562 Senior Business Analyst jobs in Chennai

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: , Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Job Description

• Must have US Healthcare domain knowledge and basic understanding of healthcare claims processing
• Must have HIPAA, 837 experience
• Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
• Collaborates with project sponsors to determine project scope and vision.
• Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Provides guidance and/or instruction to junior staff members

Job Requirements/Qualifications

• College diploma or university degree in the field of business administration or information systems
• 3-5 years related work experience
• Demonstrated project management skills and project management software skills
• Able to exercise independent judgment and take action on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation

Experience working in a team-oriented, collaborative environment

️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Looking for Immediate joiners

Please find the below jD.

• 7 years of relevant experience in Business analysis and system analysis.
• This is a business analyst role with the combination of data analysis, system analysis and business analysis.
• Good to have candidates who have already worked with international clients.
• Good to have candidates with Fintech experience.
• Excellent in Communication
• 3 Rounds of Interview.
• Work Location : Chennai /Bangalore(Hybrid Model).
• Please upload the profiles with one min video resume.

Business Analyst Job Duties and Responsibilities -Serve as a strategic relationship manager between Information Technology and a specific set of businesses. The BA serves as the primary technology consultant for business application(s), understands business processes, business practices, elicits and documents business requirements, and ensures that • 7+ years of total experience, with a strong focus on business analysis and system analysis in financial services or related sectors.

• Experience using AI tools for research, analysis and reporting preferred

• Own and lead the Go to Market playbook, documentation

• Create the knowledge base artifacts for AI training, automation, and drive productivity gains for Product Operations

• Extensive experience in conducting system analysis and business analysis, with a customer-first mindset, ensuring that solutions align with user needs and market demands.

• Excellent communication skills and end-to-end ownership capabilities, facilitating effective collaboration with cross-functional teams and stakeholders.

• Demonstrated expertise in maintaining comprehensive documentation, including product and system documentation, ensuring clarity and consistency throughout the project lifecycle.

• Strong analytical and problem-solving skills, with experience in creating and utilizing analytical dashboards to drive data-informed decision-making and optimize business strategies.

• Ability to work in a fast-paced, dynamic environment, emphasizing collaboration with teams to integrate system and business analysis into the development process for innovative solutions.

Cross -functional Collaboration with Product and Engineering teams

Understanding user needs and collaboration with merchant lifecycle experiences and platform teams

Executing data queries and maintaining funnel dashboards for post go live measurement

Maintaining Merchant Onboarding and Lifecycle Documentation

Writing EPICs and User Stories with Acceptance Criteria

Writing / Reviewing PRDs

Prioritization using an objective analytical framework

Conflict management and resolution

7+ Years of Total Experience

Experience in System analysis and Business Analysis and Customer First Thinking

Excellent in Communication and End to End Ownership

Experience in maintaining product documentation

Own and lead the Go to Market playbook, documentation

Create the knowledge base artifacts for AI training, automation, and drive productivity gains for Product Operations

Mizuho Global Services India Pvt. Ltd.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS:

Key Responsibilities:

· Planning & Promotion as BA

o Business requirement validation with use cases in the prototyping phase

o Establish and introduce new work procedures and/ or workarounds

o Planning and promotion of user tasks from BA’s perspective

o Conduct study to analyse system effectiveness and cycle time

o Provide training to local and overseas users

o Provide support in User Acceptance Testing (including Test Case Creation and Issue Management)

o Liaise with End Users, Vendors and Head Office in migration and other project tasks

o Assist in the preparation of System and Operation manuals

o Conduct Client Impact Analysis and Support Customer Notification

· Management & Reporting

o Support the Team as a Subject Expert in the management of IT Projects

o Facilitate in system function and workflow design

o Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them

o Provide insights and feedback to project planning with Area PM

o Other regular reporting such as regional progress, challenges and success to BA leads

Role-Specific Duties:

o Oversee project execution and coordinate between teams.

o Develop detailed analyses and maintain organized documentation.

o Planning and promotion of user tasks from BA’s perspective

o Support daily PJ task assigned, including documentation and reporting.

o Assist in translating requirements into actionable solutions.

Required Skills/Experiences/Personalities:

1. Excellent business communication skills with technical proficiency and exposure in Banking.

2. Working experiences as bank staff in Middle and Back-Office.

3. Experience of handling the full customer on board operation process, including customer data registration and updates, quality assurance of the customer data, KYC compliance, etc.

4. Expertise in maintaining Static Data.

5. Possess strong Hands-on experience in Business Analysis activities like creating both BRD and FRD (Including Operation Workflow creation (Swim lane diagram).

6. Experience in data mapping from Common System to Processing System, data cleansing, providing migration support and Reconciliation

7. Experience of working with people from different geographies (actual international experience is not mandatory but working/ interacting with people from different geographies is needed

8. Package system implementation experience (Oracle Parties)

9. Agile/ Scrum experience is preferred.

10. Experience in collecting business requirements and standardization of workflow across different entities

11. Strong analytical, problem- solving and decision-making skills

12. Sound knowledge in Business Process Management (BPM)

13. A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

14. Experience in project implementation from user side (big project is preferred)

15. Excellent interpersonal, communication and negotiation skills

16. Mindset to not fear challenge / undertake risk

17. Willingness to undertake travel within the APAC region to interact in person with Mizuho teams to gather the necessary requirements

18. A Master’s Degree preferably majoring in Science or IT.

Address

16th Floor, Tower-B Brigade, World Trade centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu , India

Ready to trade your to-do list for a to-do the impossible list?

Join a team that's building the future of IIOT.

We have arranged a Walk-In Drive on 20-Sep ( Saturday)

Time : 9:00 AM to 2:30 PM

Job Summary

Minimum of 10 years experience in business analysis covering but not limited to requirement gathering prioritization understand business value requirement elaboration scrum agile practices etc

The ideal candidate will have

1 A proven track record of driving digital initiatives gathering and translating business requirements to technical teams and collaborating with cross-functional teams to deliver scalable user-centric portal solutions for global customers

2 Strong technical understanding of business analysis frameworks and Manufacturing business processes

3 Strong communication skills and experience of interacting with global stakeholders handling global requirements

4 Good understanding of SQL database NET technologies React Native will be an added advantage

Required skills

1 Strong understanding of customer experience digital platforms and portal technologies

2 Experience with web and native mobile applications

3 Demonstrate the ability to effectively prepare and maintain the documents expertise in MS Office

4 Tracking backlog creating requirement documents user stories review team work etc

5 Business Process flow mapping and analysis

6 Product Architecture and Design Best Practices

7 Experience working with developers UI designers

8 Experience with Visual Studio ADO Cloud Solutions and or RDBS

9 Data Models Roadmaps Timeline plans Presentations etc

10 Functional Test case creation

Soft Skills

11 Strong analytical and problem-solving skills

12 Excellent interpersonal and relationship building skills

13 Ability to work collaboratively with cross functional teams

14 Strong organizational and time management skills

15 Adaptability and willingness to learn new technologies and methodologies

Responsibilities

1 Act as the primary advocate of the customer and the strategy within the Agile Team

2 Ensure that the team backlog is aligned with customer and stakeholder needs

3 Maintain alignment with the Solution Vision throughout development and meet the delivery timelines

4 Maintain business relations and communicate effectively with various stakeholders to obtain insights and deliver results quickly

5 Guide the evolution of the solution to deliver maximum value by managing the backlog gathering feedback and promoting teamwork

Qualifications

1 Bachelors degree in computer science information technology business or a related field

2 Proven experience as a Product Owner Business Analyst or similar role in product management

3 Strong understanding of Agile methodologies and principles

4 Excellent communication and decision-making skills

5 Ability to manage multiple priorities and work effectively in a fast-paced environment

6 Experience with product lifecycle management and backlog management tools

Direct Walk-In Opportunity for Business Analyst at TCS Chennai on 30th Aug 2025.

Note: Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend.

Job Role: Business Analyst (Payment)

Work Location: Chennai

Experience : 5-12 years

Walk in Drive Date: Saturday, 30th August 2025.

Walk in Drive Location: Tata Consultancy Services Ltd, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur, Chennai -

Timing: 09:30 AM - 12:30 PM

Candidate to Carry: Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents.

Job Requirement:

• Any full-time graduate (10+2+3).
• Willingness to work in any Shifts.
• Good Communication Skills.
• Mode of Salary credit should be through bank from all the employers (No Cash in hand)
• All educational and employment documents are mandatory to have.

Roles and responsibilities

1. Payments subject matter expert with domain knowledge
2. Sound understanding on Cash products & message types (MT series), MT103, 202, 202COV Message, routing and clearing logics
3. Must have good exposure on ISO formats CBPR+ & HVPS (PACS MX), involvement in ISO migration.
4. Should be well versed with major clearing platforms SWIFT, CHAPS, CHIPS, FEDS, EBA & TGT, MAS, CHATS, FEMA and other MESA countries.
5. Testing experience & generic project management skills are preferred
6. Should possess common understanding about Investigation process and its msg types (CAMT etc.,)
7. Adopt to the new Ways of Working to experiment, innovate and iterate to deliver best in class solutions as part of the Client Journey
8. Immediate Joiner / Notice Period
9. Should be flexible to work in rotational shifts (24*7).

PFB the norms to be followed during the Interview process.

• We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
• Two / four-wheelers can be parked in the parking area.
• Candidates must wait in the lounge.
• Water dispensers are available.
• Rest rooms are located near the wash area of the cafeteria.

" TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.

*** Kindly share this information with your friends and bring them along with you ***

About the Role:

You would be part of Analytics team and work on cutting edge problems for the bank. The individual will work closely with the stakeholders across risk, business, partnerships, digital, strategy in creating, and refining campaign strategies to augment profitability and growth for the bank. The incumbent will majorly be responsible with coming up data driven and actionable insights and develop reports/dashboards around it and have effective communication and present to stakeholders. The candidate will work in close collaboration with digital product, growth, and credit risk teams

Job Responsibilities:

· 2-5 years of experience in Reporting, Dashboard generation– development & management (End to end).

· Good experience in building large and complex data models in Python

· Strong SQL and Power Query exposure

· Good exposure in working with Azure databricks and Pyspark.

· Able to deal at a global level on model (need to understand access set-up, how to make the data global, how to create control and content level accesses)

· Reporting and model performance enhancement

Education, Work Experience, Key Skill Set Requirements:

· Experience in SQL, Python

· Strong and in-depth understanding of data modelling, visualization and ability to drive the story thru the dashboard

· Strong strategic thought leadership and problem-solving skills with ability to tackle unstructured and complex business problems

· Ability to build & use relationships and influence broadly across the organization

· Results driven with strong project management skills, ability to work on multiple priorities

· Handling of automated dashboards, upscaling and maintenance of ongoing reports.