11,869 Service Department jobs in India
Service Department
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**Designation**: Service Engineer - Service Dept
**Qualification **:Diploma/ Electronics &Communication/Instrumentation
**Experience **:3 years to 5 Years of experience
**CTC**: 1,50,000 TO 2,40,000 PA
**Job Description**:
Installation and Termination of Electrical Panels according to electrical Drawings.
Troubleshooting of PLCs hardware like I/O Modules and other hardware related issues.
Knowledge of process instrumentation.
Installation &Commissioning Automation panels.
Experience in Soldering, Wrapping and coat wiring equipment.
Types of working of Transducers and Flow rate Meters.
Maintenance and repair on designated equipment, completing preventative maintenance and filed modifications.
Aware and worked on CNC system
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Customer Service Department
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- **Customer Engagement**: Respond to customer inquiries about product rates, sizes, and specifications, providing accurate and prompt information.
- **Quotation Management**: Prepare detailed quotations based on customer requirements and send them for approval.
- **Quotation Confirmation**: Follow up with customers to confirm quotations and make any necessary adjustments.
- **Order Processing**: Once the quotation is approved by the customer, ensure all details are accurately documented and shared with the dispatch team.
- **Documentation & Records**: Maintain accurate records of customer interactions, quotations, and orders in the CRM system.
- **Collaboration with Dispatch Team**: Coordinate with the dispatch team to ensure timely and accurate delivery of products based on confirmed orders.
Pay: ₹9,000.00 - ₹12,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
Application Deadline: 21/11/2024
Expected Start Date: 24/11/2024
Trainee: Product &service Department
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Elephant in the Room Consulting (EITHR) is an early-stage mental health start-up that aims to build mental health awareness and education in corporate workforces and engage with organizations to promote workforce wellbeing.
**Position**: Trainee: Product & Service Department
**Reports To**: Manager - Products &Service Excellence
**Based at**: Mumbai, Maharashtra
**Duration of engagement**: This is a full-time position
We are seeking a highly motivated and talented trainee to join our team. As a trainee, you will collaborate closely with the Product Development and Service Quality Manager, providing support for various aspects of our product development research and service quality initiatives. This position offers a unique opportunity to gain hands-on experience in a dynamic and innovative environment while contributing to the growth and success of our organization.
**Responsibilities**:
- Assist in the refinement of our products and services, including conducting market research,gathering customer feedback etc.
- Assist in monitoring product performance and customer satisfaction through data analysis and reporting
- Support the testing and quality assurance process, ensuring that our products meet the highest standards of quality and functionality
- Contribute to the development and execution of product launch plans and marketing &sales strategies
- Conduct research on industry trends, competitor analysis, and customer preferences to inform product development decisions
- Assist in creating and maintaining documentation, including product specifications, user guides, and training materials
- Assist in the making of presentations, writing articles around the workplace mental health themes and other work
- Provide general administrative support, including scheduling meetings, organizing documents,and managing project timelines
- Assisting the Manager
- Products & service in various tasks
**Qualifications**:
- Completed a degree in Psychology or a related field, freshers are also welcome
- Excellent research and analytical skills with the ability to gather and interpret data
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint is a must
- Strong attention to detail and organizational skills
- Effective written and verbal communication abilities
- Self-motivated and able to work independently, as well as part of a team
- Prior experience in a professional setting is preferred (like a field work or internship)
- Familiarity with project management tools and methodologies is a plus
**Note**: This opportunity will provide valuable exposure to the product development and service quality field, allowing the individual to enhance their skills and knowledge in a real-world setting. We are looking for someone who is passionate about contributing to our mission and is eager to learn and grow within our organization.
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Avon Park, FL 33825: Reliably commute or planning to relocate before starting work (required)
Sales Officer-Virtual Sales-Service Department
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Job Purpose:
- Represent the Bank and present eligible products to non-managed customers
- Educate customers on the Bank's digital products
- Identify the right product for the customer, explain features and benefits, and sell products for revenue generation
Job Responsibilities:
Achieve Assigned Unit Value/Income Across Product Lines:
- Achieve monthly activation targets assigned across product lines
- Educate customers on product lines and provide the right product to the right customer
- Achieve month-on-month productivity on allocated product lines
- Contribute to overall channel achievement
Customer Communication:
- Contact non-managed customers and offer a bouquet of products using calling scripts
- Ask probing and leading questions to engage and understand customer requirements
- Explain product features and benefits while onboarding customers
- Pitch multiple products to increase customer product holding in the Bank
Qualitative:
- Maintain call quality, count of calls, time on system, and quality of sales
- Ensure effective interaction/communication with customers and capture correct customer dispositions
- Work on feedback from supervisor/unit manager/training manager on call experience quality
- Ensure time on system as per defined KPI
- Maintain minimum Right Party Contact (RPC) on a daily and monthly basis
Digital Product Penetration:
- Educate customers on the Bank's digital products
- Demonstrate the value and convenience of digital product usage
- Increase digital penetration within the non-managed customer base
- Push digital penetration among contacted customers
Audit and Compliance:
- Adhere to all laid-down guidelines for calling
- Ensure compliance with telecalling and product regulatory requirements
- Follow all product guidelines
- Adhere to floor discipline and dialer hygiene parameters
Skills Required
Virtual Sales, Sales, Sales And Marketing
Executive - Customer Service & Quality Department
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You cannot push anyone up the Ladder unless the person is willing to Climb. At MCX we sharpen your career growth path for you to Excel.
