8,065 Service Operations jobs in India
Service Operations Manager
Mumbai, Maharashtra
Danaher Corporation
Posted 2 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At SCIEX, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.
Learn about the Danaher Business System ( which makes everything possible.
The Service Operations Manager is responsible for ensuring high-quality service support, operational efficiency, and customer satisfaction. Key responsibilities typically include:
This position reports to the Service Director and is part of the Service Department located in MUMBAI and will be an on-site role.
In this role, you will have the opportunity to:
+ Lead and manage the service operations team to ensure efficient and high-quality support to Field service team, including Call Management, Remote Support, Parts management, Process implementation and administrative functions.
+ Develop and implement robust end-to-end processes that enhance efficiency, reduce downtime, and maximize system availability for customers.
+ Managing service delivery for Authorized Service Partners for installations, preventative maintenance, break/fix activities, and performing regular Audits for ASP
+ Manage reporting and metrics related to service operations and Field Service performance from SFDC platform to provide actionable insights to senior management.
+ Coordinate with cross-functional teams such as sales, service, and after market to ensure seamless service operations and customer satisfaction. Also work with Supply chain team to oversee inventory control and vendor management related to service parts and logistics.
+ Collaborating with regional and global teams to implement best practices, drive service innovation, and ensure consistent support standards across markets.
+ Developing and maintaining strong customer relationships, acting as an escalation point for complex service issues, and ensuring rapid resolution of customer concerns
+ Ensuring compliance with company policies, safety standards, and regulatory requirements relevant to service operations
Required Skills and Qualifications:
+ B.Tech / M.Tech, preferably with MBA with at least 10 years of successful field service operations experience
+ Background or understanding of technical service environments, preferably in life sciences, diagnostics, or analytical instrumentation sectors.
+ Strong leadership and team management experience in back office or service operations.
+ Proficiency with data management, reporting tools, and enterprise software (e.g. SAP, Oracle, SFDC, ERP systems).
+ Ability to coordinate multiple projects and meet deadlines in a fast-paced environment.
+ Strong communication and interpersonal skills to liaise effectively with internal teams and customers.
SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At SCIEX, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.
Learn about the Danaher Business System ( which makes everything possible.
The Service Operations Manager is responsible for ensuring high-quality service support, operational efficiency, and customer satisfaction. Key responsibilities typically include:
This position reports to the Service Director and is part of the Service Department located in MUMBAI and will be an on-site role.
In this role, you will have the opportunity to:
+ Lead and manage the service operations team to ensure efficient and high-quality support to Field service team, including Call Management, Remote Support, Parts management, Process implementation and administrative functions.
+ Develop and implement robust end-to-end processes that enhance efficiency, reduce downtime, and maximize system availability for customers.
+ Managing service delivery for Authorized Service Partners for installations, preventative maintenance, break/fix activities, and performing regular Audits for ASP
+ Manage reporting and metrics related to service operations and Field Service performance from SFDC platform to provide actionable insights to senior management.
+ Coordinate with cross-functional teams such as sales, service, and after market to ensure seamless service operations and customer satisfaction. Also work with Supply chain team to oversee inventory control and vendor management related to service parts and logistics.
+ Collaborating with regional and global teams to implement best practices, drive service innovation, and ensure consistent support standards across markets.
+ Developing and maintaining strong customer relationships, acting as an escalation point for complex service issues, and ensuring rapid resolution of customer concerns
+ Ensuring compliance with company policies, safety standards, and regulatory requirements relevant to service operations
Required Skills and Qualifications:
+ B.Tech / M.Tech, preferably with MBA with at least 10 years of successful field service operations experience
+ Background or understanding of technical service environments, preferably in life sciences, diagnostics, or analytical instrumentation sectors.
+ Strong leadership and team management experience in back office or service operations.
+ Proficiency with data management, reporting tools, and enterprise software (e.g. SAP, Oracle, SFDC, ERP systems).
+ Ability to coordinate multiple projects and meet deadlines in a fast-paced environment.
+ Strong communication and interpersonal skills to liaise effectively with internal teams and customers.
SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
0
Service Operations Engineer
Thane, Maharashtra
Siemens
Posted 5 days ago
Job Viewed
Job Description
**Job Family:** Buildings
**Req ID:** 458048
Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Key Responsibilities : 1.Install, configure, and test integrated building management systems, including hardware, software, and networking components. 2.Collaborate with internal teams and clients to gather system requirements & develop technical designs. 3.Conduct system diagnostics, identify technical issues, and implement effective solutions to ensure optimal system performance. 4.Perform preventive maintenance and routine system checks to proactively identify and resolve potential problems. 5.Provide technical support to end-users, troubleshooting system malfunctions, and resolving issues in a timely manner 6.Conduct system upgrades, software patches, and firmware updates to ensure systems are up to date and secure. 7.Train clients and end-users on the proper use of IBMS systems, including providing documentation and conducting workshops. 8.Maintain accurate records of system configurations, maintenance activities, and customer interactions. 9.Stay updated with the latest trends and advancements in IBMS technologies and industry standards. Qualification : Bachelor's degree in Electrical Engineering, Computer Science, or a related field. Proven experience in the installation, configuration, and maintenance of integrated building management systems, preferably in a commercial setting. Strong knowledge of building automation systems, HVAC controls, lighting controls, access control systems, and energy management. Proficiency in programming languages such as C++, Python, or Java. Familiarity with networking protocols, including TCP/IP, BACnet, Modbus, and LonWorks. Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication skills to interact effectively with clients, project teams, and internal stakeholders. Attention to detail and the ability to work independently or as part of a team. Make your mark in our exciting world of Siemens We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure at: and about Siemens careers at:
**Req ID:** 458048
Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Key Responsibilities : 1.Install, configure, and test integrated building management systems, including hardware, software, and networking components. 2.Collaborate with internal teams and clients to gather system requirements & develop technical designs. 3.Conduct system diagnostics, identify technical issues, and implement effective solutions to ensure optimal system performance. 4.Perform preventive maintenance and routine system checks to proactively identify and resolve potential problems. 5.Provide technical support to end-users, troubleshooting system malfunctions, and resolving issues in a timely manner 6.Conduct system upgrades, software patches, and firmware updates to ensure systems are up to date and secure. 7.Train clients and end-users on the proper use of IBMS systems, including providing documentation and conducting workshops. 8.Maintain accurate records of system configurations, maintenance activities, and customer interactions. 9.Stay updated with the latest trends and advancements in IBMS technologies and industry standards. Qualification : Bachelor's degree in Electrical Engineering, Computer Science, or a related field. Proven experience in the installation, configuration, and maintenance of integrated building management systems, preferably in a commercial setting. Strong knowledge of building automation systems, HVAC controls, lighting controls, access control systems, and energy management. Proficiency in programming languages such as C++, Python, or Java. Familiarity with networking protocols, including TCP/IP, BACnet, Modbus, and LonWorks. Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication skills to interact effectively with clients, project teams, and internal stakeholders. Attention to detail and the ability to work independently or as part of a team. Make your mark in our exciting world of Siemens We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure at: and about Siemens careers at:
This advertiser has chosen not to accept applicants from your region.
1
Service Operations Coordinator
New Delhi, Delhi
PENTAX Medical Asia Pacific
Posted today
Job Viewed
Job Description
As a Service Operations Coordinator, you support the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. You are the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. Your contribution helps ensure timely service delivery, high-quality standards, and excellent customer support. You also provide feedback and input to the repair team to support continuous improvement in inspection and repair quality.
Key Responsibilities:
- Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
- Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
- Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
- Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
- Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
- Handle internal and external communication related to service requests, escalations, and status updates.
- Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
- Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
- Assist in internal audits, compliance reviews, and documentation control activities.
- Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
- The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
Required Qualifications:
- Completed vocational training or a Bachelor’s degree in Business Administration, Office Management, Logistics, or a similar field – or equivalent qualification.
- Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
- Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
- Strong organizational skills and attention to detail.
- Service-oriented mindset with excellent communication and coordination abilities.
- Ability to work in a structured and reliable manner, even under pressure.
- Fluent in (local language); English skills required for documentation and cross-functional collaboration.
