6,312 Service Coordination jobs in India
Coordination & Customer Service – Senior Executive / Assistant Manager
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Position: Coordination & Customer Service – Senior Executive / Assistant Manager
Department: Air & Sea Import
Location: Chandivali (Boomerang)
Reporting To: Head of Department
Salary Range: ₹6 – ₹7 LPA
Educational Qualification: Graduate or equivalent
Key Responsibilities:- Working knowledge of Air and Sea Import freight forwarding operations
- Coordinate with customers for quote follow-ups and convert enquiries into business
- Liaise with the sales team to support business development efforts
- Enter and maintain enquiry data in the system and prepare accurate quotations
- Collaborate with the operations team to ensure seamless execution of shipments
- Check customer invoices and assist with billing when required
- Quickly grasp and operate internal systems for both air and sea import processes
- Provide basic guidance to customers on import procedures when needed
Skills Required
Freight Forwarding, Sales Support, Import Documentation
Senior Executive / Assistant Manager – Coordination & Customer Service
Posted today
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Job Opportunity: Senior Executive / Assistant Manager – Coordination & Customer Service
Department: Air Export
Location: Chandivali (Boomerang)
Reporting To: Head of Department
Salary Range: ₹5 – ₹7 LPA
Educational Qualification: Graduate or equivalent
Experience: 5–7 years
Key Responsibilities:- Possess working knowledge of Air Export operations and procedures
- Coordinate with customers for quote follow-ups and assist in converting leads into business
- Liaise effectively with the sales team and multiple branch offices
- Update enquiries and quotations in the internal system promptly and accurately
- Coordinate closely with the export team to ensure smooth execution of shipments
- Maintain system proficiency for quote creation and updates
- Have a sound understanding of customs clearance processes and CFS (Container Freight Station) activities
- Provide basic export-related guidance to customers when needed
Skills Required
Customer Relationship, Cordination, Multi Tasker, Quotation, Pricing, Custom Clearance, Sales Support, Export Documentation
Customer Service Executive - Customer Service
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Customer Service Executive - Customer Service
Posted today
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Customer Service
Posted 3 days ago
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We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
+ Provide Order status to customer and coordinating with freight forwarder for the shipment.
+ Prepare delivery notes for invoicing.
+ Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
+ Update Open Order Report, Order intake Report on time.
+ Instruct sales team to plan new orders based as per current inventory.
+ Handle Customers and salespersons claims and queries
+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
+ Proficiency in using CRM systems and Microsoft Office suite
+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
+ Strong time management and organizational skills
+ Basic technical understanding to troubleshoot common customer issues
+ Commitment to delivering exceptional customer experiences
+ 6-8 Years of experience in the relevant field
Ready to drive with Continental? Take the first step and fill in the online application.
Customer Service
Posted 1 day ago
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Job Title: Customer Service
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
- Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
- Education: Graduation (In any stream)
If interested, please share your resume to
Customer Service
Posted 4 days ago
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About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound and outbound voice-based customer interactions.
- Resolve queries and deliver exceptional service with professionalism.
- Maintain accurate call records and follow defined SOPs.
- Meet performance metrics on quality, accuracy, and customer satisfaction.
- Communicate effectively and actively listen to customer needs.
- Work in rotational shifts and adapt to changing schedules.
- Upsell or cross-sell services when applicable.
Eligibility Criteria:
- Education: 12th Pass / Intermediate or Graduates.
- Freshers with excellent verbal communication skills are welcome.
- Candidates with prior BPO experience will have added advantage.
- Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
- Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
- Virtual Interview connect on WhatsApp to receive the interview invite.
- Interview Time - 11 AM .
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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Customer Service
Posted today
Job Viewed
Job Description
Job Title: Customer Service
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
- Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
- Education: Graduation (In any stream)
If interested, please share your resume to
Customer Service
Posted today
Job Viewed
Job Description
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound and outbound voice-based customer interactions.
- Resolve queries and deliver exceptional service with professionalism.
- Maintain accurate call records and follow defined SOPs.
- Meet performance metrics on quality, accuracy, and customer satisfaction.
- Communicate effectively and actively listen to customer needs.
- Work in rotational shifts and adapt to changing schedules.
- Upsell or cross-sell services when applicable.
Eligibility Criteria:
- Education: 12th Pass / Intermediate or Graduates.
- Freshers with excellent verbal communication skills are welcome.
- Candidates with prior BPO experience will have added advantage.
- Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
- Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
- Virtual Interview connect on WhatsApp to receive the interview invite.
- Interview Time - 11 AM.
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
Education: Graduation (In any stream)
If interested, please share your resume to