544 Seasonal Staff jobs in India
Seasonal Benefits Administrator
Posted 2 days ago
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Job Description
This is a seasonal contract role.
Join Amazon's Benefits Experience & Technology Team (BXT), and help make a difference for all Amazonians! The BXT My HR Benefits Team provides Benefits specific assistance to Amazon employees in the form of accurate, consistent, and timely responses to inquiries from various contact channels via phone, My HR Case and My HR Chat. The Benefits Team primarily exists to connect employees with content and data not available through intuitive self-service, and to intake process defects and workflow these to relevant resolution teams.
We are currently looking for an Benefits Administrator to join our Benefits Center team.
The Benefits Administrator is a subject matter expert who specializes in benefits which includes H&W, additional life benefits (life insurance, additional Amazon sponsored benefits), retirement and stock. Responsible for assisting internal customers (employees). They have the highest level of specialized knowledge within these areas. The Benefits Administrator demonstrates ownership by ensuring all benefit inquiries are resolved on first contact and escalate unresolved inquires in a timely fashion to our Tier 2 team when necessary.
Key job responsibilities
Key job responsibilities
In this role, successful candidates will demonstrate:
- Excellent organizational and time management skills
- Strong customer service focus
- Excellent verbal and written communication skills required
- Ability to understand benefit terms and programs
- Disciplined problem-solving skills and ability to execute solutions
- The ability to prioritize quality and customer experience
- Quick to take action to address an issue, and demonstrate strong judgement/decision making
- Experience with rapid and complex changing work environment
Basic Qualifications
- 0-10+ years' experience in contact center, customer service, human resources or equivalent experience.
- Bachelor's Degree or advanced college education in a related field
- Experience working within a global organization
- Schedule flexibility (support a 24x7 operations).
- Internet connection before joining date with a speed range of 50-100 Mbps
- Very good command and knowledge of English.
Preferred Qualifications
- Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.
- Experience in providing consultation and guidance on human resources, benefits, or complex employee matters.
- Bachelor's degree or advanced college education in a related field included but not limited to; Human Resources, Business Administration or Organization Development.
- Experience dealing with customers and exceptional use of empathy skills.
- Ability to manage confidential and sensitive employee information and adhere to strict data privacy standard.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
CTK Sr. Associate (Seasonal), Centralized Time Keeping
Posted 2 days ago
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Job Description
At Amazon, we strive to be earth's most customer-centric company. Each day presents new opportunities to innovate and overcome challenges. We distribute millions of products annually to our loyal customers worldwide, continuously redefining what's possible through the talent and dedication of exceptional individuals. Amazon's recognition as one of the world's leading brands stems from our commitment to customer obsession and innovation.
We are establishing a shared services team in India to support Amazon's global expansion. This hub will deliver multi-language support to our internal customers, and we seek Senior Associates to join our growing Shared Services Center. HR Services teams will redesign processes and tools to achieve service globalization and infinite scalability, delivering an innovative and frustration-free experience to employees worldwide. The India-based service hub will provide immediate, high-quality support across APAC and globally to Amazon businesses, managers, and employees. Services include employee transactional processes such as onboarding, centralized timekeeping, data management, exits, and compliance-related activities.
About Amazon Centralized Timekeeping (CTK):
The Centralized Timekeeping team streamlines time and attendance data entry to reduce payroll defects and maintain consistent service levels. CTK supports thousands of Amazon Associates with their time and attendance matters. Operators and HR submit edit requests through MyTime and trouble ticketing systems. The team manages these requests on a FIFO basis, prioritizing payroll-impacting tickets to prevent defects. We support the business by handling associates' time and attendance matters with speed, precision, and customer obsession.
Position Description:
Join Amazon's HR Services team in India to make a direct impact on all Amazonians. We seek a Time and Attendance Operational Admin specializing in time and attendance management. This centralized role manages time-related matters across the network and requires precise, rapid data entry skills. You will operate MyTime systems and manage trouble ticket queues for time and attendance issues. Your primary focus includes resolving incoming time and attendance inquiries, with opportunities for expanded responsibilities based on performance. You may contribute to continuous improvement projects. Success requires deep knowledge of Amazon's attendance policies, employee groups, and applicable state and federal laws. Core responsibilities include system administration, ticket management, and data auditing, plus additional projects as assigned. You will report directly to a team manager.