This advertiser has chosen not to accept applicants from your region.
2
Service Operations Coordinator
New Delhi, Delhi
PENTAX Medical Asia Pacific
Posted today
Job Viewed
Job Description
As a Service Operations Coordinator, you support the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. You are the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. Your contribution helps ensure timely service delivery, high-quality standards, and excellent customer support. You also provide feedback and input to the repair team to support continuous improvement in inspection and repair quality.
Key Responsibilities:
Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
Handle internal and external communication related to service requests, escalations, and status updates.
Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
Assist in internal audits, compliance reviews, and documentation control activities.
Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
Required Qualifications:
Completed vocational training or a Bachelor’s degree in Business Administration, Office Management, Logistics, or a similar field – or equivalent qualification.
Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
Strong organizational skills and attention to detail.
Service-oriented mindset with excellent communication and coordination abilities.
Ability to work in a structured and reliable manner, even under pressure.
Fluent in (local language); English skills required for documentation and cross-functional collaboration.
Key Responsibilities:
Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
Handle internal and external communication related to service requests, escalations, and status updates.
Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
Assist in internal audits, compliance reviews, and documentation control activities.
Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
Required Qualifications:
Completed vocational training or a Bachelor’s degree in Business Administration, Office Management, Logistics, or a similar field – or equivalent qualification.
Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
Strong organizational skills and attention to detail.
Service-oriented mindset with excellent communication and coordination abilities.
Ability to work in a structured and reliable manner, even under pressure.
Fluent in (local language); English skills required for documentation and cross-functional collaboration.
This advertiser has chosen not to accept applicants from your region.
3
Service Operations Coordinator
New Delhi, Delhi
PENTAX Medical Asia Pacific
Posted today
Job Viewed
Job Description
As a Service Operations Coordinator, you support the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. You are the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. Your contribution helps ensure timely service delivery, high-quality standards, and excellent customer support. You also provide feedback and input to the repair team to support continuous improvement in inspection and repair quality.
Key Responsibilities:
- Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
- Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
- Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
- Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
- Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
- Handle internal and external communication related to service requests, escalations, and status updates.
- Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
- Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
- Assist in internal audits, compliance reviews, and documentation control activities.
- Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
- The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
Required Qualifications:
- Completed vocational training or a Bachelor’s degree in Business Administration, Office Management, Logistics, or a similar field – or equivalent qualification.
- Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
- Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
- Strong organizational skills and attention to detail.
- Service-oriented mindset with excellent communication and coordination abilities.
- Ability to work in a structured and reliable manner, even under pressure.
- Fluent in (local language); English skills required for documentation and cross-functional collaboration.
This advertiser has chosen not to accept applicants from your region.
4
Head - Service Operations
Pune, Maharashtra
Entrata
Posted today
Job Viewed
Job Description
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.Entrata Software is seeking a highly experienced and motivated (Sr Director/Vice-President) of Service Operations to lead our growing team in Pune, India. This operations leader is critically responsible for overseeing and scaling our India-based operational teams. This individual will report to the Managing Director, India, and work closely with other India & US leadership, including R&D, Implementation, Support and Services. The primary focus will be on managing existing shared service teams (Utility Operations, Professional Services/Implementation, Support, Marketing Services, etc.) and strategically expanding the India operations to encompass additional functions, optimizing for cost and process efficiency and operational excellence. This role requires a proven leader with experience in building and managing high-performing teams, preferably within the SaaS industry.Operational Leadership: Provide strategic leadership and direction to the India-based operational teams, ensuring alignment with global company objectives and India-specific goals. Team Management: Directly manage and mentor a diverse team of operational professionals across various functions, fostering a culture of high performance, collaboration, and innovation. Shared Services Expansion: Develop and execute a strategic plan for transitioning additional operational functions to the India