85 Senior Technology Engineer jobs in India

IT Engineer (Contract Role for 6 Months)

The Role:

We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Your goal will be to provide effective IT assistance across all aspects of the business and ensure that our technology infrastructure runs smoothly and efficiently.

Roles and Responsibilities:

• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards.
• Manages system/application environment and ongoing operations;
• Performs on-call activities as needed for the environment and technologies;
• Contribute input to infrastructure architecture;
• Provide input into infrastructure architecture designs;
• Researches, designs, implements and tests technology solutions;
• Collaborates with IT and business area partners on work groups and initiatives;
• Troubleshoots software and/or hardware issues/failures;
• Ensures execution and alignment to architectural standards and blueprints;
• Resolves alerts and performs remediation activities;
• Writes programming/scripting;
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors;
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology (MAC);
• Proactively monitors and reports performance and utilization of assigned technologies;
• Assists with developing tactical strategies, processes and procedures related to systems/application administration.

Mandatory Qualifications:

• Experience analysing business requirements and translating them into technical solutions;
• 2 + Years of experience of hands-on experience in HelpDesk, IT administration.
• Experience using Agile methodology;
• Ability to manage tasks independently and take ownership of responsibilities;
• Ability to adapt to a rapidly changing environment;
• Ability to communicate technical information clearly and articulately;
• Competent working in one or more environments highly integrated with an operating system (MAC and Windows ).;
• Must have strong Apple product knowledge;
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy;
• Extensive working knowledge of multiple technologies and their interfaces and integration;
• Ability to learn from mistakes and apply constructive feedback to improve performance

Location: Mumbai

Company Overview

VITAL INTELLIGENCE TECHNOLOGY PRIVATE LIMITED is a pioneering IT services and consulting company headquartered in Ahmedabad, Gujarat. Specializing in offshoring tech software teams in India, we focus on advanced fields like ERPs, AI, ML, and LLMs. Our mission is to empower businesses with top-tier engineering talent and technological expertise, driving innovation and efficiency globally. We leverage India's robust tech ecosystem to provide bespoke software development, IT services, and digital transformation solutions.

Job Overview

We are seeking a Junior Information Technology Engineer to join our team in Ahmedabad. This full-time role requires a minimum of 1 year of work experience. The ideal candidate will have a solid foundation in IT Support, IT Infrastructure Management, and Network Administration. The position involves managing and supporting IT systems and ensuring the seamless operation of our technology infrastructure.

Qualifications and Skills

• Proficiency in IT Support to assist with troubleshooting, system performance evaluation, and user management for optimized business operations (Mandatory skill).
• Expertise in IT Infrastructure Management to design, implement, and maintain secure and efficient IT infrastructures (Mandatory skill).
• Professional experience in Network Administration including the configuration, support, and monitoring of LAN/WANs (Mandatory skill).
• Experience with Configuration Management tools and practices to maintain systems consistency and reliability.
• Ability to perform System Integration to ensure smooth interaction between software functions across platforms.
• Strong understanding of Cloud Computing environments to develop and manage scalable solutions.
• Proven Troubleshooting skills to resolve system-related issues effectively and in a timely manner.
• Experience in Linux Administration for operating system management and deployment in our infrastructure.

Roles and Responsibilities

• Manage and support IT systems to ensure the seamless operation of technology infrastructure for the organization.
• Analyze and resolve technical issues to minimize downtime and improve user productivity.
• Implement network configurations and necessary changes to support business operations effectively.
• Monitor system performance to ensure high levels of digital security, availability, and reliability.
• Provide end-user support and technical assistance to team members across the organization.
• Collaborate with software and systems engineering teams to optimize network performance and infrastructure.
• Maintain accurate technical documentation to track system operations and configurations.
• Coordinate with external IT vendors and service providers for maintenance and support services.

Entity:

Job Family Group:

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

bp is reinventing itself and digital capability is at the core of this vision. As a Senior Enterprise Technology Engineer you are a digital expert bringing deep specialist expertise to bp. Enterprise Technology Engineers work on the strategic technology platforms we exploit from the market, or come with deep skills in the implementation and integration of market solutions into our overall technology landscape. You will bring a broad base of Digital technical knowledge and a strong understanding of software delivery principles. You will be familiar with lifecycle methods, with Agile delivery and the DevOps approach at the core. You will be skilled in the application of approaches such as Site Reliability Engineering in the delivery and operation of the technologies you deliver, working as part of multi disciplinary squads.

