14,556 Senior Operations Manager jobs in India
Operations Manager, Business Process Improvement
695001 Thiruvananthapuram, Kerala
₹110000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and results-oriented Operations Manager to oversee their business operations and drive process improvements. This is an on-site position located in Thiruvananthapuram, Kerala . You will be responsible for managing day-to-day operations, optimizing workflows, enhancing efficiency, and ensuring the delivery of high-quality services or products. The ideal candidate possesses strong leadership, analytical, and problem-solving skills, with a proven track record in operational excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and coordinate all operational activities, ensuring smooth and efficient business processes.
- Develop and implement strategies to improve operational efficiency, productivity, and cost-effectiveness.
- Monitor key performance indicators (KPIs) and analyze operational data to identify areas for improvement.
- Lead and mentor the operations team, fostering a culture of performance and continuous improvement.
- Oversee resource allocation, inventory management, and quality control.
- Develop and implement standard operating procedures (SOPs) and best practices.
- Collaborate with other departments to ensure seamless workflow integration and achieve business objectives.
- Manage budgets and financial performance for the operations department.
- Identify and implement technology solutions to enhance operational capabilities.
- Ensure compliance with all relevant health, safety, and regulatory standards.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree or MBA is a plus.
- Minimum of 6-8 years of progressive experience in operations management.
- Proven experience in process improvement methodologies such as Lean or Six Sigma.
- Strong understanding of financial management, budgeting, and resource allocation.
- Excellent leadership, team management, and motivational skills.
- Proficiency in operational software and ERP systems.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Strong communication and presentation skills.
- Ability to work on-site in Thiruvananthapuram, Kerala .
This advertiser has chosen not to accept applicants from your region.
0
Operations Manager, Operations Manager
Mumbai, Maharashtra
Amazon
Posted 16 days ago
Job Viewed
Job Description
Description
Job Title: Operations Manager
Job Description:
Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
-Ensure BM rates and OP2 throughput deliverables
-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
- Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Manage People and team development
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years Key job responsibilities
To start with this is a position in FCD, but is subject to internal rotation requirements
About the team
A team of Area Managers and Team Leads
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 3+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job Title: Operations Manager
Job Description:
Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
-Ensure BM rates and OP2 throughput deliverables
-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
- Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Manage People and team development
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years Key job responsibilities
To start with this is a position in FCD, but is subject to internal rotation requirements
About the team
A team of Area Managers and Team Leads
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 3+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Operations Manager, Operations Manager
Mumbai, Maharashtra
₹1500000 - ₹2500000 Y
Amazon
Posted today
Job Viewed
Job Description
DESCRIPTION
Job Title: Operations Manager
Job Description:
Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Ensure BM rates and OP2 throughput deliverables
- Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
- Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Manage People and team development
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years +
Key job responsibilities
To start with this is a position in FCD, but is subject to internal rotation requirements
About the team
A team of Area Managers and Team Leads
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 3+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
Operations Manager, Operations Manager
Mumbai, Maharashtra
ASSPL - Maharashtra
Posted today
Job Viewed
Job Description
Job Title: Operations Manager
Job Description:
Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
-Ensure BM rates and OP2 throughput deliverables
-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
- Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Manage People and team development
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years +
Key job responsibilities
To start with this is a position in FCD, but is subject to internal rotation requirements
About the team
A team of Area Managers and Team Leads
BASIC QUALIFICATIONS
- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- 3+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers.
This advertiser has chosen not to accept applicants from your region.
3
Operations Manager
Gurugram, Uttar Pradesh
R1 RCM
Posted 10 days ago
Job Viewed
Job Description
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Sec-21 GGN
**Reports to (level of category)** : Senior Operations Manager
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
a) Day-to-day operations
b) People Management (Work Allocation, On job support, Feedback & Team building)
c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
d) Reports (Internal and Client performance reports)
e) Work allocation strategy
f) CMS 1500 & UB04 AR experience is mandatory.
g) Span of control - 80 to 100
h) Thorough knowledge of all AR scenarios and Denials
i) Expertise in both Federal and Commercial payor mix
j) Excellent interpersonal skills
h) Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Sec-21 GGN
**Reports to (level of category)** : Senior Operations Manager
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
a) Day-to-day operations
b) People Management (Work Allocation, On job support, Feedback & Team building)
c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
d) Reports (Internal and Client performance reports)
e) Work allocation strategy
f) CMS 1500 & UB04 AR experience is mandatory.
g) Span of control - 80 to 100
h) Thorough knowledge of all AR scenarios and Denials
i) Expertise in both Federal and Commercial payor mix
j) Excellent interpersonal skills
h) Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
This advertiser has chosen not to accept applicants from your region.
4
Operations Manager
Hyderabad, Andhra Pradesh
R1 RCM
Posted 16 days ago
Job Viewed
Job Description
R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industry's most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration.
R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place To Work Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
**Designation** : Operations Manager
**Location:** Hyderabad
**Reports to (level of category)** : Senior Operations Manager
**Role Objective:**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities:**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
Day-to-day operations
People Management (Work Allocation, On job support, Feedback & Team building)
Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
Reports (Internal and Client performance reports)
Work allocation strategy
CMS 1500 & UB04 AR experience is mandatory.