office, focusing on cost reduction, process improvement, and service level optimization. This includes identifying suitable functions, planning the transition, and managing the successful execution. Operational Excellence: Drive operational excellence across all managed teams by implementing best practices, streamlining processes, and leveraging technology to improve efficiency and productivity. Budget Management: Develop and manage the operational budget for the India teams, ensuring cost-effectiveness and maximizing ROI. Cross-functional Collaboration: Collaborate closely with other India leadership, particularly the R&D leadership, as well as global stakeholders, to ensure seamless integration and alignment of operations with other departments. Vendor Management: Oversee relationships with key vendors and partners, ensuring service level agreements are met and costs are managed effectively. Performance Monitoring: Establish key performance indicators (KPIs) and metrics to track the performance of the India operations, providing regular reports to the Managing Director and other stakeholders. Compliance & Risk Management: Ensure compliance with all relevant regulations and company policies, and proactively identify and mitigate operational risks. Talent Acquisition & Development: Lead the recruitment and development of top talent for the India operational teams, building a strong and sustainable workforce. Bachelor's degree in a related field. 15+ years of progressive experience in operations management. Proven track record of building and managing high-performing teams, including experience with remote or geographically dispersed teams. Strong understanding of shared services models and experience in transitioning operational functions. Proven ability to oversee multiple technical and operational functions, ensuring alignment with company objectives and delivering scalable, high-quality services. Exceptional ability to collaborate with cross-functional teams globally, including R&D, Implementation, and Support, to drive operational efficiencies and optimize service delivery. Excellent analytical, problem-solving, and decision-making skills. Strong communication, interpersonal, and presentation skills. The ideal candidate has significant experience leading operations in a global, multi-region organization, working across different time zones and cultural environments. Experience with India operations and familiarity with the local business environment. MBA or other advanced degree. Experience in the SaaS industry. Experience with specific SaaS tools or technologies relevant to your company. Proven track record of successfully transitioning operational functions to lower-cost locations. Experience with vendor management. Experience with budget management and financial reporting. Deep understanding of operational excellence methodologies (, Lean, Six Sigma). Experience scaling operations in a rapidly growing company. Familiarity with relevant regulatory requirements and compliance standards. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.It’s a great place to work! Will you join us?
Responsibilities will Include
Minimum Qualifications
Preferred Qualifications
This advertiser has chosen not to accept applicants from your region.
5
Service Operations Engineer
Thane, Maharashtra
Siemens Limited
Posted today
Job Viewed
Job Description
Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Key Responsibilities : 1.Install, configure, and test integrated building management systems, including hardware, software, and networking components. 2.Collaborate with internal teams and clients to gather system requirements & develop technical designs. 3.Conduct system diagnostics, identify technical issues, and implement effective solutions to ensure optimal system performance. 4.Perform preventive maintenance and routine system checks to proactively identify and resolve potential problems. 5.Provide technical support to end-users, troubleshooting system malfunctions, and resolving issues in a timely manner 6.Conduct system upgrades, software patches, and firmware updates to ensure systems are up to date and secure. 7.Train clients and end-users on the proper use of IBMS systems, including providing documentation and conducting workshops. 8.Maintain accurate records of system configurations, maintenance activities, and customer interactions. 9.Stay updated with the latest trends and advancements in IBMS technologies and industry standards. Qualification : Bachelor's degree in Electrical Engineering, Computer Science, or a related field. Proven experience in the installation, configuration, and maintenance of integrated building management systems, preferably in a commercial setting. Strong knowledge of building automation systems, HVAC controls, lighting controls, access control systems, and energy management. Proficiency in programming languages such as C++, Python, or Java. Familiarity with networking protocols, including TCP/IP, BACnet, Modbus, and LonWorks. Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication skills to interact effectively with clients, project teams, and internal stakeholders. Attention to detail and the ability to work independently or as part of a team. Make your mark in our exciting world of Siemens We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure at: and about Siemens careers at:
This advertiser has chosen not to accept applicants from your region.
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6
Service Operations Manager
Gurugram, Uttar Pradesh
Valmet
Posted today
Job Viewed
Job Description
Service Operations Manager
Location: Gurugram, India
Valmet is the leading global developer and supplier of technologies, automation and services for pulp, paper and energy industries. Valmet's vision is to become the global champion in serving its customers.
Are you the energetic and pro-active leader and ready to pursue new and exciting challenges ?