You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. You coach others in the Field to drive improved performance across our business.

You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective great teammate, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek guidance from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise.

• Design and implement enterprise technology architecture, security frameworks, and platform engineering.
• Strengthen platform security and ensure compliance with industry standards and regulations.
• Optimize system performance, availability, and scalability.
• Advance enterprise modernization and drive seamless integration with enterprise IT.
• Establish governance, security standards, and risk management strategies.
• Develop automated security monitoring, vulnerability assessments, and identity management solutions.
• Drive adoption of CI/CD, DevOps, and Infrastructure-as-Code methodologies.
• Enhance disaster recovery and resilience planning for enterprise platforms.
• Partner with technology teams and external vendors to align enterprise solutions with business goals.
• Lead and mentor engineering teams, fostering a culture of innovation and excellence.
• Shape strategies for enterprise investments, cybersecurity risk mitigation, and operational efficiency.
• Collaborate across teams to implement scalable solutions and long-term technology roadmaps.

What you will need to be successful (experience and qualifications)

• Bachelor’s degree in technology, Engineering, or a related technical discipline.
• 10+ years of experience in enterprise technology, security, and operations in large-scale global environments.
• Experience implementing CI/CD pipelines, DevOps methodologies, and Infrastructure-as-Code (AWS Cloud Development Kit, Azure Bicep, etc.).
• Deep knowledge of ITIL, Agile, and enterprise IT governance frameworks.
• Proficiency in programming languages such as Python, Java, or Scala.
• Experience with data pipeline frameworks (e.g., Apache Airflow, Kafka, Spark) and cloud-based data platforms, preferably with AWS & exposure to GCP, Azure.
• Expertise in database technologies (SQL, NoSQL, Data Lakes), data design and data modeling principles.

• Proven technical expertise in AWS, Databricks with exposure to Microsoft Azure and Palantir.
• Strong understanding of data ingestion, pipelines, governance, security, and visualization.
• Experience designing, deploying, and optimizing multi-cloud data platforms that support large-scale, cloud-native workloads balancing cost efficiency with performance and resilience.
• Hands-on performance tuning, data indexing, and distributed query optimization.
• Experience with real-time, and batch data streaming architectures.

• Proven success navigating global, highly regulated environments, ensuring compliance, security, and enterprise-wide risk management.
• AI/ML-driven data engineering expertise, applying intelligent automation to optimize workflows.
• You are comfortable operating in an environment that is loosely coupled but tightly aligned toward a shared vision

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please  contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity:

Job Family Group:

Job Description:

Job Summary
As a Technology Engineer you will be responsible for designing and implementing technical solutions to meet business requirements, ensuring they are in line with agreed standards and strategies. You will collaborate with stakeholders to understand their needs and translate them into technical specifications and solution designs. Your role will involve evaluating existing systems and processes, identifying areas for improvement, and recommending innovative technologies and approaches to enhance performance and efficiency. Additionally, you will provide expert guidance and support to project teams throughout the lifecycle of projects, from initiation to delivery and post-implementation evaluation.

Key Responsibilities
• Develop and maintain technical documentation related to system architecture, process flows, and user manuals.
• Ensure all solutions are designed with security and privacy controls appropriate to the sensitivity of the data being processed.
• Support the development and implementation of comprehensive monitoring and alerting tools to identify potential security incidents in real time.
• Work closely with developers and other IT staff to ensure seamless integration of new technologies and systems.
• Conduct regular reviews of current infrastructure and propose upgrades or improvements as necessary.
• Stay updated on emerging technologies and assess their potential value to the organization.
• Identify opportunities to leverage automation and artificial intelligence (AI) to improve operational efficiency.
• Lead or participate in special projects and initiatives as assigned by senior leadership.

Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent experience.
• Minimum of 5 years of experience working in information technology, preferably within an oil and gas industry setting.
• Proven track record of delivering impactful digital transformation initiatives.
• Experience managing large-scale technology projects involving multiple stakeholders and diverse teams.
• Strong knowledge of cloud computing platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).
• Proficiency in programming languages like Python, C#, or Java.
• Familiarity with agile methodologies and DevOps practices.
• Excellent communication and interpersonal skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• Ability to think creatively and outside the box to develop innovative solutions to challenges.

