12,193 Service Agent jobs in India
Customer Service Agent
Radin
Posted today
Job Viewed
Job Description
About Radin Health
Radin Health is a rapidly growing Healthcare SaaS company transforming the radiology space with AI-powered, cloud-based software. Our suite of solutions includes Radiology Information Systems (RIS), PACS, Voice Dictation (Dictation AI), Patient Engagement, and Revenue Cycle Management, built specifically for imaging centers and teleradiology providers.
Position OverviewWe are hiring a Customer Service Agent who is fluent and proficient in spoken and written English. In this role, you will support healthcare professionals and technical staff using our software products. This position requires excellent communication skills, attention to detail, and the ability to provide accurate, timely assistance in a professional and respectful manner.
Candidates with experience supporting radiology or healthcare software in a B2B SaaS setting will be strongly preferred.
Key Responsibilities- Provide high-quality customer support via phone, email, and chat in fluent, professional English
- Troubleshoot user issues related to RIS, PACS, Dictation, or patient portal access
- Create detailed support tickets and documentation of client interactions
- Follow defined procedures for escalation, triage, and resolution
- Ensure compliance with HIPAA and data security protocols in every interaction
- Contribute to the internal knowledge base and assist with support process improvement
- Uphold our customer-first culture through empathy, clarity, and reliability
- Minimum 2 years of experience in a customer support role, preferably in SaaS, healthcare IT, or medical imaging
- Fluent spoken and written English (C1 level or higher) – must be able to clearly articulate technical issues and document interactions professionally
- Experience with support tools such as Jira, Zendesk, Freshdesk, or similar platforms
- Familiarity with medical or radiology terminology (e.g., PACS, RIS, HL7, DICOM)
- Basic technical troubleshooting ability (web-based tools, log collection, resets)
- Ability to work flexible hours , including US business hours , evenings, weekends, or on-call shifts, if required
- Excellent problem-solving and analytical skills
- Proficiency with CRM software, ticketing systems, and office tools (e.g., Microsoft Office, Google Suite)
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Ability to work flexible hours , US working hours, including evenings, weekends, or on-call shifts, if required.
- Excellent problem-solving and analytical skills.
- Proficiency with CRM software, ticketing systems, and basic office tools (e.g., Microsoft Office, Google Suite).
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Prior support experience in radiology, imaging centers, or teleradiology groups
- Familiarity with HIPAA regulations and patient privacy compliance
- Experience supporting cloud-based healthcare SaaS platforms
- Bilingual capabilities (English + Spanish or other languages) are a plus but not required
- Remote-first, collaborative work environment
- Supportive and structured onboarding and training
- Growth opportunities into Tier 2, QA, or Client Success roles
- Competitive compensation and benefits
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Agent
Mumbai, Maharashtra
Confidential
Posted today
Job Viewed
Job Description
Description
Skills Required
Data Entry, Problem Solving, Active Listening, Customer Support, email etiquette , Phone Skills, Time Management, Conflict Resolution
We are seeking a motivated and enthusiastic Customer Service Agent to join our team in India. The ideal candidate will have 0-1 years of experience in customer service or a related field and possess a strong desire to provide exceptional service to our customers.
Responsibilities- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information to customers regarding products and services.
- Resolve customer complaints and issues in a timely manner.
- Maintain customer records and update account information as necessary.
- Collaborate with team members to improve customer service processes.
- Meet personal/team sales targets and call handling quotas.
- Excellent verbal and written communication skills in English and local languages.
- Strong problem-solving skills and the ability to think critically under pressure.
- Proficient in using customer service software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Strong interpersonal skills and a customer-oriented mindset.
- Basic understanding of customer service principles and practices.
Skills Required
Data Entry, Problem Solving, Active Listening, Customer Support, email etiquette , Phone Skills, Time Management, Conflict Resolution
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Agent
Confidential
Posted today
Job Viewed
Job Description
- DAZN Group is looking for Customer Service Agent to join our dynamic team and embark on a rewarding career journeyRespond to customer inquiries through phone, email, or chat.
- Resolve issues and provide accurate information about products or services.
- Maintain records of customer interactions and transactions.
- Deliver exceptional service to build long-term customer relationships.
