212 Senior Systems Administrator jobs in India

Systems Administrator

Karnataka, Karnataka Vinebrook Technology

Posted 12 days ago

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Job Description

Overview

The Managed Services System Administrator will work with a team of managed services administrators and engineers to deliver excellent support and management of our customers’ environment. They will field issues and requests escalated directly by customer IT personnel, end users, and monitoring tools. Our managed services team focuses on providing the comprehensive expertise our customers need to manage and operate their infrastructure. This role will have broad exposure across a range of cloud, server, virtualization, and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter with a broad technical background, the ability to learn quickly, and exceptional customer service skills.


Responsibilities


System Operations:

  • Document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practices
  • Participate in projects and customer onboardings
  • Regularly upgrade server, virtualization, backup, and storage systems as needed
  • Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware


Operations:

  • Communicate clearly with customers both in writing and over the phone
  • Execute change requests and address issues escalated from other technical teams
  • Perform mid-level and advanced troubleshooting of issues across a wide range of technical platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
  • Respond to automated alerts performing troubleshooting and resolution of issues
  • Use ticketing systems to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
  • Research technical issues, using internal and publicly available documentation
  • Work with OEM and 3rd party support providers to resolve issues
  • Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
  • Ability to work independently and proactively to identify and resolve issues without direct instruction
  • Act as an escalation point during both business and non-business hours, as required
  • Configure system backups and verify that backups have been completed
  • Provide mentorship, guidance, and technical expertise to others
  • Perform other tasks as assigned by management


Qualifications


Education and Training

  • High school diploma required; college degree strongly preferred
  • Relevant certifications strongly preferred:
  • Azure Certified Fundamentals
  • AWS Certified SysOps Administrator
  • Microsoft MCSA
  • Red Hat RHCSA
  • ITIL 4 Foundation
  • VCP Data Center Virtualization


Experience

  • 3-5 years in a technical field
  • Experience providing customer support
  • Experience in 24x7x365 Managed Services or SaaS organization
  • Experience using ITSM and Monitoring tool sets

Skills

  • Highly analytical thinker and troubleshooter
  • Detail oriented with excellent documentation and communication skills
  • Self-motivated, passionate about technology, with the desire to learn new things
  • Ability to administer online collaboration platforms such as M365 or G Suite
  • Ability to administer and manage Cloud Solution Providers native solutions strongly preferred
  • Ability to administer Windows and Linux systems and related tools such as Active Directory, SCOM, Satellite and Puppet
  • Ability to administer common network infrastructure, such as switches, routers, load balancers and firewalls preferred
  • Ability to administer unified communications platforms preferred
  • Ability to mentor and train others
  • Ability to manage and track time independently
  • Familiarity with centralized patching and RMM solutions ideal
  • Strong knowledge of IT security principles
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Systems administrator

