648 Senior Care jobs in India

Patient Care Exec @Home Care(Aviation/Hospitality)

Mumbai, Maharashtra Sir H.N. Reliance Foundation Hospital & Research Centre

Posted 16 days ago

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Job Description

full-time

Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector

Department: Hospital @Home / Home Care

Location: Charni Road, Mumbai

Reporting To: Manager Hospital @Home Services

Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)

Employment Type: Full-Time

Job Summary:

The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.

Qualifications & Experience:

  • Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
  • Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
  • Excellent verbal and written communication skills
  • Proficient in MS Office and basic hospital management systems
  • Willingness to work in rotational shifts including late evenings

Key Responsibilities:

1. Patient Experience & Service Coordination:

  • Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
  • Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
  • Represent the hospital brand and uphold its mission, vision, and values in every interaction

2. Scheduling & Communication:

  • Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
  • Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
  • Provide accurate information and proper redirection to patients during service inquiries

3. Turnaround Time (TAT) & Escalation Management:

  • Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
  • Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
  • Escalate unresolved or complex issues appropriately while ensuring patient satisfaction

4. Billing & Documentation:

  • Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
  • Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
  • Maintain clear, complete, and accurate service records

5. Quality, Grooming & Protocol Adherence:

  • Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
  • Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
  • Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks

6. Shift Operations & Coverage:

  • Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
  • Maintain seamless handovers and communication between shifts to support uninterrupted care delivery

Key Competencies:

  • Service Orientation & Empathy
  • Communication & Interpersonal Skills
  • Attention to Detail & Time Management
  • Problem-Solving and Escalation Handling
  • Digital Literacy & Documentation Accuracy
  • Professionalism and Brand Representation


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Pediatric Home Care Nurse

440001 Nagpur, Maharashtra ₹600000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client is seeking a compassionate and skilled Pediatric Home Care Nurse to provide exceptional care to children in their homes in **Nagpur, Maharashtra, IN**. This role focuses on delivering high-quality nursing services, supporting the health and well-being of pediatric patients with complex medical needs. The Pediatric Home Care Nurse will be responsible for administering medications, managing medical equipment (e.g., ventilators, feeding tubes), monitoring vital signs, and providing wound care. You will work closely with physicians, therapists, and the patient's family to develop and implement individualized care plans. This position requires a strong understanding of pediatric physiology, common childhood illnesses, and specialized nursing techniques for infants and children. Responsibilities include educating families on caregiving techniques, ensuring adherence to treatment protocols, and responding effectively to emergencies. The ideal candidate must possess excellent clinical assessment skills, a gentle and patient demeanor, and strong communication abilities to build trust with both children and their families. A Bachelor of Science in Nursing (BSN) is required, along with a valid nursing license and a minimum of 3-5 years of experience in pediatric nursing, preferably with home healthcare experience. Certification in Pediatric Advanced Life Support (PALS) and Basic Life Support (BLS) is essential. This is a rewarding opportunity to make a profound difference in the lives of children and their families, providing vital care in a comfortable home setting. Commitment to patient advocacy and continuous learning is highly valued.
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Home Care for Italy

Ernakulam, Kerala JobStars HR Solutions Pvt Ltd

Posted 23 days ago

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Job Description

full-time
Home Care for Italy

Qualifications and Skills

  • Must possess a Secondary School Leaving Certificate
  • Proficiency in medication administration including correct dosages and types, ensuring patient safety.
  • Experience in patient record keeping, maintaining accurate and confidential health records.
  • Adequate knowledge of using health monitoring devices to track patient vital signs.
  • Skilled in delivering personal care assistance, such as bathing and toileting, to patients.
  • Understanding and application of infection control procedures to prevent healthcare-associated infections.
  • Good communication skills to effectively interact with patients, families, and healthcare teams.


Food & Accommodation Provided
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Elderly Care Coordinator

440001 Nagpur, Maharashtra ₹40000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
We are seeking a highly organized and empathetic Elderly Care Coordinator to join our dedicated, fully remote team. This position is crucial in ensuring the well-being and quality of life for elderly individuals within the community. You will be responsible for assessing the needs of seniors, developing personalized care plans, and coordinating a range of services including in-home support, medical appointments, transportation, and social activities. This role requires a proactive approach to connecting clients with appropriate resources and ensuring their needs are met comprehensively and compassionately.