Skills Required
Customer Relationship, Customer Service
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Agent
Navi Mumbai, Maharashtra
UMAA
Posted today
Job Viewed
Job Description
Managing inbound calls and sales inquiries relating to products & services.
Providing knowledgeable response to customer’s questions regarding products, orders, deliveries, and general queries.
Giving the first time resolutions to the customers who are specially calling to renew the subscription or cancel with proper fact findings, probing and solutions.
Assisting customers and to identify their reasons on giving poor ratings on survey to company and to advisors. Resolving the query from end to end and trying to close most of the calls with resolution.
Handling complaints and identifying why the complaints has been raised against the subscription and what resolution can be given to resolve query & close the complaint with customer satisfaction.
Pitch different products to the existing customer upsell them by creating a need.
Help Company by upselling and generate more revenue.
Job Details:
Qualification : Any Under Graduate or Graduation
Fresher’s can apply
Direct TV Process
Excellent Voice Communication skills (English) Only
6 days working per week ( Alternate Saturday)
Salary up to 4 lacs (Depending on Interview)
Shift timing -11:00am to 08:00pm - 9:00 pm to 6:00am
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXX
Providing knowledgeable response to customer’s questions regarding products, orders, deliveries, and general queries.
Giving the first time resolutions to the customers who are specially calling to renew the subscription or cancel with proper fact findings, probing and solutions.
Assisting customers and to identify their reasons on giving poor ratings on survey to company and to advisors. Resolving the query from end to end and trying to close most of the calls with resolution.
Handling complaints and identifying why the complaints has been raised against the subscription and what resolution can be given to resolve query & close the complaint with customer satisfaction.
Pitch different products to the existing customer upsell them by creating a need.
Help Company by upselling and generate more revenue.
Job Details:
Qualification : Any Under Graduate or Graduation
Fresher’s can apply
Direct TV Process
Excellent Voice Communication skills (English) Only
6 days working per week ( Alternate Saturday)
Salary up to 4 lacs (Depending on Interview)
Shift timing -11:00am to 08:00pm - 9:00 pm to 6:00am
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXX
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Agent
Gurgaon, Haryana
Webhelp
Posted today
Job Viewed
Job Description
**Job Advert**
If you’re looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine! We’re looking for dynamic team players with a passion for people to provide voice and non-voice process support on behalf of an international client from our Gurgaon office.
You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
We want fast learners and problem solvers who strive to give of their very best in everything they do and are always willing to go the extra mile to exceed customer expectations.
**What you’ll be doing**
- Working towards consistently achieving and exceeding set targets
- Ensuring first contact resolution at all times
- Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
- Seamlessly multi-tasking, accessing and switching between tools and platforms to ensure you are able to give the most accurate and complete service possibly
**What you’ll need**
- Graduate
- Minimum 1 year of experience working on an international campaign in a contact centre environment
- Must have experience in travel using GDS Sabre/ Amadeus
- Fluency in English spoken and written language
- Attention to detail
- Availability to work shifts in a 24/7 environment including night shifts
- Clear credit and criminal records
**What we're offering**
- Salary starting from INR 525000
- Free transport facility
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities
We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat which must be completed. Take this opportunity to advance your career with our collaborative team of game-changers today.
Job Reference: IN01813
If you’re looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine! We’re looking for dynamic team players with a passion for people to provide voice and non-voice process support on behalf of an international client from our Gurgaon office.
You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
We want fast learners and problem solvers who strive to give of their very best in everything they do and are always willing to go the extra mile to exceed customer expectations.
**What you’ll be doing**
- Working towards consistently achieving and exceeding set targets
- Ensuring first contact resolution at all times
- Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
- Seamlessly multi-tasking, accessing and switching between tools and platforms to ensure you are able to give the most accurate and complete service possibly
**What you’ll need**
- Graduate
- Minimum 1 year of experience working on an international campaign in a contact centre environment
- Must have experience in travel using GDS Sabre/ Amadeus
- Fluency in English spoken and written language
- Attention to detail
- Availability to work shifts in a 24/7 environment including night shifts
- Clear credit and criminal records
**What we're offering**
- Salary starting from INR 525000
- Free transport facility
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities
We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat which must be completed. Take this opportunity to advance your career with our collaborative team of game-changers today.