Bengaluru, Karnataka Vinebrook Technology

Posted today

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Job Description

OverviewThe Managed Services System Administrator will work with a team of managed services administrators and engineers to deliver excellent support and management of our customers’ environment. They will field issues and requests escalated directly by customer IT personnel, end users, and monitoring tools. Our managed services team focuses on providing the comprehensive expertise our customers need to manage and operate their infrastructure. This role will have broad exposure across a range of cloud, server, virtualization, and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter with a broad technical background, the ability to learn quickly, and exceptional customer service skills.ResponsibilitiesSystem Operations:Document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practicesParticipate in projects and customer onboardingsRegularly upgrade server, virtualization, backup, and storage systems as neededManage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware Operations:Communicate clearly with customers both in writing and over the phoneExecute change requests and address issues escalated from other technical teamsPerform mid-level and advanced troubleshooting of issues across a wide range of technical platforms including Linux/Windows servers, network devices, hypervisors, and storage systemsRespond to automated alerts performing troubleshooting and resolution of issuesUse ticketing systems to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAsResearch technical issues, using internal and publicly available documentationWork with OEM and 3rd party support providers to resolve issuesProvide excellent customer service, staying calm and communicating clearly and professionally in stressful situationsAbility to work independently and proactively to identify and resolve issues without direct instructionAct as an escalation point during both business and non-business hours, as requiredConfigure system backups and verify that backups have been completedProvide mentorship, guidance, and technical expertise to othersPerform other tasks as assigned by management QualificationsEducation and TrainingHigh school diploma required; college degree strongly preferredRelevant certifications strongly preferred: Azure Certified FundamentalsAWS Certified Sys Ops AdministratorMicrosoft MCSARed Hat RHCSAITIL 4 FoundationVCP Data Center Virtualization Experience3-5 years in a technical fieldExperience providing customer supportExperience in 24x7x365 Managed Services or Saa S organizationExperience using ITSM and Monitoring tool sets SkillsHighly analytical thinker and troubleshooterDetail oriented with excellent documentation and communication skillsSelf-motivated, passionate about technology, with the desire to learn new thingsAbility to administer online collaboration platforms such as M365 or G SuiteAbility to administer and manage Cloud Solution Providers native solutions strongly preferredAbility to administer Windows and Linux systems and related tools such as Active Directory, SCOM, Satellite and PuppetAbility to administer common network infrastructure, such as switches, routers, load balancers and firewalls preferredAbility to administer unified communications platforms preferredAbility to mentor and train othersAbility to manage and track time independentlyFamiliarity with centralized patching and RMM solutions idealStrong knowledge of IT security principles

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Systems Administrator

Bengaluru, Karnataka Vinebrook Technology

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

The Managed Services System Administrator will work with a team of managed services administrators and engineers to deliver excellent support and management of our customers’ environment. They will field issues and requests escalated directly by customer IT personnel, end users, and monitoring tools. Our managed services team focuses on providing the comprehensive expertise our customers need to manage and operate their infrastructure. This role will have broad exposure across a range of cloud, server, virtualization, and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter with a broad technical background, the ability to learn quickly, and exceptional customer service skills.


Responsibilities


System Operations:

  • Document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practices
  • Participate in projects and customer onboardings
  • Regularly upgrade server, virtualization, backup, and storage systems as needed
  • Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware


Operations:

  • Communicate clearly with customers both in writing and over the phone
  • Execute change requests and address issues escalated from other technical teams
  • Perform mid-level and advanced troubleshooting of issues across a wide range of technical platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
  • Respond to automated alerts performing troubleshooting and resolution of issues
  • Use ticketing systems to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
  • Research technical issues, using internal and publicly available documentation
  • Work with OEM and 3rd party support providers to resolve issues
  • Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
  • Ability to work independently and proactively to identify and resolve issues without direct instruction
  • Act as an escalation point during both business and non-business hours, as required
  • Configure system backups and verify that backups have been completed
  • Provide mentorship, guidance, and technical expertise to others
  • Perform other tasks as assigned by management


Qualifications


Education and Training

  • High school diploma required; college degree strongly preferred
  • Relevant certifications strongly preferred:
  • Azure Certified Fundamentals
  • AWS Certified SysOps Administrator
  • Microsoft MCSA
  • Red Hat RHCSA
  • ITIL 4 Foundation
  • VCP Data Center Virtualization


Experience

  • 3-5 years in a technical field
  • Experience providing customer support
  • Experience in 24x7x365 Managed Services or SaaS organization
  • Experience using ITSM and Monitoring tool sets

Skills

  • Highly analytical thinker and troubleshooter
  • Detail oriented with excellent documentation and communication skills
  • Self-motivated, passionate about technology, with the desire to learn new things
  • Ability to administer online collaboration platforms such as M365 or G Suite
  • Ability to administer and manage Cloud Solution Providers native solutions strongly preferred
  • Ability to administer Windows and Linux systems and related tools such as Active Directory, SCOM, Satellite and Puppet
  • Ability to administer common network infrastructure, such as switches, routers, load balancers and firewalls preferred
  • Ability to administer unified communications platforms preferred
  • Ability to mentor and train others
  • Ability to manage and track time independently
  • Familiarity with centralized patching and RMM solutions ideal
  • Strong knowledge of IT security principles
This advertiser has chosen not to accept applicants from your region.

