3,885 Scripting jobs in India

Ability to work independently in Python writing small apps for Lambda that interface with AWS services.

Ability to work independently in Terraform or CloudFormation.

Some AWS knowledge.

Communication skills to

work with application teams and Cloud Enablers team to understand and implement requirements.

Ability to research and turn vague requirements into specific requirements.

Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

i) Lead enterprise-scale analytics initiatives, designing scalable data architectures on Azure/Databricks.

ii) Work with ERP data (SAP, Oracle) and modern platforms like Databricks Unity Catalog and Medallion Lakes.

iii) Collaborate across functions to deliver data-driven transformation with strong governance and stakeholder alignment. (Experience: 69 years)

Requirement:

• Location: Chennai WFO
• Notice: Immediate/Serving notice - 30 days only.
• Skill: IVR Scripting (Genesys)
• Experience: 5+ years
• Role: Software Engineer

Experience:

Genesys PureEngage Platform Knowledge: Possessing a comprehensive understanding of the Genesys PureEngage platform architecture, including its various components, functionalities, and capabilities. This encompasses familiarity with the platform's digital routing, reporting, and administration features, as well as its integration capabilities with other systems. A deep understanding of how PureEngage handles interactions across different channels is essential. This includes voice, email, workitem, and other digital channels. Knowledge should extend to configuration and customization options within PureEngage to tailor the platform to specific business needs.

GRAT (Genesys Rules Authoring Tool) Proficiency: Demonstrated expertise in utilizing the Genesys Rules Authoring Tool (GRAT) to create, modify, and manage complex routing rules and strategies. This proficiency includes a strong grasp of GRAT's syntax, functions, and best practices for efficient rule development. The ability to troubleshoot and debug GRAT rules is crucial, as is the ability to optimize rules for performance and scalability. Experience with different versions of GRAT and understanding the nuances of each version is also beneficial.

Contact Center Routing Strategy Design/Implementation: Proven ability to design and implement effective contact center routing strategies that optimize agent utilization, minimize customer wait times, and meet service level agreements (SLAs). This involves understanding various routing methodologies, such as skills-based routing, priority routing, and data-directed routing. Experience in translating business requirements into functional routing strategies and implementing them within the Genesys PureEngage platform is essential. This also includes the ability to test and validate routing strategies to ensure they function as intended.

Omnichannel Routing Concepts: A solid understanding of omnichannel routing principles and how to apply them in a contact center environment. This includes knowledge of how to route interactions from various channels, such as work item, email to the appropriate agents or queues. Familiarity with different omnichannel routing strategies and their impact on customer experience is crucial. This also encompasses understanding the integration points between different channels and the Genesys platform.

Workflow Design & Optimization: Expertise in designing and optimizing contact center workflows to streamline processes, improve efficiency, and enhance the customer experience. This includes analyzing existing workflows, identifying areas for improvement, and implementing changes to optimize agent productivity and customer satisfaction. Understanding how workflows interact with routing strategies and other contact center systems is essential. This also includes the ability to document workflows clearly and concisely.

Understanding of Digital Channels (Email, Work Item): A strong grasp of the specific requirements and considerations for routing and handling interactions through digital channels like email and work items. This includes understanding how to prioritize and categorize digital interactions, as well as how to integrate them into the overall contact center workflow. Knowledge of best practices for handling digital interactions to ensure timely and effective responses is crucial. This also includes understanding the reporting and analytics capabilities related to digital channels.

Problem-Solving (Routing Issues): Demonstrated ability to quickly and effectively identify, troubleshoot, and resolve routing-related issues within the Genesys PureEngage platform. This includes analyzing logs, tracing call flows, and using debugging tools to pinpoint the root cause of problems. The ability to think critically and develop creative solutions to complex routing challenges is essential. This also includes the ability to communicate technical issues clearly to both technical and non-technical audiences.

Analytical Skills (Routing Performance): Strong analytical skills to evaluate routing performance, identify trends, and make data-driven recommendations for optimization. This includes using reporting tools within PureEngage to analyze key metrics such as work item volume, wait times, and agent utilization. The ability to interpret data and translate it into actionable insights is crucial. This also includes the ability to present findings and recommendations to stakeholders in a clear and concise manner.

Understanding of Contact Center Operations & Metrics (SLAs, AHT, etc.): A comprehensive understanding of contact center operations and key performance indicators (KPIs), such as service level agreements (SLAs), average handle time (AHT), and abandonment rates. This includes knowing how these metrics are calculated and how they impact overall contact center performance. The ability to use these metrics to identify areas for improvement and track the effectiveness of implemented changes is essential. This also includes understanding the relationship between routing strategies and contact center metrics.

