4,324 Service Engineering jobs in India
Service Engineering Manager
Posted 3 days ago
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Job Description
Microsoft Azure is one of the most exciting and strategic products at Microsoft-powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence.
The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our "no dead-end's" philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud
The Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) team is hiring a passionate and experienced Manager of Customer Communications to lead a global function consisting of communications professionals responsible for delivering timely, transparent, and high-impact messaging during Azure service incidents, maintenance events, and service retirements.
As a team manager, you will guide and support a high-performing group of communication leads who act as the voice of Microsoft during some of the most visible and sensitive customer scenarios. You'll work closely with incident commanders, engineering responders, product groups, and field stakeholders to ensure that every communication we deliver meets the highest standards of clarity, empathy, and accuracy.
This role is a unique opportunity to lead from the front-mentoring individuals, shaping global communication strategy, and influencing how Microsoft maintains customer trust through transparency. You will drive quality, accountability, and continuous improvement across our customer comms portfolio, while also supporting scalable communication frameworks and operational excellence across the platform.
**Responsibilities**
+ Lead and grow a global team of communications professionals responsible for real-time customer communications during Azure outages, security events, maintenance, and service retirement scenarios.
+ Coach and mentor team members in high-pressure communication scenarios-helping them refine tone, messaging strategy, and execution under tight timelines.
+ Oversee quality assurance for customer-facing messaging, ensuring consistency, accuracy, and empathy across all written communications during service-impacting events.
+ Partner closely with incident managers, engineering leaders, and support teams to align on message content, cadence, and resolution timelines.
+ Own the operational rhythm of the communications function, including on-call rotations, training programs, performance metrics, and coverage planning.
+ Drive continuous improvement across communication processes and tooling-including playbooks, automation workflows, and templates for incident comms, maintenance events, and retirements.
+ Serve as a key stakeholder in Post-Incident Reviews (PIRs), helping capture and act on feedback related to communication effectiveness, clarity, and customer impact.
+ Advocate for customer empathy and transparency as core principles of Microsoft's live-site culture.
+ Lead cross-team collaboration efforts to align messaging with field, support, legal, and executive stakeholders in high-profile or sensitive events.
+ Help define success metrics and KPIs for communication performance, driving data-informed improvements and reporting out on team impact.
**Qualifications**
**Required Qualifications:**
+ 7+ years of experience in a combination of, people management, customer communications, crisis communications, technical writing, or incident management roles in cloud or enterprise software environments.
+ At least 2+ years of experience managing or leading high-performing teams in a fast-paced or operational setting.
+ Proven ability to lead during high-stakes, ambiguous situations-maintaining composure, driving clarity, and inspiring confidence.
+ Exceptional writing and editing skills, with the ability to coach others and elevate messaging quality at scale.
+ Experience working with global stakeholders across engineering, support, and product disciplines.
+ Deep understanding of cloud operations, live-site incident management, and customer engagement models.
+ Familiarity with platforms like Azure Service Health, SHP, ICET, and other live-site tooling.
+ Ability to navigate complex org structures and influence without direct authority.
+ Strong cross-team collaboration and stakeholder management skills.
+ Strategic mindset with a passion for mentoring and developing talent.
**Preferred Qualifications:**
+ Prior experience managing comms or customer trust functions in a large-scale cloud provider or SaaS environment.
+ Knowledge of incident response frameworks (e.g., ITIL) and post-incident analysis practices (RCAs, PIRs).
+ Background in journalism, public relations, or technical writing.
+ Familiarity with data analysis tools for evaluating communication metrics and team performance.
+ Certifications in cloud platforms (Azure, AWS, GCP), ITIL, or SRE principles.
+ Experience leading global teams across time zones.
**Why This Role Matters:**
Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world.
#azcre #cxpcomms #azreliability
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Service Engineering Manager
Posted today
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Job Description
Overview
Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you.
Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence.
The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud
The Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) team is hiring a passionate and experienced Manager of Customer Communications to lead a global function consisting of communications professionals responsible for delivering timely, transparent, and high-impact messaging during Azure service incidents, maintenance events, and service retirements.
As a team manager, you will guide and support a high-performing group of communication leads who act as the voice of Microsoft during some of the most visible and sensitive customer scenarios. You’ll work closely with incident commanders, engineering responders, product groups, and field stakeholders to ensure that every communication we deliver meets the highest standards of clarity, empathy, and accuracy.
This role is a unique opportunity to lead from the front—mentoring individuals, shaping global communication strategy, and influencing how Microsoft maintains customer trust through transparency. You will drive quality, accountability, and continuous improvement across our customer comms portfolio, while also supporting scalable communication frameworks and operational excellence across the platform.
Qualifications
Required Qualifications:
Preferred Qualifications:
Why This Role Matters:
Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world.
#azcre #cxpcomms #azreliability
Responsibilities
service Engineering /Maintenance
Posted today
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Job Description
Job Title: Service Engineering
Company Name: HIMA ENGINEERING PRODUCTS AND SERVICES
Location: Hyderabad
Job Type: Full-Time
Industry: Industrial Equipment – Service & Maintenance
Educational Qualification: ITI Fitter Diploma / Degree in Mechanical or in Electrical Experience Required: Minimum 1-2 years as a service Engineer or in a similar role
ctc: 2.0 to 3.5 LPA
Job Summary:
We are looking for a skilled and motivated Service Engineer with a background in industrial equipment servicing and maintenance. The ideal candidate should have hands-on experience with pumps, filters, filtration systems, plate heat exchangers, and centrifuges . This is a field-based role involving troubleshooting, repairing, and maintaining equipment at client sites.
If you have a technical mindset , enjoy solving mechanical problems, and are ready to work in a dynamic service environment, we'd love to hear from you.
Key Responsibilities:
- Perform installation, servicing, maintenance, and repair of industrial equipment at customer locations.
- Handle equipment such as:
- Pumps
- Filters
- Filtration systems
- Plate Heat Exchangers
- Centrifuges
- Conduct regular preventive maintenance to ensure equipment efficiency.
- The candidate should travel to various industrial customers in and around the base location to service our products and should have the passion in service.
- Establish and maintain broad network and key relation ships with customers associates, influences, and other industry contacts.
- Understand customer requirements and offer correct product/ technology solutions
- Diagnose mechanical faults and provide timely solutions.
- Prepare and maintain service reports and documentation.
- Ensure safety standards and customer satisfaction at every site.
- Coordinate with the service team and report to the Service Manager.
- Provide technical support and training to clients if needed.
Eligibility Criteria:
- Strong mechanical and technical skills
- Practical knowledge of servicing pumps, filters, heat exchangers, and centrifuges
- Ability to travel to customer sites for on-site service
- Good communication and problem-solving skills
- Willingness to travel whenever Required around south india.
- The candidates should be able to speak English, Telugu and Hindi at Good proficiency.
- Rapport at Building skills and customers relation ship management.
What We Offer:
- A dynamic work environment with hands-on experience
- Opportunities for skill development and growth
- Competitive salary and travel allowances
- Supportive team and learning-oriented culture
ABOUT US:
HIMA ENGINEERING PRODUCTS AND SERVICES IS A LEADING BUSSINESS WITH DRIVEN PRODUCTS AND EXTENDING SERVICES LIKE INSTALLATION, COMMISSIONNG. WE ARE THE CHANNEL PARTERNS OF ONE OF THE REPUTED FILTER SEPERATION AND PURIFICATION COMPANY AND CATEGEORING SERVICES TO THE POWER INDUSTRY SINCE 15 YEARS….
CONTACT DETAILS:
Email: (HIDDEN TEXT)
contact:
Education
Masters in Technology (M.Tech/M.E), Bachelor Of Technology (B.Tech/B.E)
Skills Required
Communication Skil
Field Service Engineering - Experienced Professional
Posted today
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Job Description
Field Service Engineering Experienced Professional
Posted today
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Job Description
Description
:Field Service Engineer- Transformers
We are looking for field Service Engineerwithin our Transformer service business unit for India region and position will be based at Vadodara.
You will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and engineering projects for customers.
Execute Service work accordingin accordance with Hitachi Energy standard processes, quality standards and safety guidelines. You'll be delivering a quality customer service to satisfy our prestigious customers. Using your initiative to identify new service opportunities for Hitachi Energy.
You’ll perform service tasks including installation of equipment; and routine maintenance and identify technical problems, both remotely and on-site.
Responsibilities
Day-to-day travel to customer sites so flexible to travel throughout the India and nearby country.
Allocate, drive, and monitor the workload based on content, delivery timescales and competences.
Use available resources and operate in a responsive manner
Ensure materials and components to feed service delivery are available for the tasks on time.
Prepare documents and reports ready for sign off by the customer within deadline.
Drive continuous service productivity improvement activities.
Ensure service findings are delivered to the product/system local units.
Comply with health & safety and environmental directives.
Control the area of responsibility so that it is adequately supervised.
Trouble shoot simple failure equipment and respond to mitigate the problem arising in the future.
Provide recommendations to management for improvement.
We offer
A challenging work environment
The opportunity for personal and career growth.
Requirements
BE/Diploma in electrical engineering.
5 years Field Service Engineer experience in the power sector – within Transformers (Distribution, Dry, Power, Traction etc)
Customer focused able to communicate at all levels.
Able to take a leading role as well as function within a team.
Proven experience working with prestigious business customers.
Proactive with initiative, knowing when to escalate and delegate.
Able to cultivate customer relationships as a trusted expert in your field.
Fluent in English language both spoken and written.
Able to operate under pressure to tight deadlines with a flexible attitude to work.
Able to work on your own initiative and make decisions.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Specialist - Service Engineering(Mechanical)
Posted today
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Job Description
REQUISITION ID: 10275
LOCATION: Chennai
DEPARTRMENT: Service Engineering India
Your Tasks
- Working in a globally responsible team of technical experts within Global Service Engineering
- Being a focal point of contact for technical issues between the local business units on the one hand and the central business units on the other
- Assignment of tasks along the technical support process
- Collecting information about the performance of mechanical components of the wind turbines
- Identification and reporting of potential serial issues
- Evaluation of the risk potential, budgeting and scheduling of necessary activities related to major non-conformities
- Supporting the local business units in the development of sustainable solutions regarding mechanical problems relating to the wind turbine drive train with distinctive technical expertise
- Creation of repair and inspection instructions for mechanical component assemblies (e.g. main shaft assemblies, couplings, gearboxes, nacelle frame components)
- Definition, implementation and obtaining of service processes for mechanical assemblies (e.g. processes for inspections, repairs, on-site complaints, customer reports)
- Improvement of internal standards and processes and ensuring the permanent transfer of knowledge between the relevant departments and locations
- Bachelor's degree in Mechanical engineering
- Minimum of 6-8 yrs experience ( preferably from wind industry) in Mechanical drive trains and roller bearing (e.g. design and development, as well as evaluation of fault conditions and error analysis), preferably big size roller bearings
- Proven experience in project coordination or similar role
- Strong analytical and data manipulation skills in Excel
- Strong organizational and time management skills with the ability to prioritize tasks effectively & also in strong multitasking skills
- Good stakeholder management, excellent communication and interpersonal skills to collaborate with internal and external stakeholders
- Understanding technical background
- knowledge in Teamcenter PLM, Windchill PLM, SAP
- Knowledge in troubleshooting
Skills Required
error analysis , Sap, Project Coordination, Mechanical Engineering, Troubleshooting
Specialist - Service Engineering(Mechanical)
Posted today
Job Viewed
Job Description
REQUISITION ID: 10275
LOCATION: Chennai
DEPARTRMENT: Service Engineering India
YOUR TASKS:
YOUR PROFILE
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.
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Specialist - Service Engineering (Technical Writer)
Posted today
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Job Description
REQUISITION ID: 10426
LOCATION: Chennai
DEPARTRMENT: Global Service Operations
YOUR TASKS:
YOUR PROFILE
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.
Designer Steam Turbines (Service Engineering)
Posted today
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Job Description
- 2D and 3D design of steam turbine components: turbine rotor, casings, blades, gland seal components, bolting, bearings & pedestals, steam valves etc.
- Implementation of product definition documentations including graphics, bill of materials and process requirements.
- Support field service team and customer queries in urgent forced outage recovery programs.
We dont need superheroes, just super minds:
- Diploma/bachelors degree in mechanical or production engineering.
- 8 to 14 years of engineering or manufacturing experience, preferably in Turbomachinery domain.
- Significant hands-on experience in designing software like NX, Pro-E and AutoCAD etc.
- Knowledge of SAP (product module) and Teamcenter.
- Ability to work independently with minimal guidance or direction.
- Ability to coordinate directly with field service, manufacturing, quality, and network partners.
- Ability to communicate effectively, both verbally and in writing.
- Ability to make quick, informed decisions on a regular basis.
- Ability to manage multiple manufacturing issues / projects and deadlines.
- Flexibility to travel as required by the projects and customers.
- Familiarity with steam turbine products or repair methods for major components is an added advantage.
Skills Required
Problem Solving, Product Documentation, Sap
Designer - Steam Turbines (Service Engineering)
Posted today
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Job Description
Your new role - exciting and future-oriented:
- 2D and 3D design of steam turbine components: turbine rotor, casings, blades, gland seal components, bolting, bearings & pedestals, steam valves etc.
- Implementation of product definition documentations including graphics, bill of materials and process requirements.
- Support field service team and customer queries in urgent forced outage recovery programs.
We don t need superheroes, just super minds:
- Diploma/bachelor s degree in mechanical or production engineering.
- 8 to 14 years of engineering or manufacturing experience, preferably in Turbomachinery domain.
- Significant hands-on experience in designing software like NX, Pro-E and AutoCAD etc.
- Knowledge of SAP (product module) and Teamcenter.
- Ability to work independently with minimal guidance or direction.
- Ability to coordinate directly with field service, manufacturing, quality, and network partners.
- Ability to communicate effectively, both verbally and in writing.
- Ability to make quick, informed decisions on a regular basis.
- Ability to manage multiple manufacturing issues / projects and deadlines.
- Flexibility to travel as required by the projects and customers.
- Familiarity with steam turbine products or repair methods for major components is an added advantage.
Skills Required
Service Engineering, Sap, Graphics, Renewable Energy, Production Engineering, Autocad, Supply Chain, Valves