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please  contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity:

Job Family Group:

Job Description:

The Senior Service Engineer plays a crucial role in supporting service delivery management and the service governance process. This position is responsible for reviewing and acting on operational performance data, including IT outcomes, service levels, KPIs, and customer feedback. The primary objective is to ensure timely and high-quality delivery of services by providing technical support to resolve incidents and investigate problems, in alignment with agreed service levels. The role requires basic technical capabilities to support fault resolution, with a specialization in Operations Support.

The scope of responsibilities includes managing the delivery of services from both internal and external providers to achieve optimal performance, while adhering to agreed IT outcomes and maintaining appropriate levels of risk and resilience. The Senior Service Engineer is involved in activities such as service level management, supplier management, incident resolution support, change management, configuration management data maintenance, solution design quality assurance for enhancements, and performing project or enhancement delivery tasks according to their area of expertise. Collaboration with application support teams is essential for effective fault resolution.

Castrol India currently utilizes a bespoke Distributor Management System, to capture all secondary sales transactions. In addition to Turfview, several other key applications collectively form the wider transaction system, which includes multiple API interfaces with both customers and other BP systems.

The Senior Service Engineer in this role is responsible for overseeing support and delivering a customer-focused environment of high quality. This involves working closely with business users to understand and elicit requirements, coordinating with vendors, and ensuring that Information & Engineering (I&E) delivers solutions that meet business needs and ensure a positive customer experience. The role also involves monitoring vendor performance—including key metrics such as SLAs and budgets—and ensuring that systems are compliant with audit requirements. BP is committed to fostering a diverse and inclusive workplace, upholding fairness, equal opportunity, and meritocracy to enable all employees to reach their full potential.

• Maintain operational integrity by ensuring compliance with architectural and security standards, along with adherence to compliance and policy controls defined by Strategy, Digital Security, and other relevant regulatory, legal, and compliance functions.
• Oversee the development, testing, operations, and continuous improvement of digital products.
• Lead the creation and implementation of operational procedures and work instructions, enabling successful execution of maintenance duties and change requests.
• Collaborate extensively with technology teams to resolve complex incidents, requests, and problems, and act as a technical advisor on digital projects.
• Ensure the safe application and adoption of new and modified technology, working with customers to meet their requirements and addressing escalations as needed.
• Perform administrative tasks as required by BP’s service management processes and tools (e.g., ServiceNow (SNOW), Azure DevOps (ADO)).

• Review and verify project documents and participate in product-related activities to identify risks and vulnerabilities.
• Ensure operational compliance with architectural and security standards, as well as regulatory, legal, and compliance controls.
• Guide the development, testing, and ongoing improvement of digital products.
• Lead the development and execution of operational procedures and work instructions for maintenance and change requests.
• Work closely with wider technology teams to resolve complex issues and provide technical advice on significant digital projects.
• Oversee the safe implementation of new technologies, ensuring customer requirements are met and responding to escalations when necessary.
• Carry out necessary administrative tasks using service management tools like SNOW and ADO.

• Strong understanding of Distributor Management System (DMS).
• Experience with Route-to Market (RTM) , Order-to-Cash and Inventory Management Systems.
• Proven problem-solving abilities.
• Good grasp of cloud environments (Azure, AWS), as well as Azure SQL and SQL databases.
• Solid knowledge of API integrations, including REST APIs, XML, Python, Java, and JSON.
• Experience with agile development tools such as Azure DevOps.
• Proficiency in tools for managing requirements, including ADO, SharePoint, and Visio.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work independently within a virtual global team environment.
• Experience with statutory compliance and audit requirements.
• Knowledge of ERP systems (JD Edwards) and automation tools (e.g., Automation Anywhere, AI/ML, CRM, Salesforce, API Designer) and Project Management Skillset is advantageous.

• Bachelor’s degree (or higher) in Computer Science, MIS/IT, or other STEM-related field, or equivalent relevant work experience.
• ITIL certification.
• Min 8-10 year of Experience working in an operational IT environment.
• Comprehensive understanding of DMS (Distributor Management System).

