739 School Liaison jobs in India
Community Manager -Parent & Community Engagement
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About 21K School:
21K School, promoted by Mindreflex Technologies Pvt. Ltd., is Asia's largest and most progressive online school, offering world-class virtual education to over 7,500+ students across 72 countries. We are on a mission to democratize access to quality education that is affordable, flexible, and personalized.
We offer both Indian and British curricula, and our growing team of educators, technologists, and change-makers are redefining the future of K-12 education.
Job Title: Community Manager
Location: Indiranagar Bangalore
Type: Full-time (On-site)
About the Role:
We are seeking a dynamic and empathetic Community Manager to join our team in Bangalore. In this role, you will play a key part in building and nurturing strong communities of parents , fostering long-term relationships, and ensuring a positive experience that contributes to student retention and growth .
You'll act as a bridge between our institution and the parent community — ensuring transparency, trust, and engagement at every step. This role demands proactive communication, thoughtful engagement strategies, and a deep understanding of family and student needs.
Key Responsibilities:
- Community Building:
- Develop and execute strategies to build, strengthen, and actively manage parent communities to foster trust and loyalty.
- Engagement & Relationship Management:
- Organize and host regular interactions, workshops, and feedback forums with parents to address concerns, share updates, and promote collaboration.
- Student Retention:
- Collaborate with academic and support teams to identify retention risks and implement proactive solutions to ensure a strong and stable student pool.
- Onboarding & Orientation:
- Support new parent onboarding and orientation sessions to ensure a smooth transition and a positive first impression.
- Feedback & Insights:
- Gather, analyze, and present insights from the community to help improve the overall student and parent experience.
- Event Coordination:
- Plan and execute community events (both academic and extracurricular) that encourage participation and connection.
- Crisis Management:
- Address parent concerns or escalations with empathy, tact, and prompt resolution to maintain trust.
What We&aposre Looking For:
- 2–5 years of experience in community management, customer relations, parent engagement, or a similar people-facing role.
- Excellent communication and interpersonal skills.
- Empathetic, proactive, and solution-oriented mindset.
- Strong organizational and event-planning abilities.
- Prior experience in education, ed-tech, or a parent-facing ecosystem is preferred.
Why Join Us
- Be at the heart of a mission-driven organization that values parent and student success.
- Work closely with passionate educators and a supportive leadership team.
- Opportunity to grow your career in a fast-paced and meaningful environment.
Ready to Support, Solve, and Succeed
Join us at 21K School and help us shape the future of education—one meaningful interaction at a time.
How to Apply :
If you are a motivated and organized individual with excellent communication skills, please submit your resume and cover letter to (HIDDEN TEXT) . We look forward to hearing from you!
Skills Required
community management, Crisis Management, Customer Relations
Student Support
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- Fluent in English
- Effective verbal/written communication skills
- Obtain end-to-end brand and product knowledge
- A positive attitude and customer focused approach
- Ability to act with tact, good judgment, and discretion
- Must be deadline driven and goal-oriented
- Superior organizational skills and ability to multi-task
- Customer Service acumen
- Critical thinker with ability to analyse situation on one to one basis and act accordingly
- Lead by example,
- Live the core values and drive company culture.
- Capable of working independently
- Self-Motivated
- Adaptability
Student Support
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- Good Communication skills
- Good proficiency in English
- Basic computer skills
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹14,000.00 - ₹20,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Wear a mask, maintain distance and sanitization in common areas (lifts, washrooms, etc.)
Student Support Executive
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- _**MBA Fresher (Keralite preferred)**_
- Highly effective communication(English)
- Willing to work in flexible shift timing
- Strong conviction
- highly energy and enthusiasm
- Willingness to learn
- A laptop and a strong internet connection
**If you think the above description is for you, then come and join our team. If not, please don't waste your time as well as ours.**
**Salary**: ₹10,000.00 per month
Schedule:
- Flexible shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Are you willing to work on a flexible shift?
**Education**:
- Master's (required)
**Language**:
- English (required)
**Speak with the employer**
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Student Support Officer
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Key Responsibilities:
1. Customer Management:
- Serve as the primary point of contact for students, addressing their technical and administrative queries.
- Provide educational guidance about courses and their benefits.
- Support the professional growth of students and help them achieve their academic goals.
2. Sales Support:
- Assist the Sales Manager in developing and implementing sales strategies.
- Help in identifying new business opportunities and ensure consistent growth in sales revenue.
- Develop and monitor student support programs to enhance customer satisfaction.
3. Coordination and Execution:
- Assist with the organization, coordination, and execution of tests and the delivery of study materials.
- Ensure students have a seamless experience with our portals and materials.
- Coordinate and oversee the organization and delivery of demonstration classes featuring student-professor interactions.
4. Administrative Support:
- Maintain detailed records of student interactions using CRM tools like HubSpot and Salesforce.
- Support the Sales Manager in presenting sales, revenue, and expenses reports to the management.
Qualifications:
1. 0-2 years of experience in sales and marketing. Freshers/Graduates passionate about the sales and marketing industry are also welcome to apply.
2. Bachelor’s / Master's degree in Marketing or a related field.
3. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
4. Strong proficiency in English.
5. Strong business sense and industry expertise.
6. Excellent people management skills.
7. Ability to work independently and as part of a team.
8. Strong organizational and time management skills.
| Work from Office
Fixed salary : Rs 15,000 to Rs 20,000
Salary : Rs 20,000 to Rs 40,000 (including perks and incentives)
Speak with employer: +91
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
Work Location: In person
Student Support Executive
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**Organisation: Toprankers Edtech Solutions private limited**
**Location**: MP Nagar, Bhopal
**Work Mode**: Work from Office
- **Timings: 12 PM - 9 PM**_
**Job Summary**:
**Key Responsibilities**:
- Assist students with their queries regarding course offerings, registration, and exams.
- Provide guidance on account-related issues, payment processes, and technical support.
- Maintain accurate records of student interactions and ensure follow-up.
- Offer timely and effective resolution of student complaints and concerns.
- Coordinate with other departments to ensure student satisfaction.
- Help students with platform navigation and accessing study materials.
- Ensure students are aware of relevant updates, events, and deadlines.
**Requirements**:
- Good communication skills (both written and verbal).
- Ability to handle multiple tasks and work in a fast-paced environment.
- Previous experience in customer service or student support is a plus.
- Proficiency in using CRM systems or customer support tools is a plus.
**Job Types**: Full-time, Permanent
Pay: Up to ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Are you comfortable with the shift timings (12 PM - 9 PM)?
- If Working, what is your current salary in LPA?
**Experience**:
- total work: 1 year (preferred)
- Customer support: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Student Support Executive
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**Responsibilities**:
- **To provide relevant information about the courses to students via mails/calls**:
- **To take responsibility and close admission to courses within the deadlines**:
- **To co-ordinate with different departments to resolve any issues in enrolment**:
- **To follow up on the leads on calls/mails for enrolment**:
- **To maintain data in relevant formats as may be required occasionally.**
**Key Skills**
- **Excellent spoken English**:
- **Professional English writing skills**:
- **Strong follow-up skills**:
- **Experience in ed-tech and Civil Service Examination will be an added advantage though not mandatory**
**Job Types**: Full-time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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Student Support Officer
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Pay: Up to ₹33,671.14 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Student Support Administrator
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We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at NearLearn
**Objectives of this role**
- Giving guidelines for the for the courses.
- Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
- Maintaining a deep understanding of our services and policies to address customer concerns effectively.
- Maintaining detailed and accurate records of customer interactions and inquiries.
- Arranging a batch and do the fees collection
- Batch Arrangement
- Training class recordings sharing with the students
**Your tasks**:
- Periodically resolve the students queries
- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Keep accurate records of customer interactions using our customer support software.
- Contribute to the development of customer support materials and resources at the firm.
**Required skills and qualifications**
- Bachelor’s degree in Business, Communication or a related field.
- Fresher
- Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
- Effective problem-solving abilities to address customer concerns and find suitable solutions quickly.
- Organisational and time management skills to handle multiple customer inquiries.
- Problem-solving skills with the ability to think on your feet.
- Being detail-oriented with a commitment to delivering high-quality service.
- Ability to work effectively in a team and cross-functional environment.
Pay: ₹6,500.00 - ₹,000.00 per month
Work Location: In perso
Pay: 500.00 - 000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Student Support & Admission Officer
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Job Overview
We are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and coordinating with universities effectively.
Qualifications and Skills
- Experience in handling the admission process and guiding students through various admission stages effectively.
- Proven ability to coordinate with universities for student admissions and related processes. (Mandatory skill)
- Proficiency in providing comprehensive support to students, assisting them with any queries or issues they may face. (Mandatory skill)
- Understanding of the application process and the ability to manage it efficiently for multiple student profiles.
- Excellent communication and counseling skills to assist students in making informed admission decisions.
- Strong organizational skills with the ability to handle multiple tasks and meet deadlines.
- Detail-oriented and capable of ensuring accuracy in all admission-related documentation and records.
- Must possess good interpersonal skills to create a supportive and welcoming environment for students.
Roles and Responsibilities
- Guide prospective students through the entire admission process, ensuring a smooth and efficient experience.
- Coordinate with various universities to secure admissions and gather relevant information for students.
- Provide dedicated support to students, addressing any queries or concerns they have throughout their admission journey.
- Conduct student counseling sessions to provide tailored advice and support for educational decisions.
- Manage and process student applications, ensuring all information is accurate and complete.
- Maintain up-to-date knowledge of admission processes, requirements, and deadlines for different universities.
- Prepare and maintain student records, ensuring data confidentiality and accuracy.
- Collaborate with team members to improve admission processes and enhance student support services.