61,465 Senior Sales Role jobs in India

Description

Qualifications and Education Requirements:

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Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

Description

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic If yes, this opportunity will appeal to you.

Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See for services offered in US & for product details in India.

As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging with sellers at all points of their life cycle. You will have to advise sellers to identify and bring the right selection with competitive pricing and broaden the product portfolio on the platform.

The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external vendors. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyse data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.

Key job responsibilities

• Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
• Train and hand-hold sellers to become valuable partners for Amazon
• Track and monitor performance of key sellers to manage desired selection acquisition

About The Team

The In Surgical Selection Central Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. The responsibilities include providing support to sellers in improving their capabilities to ensure seamless business operations. The candidate will assist sellers to get well versed with various Amazon tools, provide support for listing and prime enablement through various channels. These tasks include but are not limited to surgical selection enhancement, interacting/coordinating with the sellers, identifying and correcting gaps in processes, maintaining records of work received and work performed etc.

Basic Qualifications

• Bachelor's degree
• Excel, Strong in Analytics, Good communication skills (Fluent in English and Hindi).
• Passion for e-commerce is required.
• Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
• Experience selling nascent (embryonic/start-up) products/services into new markets is desired.

Preferred Qualifications

• 2+ years of sales experience
• MBA is preferred.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A2924956

Director of Sales - Account Management Location: Pune Shift: 4 PM to 1 AM Region: EMEA & US Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe.

We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more.

Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.

Read more about us at:   Company Overview:  Watch here Job Overview: As the Director of Sales – Account Management at SMS Magic, you will be responsible for managing and expanding a high-value portfolio, with a laser focus on renewals, upsell, cross-sell , and long-term relationship management .

You’ll lead a high-performing team that drives revenue through strategic account growth, exceptional customer engagement, and a consultative approach.

This role requires a deep understanding of client ecosystems, alignment with Customer Success, and data-driven leadership to consistently meet or exceed revenue goals.

Key Responsibilities: Account Growth Leadership: Lead a team of account managers to drive revenue growth across an existing $5M portfolio.

Identify upsell and cross-sell opportunities aligned with client business objectives.

As the Director of Sales - Account Management at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel.

Your key responsibilities will include building and leading a high-performing sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and delivering accurate performance forecasts.

Build and lead a high-performing sales team, ensuring the achievement of sales targets.

Develop and implement sales strategies to drive revenue growth and market penetration.

Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.

Develop and manage a robust pipeline of prospects to consistently deliver positive results.

Ensure the team actively generates leads to meet assigned quotas.

Understand customer sales and marketing processes, providing consultation on the best messaging programs and evangelizing SMS Magic solutions.

Work closely with Customer Success and Development teams to meet customer requirements effectively.

Collaborate with the US-based VP of Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals

12+ years of hands-on experience in SaaS sales.

Minimum 6-8 years of experience leading a sales team.

Proven ability to crush goals and quotas consistently.

Strong analytical and data-driven mindset – ability to interpret sales data, track campaign performance, and assess team effectiveness.

Agility and adaptability – ability to plan long-term while executing short-term goals efficiently.

Highly customer-centric – dedicated to winning and retaining customers through exceptional service and engagement.

Self-starter and highly motivated – capable of working independently and creating an impact.

Strong team player – experienced in coordinating with cross-geographical teams across different time zones and cultures

At SMS Magic, people growth goes hand in hand with the company’s growth. Our work culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a world-class CRM messaging company.

At SMS Magic, we are committed to hiring and developing passionate professionals to achieve our goal of being the world’s best messaging partner

Description

We are looking for a smart and dynamic Sales/Business Analyst with strong analytical abilities and strong technical skills to meet business requirement and improve customer experience. S/he will be a self-starter, comfortable with ambiguity, can easily collaborate with multiple stakeholders (internal and external), and have strong business acumen. The ideal candidate is someone who demonstrates operational excellence, and has a strong passion for empowering multiple internal business teams. You have the ability to communicate priorities and work effectively with multiple stakeholders and senior leadership.

