakeholders by managing mobilisation planning for both personnel and equipment.
- Support managers where applicable with client and site related actions particularly around team onboarding before projects.
- Monitor and manage maintenance and compliance for our fleet vehicles.
- Help ensure all necessary project equipment is serviceable and available.
- Maintain regular communication with staff, especially during peak periods, to ensure scheduling is run efficiency.
- Engage with other branches to ensure required resources to meet power project/outage workloads.
- Assist with scheduling of radioactive isotopes and ensure relevant safety and licensing protocols are upheld.
The successful applicant will ideally have:
- Previous experience in a Scheduling or Coordination role (must have).
- Strong written and verbal communication skills.
- Strong computer and systems skills and knowledge.
- Valid Driver’s License (must have).
- Ability to pass a pre-employment medical, inclusive of Drug & Alcohol screen.
- A keen eye for detail and ability to handle multiple priorities with a proactive approach.
About Us:
SRG Global is a diversified industrial services company. We bring an engineering mindset to deliver critical services for major industry through our asset maintenance, mining services, engineering, and construction businesses to solve complex problems across the entire asset lifecycle.
We Offer:
- Mobile + Laptop
- Competitive salary package commensurate with experience.
- Corporate discounts for travel and health insurance.
- Novated leases.
- Professional development opportunities to enhance your skills and knowledge.
- A collaborative and inclusive work environment.
SRG Global fully support and promote organic growth within our organisation. This is an opportunity to gain further experience and career progression.
SRG Global are dedicated to achieving a diverse workforce and strongly encourage applications from women, Aboriginal and Torres Strait Islanders.
Apply Now:
If you would like to join our team please click the “apply” button now.
No Agency contact please – We do not accept unsolicited Agency CV’s.
*By submitting your personal information to SRG Global you consent to such information being collected, held, used and disclosed in accordance with the Privacy Act 1988
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Scheduling Specialist
Posted today
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Job Description
Job description
As a Scheduling/Planning Analyst, you’ll be the master of schedules and forecasts, ensuring resources are perfectly aligned with business demand. Your work will keep operations running smoothly while supporting employee satisfaction through well-planned shifts. This role is ideal for someone who combines analytical thinking with exceptional organizational skills.
Responsibilities
- Create, maintain, and optimize staff schedules that align with forecasted workloads.
- Collaborate with workforce management teams to review forecasts and adjust schedules proactively.
- Manage schedule changes, shift swaps, and time-off requests while ensuring service coverage.
- Serve as the primary point of contact for scheduling queries, conflicts, and adjustments.
- Ensure compliance with labor laws, organizational policies, and employee contracts in scheduling.
- Continuously evaluate and improve scheduling processes for greater efficiency and accuracy.
- Coordinate with Real-Time Analysts and Operations Managers to ensure alignment between planned schedules and live operations.
Requirements
- 2–5 years of experience working as a Planning Analyst or in a workforce scheduling/forecasting role within a contact center.
- Strong knowledge of workforce planning, scheduling, and forecasting processes in a contact center environment.
- Hands-on experience with workforce management (WFM) tools such as Aspect, Alvaria, JEX, NICE, Verint, or Calabrio.
- Proficiency in data analysis and reporting, including strong skills in Excel (pivot tables, formulas) or similar tools.
- Solid understanding of contact center operations and performance metrics (e.g., Service Level, Occupancy, ASA).
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong communication, negotiation, and conflict resolution abilities.
- Preferred: experience in scenario modeling, understanding staffing cost implications, and planning across multiple channels.
What we offer
- Annual Salary 6.5-8.5 Lakh
- Health insurance
- A positive atmosphere with excellent work-life balance
- You’ll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Scheduling Specialist
Posted today
Job Viewed
Job Description
Job description
As a Scheduling/Planning Analyst, you’ll be the master of schedules and forecasts, ensuring resources are perfectly aligned with business demand. Your work will keep operations running smoothly while supporting employee satisfaction through well-planned shifts. This role is ideal for someone who combines analytical thinking with exceptional organizational skills.
Responsibilities
- Create, maintain, and optimize staff schedules that align with forecasted workloads.
- Collaborate with workforce management teams to review forecasts and adjust schedules proactively.