Span of control - 80 to 100
Thorough knowledge of all AR scenarios and Denials
Expertise in both Federal and Commercial payor mix
Excellent interpersonal skills
Should be capable to interact with US clients and manage escalations
**Qualifications:**
Graduate in any discipline from a recognized educational institute
Good analytical skills and proficiency with MS Word, Excel and PowerPoint
Good communication Skills (both written & verbal)
**Skill Set:**
Candidate should be good in Denial Management
Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
Ability to interact positively with team members, peer group and seniors.
Demonstrated ability to exceed performance targets.
Ability to effectively prioritize individual and team responsibilities.
Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place To Work Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
**Designation** : Operations Manager
**Location:** Hyderabad
**Reports to (level of category)** : Senior Operations Manager
**Role Objective:**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities:**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
Day-to-day operations
People Management (Work Allocation, On job support, Feedback & Team building)
Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
Reports (Internal and Client performance reports)
Work allocation strategy
CMS 1500 & UB04 AR experience is mandatory.
Span of control - 80 to 100
Thorough knowledge of all AR scenarios and Denials
Expertise in both Federal and Commercial payor mix
Excellent interpersonal skills
Should be capable to interact with US clients and manage escalations
**Qualifications:**
Graduate in any discipline from a recognized educational institute
Good analytical skills and proficiency with MS Word, Excel and PowerPoint
Good communication Skills (both written & verbal)
**Skill Set:**
Candidate should be good in Denial Management
Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
Ability to interact positively with team members, peer group and seniors.
Demonstrated ability to exceed performance targets.
Ability to effectively prioritize individual and team responsibilities.
Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
This advertiser has chosen not to accept applicants from your region.
5
Operations Manager
Bangalore, Karnataka
Hilton
Posted 16 days ago
Job Viewed
Job Description
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Operations Manager oversees and directs all aspects of the hotel's operational departments which include, the Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant departments. The role ensures that these departments are well run by maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards of team members. He / she ensures the highest level of customer satisfaction.
**What will I be doing?**
As the Operations Manager, you will be responsible for performing the following tasks to the highest standards:
+ Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, CD, FC and HRD.
+ In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety.
+ Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.
+ Train team members and implement Hilton standard and related departmental regulations.
+ Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.
+ Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.
+ Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.
+ Manage direct reports professionally to ensure effective teamwork and operations.
+ Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.
+ Conduct regular Operations meetings including all direct reports.
+ Supervise daily team members' performance and grooming.
+ Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.
+ Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
+ Work with the CD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).
+ Assist the CD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing.
+ Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
+ Evaluate competitors' products and price policies twice a year.
+ Ensure that VIP guests receive the care and service they deserve every day.
+ Adhere to the hotel's security and emergency policies and procedures.
+ Assist the General Manager in all activities and functions relating to the daily operations of the hotel.
+ Complete relevant tasks assigned by the General Manager.
+ The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
+ Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
An Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Hospitality: Passionate about delivering exceptional guest experiences.
+ Integrity: Do the right thing, all the time.
+ Leadership: Strive to be leader in our industry and in our communities.
+ Teamwork: A team player in everything you do.
+ Ownership: Take ownership of your actions and decisions.
+ Now: Operate with a sense of urgency and discipline.
+ College degree or equivalent.
+ At least 2 years of relevant operations experience.
+ Experienced in the Hospitality, Travel and Leisure industry management.
+ Proficient in English to meet business needs.
+ Proficient in Microsoft Word and Excel.
+ Resourceful, creative and able to maintain flexibility.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Operations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BXRS_
**EOE/AA/Disabled/Veterans**
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Operations Manager oversees and directs all aspects of the hotel's operational departments which include, the Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant departments. The role ensures that these departments are well run by maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards of team members. He / she ensures the highest level of customer satisfaction.
**What will I be doing?**
As the Operations Manager, you will be responsible for performing the following tasks to the highest standards:
+ Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, CD, FC and HRD.
+ In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety.
+ Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.
+ Train team members and implement Hilton standard and related departmental regulations.
+ Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.
+ Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.
+ Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.
+ Manage direct reports professionally to ensure effective teamwork and operations.
+ Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.
+ Conduct regular Operations meetings including all direct reports.
+ Supervise daily team members' performance and grooming.
+ Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.
+ Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
+ Work with the CD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).
+ Assist the CD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing.
+ Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
+ Evaluate competitors' products and price policies twice a year.
+ Ensure that VIP guests receive the care and service they deserve every day.
+ Adhere to the hotel's security and emergency policies and procedures.
+ Assist the General Manager in all activities and functions relating to the daily operations of the hotel.
+ Complete relevant tasks assigned by the General Manager.
+ The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
+ Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
An Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Hospitality: Passionate about delivering exceptional guest experiences.
+ Integrity: Do the right thing, all the time.
+ Leadership: Strive to be leader in our industry and in our communities.
+ Teamwork: A team player in everything you do.
+ Ownership: Take ownership of your actions and decisions.
+ Now: Operate with a sense of urgency and discipline.
+ College degree or equivalent.
+ At least 2 years of relevant operations experience.
+ Experienced in the Hospitality, Travel and Leisure industry management.
+ Proficient in English to meet business needs.
+ Proficient in Microsoft Word and Excel.
+ Resourceful, creative and able to maintain flexibility.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Operations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BXRS_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
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