To be successful in this role, you should be comfortable dealing with large and complex data sets, have expertise in SQL querying, excel, have experience building self-service dashboards and using visualization tools, while always applying analytical rigor to solve business problems. Should have excellent judgment, be passionate about high standards (is never satisfied with the status quo), deliver innovative solutions.

Key job responsibilities

• Collaborate with Leaders, multiple Account Managers, Team Managers etc. to understand business requirements and to prioritize and deliver data and reporting independently.
• Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards, etc. that will support our analytical and business needs.
• Analyze key metrics to uncover trends and root causes of issues and build a simplified solutions for account managers to consume
• Capture the right metrics to influence stakeholders and measure success.
• Exposure to regression, distribution theory, machine learning basics will be plus.

About The Team

The International Seller Growth (ISG) - Seller Recruitment & Growth function in Hyderabad, India owns recruiting New to Amazon Sellers at scale, providing Account Management to high potential Sellers, and helping Sellers be successful on Amazon.

Basic Qualifications

• At least 2+ yrs of experience in Sales/Business Analyst role handing business reporting
• Bachelors or above degree with Data Analysis or similar related fields
• Strong analytical and quantitative skills with professional experience with Excel/SQL; ability to handle data and metrics to back up assumptions, develop tools, and evaluate outcomes
• Professional written and verbal communication skills in English in a fast-paced and ambiguous environment
• Skilled in collaborative environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams.

Preferred Qualifications

• Proficiency in statistical analysis tools
• Ability to dive deep into data, existing processes, people and systems in order to invent, simplify, and improve inefficient or unnecessarily complex processes
• Thrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel
• Advanced capabilities with productivity software such as Excel and Access.
• Expertise in visualization tools such as Tableau OR Qlikview OR Quicksight.
• Exposure to regression, distribution theory, machine learning basics will be plus.

Job Description:

• Monitor agent performance against quality standards to ensure service delivery, customer experience and customer satisfaction levels are met, along with leading the customer experience strategy. Own and govern the end-to-end quality assurance process across all stages of the business.

What kind of work will you be doing (Domain - Job skill requirement)

• Review and audit CRM entries, telephone / email / chat interactions and customer surveys to identify areas of service delivery that did not meet pre-established performance standards. Investigate the supporting files.
• Monitoring, coaching and feedback - responsible for delivery of the defined customer experience in every call.
• Identify areas of service improvements and develop programs that improve the overall quality and customer satisfaction levels.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Coach and develop team members to be resilient in the face of challenges and setbacks and help them distinguish between whats relevant to make sense of complex situations.
• Provide structured and timely feedback / recommendations; actionable feedback (verbal and/or written) to the rep and/or management to improve individual and team performance.
• Implementation and effective usage of different QC Tools, best practices, and procedures.
• Monitor and device plans to improve CSAT / NPS.
• Monitor employee quality records; track and report on outcomes.
• Conduct and drive root cause analysis insights to improve cross-functional service processes.
• Drive operational excellence & process change management.
• Partner with the learning function, operations and clients to share actionable insights, develop and govern plans for performance improvement goals and development of training programs.
• Determine readiness of new hires post-training.
• Analyze and report service quality trends.
• Participate in calibration sessions.
• Assist training and operations team in reviewing training and knowledge base materials.
• Assist in defining audit framework and process for new workflows.
• Assist in drafting quality assurance policies and procedures.
• Design and execute strong governance plans to communicate with the internal customers, stakeholders and clients to gain information, feedback and approval.
• Ensure ongoing compliance with quality and industry regulatory requirements.
• Develop and maintain a deep understanding of our Marketing Solutions product portfolio and industry knowledge to be able to guide your team through difficult customer engagements
• Develop and implement best practices and key metrics for your team to provide world class new customer education and onboarding.
• Partner closely with LinkedIn POCs to align goals and incentives for the overall health of the business.
• Identify areas of opportunities in our services and contribute to the development of systems, tools, and processes to realize those opportunities.
• Influence product enhancements, collaborating closely with marketing, product, and other cross-functional teams.