• Previous IT support role experience in a Fast-Moving Goods Manufacturing (FMCG) environment.
• Creative and analytical approach to problem-solving.
• Strong change management and delivery assurance experience.
• Business risk management.
• Service level management and customer service support.
• Business process improvement initiatives.
• Vendor performance management, including contract management, KPI tracking, SLA management, and budgeting.
• Exposure to statutory compliance and audit requirements.
• Familiarity with ITIL core processes.
• Relationship management with internal and external stakeholders.
• Service transition and acceptance processes.
• Application support experience.
• Experience with agile development tools such as Azure DevOps and Jira is preferred.

• Ability to resolve conflicting ideas and demands, providing clarity and establishing priorities aligned with business objectives.
• Strong communication skills, with the ability to deliver messages effectively and concisely at both technical and business levels.
• Proven interpersonal, written, and verbal communication abilities.

• Support the Product Owner by providing activity leadership related to the integrated delivery of the service/s and evolving catalogue of IT products offered and consumed – assuring the integrity of expected IT and business outcomes maintained.
• Contribute to the development and maintenance of Knowledge, enabling yourself and Ops Group team members to resolve Events, Incidents, and Problems in accordance with Service Levels and expected IT outcomes.
• Contribute to the development of operational procedures and work instructions, enabling yourself and Ops Group team members to successfully execute maintenance duties, Change and Requests.
• Collaborate with team members and other technology technical operations groups to troubleshoot and assist in the resolution of major incidents, complex problems and retrospectives.
• Contribute to the prioritization and management of Ops group workload, and carry out administration tasks as needed by BP’s service management processes and tools.
• With a focus on continuous improvement, identify and deliver opportunities that work to maximise operational efficiency and enhance support delivered.
• Collaborate with Digital Security Officers to understand Digital security requirements and ensure compliance with these requirements.
• Hold responsibility for assuring the Service/s Operate and execute Change/Projects in compliance with technology standards and regulatory requirements relating to: Security, HR, Ethics, Data protection, HSSE, Policies, Legal entities and legislations.
• Develop deep knowledge of your E2E Service Model, building and managing collaborative relationships and effective Ways of Working that work to maximise value of underpinning Resources (Technology, Contracts, People); simplify and optimise delivery, and enhance the products offered.
• Manage Service Performance and reporting as it relates to the services/products managed/offered. Draw meaningful insights from data and customer engagement, providing thought and execute leadership in the idea generation and delivery of iterative solutions and continuous improvements that work to protect, evolve, enhance and optimise service/s managed; products offered; and customer experience.
• Lead in the development, maintenance and dissemination of Knowledge and Communications required by Customers and Support channels to effectively adopt, consume and support changing Products and Services.
• As an experienced Service engineering professional, develop leadership skills through activity, supplier and resource management; identification and support of team development needs, and mentoring – with a focus on enabling the success of others.

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please  contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

COMPANY INTRODUCTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

UNIT PURPOSE

Emirates NBD is seeking a highly innovative and transformative delivery professionals to assume responsibility for developing the people, process and technology to compete on the global stage.

The role will reside in the Group IT division. Group IT drives and delivers the IT solutions, that powers success across multiple international geographies and nationally within the UAE.

The Group IT - Technology Platforms develops and supports a comprehensive catalogue of technology services and platforms. The success of the team is measured through service availability, high velocity delivery of new and enhanced IT services that enable and empower the business and through the successful balancing of cost, capability development, risk and overall service performance.

As part of Group IT and the Transformation program, our focus is on improving effectiveness and efficiency to our customers and partners within Emirates NBD.

JOB PURPOSE

Group IT has a matrix management structure. The Lead Technology Engineer role will have line management and reporting into the VP Technology Chapter but will be assigned to a Platform squad for task management and prioritization. He/She will implement the design and build of the platform along with all associated components from inception to maturity of the running environment over time. The role will be responsible for driving change and delivering new technology into the Bank by onboarding customers and applications to the Platform via self-service and automation.

The Lead Technology Engineer will work closely with other Platform and Product teams in educating them on the new Platform, services and features to ensure any transition and consumption is optimal. Teams work using Agile + DevOps + Product Management methodologies, delivering work packages based on the priority in the backlog.

We are looking for a Lead Technology Engineer to build and maintain ENBD SDN-Fabric network using on Enterprise Sonic and Legacy networking. Our stack is Cisco, Sonic and Cumulus.

Ideally, he/she should have a track record of building Sonic Network for enterprise organization and describe in detail how it was built, or an extensive network administration experience as well as experience in building SDN-Fabric Networks using automation.