We believe that the key factors that have contributed to MCX’s success are its employees’ domain expertise and commitment.
The focus of our recruitment process is to find the right fit between roles and profiles. MCX offers exciting and challenging career opportunities for ambitious and result oriented professionals. Thus, lending itself as a great platform to realise one's potential in the chosen area of expertise.
**Other things being equal, women employees will be given preference to increase the gender diversity.**
Role
**Executive - Customer Service & Quality Department**
Location
- Gandhinagar, GujaratQualification Profile
- GraduateExperience
- Experience in Customer Support. Good communication skills Knowledge of Commodity MarketJob Responsibilities
**Purpose of the Job**:
**Key Responsibilities**:
- Closure of calls with complete resolution adhering to the quality norms of the Exchange
- Calls are entered in CRM on real time basis to ensure the call recorded time synchronizes with call received in system.
- Referring circulars and getting clarifications on the contents mentioned thereto
- Verification of the request received / Replying to same as required by member.
- Completion of the activity (e.g. outgoing calling) assigned by Critical Depts. with proper co-ordination with colleagues & timely updation on the progress of activity for quick action.
- Seeking clarification on the activity allotted by the supervisors / seniors.
- Active participation in the discussions held during introduction of any new software, circular issued, etc.**Required Job Specifications**:
- Commerce Graduate having minimum 2-3 years of experience, specifically in Customer Support.
- Good communication skills
- Knowledge of Commodity Market
- NISM Certified
Need Assistance?
Please Contact
/ 66494000
Customer Support Service
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Location - Bangalore (Hybrid)
Experience Range - 1 - 3 years
Salary Range - Upto 5 LPA
Mandatory Requirement:
- A bachelor’s degree in administration or related field.
- A minimum of 0-1 year of experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
About the client:
They are daily gold savings app that lets users save money by taking spare change from their online transactions and investing it in digital gold automatically. They are the first Made in India app to come up with an innovative solution to save money daily and invest automatically in digital gold for the best gold rate. They want to help millions of Indians rediscover the undeniable, cumulative advantages of saving every single day and are backed by a clutch of high-profile investors.
Job Role and Responsibilities:
- You’ll be responsible for
- Conducting surveys with customers to understand the usage and overall experience.
- Collect prompt and accurate feedback from customers
- Troubleshoot problems and see them through to resolution
- Have excellent product knowledge to enhance customer support
- Escalate Users’ unresolved issues to the appropriate internal teams
- Maintaining a pleasant working environment for your team
Customer Support
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Company Overview
TeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience through cutting-edge technology. Headquartered in Bangalore, we are committed to driving success in the software development industry.
Job Overview
We are seeking a dedicated Junior Customer Support professional to join our team in Coimbatore. The role requires 1 to 3 years of relevant work experience in customer support and is a full-time position. As a Junior Customer Support representative, you will be the first point of contact for our clients, ensuring they receive exceptional service and support for our products.
Qualifications and Skills
- Excellent verbal and written communication skills, adaptable to different customer situations.
- Active Listening (Mandatory skill) to effectively understand customer needs and issues.
- Strong problem-solving skills, with the ability to think quickly and provide appropriate solutions.
- Conflict Resolution (Mandatory skill) capabilities to handle challenging situations calmly and effectively.
- Proficiency in using customer support software and tools to record and manage customer interactions efficiently.
- Communication (Mandatory skill) skills to explain complex technical concepts in simple terms to non-technical users.
- A detail-oriented mindset, ensuring accuracy in logging and resolving customer issues.
- An empathetic approach to customer service, understanding the importance of building positive relationships.
Roles and Responsibilities
- Serve as the first point of contact for customers seeking assistance with product-related inquiries and issues.
- Identify and assess customers needs to achieve satisfaction, providing timely and accurate information.
- Handle customer complaints by providing appropriate solutions and alternatives promptly.
- Follow up with customers to ensure their technical issues are fully resolved.
- Maintain detailed records of customer interactions and process customer accounts using support system tools.
- Collaborate with internal teams to share insights and ensure continuous product improvement.
- Stay updated with industry knowledge to provide the best possible service to customers.
- Ensure customer feedback is captured and reported to improve the overall customer experience.
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Customer Support
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Role & responsibilities
Deliver and support health payer member enrolment, premium billing and payment application, provider demographic data updates and core medical claim processing.
Provide customer service, track and resolve provider and member inquiries.
Need excellent Excel skills
Excellent communication skill required to deal with clients
Skills Required
Medical Claims, Customer Service
Customer Support
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Job Title:Customer Support
Responsibilities:
- Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
Primary skill:
- Good communicative skill
- Fluent English speaking and writing.
Internship duration:6 Months
salary range in CTC:First 6 months stipend. After that confirmation depending on the individual’s performance .
Customer Support
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Roles & Responsibilities:
- Managing end to end bookings, service and operations
- Responsible for supply generation by onboarding and training new partners
- Accountable for ensuring a consistent pipeline and development of partners in the designated region
- Handling customer queries and complaints in a timely manner
- Call potential partners to explain business product and service offerings
- Coordinate with clients, vendors and supply team
- Collaborating with other departments to enhance the company's products and processes
- Define and analyze metrics and KPIs to efficiently track progress
Perks:
- Rewards, Incentives & Bonuses
- Special Meals & Food Trials
- Full of Learning’s
Other Details:
- Seeking individuals who are energetic, confident, and possess strong street smarts
- Great communication and soft skills
- Foodies are preferred