If yes, we are looking for “ Service Operations Manager ” for Valmet business to be based in Gurugram, India. This position reports to “Service Manager, India Region”.
What you will do at Valmet:
Independent working style with the willingness and flexibility to help his/her colleagues reach team targets. Interest to work with and contribute to the development of Spare part delivery processes.
Key Responsibilities
Leading back end team for preparation of Quotations, Sales Orders and Estimation in the ERP Software (Facilitate end to end process steps, ensuring timely and error free results) Ensuring compliance to guidelines for internal pricing, product margin, deviation requests and transfer pricing. Customer Master data set up and maintenance. Lead team to for internal prices from different Units for preparing the Quotations Leading account receivables and Net Sales responsibility, thereby ensuring cash flow for SER operations. Prepare monthly MIS and provide updates to stakeholders and Management regarding Service Order status. Full responsibility for Service BL marketing and internal communications. Adhering to company’s Health, Safety and Environmental (HSE) procedures Adhering to company’s Values, Business principles and Code of conduct
What we expect from you:
To be successful in this role, you will need to have:
Qualification: Relevant University bachelor’s degree, MBA is an added advantage.
Experience in ERP software like BAAN & SAP is must.
Clear understanding of the quote-to-cash processes, LC and incoterms.
Good written and spoken English.
We Offer:
At Valmet, you will be working in a leading global company of 19,000 professionals with good opportunities for professional development. We encourage and value an innovative culture that suits development minded people who enjoy working in a fast-paced and dynamic environment full of opportunities. With us you can build up your expertise. We provide opportunities to support your development throughout your career. In addition, we offer you an attractive compensation package, up-to-date work tools and a wide variety of different learning opportunities.
Additional information:
If this sounds like a challenge you’d like to meet, and you match most the requirements above, please complete your application via the link provided by October 30, 2024 .
When everything works together
This advertiser has chosen not to accept applicants from your region.
7
Service Operations Coordinator
New Delhi, Delhi
PENTAX Medical Asia Pacific
Posted 9 days ago
Job Viewed
Job Description
As a Service Operations Coordinator, you support the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. You are the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. Your contribution helps ensure timely service delivery, high-quality standards, and excellent customer support. You also provide feedback and input to the repair team to support continuous improvement in inspection and repair quality.
Key Responsibilities:
- Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
- Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
- Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
- Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
- Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
- Handle internal and external communication related to service requests, escalations, and status updates.
- Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
- Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
- Assist in internal audits, compliance reviews, and documentation control activities.
- Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
- The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
Required Qualifications:
- Completed vocational training or a Bachelor’s degree in Business Administration, Office Management, Logistics, or a similar field – or equivalent qualification.
- Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
- Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
- Strong organizational skills and attention to detail.
- Service-oriented mindset with excellent communication and coordination abilities.
- Ability to work in a structured and reliable manner, even under pressure.
- Fluent in (local language); English skills required for documentation and cross-functional collaboration.
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Service Operations Coordinator
Delhi, Delhi
PENTAX Medical Asia Pacific
Posted 9 days ago
Job Viewed
Job Description
As a Service Operations Coordinator, you support the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. You are the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. Your contribution helps ensure timely service delivery, high-quality standards, and excellent customer support. You also provide feedback and input to the repair team to support continuous improvement in inspection and repair quality.
Key Responsibilities:
- Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems.
- Act as the administrative interface between technicians, customer service, logistics, and spare parts planning.
- Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination.
- Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume).
- Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards.
- Handle internal and external communication related to service requests, escalations, and status updates.
- Support service invoicing and warranty claim documentation in collaboration with finance and customer service.
- Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency.
- Assist in internal audits, compliance reviews, and documentation control activities.
- Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems).
- The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration.
Required Qualifications:
- Completed vocational training or a Bachelor’s degree in Business Administration, Office Management, Logistics, or a similar field – or equivalent qualification.
- Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus.
- Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel).
- Strong organizational skills and attention to detail.
- Service-oriented mindset with excellent communication and coordination abilities.
- Ability to work in a structured and reliable manner, even under pressure.
- Fluent in (local language); English skills required for documentation and cross-functional collaboration.
This advertiser has chosen not to accept applicants from your region.
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