DUTIES & RESPONSIBILITIES

Lead Technology Engineering

• An expert in Compute, Networks, Database, Cloud or associated DevOps
• Strong technical expertise with a focus on development and coding
• Good infrastructure and security knowledge
• Facilitating getting the work done across the parallel development teams
• Facilitating discussion, decision making, and conflict resolution
• Clear internal and external communication, improving transparency across teams and stakeholders
• Ability to work at an abstract level and continuously ‘pivot’ to arrive at the best solution for the end customer
• Energized by complex problem solving and ability to innovate new solutions
• Ability to work under pressure, manage client expectations

Relationship Management

• Trustful and professional relationships with key stakeholders
• Has developed synergies across services, optimizing re-use, promoting simplification and demonstrating speed-to-market benefits
• Commercial and business focused to improve IT services
• Trustful and pragmatic approach to problem solving
• Ability to adopt the Group’s values and drive adoption of the values across the team

Delivery Experience

• Ability to work on projects from inception to delivery
• Decision making to decide on best solution based on cost, time and quality of options
• Cross skills in delivery but also operational support as per the new DevOps model
• Implementing robust solutions to minimize operational effort

KEY REQUIREMENTS

Education

• IT or similar Bachelor's degree or higher
• Equivalent work experience

Experiences

• At least 8 years total engineering or operational experience.
• At least 3 relevant years of experience in a similar role.
• Experience within large and complex global enterprises defined by high availability, transaction rates, and geographical distribution.

Technical Skills

• Expertise in infrastructure, systems administration, design and engineering, with a cloud computing and DevOps focus
• Current experience with contemporary and innovative solutions
• Understanding of the long-term IT Strategy and ability to work towards that with each project.
• Functional and technical understanding of critical systems and Banking services.
• Strong understanding of the technical risks, security, compliance and audit requirements.
• Maintaining a strategic stance over tactical fixes
• Demonstrated ability to manage complex vendor and supplier relationships
• Proven experience in contributing to and executing technology service development plans or roadmaps
• Advanced understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow, SSH polling and templating and others.
• Experience in network administration and expert understanding of modern network concepts and protocols: routing, switching, Wi-Fi, WAN optimization, BGP, OSFP, MP-BGP, EVPN, VLAN, VXLAN, spanning tree.
• Track record of using Python, Ansible or other open-source tools for network automation.
• Expert in Enterprise Sonic SDN-Networks and Legacy Networking.

Soft Skills

• Good communication and articulation skills

WHY JOIN US ?

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.

Key responsibilities

• Own macOS management in Jamf Pro: enrollment, configuration profiles, Smart Groups, policies, software deployment, and compliance reporting
• Own Windows management in Microsoft Intune: device enrollment, configuration profiles, Update Rings, Win32 app packaging, and compliance policies.
• Maintain security baselines (FileVault/BitLocker, firewall, disk encryption, USB controls, patching cadence) across macOS and Windows.
• Administer Azure AD (Entra ID) and Google Workspace (users, groups, SSO, basic CA, app integrations) for day-to-day operations.
• Create clear technical documentation—runbooks, SOPs, change records, and user guides.
• Experienced in Jira or ServiceNow: ticket triage, SLAs, change management.
• Monitor fleet health and compliance; drive continuous improvement and root-cause analysis for incidents.
• Partner with Compliance on audits and evidence (asset visibility, encryption, patch posture, access controls).

Minimum qualifications

• 5+ years managing endpoints at scale:
• macOS with Jamf MDM (policies, profiles, packaging, reporting)
• Windows with Intune (configuration, application deployment, compliance, updates)
• 2–3 years admin experience across Azure AD (Entra ID) and Google Workspace.
• Ability to read, modify, and write Bash and PowerShell scripts when needed.
• Proven technical writing skills (SOPs, runbooks, architecture notes).
• Experience using Jira or ServiceNow, including Change Management processes.

Nice to have (preferred)

• Jamf 200/300/370 or similar certifications; Microsoft MD-102/SC-300 a plus.
• Packaging tools (Composer, Munki/Autopkg, IntuneWin, Winget).
• Identity & SSO familiarity (SAML/OIDC), Conditional Access basics, device compliance signals.
• Mac/Win update strategies at scale and rollout rings.
• Reporting/automation via APIs (Jamf Pro API, MS Graph, Google Admin SDK).
• Exposure to SentinelOne, Zscaler agents and their MDM deployment