- Manage schedule changes, shift swaps, and time-off requests while ensuring service coverage.
- Serve as the primary point of contact for scheduling queries, conflicts, and adjustments.
- Ensure compliance with labor laws, organizational policies, and employee contracts in scheduling.
- Continuously evaluate and improve scheduling processes for greater efficiency and accuracy.
- Coordinate with Real-Time Analysts and Operations Managers to ensure alignment between planned schedules and live operations.
Requirements
- 2–5 years of experience working as a Planning Analyst or in a workforce scheduling/forecasting role within a contact center.
- Strong knowledge of workforce planning, scheduling, and forecasting processes in a contact center environment.
- Hands-on experience with workforce management (WFM) tools such as Aspect, Alvaria, JEX, NICE, Verint, or Calabrio.
- Proficiency in data analysis and reporting, including strong skills in Excel (pivot tables, formulas) or similar tools.
- Solid understanding of contact center operations and performance metrics (e.g., Service Level, Occupancy, ASA).
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong communication, negotiation, and conflict resolution abilities.
- Preferred: experience in scenario modeling, understanding staffing cost implications, and planning across multiple channels.
What we offer
- Annual Salary 6.5-8.5 Lakh
- Health insurance
- A positive atmosphere with excellent work-life balance
- You’ll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Scheduling Specialist
Posted today
Job Viewed
Job Description
Job description
As a Scheduling/Planning Analyst, you’ll be the master of schedules and forecasts, ensuring resources are perfectly aligned with business demand. Your work will keep operations running smoothly while supporting employee satisfaction through well-planned shifts. This role is ideal for someone who combines analytical thinking with exceptional organizational skills.
Responsibilities
- Create, maintain, and optimize staff schedules that align with forecasted workloads.
- Collaborate with workforce management teams to review forecasts and adjust schedules proactively.
- Manage schedule changes, shift swaps, and time-off requests while ensuring service coverage.
- Serve as the primary point of contact for scheduling queries, conflicts, and adjustments.
- Ensure compliance with labor laws, organizational policies, and employee contracts in scheduling.
- Continuously evaluate and improve scheduling processes for greater efficiency and accuracy.
- Coordinate with Real-Time Analysts and Operations Managers to ensure alignment between planned schedules and live operations.
Requirements
- 2–5 years of experience working as a Planning Analyst or in a workforce scheduling/forecasting role within a contact center.
- Strong knowledge of workforce planning, scheduling, and forecasting processes in a contact center environment.
- Hands-on experience with workforce management (WFM) tools such as Aspect, Alvaria, JEX, NICE, Verint, or Calabrio.
- Proficiency in data analysis and reporting, including strong skills in Excel (pivot tables, formulas) or similar tools.
- Solid understanding of contact center operations and performance metrics (e.g., Service Level, Occupancy, ASA).
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong communication, negotiation, and conflict resolution abilities.
- Preferred: experience in scenario modeling, understanding staffing cost implications, and planning across multiple channels.
What we offer
- Annual Salary 6.5-8.5 Lakh
- Health insurance
- A positive atmosphere with excellent work-life balance
- You’ll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Scheduling Analyst
Posted 1 day ago
Job Viewed
Job Description
As a Scheduling Analyst, you’ll be the master of schedules and forecasts, ensuring resources are perfectly aligned with business demand. Your work will keep operations running smoothly while supporting employee satisfaction through well-planned shifts. This role is ideal for someone who combines analytical thinking with exceptional organizational skills.
Responsibilities
- Create, maintain, and optimize staff schedules that align with forecasted workloads.
- Collaborate with workforce management teams to review forecasts and adjust schedules proactively.
- Manage schedule changes, shift swaps, and time-off requests while ensuring service coverage.
- Serve as the primary point of contact for scheduling queries, conflicts, and adjustments.
- Ensure compliance with labor laws, organizational policies, and employee contracts in scheduling.
- Continuously evaluate and improve scheduling processes for greater efficiency and accuracy.
- Coordinate with Real-Time Analysts and Operations Managers to ensure alignment between planned schedules and live operations.
Requirements
- 2–3 years of experience working as a Scheduling Analyst or in a workforce scheduling/forecasting role within a contact center.