Your duties will involve liaising with families, healthcare providers, and community organizations to facilitate seamless care delivery. You will maintain detailed client records, ensuring confidentiality and accuracy of all documentation. Regular communication with clients and their families via video calls, phone, and secure messaging platforms is essential to monitor progress, address concerns, and provide ongoing support. A key aspect of this role is advocating for the rights and needs of elderly individuals, ensuring they receive the best possible care and maintain their independence.

The ideal candidate will possess strong knowledge of geriatric care, social support systems, and relevant legislation. Excellent communication, interpersonal, and problem-solving skills are paramount. You must be able to manage multiple cases simultaneously, prioritize effectively, and respond with sensitivity to the unique challenges faced by seniors. This fully remote position requires a high degree of self-motivation, discipline, and the ability to work independently while collaborating effectively with a virtual team. You will leverage technology to conduct assessments, coordinate services, and maintain client relationships, contributing significantly to our mission of providing exceptional community and social care to the elderly population.
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Elderly Care Coordinator

500081 Hyderabad, Andhra Pradesh ₹45000 Monthly WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is looking for a compassionate and organized Elderly Care Coordinator to enhance the quality of life for seniors in our community. This role involves a blend of remote administrative work and on-site client interaction, offering a flexible hybrid arrangement. You will be responsible for assessing the needs of elderly individuals, developing personalized care plans, and coordinating a range of services including in-home assistance, medical appointments, and social activities. Building strong relationships with clients and their families is crucial. You will also manage communication with healthcare providers, support workers, and other relevant professionals to ensure seamless care delivery. Key duties include scheduling visits, monitoring client progress, addressing concerns promptly, and maintaining accurate client records. The ideal candidate will have a deep understanding of geriatric care, community resources, and the challenges faced by seniors. Excellent communication, empathy, and organizational skills are essential. This position requires a proactive approach to problem-solving and the ability to manage multiple cases simultaneously. You will play a vital role in empowering seniors to live independently and with dignity. We are seeking individuals who are passionate about making a positive impact in the lives of older adults. This role is based in Hyderabad, Telangana, IN , with a hybrid work model.
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Elderly Care Coordinator

201303 Noida, Uttar Pradesh ₹45000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a compassionate and dedicated organization focused on providing exceptional care services, is looking for a proactive and empathetic Elderly Care Coordinator. This vital role will be situated in **Noida, Uttar Pradesh, IN**, serving our community’s senior population. The Elderly Care Coordinator will be responsible for overseeing the daily operations of our care services, ensuring that all clients receive personalized, high-quality support tailored to their individual needs. This involves coordinating care plans, managing schedules for caregivers, and liaising with families and healthcare professionals to maintain seamless communication and care delivery. You will conduct initial assessments of clients' needs, develop comprehensive care strategies, and regularly review and update these plans to reflect changes in a client's condition or preferences. A significant part of the role includes direct interaction with clients and their families, offering support, addressing concerns, and building trusting relationships. You will also be responsible for training and supervising a team of dedicated care assistants, ensuring they adhere to professional standards and best practices in elderly care. This position requires a deep understanding of the challenges faced by seniors, including physical, emotional, and social well-being. Strong organizational and administrative skills are crucial for managing records, documentation, and reporting. The ideal candidate will possess excellent interpersonal and communication skills, a patient and understanding demeanor, and a genuine commitment to improving the lives of the elderly. Previous experience in social work, nursing, or a related field within community care is highly desirable. This is a rewarding opportunity to contribute to the well-being of vulnerable individuals and make a real difference in their lives.
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Elderly Care Assistant

682001 Kochi, Kerala ₹25000 Monthly WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is dedicated to providing exceptional care and support to seniors and is seeking a compassionate and reliable Elderly Care Assistant to join their fully remote team. This role is vital in ensuring the well-being and quality of life for elderly individuals within their community. As a remote-first organization, we are committed to supporting our caregivers and the individuals they serve through innovative approaches and robust communication channels. You will be responsible for providing essential non-medical support, engaging seniors in meaningful activities, and acting as a crucial point of contact for families.

Key Responsibilities:
  • Provide companionship and engage clients in stimulating conversation and activities to prevent loneliness and promote mental well-being.
  • Assist clients with daily living activities, including light housekeeping, meal preparation, and medication reminders.
  • Accompany clients on appointments or outings, providing support and assistance as needed.
  • Monitor clients' well-being and report any significant changes in their condition to the care manager or family.
  • Maintain a clean and safe living environment for clients.
  • Assist with basic personal care needs as required, respecting clients' dignity and privacy.
  • Communicate effectively with clients, families, and the care management team through our secure remote platform.
  • Document care provided and update client records accurately.
  • Respond promptly and empathetically to clients' needs and requests.
  • Adhere to all care plans and company policies and procedures.

Qualifications:
  • Previous experience in elderly care, home health, or a related field is highly desirable.
  • A strong sense of empathy, patience, and compassion.
  • Excellent communication and interpersonal skills, with the ability to build rapport with seniors.
  • Reliable, punctual, and trustworthy.
  • Ability to follow instructions and care plans meticulously.
  • Basic knowledge of first aid and emergency procedures is a plus.
  • Comfortable using technology for communication and record-keeping in a remote setting.
  • Must pass a background check.
  • High school diploma or equivalent.
This is a rewarding opportunity to provide essential support and enhance the lives of elderly individuals from the comfort of your own home. Join a team that values care, respect, and innovation. This role is based in Kochi, Kerala, IN , and requires you to work remotely.
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Elderly Care Coordinator

500001 Hyderabad, Andhra Pradesh ₹700000 Annually WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client is seeking a compassionate and experienced Elderly Care Coordinator to manage and deliver high-quality support services to seniors in the community. This role involves a hybrid work model, blending remote coordination with essential on-site engagement. You will be instrumental in assessing the needs of elderly individuals, developing personalized care plans, and coordinating services with healthcare professionals, caregivers, and families. Your goal will be to enhance the quality of life for seniors, promoting independence and well-being while ensuring their safety and comfort.

Key Responsibilities:
  • Conduct comprehensive assessments of seniors' needs, including physical, social, and emotional well-being, to develop tailored care plans.
  • Coordinate and schedule a range of support services, such as in-home care, medical appointments, transportation, and social activities.
  • Liaise with healthcare providers, social workers, and other community resources to ensure integrated care for clients.
  • Provide emotional support and advocacy for seniors and their families, acting as a primary point of contact.
  • Monitor the effectiveness of care plans and make adjustments as necessary based on client progress and evolving needs.
  • Educate families and caregivers on available resources and best practices for elderly care.
  • Manage client records and documentation, ensuring accuracy, confidentiality, and compliance with regulations.
  • Organize and facilitate support groups or social events for seniors to foster community engagement.
  • Handle crisis interventions and emergency situations with professionalism and promptness.
  • Collaborate with the broader care team, participating in case conferences and contributing to service improvements.
  • Maintain strong relationships with local service providers and community organizations.
  • Contribute to the development and implementation of new care programs and initiatives.
  • Conduct home visits and assessments to ensure a safe and supportive living environment.

Qualifications:
  • Bachelor's degree in Social Work, Gerontology, Nursing, Psychology, or a related field.
  • Minimum of 5 years of experience in social services, healthcare, or community care, with a focus on elder care.
  • Deep understanding of the challenges faced by seniors and their families.
  • Knowledge of local health and social care systems, resources, and support services.
  • Excellent assessment, planning, and problem-solving skills.
  • Strong interpersonal and communication abilities, with empathy and cultural sensitivity.
  • Proficiency in using care management software and standard office applications.
  • Ability to work independently and manage a caseload effectively in a hybrid work environment.
  • Willingness to travel locally for client assessments and home visits.
  • Certification in Case Management or Geriatric Care is a plus.
Our client is committed to providing exceptional care and support to the elderly community. This role offers the chance to make a tangible difference in the lives of individuals, working within a supportive and flexible hybrid structure.
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Care Coordinator

395001 Surat, Gujarat ₹45000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is looking for a compassionate and organized Care Coordinator to join their Community & Social Care team in **Surat, Gujarat, IN**. This role is crucial in ensuring individuals receive comprehensive and coordinated support services. The Care Coordinator will act as a liaison between clients, families, healthcare providers, and social services agencies, facilitating access to necessary resources and advocating for client needs. You will develop personalized care plans, monitor progress, and make adjustments as required to ensure optimal well-being and independence for clients.

Responsibilities:
  • Assess the needs of individuals seeking care services and develop individualized care plans.
  • Coordinate the delivery of various services, including medical appointments, therapy sessions, home care, and social activities.
  • Liaise with healthcare professionals, social workers, family members, and other relevant stakeholders to ensure seamless care delivery.
  • Monitor client progress and well-being, making regular assessments and updating care plans as needed.
  • Provide information and support to clients and their families regarding available resources and services.
  • Advocate for clients' rights and ensure they receive appropriate and timely assistance.
  • Maintain accurate and confidential client records, documenting all interactions and interventions.
  • Facilitate communication between different service providers to ensure a holistic approach to care.
  • Identify and address any barriers to accessing services or achieving care goals.
  • Stay informed about community resources, regulations, and best practices in social care.
  • Respond to emergencies and crises with prompt and appropriate action.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Nursing, Public Health, or a related field.
  • Minimum of 3 years of experience in case management, care coordination, or social services.
  • Strong understanding of healthcare systems, social support services, and community resources.
  • Excellent communication, interpersonal, and active listening skills.
  • Proficiency in case management software and electronic health records (EHR).
  • Ability to develop and implement effective care plans.
  • Strong organizational and time management skills, with the ability to manage multiple cases simultaneously.
  • Empathy, patience, and a genuine commitment to serving vulnerable populations.
  • Problem-solving skills and the ability to make sound decisions under pressure.
  • Knowledge of relevant legislation and ethical guidelines in social care.
This hybrid role offers a competitive salary and benefits, with opportunities for professional development within a supportive team environment.
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Care Manager

682001 Kochi, Kerala ₹55000 Monthly WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a compassionate and highly organized Care Manager to join their dedicated team in **Kochi, Kerala, IN**. This role operates on a hybrid model, combining remote work flexibility with essential in-person client interactions and team meetings. The Care Manager will be responsible for assessing client needs, developing personalized care plans, and coordinating services to ensure optimal well-being and support. You will act as a primary point of contact for clients and their families, providing guidance, advocacy, and emotional support. Key duties include conducting client assessments, liaising with healthcare providers and community resources, monitoring care progress, and managing case documentation. The ideal candidate will possess strong interpersonal skills, empathy, and a deep understanding of social care principles and practices. A background in social work, nursing, or a related field is advantageous. Excellent communication, problem-solving, and organizational skills are essential for success in this role.

Key Responsibilities:
  • Conduct comprehensive needs assessments for clients to identify care requirements.
  • Develop individualized care plans tailored to each client's specific needs and goals.
  • Coordinate and arrange for appropriate services, including healthcare, therapeutic, and social support.
  • Act as a liaison between clients, families, healthcare professionals, and community agencies.
  • Monitor the effectiveness of care plans and make adjustments as necessary.
  • Provide ongoing support, counseling, and advocacy for clients and their families.
  • Maintain accurate and confidential client records and case notes.
  • Ensure compliance with all relevant policies, procedures, and regulatory standards.
  • Collaborate with the care team to ensure a coordinated and holistic approach to client care.
  • Respond to client emergencies and concerns in a timely and professional manner.
Qualifications:
  • Bachelor's degree in Social Work, Nursing, Psychology, or a related field.
  • Minimum of 3 years of experience in case management, social work, or community support.
  • Strong understanding of care principles, client advocacy, and community resources.
  • Excellent communication, interpersonal, and active listening skills.
  • Proficiency in case management software and standard office applications.
  • Ability to empathize with clients and build rapport.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and willingness to travel for client visits as needed.
This is a rewarding opportunity to make a tangible difference in the lives of individuals in **Kochi, Kerala, IN**.
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