53 Service Industry jobs in Punjab
Customer Service
Posted 18 days ago
Job Viewed
Job Description
Company Overview
Aprailic, located in Mohali, is a dynamic company in the Staffing and Recruiting industry, with a team of 2-10 dedicated employees. For more information, visit our website . Aprailic excels in connecting talented individuals with exciting employment opportunities.
Job Overview
We are seeking a Fresher for the role of Customer Service at Aprailic's Mohali headquarters. This is a full-time position ideal for individuals who are passionate about delivering excellent customer support. The role does not require prior work experience, making it an excellent opportunity for recent graduates or individuals entering the workforce.
Qualifications and Skills
- Proficiency in using CRM software to manage customer interactions and improve engagement and service quality.
- Experience with live chat support ensuring timely responses to customer inquiries through online chat platforms.
- Strong email management skills to handle communication with customers and resolve issues efficiently and professionally.
- Good in communication, with the ability to express thoughts and information clearly and concisely.
- Ability to demonstrate excellent conflict resolution skills to address customer complaints and concerns in a positive manner.
- Proficient in data entry tasks, maintaining accurate records of customer interactions and transactions.
- Deep product knowledge and ability to clearly explain product features and benefits to customers.
- Multitasking ability to handle various customer service channels simultaneously without compromising service quality.
- Experience with social media customer service, engaging with customers and answering inquiries on various platforms.
Roles and Responsibilities
- Provide excellent customer support through various channels including phone, email, live chat, and social media.
- Resolve customer inquiries and issues promptly and accurately, ensuring high satisfaction and loyalty.
- Manage customer records by accurately entering and updating information in the CRM system.
- Monitor live chat and email queues to ensure timely responses to customer queries.
- Handle customer complaints effectively, identifying solutions and escalating issues when necessary.
- Stay updated with product knowledge to provide accurate information and assistance to customers.
- Collaborate with team members and other departments to improve customer service and product offerings.
- Participate in training sessions to enhance skills and knowledge of customer service best practices.
Customer Service Representative
Posted today
Job Viewed
Job Description
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About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
Walkin Interview Address: Bestech Business Tower A Ground Floor sector 66 Phase 11 Mohali
Timings: 11 am to 4:30 pm
Company: Teleperformance
For more information, please connect with Hr Khushi -
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Fresher and experience both can apply
- Grad and Undergrad both can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Pay range and compensation package
Salary: (28k-33k) Perks and benefits are excluded
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Customer Service Specialist
Posted today
Job Viewed
Job Description
Join Our International E-Commerce Chat Support Team as a Customer Support Executive (Chat Process).
Location-
Mohali ( Work from Office )
Responsibilities
- Excellent communication skills in English.
- Both Freshers and Experienced candidates can apply
- Graduates and Undergraduates are welcome
- Immediate Joiners Preferred
Qualifications
- Graduates and Undergraduates are welcome
Required Skills
- Excellent communication skills in English.
Preferred Skills
- Both Freshers and Experienced candidates can apply
- Immediate Joiners Preferred
Pay range and compensation package
Salary: Up to ₹31000
Customer Service Representative
Posted today
Job Viewed
Job Description
Join Our International E-Commerce Chat Support Team as a Customer Support Executive (Chat Process).
Location-
Mohali ( Work from Office )
Responsibilities
- Excellent communication skills in English.
- Both Freshers and Experienced candidates can apply
- Graduates and Undergraduates are welcome
- Immediate Joiners Preferred
Qualifications
- Graduates and Undergraduates are welcome
Required Skills
- Excellent communication skills in English.
Preferred Skills
- Both Freshers and Experienced candidates can apply
- Immediate Joiners Preferred
Pay range and compensation package
Salary: Up to ₹31000
Customer Service Representative
Posted today
Job Viewed
Job Description
Position-Customer Service Representative
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Fresher and experience both can apply
- 12th or grad both can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Required Skills
Excellent communication skills and customer service orientation.
Preferred Skills
Experience in a customer service role is a plus.
Pay range and compensation package
Salary-33k. Allowance and benefits are excluded. Cabs provided for girls. Rotational shift.
Equal Opportunity Statement
Employee centric company with equality of caste, religion, and gender.
Interview Address
Bestech Business Tower A Ground Floor Sector 66 Phase 11 Mohali. For more information, please call Hr Deepak-
Career Growth
Career growth within 9 months.
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Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Position-Customer Service Representative
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Fresher and experience both can apply
- 12th or grad both can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Required Skills
Excellent communication skills and customer service orientation.
Preferred Skills
Experience in a customer service role is a plus.
Pay range and compensation package
Salary-33k. Allowance and benefits are excluded. Cabs provided for girls. Rotational shift.
Equal Opportunity Statement
Employee centric company with equality of caste, religion, and gender.
Interview Address
Bestech Business Tower A Ground Floor Sector 66 Phase 11 Mohali. For more information, please call Hr Deepak-
Career Growth
Career growth within 9 months.
Customer Service Specialist
Posted 3 days ago
Job Viewed
Job Description
Location-
Mohali ( Work from Office )
Responsibilities
Excellent communication skills in English.
Both Freshers and Experienced candidates can apply
Graduates and Undergraduates are welcome
Immediate Joiners Preferred
Qualifications
Graduates and Undergraduates are welcome
Required Skills
Excellent communication skills in English.
Preferred Skills
Both Freshers and Experienced candidates can apply
Immediate Joiners Preferred
Pay range and compensation package
Salary: Up to ₹31000
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Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
Walkin Interview Address: Bestech Business Tower A Ground Floor sector 66 Phase 11 Mohali
Timings: 11 am to 4:30 pm
Company: Teleperformance
For more information, please connect with Hr Khushi -
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
Fresher and experience both can apply
Grad and Undergrad both can apply
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Pay range and compensation package
Salary: (28k-33k) Perks and benefits are excluded
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
Fresher and experience both can apply
12th or grad both can apply
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Required Skills
Excellent communication skills and customer service orientation.
Preferred Skills
Experience in a customer service role is a plus.
Pay range and compensation package
Salary-33k. Allowance and benefits are excluded. Cabs provided for girls. Rotational shift.
Equal Opportunity Statement
Employee centric company with equality of caste, religion, and gender.
Interview Address
Bestech Business Tower A Ground Floor Sector 66 Phase 11 Mohali. For more information, please call Hr Deepak-
Career Growth
Career growth within 9 months.
``