- Strong knowledge of workforce planning, scheduling, and forecasting processes in a contact center environment.
- Hands-on experience with workforce management (WFM) tools such as Aspect, Alvaria, JEX, NICE, Verint, or Calabrio.
- Proficiency in data analysis and reporting, including strong skills in Excel (pivot tables, formulas) or similar tools.
- Solid understanding of contact center operations and performance metrics (e.g., Service Level, Occupancy, ASA).
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong communication, negotiation, and conflict resolution abilities.
- Preferred: experience in scenario modeling, understanding staffing cost implications, and planning across multiple channels.
What we offer
- Annual salary 6.5-8.5 Lakh
- Health insurance
- A positive atmosphere with excellent work-life balance
- You’ll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Associate, Planning & Scheduling
Posted 4 days ago
Job Viewed
Job Description
Associate, Planning & Scheduling
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Key Responsibilities:**
+ Accurately predicts headcount or production hours required, handle time and staff shrinkage by work type.
+ Identify gaps in coverage and propose new shifts or realignment along with hiring plans.
+ Continuously monitor the performance against the plans and refine and redefine assumptions as and when required
+ Modeling Short-term including capacity recommendations to close gaps and optimize resources
+ Run "what-if" scenarios for operations or other support groups as requested.
+ Conduct Stakeholder review meetings with the Stakeholders for Sign-off of Short-Term Capacity Plan
+ Maintain Historical Data and trends
+ Review DOW and Intraday Patterns
+ AHT profiling
+ Optimize breaks the day of or day before the actual schedule
+ Schedule ADHOC intra-day training requests and update schedules
+ Determine optimal work schedules and coordinate effective scheduling of non-productive activities like meetings, training sessions and vacations to ensure that response time and service goals are met
**Desired Skills:**
+ Planning and scheduling knowledge is essential
+ Require Scheduling skillsets for this role with IEX competencies
+ Solution driven and result oriented
+ Strong oral and written communication skills.
+ Highly Proficient in Microsoft Office
+ Demonstrated ability to multi-task, prioritize and meet timelines of deliverables.
+ Self-starter, sense of urgency and works well under pressure.
+ Strong attention to detail.
+ Highly professional and able to develop strong business partnerships.
+ Ability to analyse possible solutions using standard procedures and principles.
+ Ability to solve a range of straightforward problems with a moderate level of guidance and direction.
**Education Qualification: -** Graduation
**Disclaimer: -** 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Gurugram - 2nd Flr, RMZ Infinity, Plot No. 15, Phase IV, Udyog Vihar, Gurugram
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Associate, Planning & Scheduling
Posted 15 days ago
Job Viewed
Job Description
Associate, Planning & Scheduling
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
+ Graduate with Overall experience 1-3 years in a planning /Scheduling role.
+ Experience in managing multi-site and multi-vendor environment.
+ Strong process and mathematical orientation
+ Experience of data modelling, simulations, and scenario planning
+ Experience of stakeholder management and aptitude of planning risk identifications
+ Analytical and good understanding of Contact Centre metrics
+ Strong Communicator and decision maker
+ Strong attention to detail and sense of professionalism and ability to develop relationships.
+ Create Capacity Plans for Enterprise and co-create with partners for their sites.
+ Prepare, monitor, and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements.
+ Oversee the overall Capacity planning for HC.
+ Continuously monitor the performance against the plans and refine and redefine assumptions as and when required.
+ Modelling FTE requirement for long term and Short-term including capacity recommendations to close gaps and optimize resources.
+ Conduct Stakeholder review meetings with the Stakeholders for Sign-off of Short-Term Capacity Plan
+ Maintain Historical Data and trends.
+ Review DOW and Intraday Patterns
+ AHT profiling
+ Own HC reconciliation with partner WFM teams
+ Assumption Management
**Key skills & knowledge:**
+ Team player with willingness to learn and drive to achieve.
+ Advanced proficiency in MS Excel
+ Skill to automate reports - preferred.
+ Ability to handle pressure situations.
+ Ability to spot, correct and highlight errors.
+ Ability to simplify complex operations into repeatable processes.
+ Ready to work in dynamic 24*7.
**Educational Qualification :**
Graduation
Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (