648 Senior Care jobs in India
Patient Care Exec @Home Care(Aviation/Hospitality)
Posted 16 days ago
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Job Description
Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector
Department: Hospital @Home / Home Care
Location: Charni Road, Mumbai
Reporting To: Manager Hospital @Home Services
Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)
Employment Type: Full-Time
Job Summary:
The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.
Qualifications & Experience:
- Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
- Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
- Excellent verbal and written communication skills
- Proficient in MS Office and basic hospital management systems
- Willingness to work in rotational shifts including late evenings
Key Responsibilities:
1. Patient Experience & Service Coordination:
- Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
- Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
- Represent the hospital brand and uphold its mission, vision, and values in every interaction
2. Scheduling & Communication:
- Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
- Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
- Provide accurate information and proper redirection to patients during service inquiries
3. Turnaround Time (TAT) & Escalation Management:
- Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
- Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
- Escalate unresolved or complex issues appropriately while ensuring patient satisfaction
4. Billing & Documentation:
- Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
- Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
- Maintain clear, complete, and accurate service records
5. Quality, Grooming & Protocol Adherence:
- Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
- Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
- Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks
6. Shift Operations & Coverage:
- Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
- Maintain seamless handovers and communication between shifts to support uninterrupted care delivery
Key Competencies:
- Service Orientation & Empathy
- Communication & Interpersonal Skills
- Attention to Detail & Time Management
- Problem-Solving and Escalation Handling
- Digital Literacy & Documentation Accuracy
- Professionalism and Brand Representation
Pediatric Home Care Nurse
Posted 14 days ago
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Home Care for Italy
Posted 23 days ago
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Job Description
Qualifications and Skills
- Must possess a Secondary School Leaving Certificate
- Proficiency in medication administration including correct dosages and types, ensuring patient safety.
- Experience in patient record keeping, maintaining accurate and confidential health records.
- Adequate knowledge of using health monitoring devices to track patient vital signs.
- Skilled in delivering personal care assistance, such as bathing and toileting, to patients.
- Understanding and application of infection control procedures to prevent healthcare-associated infections.
- Good communication skills to effectively interact with patients, families, and healthcare teams.
Elderly Care Coordinator
Posted 13 days ago
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Job Description
Your duties will involve liaising with families, healthcare providers, and community organizations to facilitate seamless care delivery. You will maintain detailed client records, ensuring confidentiality and accuracy of all documentation. Regular communication with clients and their families via video calls, phone, and secure messaging platforms is essential to monitor progress, address concerns, and provide ongoing support. A key aspect of this role is advocating for the rights and needs of elderly individuals, ensuring they receive the best possible care and maintain their independence.
The ideal candidate will possess strong knowledge of geriatric care, social support systems, and relevant legislation. Excellent communication, interpersonal, and problem-solving skills are paramount. You must be able to manage multiple cases simultaneously, prioritize effectively, and respond with sensitivity to the unique challenges faced by seniors. This fully remote position requires a high degree of self-motivation, discipline, and the ability to work independently while collaborating effectively with a virtual team. You will leverage technology to conduct assessments, coordinate services, and maintain client relationships, contributing significantly to our mission of providing exceptional community and social care to the elderly population.
Elderly Care Coordinator
Posted 13 days ago
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Elderly Care Coordinator
Posted 19 days ago
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Elderly Care Assistant
Posted 20 days ago
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Key Responsibilities:
- Provide companionship and engage clients in stimulating conversation and activities to prevent loneliness and promote mental well-being.
- Assist clients with daily living activities, including light housekeeping, meal preparation, and medication reminders.
- Accompany clients on appointments or outings, providing support and assistance as needed.
- Monitor clients' well-being and report any significant changes in their condition to the care manager or family.
- Maintain a clean and safe living environment for clients.
- Assist with basic personal care needs as required, respecting clients' dignity and privacy.
- Communicate effectively with clients, families, and the care management team through our secure remote platform.
- Document care provided and update client records accurately.
- Respond promptly and empathetically to clients' needs and requests.
- Adhere to all care plans and company policies and procedures.
Qualifications:
- Previous experience in elderly care, home health, or a related field is highly desirable.
- A strong sense of empathy, patience, and compassion.
- Excellent communication and interpersonal skills, with the ability to build rapport with seniors.
- Reliable, punctual, and trustworthy.
- Ability to follow instructions and care plans meticulously.
- Basic knowledge of first aid and emergency procedures is a plus.
- Comfortable using technology for communication and record-keeping in a remote setting.
- Must pass a background check.
- High school diploma or equivalent.
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Elderly Care Coordinator
Posted 23 days ago
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Key Responsibilities:
- Conduct comprehensive assessments of seniors' needs, including physical, social, and emotional well-being, to develop tailored care plans.
- Coordinate and schedule a range of support services, such as in-home care, medical appointments, transportation, and social activities.
- Liaise with healthcare providers, social workers, and other community resources to ensure integrated care for clients.
- Provide emotional support and advocacy for seniors and their families, acting as a primary point of contact.
- Monitor the effectiveness of care plans and make adjustments as necessary based on client progress and evolving needs.
- Educate families and caregivers on available resources and best practices for elderly care.
- Manage client records and documentation, ensuring accuracy, confidentiality, and compliance with regulations.
- Organize and facilitate support groups or social events for seniors to foster community engagement.
- Handle crisis interventions and emergency situations with professionalism and promptness.
- Collaborate with the broader care team, participating in case conferences and contributing to service improvements.
- Maintain strong relationships with local service providers and community organizations.
- Contribute to the development and implementation of new care programs and initiatives.
- Conduct home visits and assessments to ensure a safe and supportive living environment.
Qualifications:
- Bachelor's degree in Social Work, Gerontology, Nursing, Psychology, or a related field.
- Minimum of 5 years of experience in social services, healthcare, or community care, with a focus on elder care.
- Deep understanding of the challenges faced by seniors and their families.
- Knowledge of local health and social care systems, resources, and support services.
- Excellent assessment, planning, and problem-solving skills.
- Strong interpersonal and communication abilities, with empathy and cultural sensitivity.
- Proficiency in using care management software and standard office applications.
- Ability to work independently and manage a caseload effectively in a hybrid work environment.
- Willingness to travel locally for client assessments and home visits.
- Certification in Case Management or Geriatric Care is a plus.
Care Coordinator
Posted today
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Job Description
Responsibilities:
- Assess the needs of individuals seeking care services and develop individualized care plans.
- Coordinate the delivery of various services, including medical appointments, therapy sessions, home care, and social activities.
- Liaise with healthcare professionals, social workers, family members, and other relevant stakeholders to ensure seamless care delivery.
- Monitor client progress and well-being, making regular assessments and updating care plans as needed.
- Provide information and support to clients and their families regarding available resources and services.
- Advocate for clients' rights and ensure they receive appropriate and timely assistance.
- Maintain accurate and confidential client records, documenting all interactions and interventions.
- Facilitate communication between different service providers to ensure a holistic approach to care.
- Identify and address any barriers to accessing services or achieving care goals.
- Stay informed about community resources, regulations, and best practices in social care.
- Respond to emergencies and crises with prompt and appropriate action.
- Bachelor's degree in Social Work, Psychology, Nursing, Public Health, or a related field.
- Minimum of 3 years of experience in case management, care coordination, or social services.
- Strong understanding of healthcare systems, social support services, and community resources.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in case management software and electronic health records (EHR).
- Ability to develop and implement effective care plans.
- Strong organizational and time management skills, with the ability to manage multiple cases simultaneously.
- Empathy, patience, and a genuine commitment to serving vulnerable populations.
- Problem-solving skills and the ability to make sound decisions under pressure.
- Knowledge of relevant legislation and ethical guidelines in social care.
Care Manager
Posted today
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Key Responsibilities:
- Conduct comprehensive needs assessments for clients to identify care requirements.
- Develop individualized care plans tailored to each client's specific needs and goals.
- Coordinate and arrange for appropriate services, including healthcare, therapeutic, and social support.
- Act as a liaison between clients, families, healthcare professionals, and community agencies.
- Monitor the effectiveness of care plans and make adjustments as necessary.
- Provide ongoing support, counseling, and advocacy for clients and their families.
- Maintain accurate and confidential client records and case notes.
- Ensure compliance with all relevant policies, procedures, and regulatory standards.
- Collaborate with the care team to ensure a coordinated and holistic approach to client care.
- Respond to client emergencies and concerns in a timely and professional manner.
- Bachelor's degree in Social Work, Nursing, Psychology, or a related field.
- Minimum of 3 years of experience in case management, social work, or community support.
- Strong understanding of care principles, client advocacy, and community resources.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in case management software and standard office applications.
- Ability to empathize with clients and build rapport.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Valid driver's license and willingness to travel for client visits as needed.