Systems Administrator

Pune, Maharashtra Rapid7

Posted today

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Job Description

About the Role:

We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones.

You’ll work in a modern, cloud-first environment using platforms such as AWS, Azure, GCP, and support a diverse endpoint environment of Windows, macOS, and Chrome OS. The ideal candidate brings attention to detail, ownership, and willingness to learn and grow with emerging technologies.

Key Responsibilities:

Cloud & Server Operations:

  • Support provisioning and maintenance of resources in AWS, Azure, and GCP.

  • Manage Windows Server and Linux-based systems in both cloud and on-premise environments.

  • Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python.

  • Endpoint Management:

  • Configure and support end-user devices running Windows, macOS, and Chrome OS.

  • Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance.

  • SaaS & Identity Access Management:

  • Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools.

  • Support user access management using Entra ID, Okta, and Active Directory.

  • Implement and support Single Sign-On (SSO), MFA, and access controls.

  • Security & Patch Management:

  • Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability.

  • Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines.

  • Maintain detailed system documentation and standard operating procedures.

  • Incident Response & Support:

  • Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems.

  • Participate in on-call rotation for global support coverage, including triage and incident response for critical systems.

  • Follow defined SLAs and contribute to post-incident reviews and process improvements.

  • Team Collaboration:

  • Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives.

  • Participate in global projects involving Networking, Security, and DevOps teams.

  • Contribute to knowledge-sharing sessions and process standardization across regions.

  • Qualifications:

  • 3–5 years of experience in Systems Administration or IT Infrastructure roles.

  • Strong experience in public cloud environments (Azure, AWS, or GCP).

  • Hands-on with Windows/Linux servers, identity platforms, and enterprise endpoint management.

  • Familiarity with scripting (PowerShell, Python, or Bash) and automation tools.

  • Ability to troubleshoot complex technical issues across multiple platforms.

  • Comfortable working in a remote and global team environment, with flexibility in work hours.

  • Preferred (Not Mandatory):

  • Experience with international enterprise environments.

  • Exposure to security frameworks and compliance (ISO 27001, SOC 2, etc.).

  • Certifications such as Microsoft Certified: Azure Administrator, AWS SysOps, or Google Associate Cloud Engineer.

  • We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.

    This advertiser has chosen not to accept applicants from your region.

    Systems Administrator

    Bengaluru, Karnataka Zerodha Asset Management Pvt Ltd

    Posted today

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    Job Description

    About Zerodha Fund House


    At Zerodha fund house, we are enabling the next generation of Indian investors. We feel mutual funds as a product needs to be reimagined to build simple & relevant investment solutions for the next 10 crore individuals to participate in and grow the capital markets in India. 


    Built by the team behind Zerodha & smallcase, Zerodha fund house brings the principles of simplicity, cost-effectiveness, and transparency to the mutual funds. 


    Responsibilities
    • Serve as the Single Point of Contact (SPOC) for internal IT support and system-related issues.

    • Deploy and troubleshoot operating systems, firmware, and application updates.

    • Maintain the office network and resolve LAN/Wi-Fi, DHCP, and DNS issues.

    • Manage endpoint devices using MDM tools such as JumpCloud.

    • Perform first-level troubleshooting for laptops from HP, Apple, Lenovo, etc.

    • Act as the subject matter expert in macOS, Windows, Linux, and related technologies.

    • Provide user and admin support for Google Workspace and Microsoft 365.

    • Troubleshoot issues related to network printers, CCTV, access control systems, and file/storage servers.

    • Assist in maintaining compliance with internal IT policies and company security standards.

    Requirements
    • 3–5 years of first-level IT support experience in a fast-paced environment.

    • Hands-on experience managing IT assets using a cloud-based ITAM tool.

    • Must be able to communicate technical issues clearly in English to both technical and non-technical stakeholders.