Key job responsibilities
1. Manage time and attendance data entries through various Time and attendance system with high accuracy and speed.
2. Process and resolve trouble tickets following FIFO methodology, with priority for payroll-impacting issues.
3. Handle time-related queries and provide support across the Amazon network through both voice and non-voice channels (email, tickets, calls)
4. Perform regular data auditing and maintain system accuracy.
5. Ensure compliance with Amazon's attendance policies and applicable laws.
6. Participate in continuous improvement projects and process redesign initiatives.
7. Support broader HR Services team objectives and cross-functional collaboration.
8. Execute additional projects and responsibilities as assigned by the team manager.
Basic Qualifications
- 6+ months of human resources experience
- 6+ months of Microsoft Office products and applications experience
- 6+ months of customer service experience
- Bachelor's degree or equivalent
Preferred Qualifications
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
ACM Consultant Seasonal (APAC), Disability and Leave Services (DLS)
Posted 2 days ago
Job Viewed
Job Description
The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.
Key job responsibilities
Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
· Serve as a subject matter expert on the accommodations process as well as state and federal disability laws.
· Coordinate the accommodation process and provide end-to-end case management
· Collaborate with Stakeholders to determine and finalize accommodation approval/denials
· Collaborate with leave of absence case managers
· Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
· Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
· Direct employees to the appropriate resource for answers
· Maintain a case load of up to 120 cases.
· Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant
· Maintain system records to ensure accurate and timely information/documentation
· Provide training for employees, managers, HR and others in DLS
· Adhere to internal SLAs and quality standards
· Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
· Participate in other activities and projects within the DLS program
· Maintain regular, reliable and timely attendance
· Perform other duties as assigned
· Ability to travel as appropriate (up to 25% of the time)
About the team
From a customer driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth.
Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan.
The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals.
Basic Qualifications
- Bachelor's degree or equivalent
- 1+ years of case management experience
- 1+ years of human resources experience
- Experience in investigations case management
Preferred Qualifications
- Bachelor's Degree from an accredited university, or equivalent experience · PHR and/or CPDM certification · Computer operating and database management skills · Strong time management and ownership of deliverables · Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities and excellent follow up skills in a fast-paced environment · Evidence of ability to work with all levels of business · Evidence of ability to prioritize, manage and complete work/projects with tight deadlines. · Strong analytical and critical thinking skills · Evidence of ability to build strong relationships and influence others while working in a cross functional environment · Experience in providing consultation and training on disability issues · Excellent customer service and communication skills, both verbal and in writing · Ability to thrive in a dynamic, growing environment with minimal direct supervision
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
ACM Consultant Seasonal (APAC), Disability and Leave Services (DLS)
Posted 2 days ago
Job Viewed
Job Description
The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.
Key job responsibilities
Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
· Serve as a subject matter expert on the accommodations process as well as state and federal disability laws.
· Coordinate the accommodation process and provide end-to-end case management
· Collaborate with Stakeholders to determine and finalize accommodation approval/denials
· Collaborate with leave of absence case managers
· Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
· Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
· Direct employees to the appropriate resource for answers
· Maintain a case load of up to 120 cases.
· Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant
· Maintain system records to ensure accurate and timely information/documentation
· Provide training for employees, managers, HR and others in DLS
· Adhere to internal SLAs and quality standards
· Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
· Participate in other activities and projects within the DLS program
· Maintain regular, reliable and timely attendance
· Perform other duties as assigned
· Ability to travel as appropriate (up to 25% of the time)
About the team
From a customer driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth.
Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan.
The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals.
Basic Qualifications
- Bachelor's degree or equivalent
- 1+ years of case management experience
- 1+ years of human resources experience
- Experience in investigations case management
Preferred Qualifications
- Bachelor's Degree from an accredited university, or equivalent experience · PHR and/or CPDM certification · Computer operating and database management skills · Strong time management and ownership of deliverables · Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities and excellent follow up skills in a fast-paced environment · Evidence of ability to work with all levels of business · Evidence of ability to prioritize, manage and complete work/projects with tight deadlines. · Strong analytical and critical thinking skills · Evidence of ability to build strong relationships and influence others while working in a cross functional environment · Experience in providing consultation and training on disability issues · Excellent customer service and communication skills, both verbal and in writing · Ability to thrive in a dynamic, growing environment with minimal direct supervision
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Customer Service
Posted 23 days ago
Job Viewed
Job Description
Job Overview:
We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.
Looking for only Female Candidates.
Qualifications and Skills:
- Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
- Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
- Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
- Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
- Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
- Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
- Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
- Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.
Roles and Responsibilities:
- Act as the primary point of contact for customer inquiries and provide timely and accurate information.
- Coordinate with internal teams to ensure effective resolution of client issues and concerns.
- Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
- Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
- Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
- Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
- Collaborate with team members to develop and refine best practices for delivering superior customer service.
- Stay updated with industry trends and emerging customer service tools to enhance service delivery.