Job Reference: IN01813
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Agent
Mumbai, Maharashtra
MyGlit
Posted today
Job Viewed
Job Description
**Role**:Associate/Sr. Associate -(NonTechnical)
**Timings**:Flexible (Permanent)
**Industry**:BPO / ITES
**Process**:Semi-Voice
**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer Engagement Customer Care customer success customer support
- Desirable skills for a CSR coordinator include:
- A passion for corporate social responsibility and sustainability
- Strong communication skills
- Logical and analytical thinking skills
- Sensitivity and understanding
- Knowledge of how businesses operate.
**Timings**:Flexible (Permanent)
**Industry**:BPO / ITES
**Process**:Semi-Voice
**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer Engagement Customer Care customer success customer support
- Desirable skills for a CSR coordinator include:
- A passion for corporate social responsibility and sustainability
- Strong communication skills
- Logical and analytical thinking skills
- Sensitivity and understanding
- Knowledge of how businesses operate.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Agent
Navi Mumbai, Maharashtra
UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED
Posted today
Job Viewed
Job Description
**HIRING FOR CUSTOMER SERVICE AGENT**
**Job Location: Ghansoli, Navi Mumbai, Maharashtra**
**Roles & Responsibilities**:
- Maintain good relation with customer.
- Solve their queries.
- Give knowledge about company product and services.
**Skills**:
- Communication skills.
- Relationship building.
**Minimum Qualification**: 12th pass or any graduate
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Speak with the employer**
+91
**Job Location: Ghansoli, Navi Mumbai, Maharashtra**
**Roles & Responsibilities**:
- Maintain good relation with customer.
- Solve their queries.
- Give knowledge about company product and services.
**Skills**:
- Communication skills.
- Relationship building.
**Minimum Qualification**: 12th pass or any graduate
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Agent
Chennai, Tamil Nadu
Tamil Voice Process
Posted today
Job Viewed
Job Description
New company vacancies permanent job
We provide a full time/ part time / job
Work time: 9am to 5pm
Age limit - 18 to 28
Qualification:10th, 12th, Diploma, ITI, Any Degree, fresher's
*INTERESTED PEOPLE SEND ME YOUR RESUME
FOOD AND ROOM FREE
My whatsapp number
Contact no:
**Job Types**: Full-time, Fresher
**Salary**: ₹17,500.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
We provide a full time/ part time / job
Work time: 9am to 5pm
Age limit - 18 to 28
Qualification:10th, 12th, Diploma, ITI, Any Degree, fresher's
*INTERESTED PEOPLE SEND ME YOUR RESUME
FOOD AND ROOM FREE
My whatsapp number
Contact no:
**Job Types**: Full-time, Fresher
**Salary**: ₹17,500.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Agent
Erode, Tamil Nadu
VVRS CHIT FUNDS TAMILNADU PVT LTD
Posted today
Job Viewed
Job Description
**Job Types**: Full-time, Permanent
Pay: ₹8,483.34 - ₹32,120.53 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91
Pay: ₹8,483.34 - ₹32,120.53 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Agent
Mumbai, Maharashtra
Myndcrest
Posted today
Job Viewed
Job Description
Good communication Skills. Fluent in English and Hindi.
Experience 6 months to 1 year
- Understand Customer needs and requirements and help resolve queries raised.
Chat.
- Must have used CRM.
- There are 2 shifts in the process i.e. 7am to 4 pm & 1pm to 10 pm. (Must be ok with the shift)
(Inbound Process)
- Real Estate Process experience will be an advantage.
Looking for a professional who would like to be a part of our growth story, keen to learn and has
the right aptitude.
**Job Types**: Full-time, Permanent
Pay: ₹10,532.13 - ₹25,000.00 per month
Schedule:
- Evening shift
- Morning shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Experience 6 months to 1 year
- Understand Customer needs and requirements and help resolve queries raised.
Chat.
- Must have used CRM.
- There are 2 shifts in the process i.e. 7am to 4 pm & 1pm to 10 pm. (Must be ok with the shift)
(Inbound Process)
- Real Estate Process experience will be an advantage.
Looking for a professional who would like to be a part of our growth story, keen to learn and has
the right aptitude.
**Job Types**: Full-time, Permanent
Pay: ₹10,532.13 - ₹25,000.00 per month
Schedule:
- Evening shift
- Morning shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
9