    • Prior experience working with a ticketing system such as Jira or Zendesk.

    • Strong understanding of Google Workspace and cloud-based infrastructure.

    • Solid knowledge of IP networking (wired/wireless), DHCP, DNS, firewalls, and virtualization.

    • Proficiency in Windows, macOS, and Linux is required.

    • Experience with Fortinet or similar firewalls, scripting (PowerShell/Bash), and awareness of SEBI/RBI compliance practices is preferred.

    • We’re looking for someone who thrives in a self-directed environment and enjoys learning new tools and technologies independently.

    This advertiser has chosen not to accept applicants from your region.

    Systems Administrator

    Clinton Health Access Initiative, Inc

    Posted today

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    Job Description

    Overview

    Clinton Health Access Initiative India Private Limited (CIPL) is a private entity, majority-owned by the Clinton Health Access Initiative (CHAI), a US-based non-profit organization. CIPL operates independently and exclusively provides export-based services, contributing to CHAI’s goals of improving healthcare access, delivery, and outcomes in underserved populations. CIPL serves as a Global Shared Service (GSS) or Global Capability Center (GCC) harnessing technical expertise and innovative solutions to address global health challenges.

    CIPL is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CIPL values diversity, inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

    About the Position:

    The Systems Administrator is part of a cohesive, high-performing IT team supporting 1800 users in over 30 countries. Our goal is to ensure that our systems are reliable, secure, and robust to support CHAI staff, volunteers, and partners fulfill their mission of expanding access and care to health care services in underserved areas.

    Located at the CIPL office in New Delhi, India, the Systems Administrator will play a key role in the global IT team, managing cloud-based systems and local servers in support of global operations. The person in this position is focused on cloud-based file sharing and collaboration services and will lead our efforts in this area. SSO integration between Active Directory and cloud-based systems is a critical component of the role. The Systems Administrator will manage all cloud-based system backups, updates, growth, user accounts and security groups. They will provide in depth training to the Helpdesk Engineers as well as creating end-user training for staff. This position requires a self-starter who is knowledgeable, meticulous, and resourceful to be successful and effective in a fast-moving and entrepreneurial environment. Must be excited by the challenge of tackling projects in new areas, quickly building knowledge and skills and effectively applying them.

    Responsibilities

  • Support and maintain Box cloud-based file sharing application while supporting 1800 users based around the world
  • Provide support to staff located globally on cloud-based file sharing applications
  • Provide training and support to staff on the Box application
  • Proactively manage staff access and data security and integrity to cloud based file sharing systems.
  • Integrate a Single Sign-On application with Microsoft Active Directory and cloud-based applications
  •  Maintain Microsoft Windows 2012 and 2019 servers in the corporate data center and remote sites in virtual and physical environments.

  • Create and maintain updated documentation for all technical aspects of operations.

  • Must be excited about learning new things, patient in dealing with complex and sometimes high-pressure situations, and must have excellent attention to detail.

  • Provide tier 2 support to the helpdesk engineers utilizing our helpdesk system.

  • Collaborate well in a small team environment.

  • Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field with a minimum of six years of relevant work experience as a Systems Administrator or in a similar role
  • Prior experience managing cloud-based systems and Microsoft Windows Server environments
  • Proficiency in cloud-based file sharing applications such as Box and managing SSO integrations with Microsoft Active Directory
  • Strong expertise in administering and maintaining Microsoft Windows Server 2012 and 2019 in both virtual and physical environments
  • Experience with cloud backups, security groups, and user
  • This advertiser has chosen not to accept applicants from your region.

    Systems Administrator

    Bengaluru, Karnataka Epsilon

    Posted today

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    Job Description

    Overview
    About Business Unit:
    At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

    Why We're Looking for You:
    • You understand and apply best practices in IT infrastructure.
    • You enjoy working in complex, enterprise-scale environments.
    • You're ready to collaborate across global teams and stakeholders.
    • You bring deep expertise in system administration, automation, and infrastructure operations.

    What You'll Enjoy in This Role:
    • Exposure to diverse, global infrastructure environments.
    • Deep hands-on experience with Microsoft Windows Server, cloud (Azure/AWS), and automation tools.
    • Opportunity to code, script, and drive platform-level innovation and modern DevOps practices
    • Direct impact on infrastructure strategy, reliability, and service delivery.

    Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

    Responsibilities
    • Build, scale, secure, and support Windows-based infrastructure services using innovative solutions.
    • Automate infrastructure configuration, deployments, and patching using tools like Ansible, Terraform, PowerShell, etc.
    • Develop, manage, and maintain CI/CD pipelines using tools like Jenkins, ArgoCD, Buildkite, etc.
    • Deploy and maintain Windows Server, Workspace/AppStream, and related core infrastructure components.
    • Manage and support services including Active Directory, DNS, WSUS, GPOs.
    • Collaborate with developers and business users to diagnose, resolve, and document system issues.
    • Design and implement monitoring and logging solutions (e.g., Splunk, SumoLogic, Elastic, New Relic).
    • Integrate and support internal and third-party RESTful APIs and web services.
    • Provide performance metrics and reporting using tools like PowerBI for capacity planning and business insight.
    • Participate in 24x7 on-call rotation and incident response duties.
    • Work with InfoSec teams to conduct security audits and apply compliance/hardening measures.
    • Coordinate and implement system changes, updates, and configuration improvements across environments.
    • Expand configuration management infrastructure to support rapid service deployment.
    • Maintain infrastructure documentation, SOPs, and change control records.

    Qualifications
    • 3+ years of experience in systems administration or DevOps within Windows Server 2019+ environments.
    • Strong scripting/programming experience with PowerShell, Bash & Python
    • Hands-on experience with Infrastructure as Code (Ansible & Terraform).
    • Experience with Active Directory, DNS, WSUS, GPOs, and server patching methodologies.
    • Exposure to Workspace/AppStream deployment and administration.
    • Comfortable working in continuous integration/deployment environments.
    • Experience with Git, GitHub, Bitbucket or other version control tools.
    • Monitoring/log collection experience with Splunk, Elastic, Grafana, Prometheus, etc.
    • Knowledge of infrastructure fundamentals including Backup, Storage, and Networking.
    • Strong analytical thinking and a dedicated, problem-solving approach.
    • Passion for learning new tools and staying up to date with industry trends.
    • Bonus: Experience in Docker & Kubernetes

    Preferred Qualifications:
    • B.E in Computer Science & Engineering
    • Industry certifications: Microsoft Certified, AWS/Azure, Site Reliability/DevOps Engineer, etc.
    • Experience in hybrid cloud environments and infrastructure-as-code practices.

    Additional Information
    Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

    Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

    Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:
    • Act with integrity. We are transparent and have the courage to do the right thing.
    • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
    • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
    • Respect all voices. We embrace differences and foster a culture of connection and belonging.
    • Empower with accountability. We trust each other to own and deliver on common goals.

    Because You Matter
    YOUniverse. A work-world with you at the heart of it!
    At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

    Take a trip to YOUniverse and explore our unique benefits, here

    Epsilon is an Equal Opportunity Employer.
    Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
    This advertiser has chosen not to accept applicants from your region.
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    Systems Administrator

    Bangalore, Karnataka Vinebrook Technology

    Posted 10 days ago

    Job Viewed

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    Job Description

    Overview

    The Managed Services System Administrator will work with a team of managed services administrators and engineers to deliver excellent support and management of our customers’ environment. They will field issues and requests escalated directly by customer IT personnel, end users, and monitoring tools. Our managed services team focuses on providing the comprehensive expertise our customers need to manage and operate their infrastructure. This role will have broad exposure across a range of cloud, server, virtualization, and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter with a broad technical background, the ability to learn quickly, and exceptional customer service skills.