Customer Service
Posted 27 days ago
Job Viewed
Job Description
Job Title: International Voice Process Executive
Location: Noida (Work from Office)
Shift Timing: Night Shift (No cab facility)
Salary: 40,000 45,000/month (CTC)
Job Description:
We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.
Key Responsibilities:
Handle outbound and inbound calls for international clients
Resolve customer queries efficiently and professionally
Maintain accurate call records and customer information
Achieve performance targets as per process requirements
Candidate Requirements:
Excellent verbal communication skills in English
Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)
Willingness to work night shifts
Immediate joiners preferred
Contact Details:
Interested candidates can directly connect via:
Name: Meenakshi Garg
Mobile:
Email:
Perks & Benefits:
Attractive incentive structure
Professional growth opportunities
International process exposure
Note: This is a work-from-office opportunity only. No cab facility available.
Customer Service
Posted 30 days ago
Job Viewed
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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Customer Service
Posted 4 days ago
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Job Description
Company Overview
BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com .
Job Overview
Hiring for Fresher for the role of Customer Service, based in the Pune Division. This is a full-time position ideal for individuals with 0 to 1 year of work experience. As a customer service representative, you will be the frontline of our company, helping to manage customer inquiries and provide outstanding service.
Qualifications and Skills
- Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information (Mandatory skill).
- Strong problem-solving abilities are required to resolve issues promptly and efficiently, ensuring customer satisfaction (Mandatory skill).
- Proficiency in customer support is a must, as it involves understanding and fulfilling customer needs efficiently (Mandatory skill).
- Product knowledge is crucial to effectively explain features and benefits, helping customers make informed decisions.
- Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks.
- Familiarity with ticketing systems is necessary for tracking, managing, and resolving customer queries systematically.
- Capable of working collaboratively in a team environment, contributing to team objectives and fostering positive work relationships.
- Basic proficiency in using computer applications and customer relationship management software helps streamline operations.
Roles and Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a high standard of service.
- Identify and assess customers needs to achieve satisfaction and provide appropriate solutions or alternatives.
- Maintain thorough and accurate customer service records in the ticketing systems.
- Collaborate with team members and other departments to resolve complex customer issues.
- Continuously improve through feedback and actively participate in training and development programs.
- Contribute to customer retention efforts by providing exceptional service and follow-up.
- Assist in maintaining up-to-date product information and resources to enhance customer interactions.
- Stay informed about company products, services, and policies to better serve customers.
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Customer Service
Posted 9 days ago
Job Viewed
Job Description
As a B2B Customer Relationship Executive, you will be responsible for
managing and enhancing relationships with business clients. Your role
is pivotal in ensuring client satisfaction, retention, and growth through
effective communication, problem-solving, and strategic account
management. You will serve as a liaison between the company and its
business customers, understanding their needs and delivering solutions
that align with their goals and objectives.
Roles & Responsibilities
- Good Command in telephonic Communication with Fluent English and a, customer service experience.
- To look after the whole gamut of CRM function.
- Developing harmonious relation with customers.
- Acts as a single point of contact for clients right from design confirmation until handing over.
- Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with clients, ensuring timely response to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.
Education and Experience
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
- She must be well versed in Phone collections , retention and Escalation Handling.
- Candidate having good communication in English and presentable personality is
Preferred only Female
Language - Need only Malayalam
Customer Service
Posted 9 days ago
Job Viewed
Job Description
Location: Pan India
Type : Work From
Home
Salary Range: 12, (In hand) + 2,000 (net allowance ) + incentives
Qualification / Education and other Requirements:
Education- Any 10th
, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)
Excellent verbal and written communication.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR
English, Kannada, Tamil.
Proficient in MS-Office (Excel, Word).
Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam, good speed Internet connection and power backup is a must**
About the company
NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th
Indian Startup to have entered the Unicorn club in 2021.
For more Information, PFB Company Link for your reference.
No-broker is the first prop-tech real estate startup, which has raised $5 million in funding from
We are looking forward to associating with you in terms of our requirements at No Broker.
Role and Responsibility Customer Service Expert L-1
Act as relationship manager for the Paid customers of No Broker.
Build sustainable relationships and trust with customer accounts through
open and interactive communication.
Identify and assess customers needs.
Service customer in finding the right tenant / house as per the requirement of customer.
Dial outbound and attend inbound calls of customer and leads.
Use internal tools and methods to provide best possible service to the customer.
Negotiate with leads on behalf of customer.
Keep customer up-to date on the progress of his account.
Follow communication procedures, guidelines and policies.
Go extra mile to provide excellent customer service.
About Training - Training will be provided for initial few days for an employee to understand end to
end process.