Note: Looking for immediate to 30 days’ Notice period candidates only

Interested candidates please share your CV to with below details:

Total Exp:

Relevant Exp in Genesys :

Relevant Exp in IVR Scripting:

Relevant Exp in Banking Domain:

Current CTC:

Expected CTC:

Current location:

Preferred location:

Notice period:

Job Description

Purpose of the Role

• Programming market research questionnaires according to client specifications and deadlines using specific software based on VB
• Preparation of surveys according GfK global standards
• Programming, quota set-up, quality checks, soft-launch, full-launch, fieldwork support and data exports for medium to high complexity projects individually
• Execute day-to-day operations and tasks
• Propose optimizations and efficient solutions
• Take decisions related to project delivery in case of any ambiguous situation.

Key Activities

• Review and process all materials provided by the client
• Proactively discuss with the client all detail related to input materials and their needs
• Propose and discuss potential solutions based on client needs
• Implement newly proposed solutions for the project
• Program the scripts based on the questionnaire according to project specifications individually
• Perform quality checks

• Complete assigned tasks on time

• Participate in project set up meetings and proactively discuss all the specifics about the project

• Seek and propose solutions for more efficient execution process within Data Management
• Support junior colleagues with training and problem solving
• Collaborate with other teams to solve any problems encountered during data collection phase
• Complete trainings as per the training plan and pro-actively seeks to gain knowledge
• All other activities related to the direct implementation of the work process and the tasks of the team, department and/or organization arising from the nature of the work, or the specifics of the projects/assignments being performed

Skills and knowledge required

• Advanced knowledge of Dimensions (IOM) / StG
• Working knowledge of programming languages (e.g. HTML, CSS, SQL, JavaScript, C++, Python)
• Advanced knowledge in MS Office
• English B2, written and spoken
• Keep deadlines
• Strive for continuous improvement
• Build good working relationships with colleagues from different teams/location
• Focus on quality and attention to detail
• Good written and verbal communication skills
• Team-player who can also work independently
• Proactiveness and solution-oriented mindset
• Spend time on right priorities
• Good understanding of end-to-end value chain

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Mandatory skills => Python development, python automation scripting

Job Description

1. Study and understand the customer's in-house automation tool
2. Modify and/or develop new scripts using Python to automate targeted test cases
3. Candidate must have hands-on experience in python scripting and automation
4. Understanding of R&S network simulators and associated testing frameworks is a bonus
5. Candidate will be an independent contributor and needs to be highly motivated and ready to work in a fast paced environment

Role & responsibilities

• Convert brand briefs and creative ideas into influencer-ready scripts When needed, co-develop scripts with in-fluencers to ensure authenticity and relatability
• Lead the creation of disruptive, platform-native content ideas and formats
• Write compelling hooks, narratives, and scripts optimized for short-form platforms
• Build repeatable storytelling frameworks that can scale across influencer ecosystems
• Identify and translate social trends, memes, and cultural moments into brand-relevant content
• Experiment with new formats (UGC, POV, interactive, challenge-led) for higher resonance
• Partner with brand teams, agencies, and influencers in idea jams and workshops
• Provide creative leadership in script reviews while ensuring influencer authenticity
• Maintain brand voice and tonality across all influencer and digital content
• Ensure creative ideas comply with regulatory norms and brand guardrails
• Maintain rapid churn of script drafts, revisions, and approvals
• Provide creative guidance during content shoots with influencers
• Partner with agencies to ensure content execution stays true to creative intent
• Ensure content is brand-safe, compliant, and aligned with category guidelines
• Maintain quality consistency across multiple influencers and content formats
• Act as a creative bridge between influencers, agencies, and brand teams

Preferred candidate profile

• Graduate in Mass Communication, Advertising, or related fields
• 2-6 years of experience in creative writing, content ideation, or digital-first campaigns in agencies, content studios, or brand teams
• Strong portfolio of innovative content ideas across social/influencer platforms

We are looking for a skilled Python Scripting professional with 2 to 5 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in programming languages and excellent problem-solving skills.

Roles and Responsibility

• Design, develop, and test software applications using Python.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and maintain high-quality, efficient, and well-documented code.
• Troubleshoot and resolve technical issues efficiently.
• Participate in code reviews and contribute to improving overall code quality.
• Stay updated with industry trends and emerging technologies.

Job Requirements

• Proficiency in Python programming language.
• Strong understanding of data structures, algorithms, and software design patterns.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong communication and interpersonal skills.
• Familiarity with agile development methodologies and version control systems.

Location:
Chennai

Experience:
6 To 10 Year(s)

Skill set:
Matlab M-Scripting , C, Python

Notice:
Immediate to 15 days

Domain knowledge:

1.Experience in SIL (Software-in-the-Loop) by integrating multiple simulation tools.

2.Proficient in MATLAB scripting (M-Scripting) and GUI development for automation and user-friendly interfaces.

3.Expertise in automating processes to improve efficiency and reduce manual effort.

1. Strong analytical and problem-solving abilities, enabling effective troubleshooting and optimization.

2. Skilled in co-simulation between tools such as Adams and Matlab for seamless data exchange and enhanced model fidelity.

Job Description:

We are seeking a programming-skilled professional to join our Powertrain team. The ideal candidate should have strong expertise in software development, simulation tool integration, and automation
.

Interested, Please share your resume to
sonika.engineering