    Responsibilities


    System Operations:

    • Document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practices
    • Participate in projects and customer onboardings
    • Regularly upgrade server, virtualization, backup, and storage systems as needed
    • Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware


    Operations:

    • Communicate clearly with customers both in writing and over the phone
    • Execute change requests and address issues escalated from other technical teams
    • Perform mid-level and advanced troubleshooting of issues across a wide range of technical platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
    • Respond to automated alerts performing troubleshooting and resolution of issues
    • Use ticketing systems to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
    • Research technical issues, using internal and publicly available documentation
    • Work with OEM and 3rd party support providers to resolve issues
    • Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
    • Ability to work independently and proactively to identify and resolve issues without direct instruction
    • Act as an escalation point during both business and non-business hours, as required
    • Configure system backups and verify that backups have been completed
    • Provide mentorship, guidance, and technical expertise to others
    • Perform other tasks as assigned by management


    Qualifications


    Education and Training

    • High school diploma required; college degree strongly preferred
    • Relevant certifications strongly preferred:
    • Azure Certified Fundamentals
    • AWS Certified SysOps Administrator
    • Microsoft MCSA
    • Red Hat RHCSA
    • ITIL 4 Foundation
    • VCP Data Center Virtualization


    Experience

    • 3-5 years in a technical field
    • Experience providing customer support
    • Experience in 24x7x365 Managed Services or SaaS organization
    • Experience using ITSM and Monitoring tool sets

    Skills

    • Highly analytical thinker and troubleshooter
    • Detail oriented with excellent documentation and communication skills
    • Self-motivated, passionate about technology, with the desire to learn new things
    • Ability to administer online collaboration platforms such as M365 or G Suite
    • Ability to administer and manage Cloud Solution Providers native solutions strongly preferred
    • Ability to administer Windows and Linux systems and related tools such as Active Directory, SCOM, Satellite and Puppet
    • Ability to administer common network infrastructure, such as switches, routers, load balancers and firewalls preferred
    • Ability to administer unified communications platforms preferred
    • Ability to mentor and train others
    • Ability to manage and track time independently
    • Familiarity with centralized patching and RMM solutions ideal
    • Strong knowledge of IT security principles
    This advertiser has chosen not to accept applicants from your region.

    Systems Administrator

    Noida, Uttar Pradesh Kyndryl Solutions Private Limited

    Posted today

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    Job Description

    **Why Kyndryl**

    Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

    **Your Role and Responsibilities**

    Handle complex incidents and problems, and provide support and technical expertise to your colleagues and the client,
    - Automating day to day tasks, reduction of toil,
    - Take part in designing solutions and in determining configuration and administration rules and parameters with the Service Line & Sales Managers,
    - Participate in the setup and migration of VMWare and Microsoft projects,
    - Setup of the operational dashboards and reporting,
    - Write technical documents, operational procedures, and DR plans,
    - Contribute to the ITIL processes, including Incident, Problem, Availability, Capacity, Change, and Configuration Management,
    - May draw up a capacity planning schedule and keep it up to date,
    - Perform technical life cycle, and reviews new solutions,
    - Automation development for Customer’s need related to Security Vulnerabilities Solving.

    **Required Technical and Professional Expertise**
    - VMware vSphere, VMware Configuration Manager, update manager, etc.
    VSphere 5,6 and 7, Expert knowledge of VMWare HA, DRS, VCenter, zoning, masking, virtual networking, etc. and should have high level of troubleshooting skills.
    - Expert knowledge on Windows Server 2008 R2, 2012, 2016, 2019 and should have high level of troubleshooting skills.
    - Expert knowledge in MS Cluster and Veritas Cluster Technology.
    - Firmware and driver’s management for Windows servers.
    - RAID Configurations and Disk management utilities tools.
    - Knowledge of ITIL Processes ITIL V3 Foundation (beneficial) or comparable knowledge
    - Ability to communicate information and ideas effectively
    - Ability to multi-task and pay close attention to detail
    - Veritas - Basic knowledge of Veritas Storage foundation and Veritas clusters and Veritas Volume replication

    **Preferred Technical and Professional Experience**
    - Windows Server Operating Systems and Virtualization experience (VMware or HyperV or XenServer),
    - Experience with Microsoft Remote Desktop Services / Terminal Servers,
    - Good understanding of networking fundamentals and troubleshooting,
    - Good understanding of backup/recovery and other business continuity services,
    - Good understanding of alerting and monitoring,
    - Good understanding of architecture, security, and performance tuning,
    - Knowledge of Directory Services Administration (Active Directory, LDAP),
    - Microsoft Certifications.

    **Required Education**

    Bachelor's Degree

    **Preferred Education**

    Master's Degree

    Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    **Other things to know**

    **Primary Job Category**

    Technical Specialist

    **Role (Job Role)**

    Systems Administrator

    **Employment Type**

    Full-Time

    **Contract Type**

    Regular

    **Position Type**

    Professional

    **Travel Required**

    No Travel

    **Company**

    (Y030) Kyndryl Solutions Private Limited

    **Is this role a commissionable / sales incentive based position**

    No
    This advertiser has chosen not to accept applicants from your region.

    Systems Administrator

    Noida, Uttar Pradesh Kyndryl Solutions Private Limited

    Posted today

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    Job Description

    **Why Kyndryl**

    Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

    **Your Role and Responsibilities**

    Handle complex incidents and problems, and provide support and technical expertise to your colleagues and the client,
    - Automating day to day tasks, reduction of toil,
    - Take part in designing solutions and in determining configuration and administration rules and parameters with the Service Line & Sales Managers,
    - Participate in the setup and migration of VMWare and Microsoft projects,
    - Setup of the operational dashboards and reporting,
    - Write technical documents, operational procedures, and DR plans,
    - Contribute to the ITIL processes, including Incident, Problem, Availability, Capacity, Change, and Configuration Management,
    - May draw up a capacity planning schedule and keep it up to date,
    - Perform technical life cycle, and reviews new solutions,
    - Automation development for Customer’s need related to Security Vulnerabilities Solving.

    **Required Technical and Professional Expertise**
    - VMware vSphere, VMware Configuration Manager, update manager, etc.
    VSphere 5,6 and 7, Expert knowledge of VMWare HA, DRS, VCenter, zoning, masking, virtual networking, etc. and should have high level of troubleshooting skills.
    - Expert knowledge on Windows Server 2008 R2, 2012, 2016, 2019 and should have high level of troubleshooting skills.
    - Expert knowledge in MS Cluster and Veritas Cluster Technology.
    - Firmware and driver’s management for Windows servers.
    - RAID Configurations and Disk management utilities tools.
    - Knowledge of ITIL Processes ITIL V3 Foundation (beneficial) or comparable knowledge
    - Ability to communicate information and ideas effectively
    - Ability to multi-task and pay close attention to detail
    - Veritas - Basic knowledge of Veritas Storage foundation and Veritas clusters and Veritas Volume replication

    **Preferred Technical and Professional Experience**
    - Windows Server Operating Systems and Virtualization experience (VMware or HyperV or XenServer),
    - Experience with Microsoft Remote Desktop Services / Terminal Servers,
    - Good understanding of networking fundamentals and troubleshooting,
    - Good understanding of backup/recovery and other business continuity services,
    - Good understanding of alerting and monitoring,
    - Good understanding of architecture, security, and performance tuning,
    - Knowledge of Directory Services Administration (Active Directory, LDAP),
    - Microsoft Certifications.

    **Required Education**

    Bachelor's Degree

    **Preferred Education**

    Master's Degree

    Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    **Other things to know**

    **Primary Job Category**

    Technical Specialist

    **Role (Job Role)**

    Systems Administrator

    **Employment Type**

    Full-Time

    **Contract Type**

    Regular

    **Position Type**

    Professional

    **Travel Required**

    No Travel

    **Company**

    (Y030) Kyndryl Solutions Private Limited

    **Is this role a commissionable / sales incentive based position**

    No
    This advertiser has chosen not to accept applicants from your region.
     

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